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The Social Life of the Internet of Things

Date post: 10-Jan-2017
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The social life of the
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Page 1: The Social Life of the Internet of Things

The social life of the

Page 2: The Social Life of the Internet of Things
Page 3: The Social Life of the Internet of Things

Billio

ns

50

40

30

20

10

0 2003 2008 2010 2015 2020

~6 “Things” Per Person

7.8

50

7.3

26

6.7

6.7

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• Disconnected intelligence

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• Disconnected intelligence • Access to information

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• Disconnected intelligence • Access to information

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What might that look like?

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Children, the only source of truth in a dystopian future

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“A truly smart product might do something that we might not

understand or even disagree with”

– Usman Haque (via Rebaudengo)

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• Actors • Information • Intelligence • Action • Encoded knowledge

Humans and things

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We can tell more about a society or a group of people from the relationships they have, than the attributes of any individual member

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Friends, Family, Work, UX Community, Twitterverse, Government?

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The social networks that can get things done have higher social capital. This is defined by the “texture” of the network

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Hi!

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Hi!

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BENEFITS & DRAWBACKS

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Echo chambers

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Individual actors may have access to more or less social capital depending on where they are in the network

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Brad Sue

Centrality & Bridges

Chuck

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Dynamic relationships Brad ?!

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This is important because as humans, our social networks have a massive impact on who we are

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Framingham heart study published 2008

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Framingham heart study published 2007

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200,000 years of social evolution

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No Idea !?

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1. The weather predictor 2. While you were away 3. The Button 4. Emergent complexity from simple rules 5. Cheating networks 6. The television says NO

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The weather predictor

Outsourcing your umbrella reminder

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The weather predictor

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The weather predictor

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The button

Outsourcing your diet

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The button

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Takeaway night

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Re-enactment

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The button

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1. Trust is key

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2. Design for social context

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3. Humans like to feel in control

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1. Trust is key 2. Design for social context 3. Humans like to feel in control

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Do you want to help me make decisions? Do you want to make decisions for me? Which decisions are worth taking away?

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50 Billion objects in 4 years time

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“… there is a difference between technologies that seek to augment

versus those that seek to replicate or replace human processes”

– Dori Tunstall

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They won’t behave how we expect them to.

They will behave how we have

asked them to, with the goals we as UX designers have set for

them.

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“Nothing vast enters the life of mortals without a curse”

– Sophocles


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