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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006 A Blast From The Past… The first edition of The Standard! Happy 15th Anniversary MQD! Phil Painchaud… Winner of the 2006 Max J. Unis Award Congratulations Chris Grachanen & Keith Bennett; Winners of the Best Paper in the Quality and Management category at the NCSLI Work- shop & Symposium, 2006 in Nashville!
Transcript

Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

A Blast From The Past… The first edition of The Standard!

Happy 15th

Anniversary

MQD!

Phil Painchaud… Winner of the 2006 Max J. Unis Award

Congratulations Chris Grachanen &

Keith Bennett; Winners of the Best Paper in the Quality and Management category at the NCSLI Work-shop & Symposium, 2006 in

Nashville!

The Standard is published quarterly by the Measurement Quality Division of ASQ; deadlines are February 15, May 15, August 15 and November 15. Text infor-mation intended for publication can be sent via electronic mail as an attachment in MS Word format (Times New Roman, 11 pt). Use single spacing between sen-tences. Graphics/illustrations must be sent as a separate attachment, in jpg format. Photographs of MQD activities are always welcome. Publication of articles, prod-uct releases, advertisements or technical information does not imply endorsement by MQD or ASQ. While The Standard makes every effort to ensure the accuracy of articles, the publication disclaims responsibility for statements of fact or opinion made by the authors or other contributors. Material from The Standard may not be reproduced without permission of ASQ. Copyrights in the United States and all other countries are reserved. Website information: MQD’s homepage can be found at http://www.asq.org/measure. © 2005 ASQ, MQD. All rights reserved.

The Standard Vol 20, No. 3, September 2006

Managing Editor and Publisher Jay L. Bucher 6700 Royal View Dr. De Forest, WI 53532-2775 Voice: 608-277-2522 Fax: 608-846-4269 Email: [email protected] or [email protected]

Advertising Submit your draft copy to Jay Bucher, with a request for a quotation. Indicate size desired. Since The Standard is published ‘in-house’ the requester must submit a photo or graphic of their logo, if applicable. The following rates apply:

Business card size ............................ $100 1/8 page .......................................... $150 1/4 page ........................................... $200 1/3 page ........................................... $250 ½ page ............................................. $300 Full page ......................................... $550

Advertisements will be accepted on a ‘per issue’ basis only; no long-term contracts will be available at present. Advertising must be clearly distinguished as an ad. Ads must be related to measurement quality, quality of measurement, or a related quality field. Ads must not imply endorsement by the Measure-ment Quality Division or ASQ.

Letters to the Editor The Standard welcomes letters from mem-bers and subscribers. Letters should clearly state whether the author is expressing opin-ion or presenting facts with supporting infor-mation. Commendation, encouragement, constructive critique, suggestions, and alter-native approaches are accepted. If the con-tent is more than 200 words, we may delete portions to hold that limit. We reserve the right to edit letters and papers. Information for Authors The Standard publishes papers on the qual-ity of measurements and the measurement of quality at all levels ranging from relatively simple tutorial material to state-of-the-art. Papers published in The Standard are not referred in the usual sense, except to ascer-tain that facts are correctly stated and to as-sure that opinion and fact are clearly distin-guished one from another. The Editor re-serves the right to edit any paper.

TABLE OF CONTENTS Chair’s Column...............................................................................3 MQD Annual Report for 2005 ~ 2006............................................4 Chair-Elect’s Column .....................................................................5 MQD at NCSL International 2006, Nashville, TN.........................7 CCT Update ....................................................................................8 Metrology Job Description Initiative Update .................................9 Unwritten Calibration Technique .................................................10 From the Desk of the Editor/Publisher .........................................11 The Learning Curve ......................................................................12 Joe D. Simmons Memorial Scholarship........................................14 We Have Lost A Giant: Dr. Eugene Watson 1940 ~ 2006...........15 Program Committee Report ..........................................................17 MQD at NCSL International Photos.............................................18 MQD Meeting Minutes.................................................................19 CCT Presentation at Worldwide PMEL Workshop......................21 MQD Officers and Committee Chairs ..........................................24 MQD Regional Councilors …………………………………… ..25 Premier Edition of The Standard ..................................................27 NCSL International Workshop & Symposium 2007 info.............36 MQD / ID Joint Conference Information / Application................37

MQD’s booth at the National Conference of Standards Labora-tories (NCSL) Inter-national Workshop & Symposium, held at Nashville, TN last month. Where’s the BBQ pit and beer keg? (a little humor from an absent MQD officer)

MQD Page 3

Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

CHAIR’S COLUMN By Graeme C. Payne

The 2005-2006 year is now over, and we are well into the 2006-2007 year – the Division's 15th year, and yet another year of changes. An annual report appears elsewhere in these pages. I want to take this time to recognize and remember all the past Chairs of the Measurement Quality Division. These people, plus all of the other officers, com-mittee chairs and members, and many other valued volunteer members, are the ones who founded the Division and helped it grow up to this point. In chrono-logical order, the current and past Chairs of MQD are:

Many other dedicated and valued volunteers have been and continue to be vital to the success of the Di-vision. Here is a list of the other people I currently know about who are or have been active volunteer member leaders during the Division's first 15 years. Albert Dettore Eduardo M. Heidelberg Joseph Califano Norm Belecki Alexander T. C. Lau Edward G. Taylor III Joseph Filipowicz Ralph C. Veale Ashton Ogle Eric Redlin Jun Bautista Randy D. Farmer Bill E. Jump Frank Voehl Karl F. Speitel Raymond Perham Bill McCullough Frank Weingard Karl Wigdal Richard A. Litts Bryan Miller Frieda A. Evaskis Kathy Hoath Richard D. Roberson Charles L. Carter Jr. George A. MacRitchie Keela Sniadach Robert M. Graham Chris Grachanen H. Ray Heit Keith Bennett Rolf B. F. Schumacher Colleen Gadbois Henrik S. Nielson Keith Conerly Ronald E. Westfall Cori Pinchard J. L. Madrigal Kenneth J. Gimmi Ryan D. Fischer DeWayne B. Sharp James Lloyd Mark Kursen Samuel Windsor Diane Countryman Jay L. Bucher Mel Fechner Steve Cook Don J. Hintz Jeanne E. Yudin Melvin Sater Tara K. Harper Donald S. Ermer Joe Troxell Michael Ross William F. Doyle Doug Loghran John Thirlwell Nick Nicodemus Woody Eicke Ed Wudi If this was a meeting in a convention center I would ask for a huge round of applause for all of these people! Many of them have been active volunteers for all or most of the Division's history, and most have been in more than one position either simultaneously or at different times. THANK YOU every-one! Keep in mind that we always need new names to add to this list! If you are a member who wants to do more, please contact any member of the Division leadership team!

S. D. “Sal” Scicchitani Dan J. Harper

Joe D. Simmons Daniel E. Carlson

Philip G. Stein Thomas A. Pearson Mark Schoenlein

Duane Allen Dilip A. Shah

Graeme C. Payne

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Measurement Quality Division Annual Report for 2005-2006

The Measurement Quality Division (MQD) is in very good shape at the end of the 2005-2006 fiscal year. Our financial status is stable now that several expensive projects are complete, and the rate of membership decline may have slowed. Complete details are in the table that is part of this report. The major project accomplished during the 2006-2006 year is completion of the Metrology Job Descrip-tion study initiative. This project was undertaken in cooperation with NCSL International to develop a set of concise metrology-related job descriptions for inclusion in the Department of Labor's Occupa-tional Handbook. At the present time there are no such descriptions. This is important for job classifica-tion studies by the Department of Labor. It is also very important for developing interest in measurement science and related professions, because the information eventually winds up in the Occupational Out-look Handbook, a publication that is widely used to match potential careers with the interests of high school students and other job seekers. MQD and NCSL have submitted descriptions for Calibration Technician, Calibration Engineer and Metrology Engineer based on input from the metrology commu-nity. Final action by the Department of Labor is expected by late 2007. The major expense for this pro-ject was use of a third-party company to collect and analyze survey results. The recognition coins for Certified Calibration Technicians were nearly ready for distribution at the end of the fiscal year. MQD participated in several meetings and conferences during the year. The Division was an exhibitor at the NCSL International Symposium and Workshops in August 2005, and the Measurement Science Conference in February 2006. We co-sponsor these events by providing one-time use of the division mailing list, and receive complimentary exhibit space. The Division conference was held jointly with Inspection Division in September 2005, and we were an exhibitor at the ASQ World Congress on Qual-ity and Improvement in May 2006. Changes in the number of members have to be looked at carefully this year. When only the seven type of individual membership are considered, the division membership actually increased by 136. The major negative change was the sharp decrease in the old Sustaining memberships, which was only partially offset by the new Organizational memberships. Finally, the Division adopted a governance change from the old system of separate Bylaws to use of the new Division Management Agreement. This gives the Division somewhat more freedom of action while still conforming to ASQ corporate requirements. Because of this a major task for the 2006-2007 year will be creation of a comprehensive Division Management Manual using the ISO 9000 system as a model. Graeme C. Payne Chairperson

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Financial & Membership Five-year Summary

Year ending June 30 2006 2005 2004 2003 2002 Assets Cash & cash-equivalents 107,824 103,063 85,187 88,094 82,824 Current Receivables 4,963 4,418 6,576 5,986 6,390

Total Assets $112,787 $107,481 $91,763 $94,080 $89,214 Liabilities Current liabilities 213 3,763 388 4,818 7,173 Deferred Revenue 13,006 10,866 12,475 11,162 14,431

Total Liabilities $13,219 $14,629 $12,863 $15,980 $21,604 Net Worth $99,568 $92,852 $78,900 $78,100 $67,610

Membership at June 30 * 2006 2005 2004 2003 2002 Regular Member Grades 3391 3268 3166

Other Individual Members 90 77 25 Organization Types 47 230 532

Total Membership 3528 3575 3723 3926 4456 * Before 2004, data is as of March 31 of the year and details are not available.

Chair-Elect’s Column By Rick Roberson

Is the lowest bidder process the best way to award contracts? Government contracts (for PMELs and other contracts) are awarded to whatever company submits the lowest acceptable bid to perform the work the government requested in the RFP (Request for Proposal). Is this the best way? By awarding the contract to the lowest cost bid, the government hopes to save money. This is good, since it is our tax money they are using to pay the contractor. This also enables them to choose based upon the contractors own bid, eliminating any chance of the bid being influenced (for the most part). Let’s look at the pros and cons of using this process. The good part: By bidding low, the contractor must operate more efficiently, and as much as possible use innovative ideas to minimize cost. New ideas are developed to drive down costs. Old plans will be available to every bidder, so they must come up with something new and better. As each contract is re-bid, they must be more efficient, or lose the contract to someone that is. The bad part: some contractors will sacrifice quality and performance for profit. By cutting manning, they can increase profits, at the expense of actually performing the work properly. To get the contract awarded to them, they may bid very low, and try to make a profit later. This can result in poor support for the mission, and lower quality items, costing the government more in the long run then they saved by contracting in the first place. (continued on page 6)

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Year ending June 30 2006 2005 2004 2003 2002 Income Member Dues 28,477 30,701 28,631 31,177 34,440 Advertising 450 - 105 - - Conference Registrations - 1,675 - - 5,850 Interest 1,240 556 403 739 1,461 Royalties 4,439 6,483 - - - Miscellaneous - - - - -

Total Income $34,606 $39,415 $29,139 $31,916 $41,751 Expenses Temporary Help 40 - - - - Printing - 2,471 6,521 2,061 10,886 Promotional Items 3,920 583 - - - Postage 169 1,746 5,078 2,964 6,832 Contract/Professional Work 4,958 6,328 5,060 15,757 29,432 Advertising - - 907 - - Equipment Purchase < $500 - 174 - - - Equipment Rental 1,128 366 749 - 1,303 Meetings & Meals 72 3,672 - - 1,571 Travel 11,511 7,020 8,692 313 3,585 Supplies 175 1,011 164 74 592 Telephone 429 564 773 257 939 Awards 612 1,500 216 - 2,000 Donations / Scholarships 5,000 - - - - Other - 50 180 - -

Total Expenses $27,974 $25,485 $28,340 $21,426 $57,140 Net Income $6,632 $13,930 $799 $10,490 ($15,389)

(continued from page 5) So is it a good process? What are the alternatives? Too much corruption would be the result of having someone choose who should get the contract. I think that the lowest bidder process can work, but there needs to be much more substantial penalties for failure to perform within the rules of the contract. If it will be a severe financial burden to not meet contractual requirements, the work will be done, and the bids will be put together more carefully. I don’t have the answer-but I would like to get some of your thoughts on the issue. Send them to me and I’ll post some of them in a future issue. [email protected]

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

MQD at the 2006 NCSL International Workshops and Symposium

Graeme C. Payne

The Measurement Quality Division was an exhibitor at the annual NCSL International Workshops and Symposium, held August 6 – 10 in Nashville, Tennessee. The Division was represented by Graeme Payne and Dilip Shah. The MQD technical session on Tuesday afternoon was very well attended – standing room only! Dilip was the moderator of the session, managing the presentation of three papers. Chris Grachanen's paper on the Metrology Job Description project for the US Department of Labor was presented by Keith Bennett. Miguel Decos gave a very good paper on implementation of a calibration interval analysis system in an SQL database system. Graeme gave a paper focusing on the need to edu-cate calibration customers about six commonly asked questions, and covering some late-breaking news that emphasizes the impact of calibration on society – which also happened to be the conference theme. Two division members received awards from NCSL International. Jay Bucher received an award recog-nizing his excellent work as a Coordinator in the NCSL Central US Region. Chris Grachanen's paper on the Metrology Job Description Project was voted the Best Paper in the Quality and Management cate-gory. Other Division members were also seen at the convention either representing their companies or giving papers. Some include Jun Bautista, Howard Castrup, David Deaver, James Jenkins, Mark Ruefenacht, Harry Spinks Bill Hendrik, Garey Dougan, Phil Smith, Robert Graham and Buddy Stricker. The Division meeting was held on Monday, August 7, 2006. In addition to those personally attending, several members attended the meeting via teleconference call. The 2007 NCSLI conference will be in St. Paul, Minnesota, July 29 through August 2, 2007. The theme for 2007 will be Metrology's Impact on Products and Services. Information on the call for papers will be available soon on the NCSLI web site, www.ncsli.org

Graeme manning our MQD booth

MQD Page 8

Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

CCT UPDATE By Chris Grachanen

MQD Certification Chair

CCT alumni continue to grow with each offering of the CCT exam. Con-gratulations go out to our new Jun06 alumni!

The CCT program is internationally accepted as evidenced by the following:

Note: Since Jun 2006, the CCT exam is available in Spanish

Date of Exam Sat for Exam Passed Exam % Passed 7-Jun-2003 97 69 71% 6-Dec-2003 107 69 64%

23-May-2004 4 4 100% 5-Jun-2004 133 102 77% 4-Dec-2004 139 104 75% 4-Jun-2005 152 116 76% 4-Dec-2005 159 88 55% 4-Jun-2006 122 88 72%

Totals 913 640 70%

Date of Exam Country Sat for Exam Jun-06 Bahrain 1 Jun-04 Canada 1 Jun-03 Canada 2 Dec-03 Canada 5 Dec-05 Canada 6 Jun-06 Canada 6 Jun-05 Canada 7 Dec-04 Canada 21 Dec-05 Colombia 1 Jun-06 Colombia 13 Jun-05 Costa Rica 3 Dec-05 Costa Rica 4 Jun-06 Costa Rica 4 Jun-05 Ireland 1 Jun-06 Ireland 4 Jun-04 Japan 1

Date of Exam Country Sat for Exam

Dec-05 Netherlands 1 Jun-03 Puerto Rico 1 Jun-06 Puerto Rico 1 Dec-03 Puerto Rico 3 Dec-05 Puerto Rico 6 Jun-04 Puerto Rico 8 Dec-04 Puerto Rico 8 Jun-05 Puerto Rico 16 Jun-06 Qatar 1 Dec-04 Singapore 1 Jun-05 Singapore 1

Dec-04 Trinidad &

Tobago 1

Dec-03 Malaysia 1 Dec-05 Malaysia 1

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

METROLOGY JOB DESCRIPTION INITIATIVE By Chris Grachanen

Here’s the latest update: -----Original Message----- From: Grachanen, Chris [mailto:[email protected]] Sent: Tuesday, July 25, 2006 11:48 AM To: SOC Subject: RE: New job descriptions for consideration for the SOC

By now the final date for submitting SOC job description proposals has passed and I was wondering how can I monitor the progress of the working groups for the job descriptions I submitted. I would like to be available for any questions or provide any additional information the working groups may have on my submittal. Please let me know. Best Regards, Chris From: SOC [mailto:[email protected]] Sent: Tuesday, July 25, 2006 4:46 PM To: Grachanen, Chris Cc: SOC Subject: RE: New job descriptions for consideration for the SOC Hi Chris- There is actually no way to monitor the progress of the work groups, as they don't issue progress reports. If there are questions about the proposal that you submitted you will be contacted. [The proposal that you submitted according to our records is the inclusion of calibration technician, calibration engineer and metrologist as new occupations. If there are no questions about what you submitted then it is just a matter of waiting for the next Federal Register Notice (FRN). We expect the next FRN to be posted in July of 2007, and it will include all the changed to the SOC that were approved by the work groups. I would be happy to add your name to a list of individuals to be contacted when the next Federal Register Notice is posted. I'm sorry that there is no other information that I can give you at this moment. I hope that you are doing well and we appreciate your interest in the SOC.

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

UNWRITTEN

CALIBRATION TECHNIQUE Christopher L. Grachanen

Recently I was asked by a colleague to provide written justification about a calibration technique used to calibrate analog meters. The requester was in the middle of an audit and an auditor was questioning the calibration technique used to calibrate a pressure gauge. The calibration technique the calibration technician used was essentially to adjust an automated pressure calibrator until the pressure gauge analog meter displayed a nominal pres-sure and then read the pressure calibrator digital display and record it as the unit under test (UUT) measured value. The main reason for using this technique was to avoid the ambiguity of interpreting between the graticles

on the pressure gauge analog meter face i.e. half a division, third of a division, etc. One of the main dif-ferences between the analog and digital measurement world is that in the analog world there is an infi-nite number of points between cardinal (nominal) values i.e. 1.0, 1.1, 1.01, 1.001, 1.0001, etc., that a measurement device can respond to but not necessarily be able to accurately resolve. Using the digital readout of a calibrator allows a calibration technician to ascertain a numerical value that corresponds to an analog meter deflection to a nominal value as annotated on the analog meter face. Note - the calibra-tion technician still needs to interpret the analog meter needle alignment to a nominal graticule. This is, by far, less challenging and more repeatable than trying to interpret needle position as to a specific value when located in the white spaces between graticules let alone trying to reposition the needle to the same place for repeatability assessment. For this calibration technique to be viable the pressure calibrator must be able to vary its output in small enough increments (granularity) so as to be able to align the pressure gauge needle to a nominal pressure graticule. The pressure calibrator display should also have enough resolution to adequately determine values for these small increments. This same technique may also be used to calibrate a digital meter with less resolution than a digital calibrator i.e. a 3 ½ digit multimeter calibrated by an 8 ½ digit resolution multifunction calibrator. In this scenario the digital calibrator allows for greater granularity determina-tion of the applied calibration source which causes the UUT to display a nominal value. Another advan-tage of this technique is that often the calibrator and not the UUT is automatable such that upon adjust-ing the calibrator for a UUT nominal value the calibrator’s displayed value may be printed or saved to a file. One can quickly grasp the advantages of this calibration technique. Given the virtues of the aforementioned calibration technique, I figured I could just find some verbiage about the technique from a Metrology related publication and provide this to my colleague as justifica-tion for using it. After spending several hours researching the Internet and paging through numerous Metrology books I quickly discovered a lack of any mention of this technique. In all the documents I examined, the universal mantra was generally, “put in a known value and record the UUT indication”. Nowhere was I able to find verbiage about sourcing a calibrator for a UUT nominal indication and then recording the calibrator display as the UUT measured value. The only publication which vaguely ad-dressed this technique came from an Instrumentation Society of America (ISA) publication entitled ‘Calibration: A Technician’s Guide’ written by Mike Cable. In appendix A-4 entitled ‘Calibration Pro-

(Continued on page 11)

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

cedures’ an example of a calibration procedure is given for the calibration/ calibration check of pressure (vacuum) gauges. In this procedure it says to record both the standard’s reading and the UUT. In most cases when applying a known quantity to a UUT there is no need to record the standard’s reading as its value is known; e.g. apply 10V DC. Now if the standard is sourced to give a UUT nominal indication it would be necessary to record the standard’s reading to determine what the UUT actually measured at that nominal indication. Recording the UUT reading would also be necessary to determine what nominal value the standard was sourced to i.e. test point. As you can see, this example somewhat infers using the aforementioned calibration technique but does not specifically spelled it out. Since my initial fact finding effort I have still been unable to find a good reference on this ‘unwritten’ calibration technique. If you are aware of a good reference identifying this calibration technique please pass it along to Jay Bucher, editor in chief, to share with readers in the next issue of ‘The Standard’.

(Continued from page 10)

FROM THE DESK OF THE EDITOR/PUBLISHER By Jay L. Bucher, ASQ Sr. Member, CCT

Let me be the first to offer congratulations to Phil Painchaud for being selected as the 2006 Max J. Unis Award winner. He will be receiving the award during MSC 2007, and much deserved it is. Also, congratulations to Chris Grachanen for writing, and Keith Bennett for pre-senting the winning paper, "Metrology Job Description Initiative", at the NCSL International Workshop and Symposium in Nashville for the Quality and Man-

agement category. I’d be remiss for not thanking Chris for nominating me as Test & Measurement World’s Test Engineer of the Year. I was selected as one of the six finalists, with on-line voting to commence in September, 2006. The winner gets to choose which engineering educational institution receives a portion or all of the $30,000 honorarium. This is a wonderful opportunity to get badly needed funds to metrology institu-tions as well as helping promote the Metrology profession. Chris was the inaugural winner in 2004 and selected four Metrology institutions to benefit from his largesse. Our readers can review my nomination, along with the five others when they come out in the September issue on-line. They should be located somewhere within this link: http://www.reed-electronics.com/ tmworld/toc-archive/2006/20060901.html. Thank you for your time and consideration. At the back of this edition is the Premier Edition of The Standard (or basically, the first edition ever published). The first Editor, DeWayne Sharp, was referred to in the September edition of The Standard, on page 22. The first thing DeWayne requested from the readership was suggestions for a name for this illustrious rag (my words, not his) and he did not even like the name ‘The Standard’. Obviously, over the years, my predecessors have had the same response as yours truly...nada, zilch, zero, negative!! I don’t know what we have to do to make everyone understand that without our readers inputs, sugges-tions and comments, this is basically a forum for the MQD officers to say and do as they please. Are they a bunch of radicals? No. Are they liberal or conservative? Your guess is as good as mine. But they would like to hear from our readers. So...send me your comments and suggestions. I promise to publish (without prejudice but removing any offensive language) for all to read. I have already done so for anonymous authors, I will gladly continue in that vain. Thanks for listening, and please enjoy the Pre-mier Edition of The Standard.

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

THE LEARNING CURVE By Phil Painchaud

This is the forty-sixth in an un-interrupted series of essays charted to be on the general sub-ject of Metrology Education. Often they degenerate into po-lemics and sometimes even into a screed when another view-point appears to be nonsensi-cally opposed to that being ex-pressed by this author. Other

times, when there is a dearth of new information on the Charted Subject, the author goes afield to other subjects as his whim. As customary this disquisi-tion will be in form of an open letter to our most exalted Boss the Supreme Editor of this somewhat periodic journal. Dear Boss: As I write this column (third week of July 2006) we are in our third week of triple digit tempera-tures. Usually I do not need air conditioning as my home is well insulated and I have six sensor con-trolled power fans in my attic. Usually all I need to do is to open my patio doors at night and usually the entire house cools and stays that way until the next evening. But not now, our temperatures have been excessive around the clock. In fact I cannot recall New Guinea being this uncomfortable back in 1944. But that’s my problem—what’s yours?

The most momentous Metrology Education news item at this time is of course the passing of Dr. Gene Watson. Since it is covered in another item in this issue, I will not take up space to comment on it here—other than to say that it is not only a loss of great magnitude to the Metrology Community as a whole, but also a deep loss to me personally.

In my previous column (Column 45) I was some-what critical of those certain individuals who are frequently expounding their ignorance. In doing so I quoted from the great German philosopher von Goethe. In return, I receive some of what I ex-pected to receive—verbal and written admonish-ments from some self styled “experts” who felt that they had been unfairly admonished and a few

“hurrahs” from a few real experts who agreed with my comments... This reminded me of another ap-ropos quotation that I had almost forgotten; one from the noted English philosopher Sir Francis Ba-con:—

“True greatness is like a two sided coin— the reverse side is humility”

It was not so much the answers I received that struck me as was the format of some of those mes-sages. It seems that it is now becoming chic popu-lar to sign e-mail messages with a rather complete litany (My dictionary defines that word as: a re-petitive or incantatory recital.) delineating every assignment, rank, position, citation; or honor that the individual has ever had; thought that they had ever been awarded; or wanted to or wished that they have been awarded. As an example, one of these e-mail messages was less than a full line in length but the signature was fourteen lines of self aggrandizement! Why can’t we all just go back to a simple signature, maybe with an address if neces-sary?

Again I am reminded of a quotation from another famous individual. Those of you who have been with us for a length of time will remember that in an earlier column (Column 40) I quoted exten-sively from Alexis de Torqueville, the Nineteenth Century French scholar and nobleman. Monsieur de Torqueville spent two years traveling this county studying what was then a new phenomena to Europeans—the typical American. He published his findings in a two volume set that as yet today, over 160 years later, is still considered a classic and is studied by many scholars. He made the fol-lowing observation of the typical American: —

“They unceasingly harass you to extort praise and if you resist their entreaties, they fall to praising themselves." And what are these lengthy signatures but self praise? While we are on the subject of quotations from other sources, I came across one in a recent edito-rial in the Los Angeles Times. It was by Thomas

(Continued on page 13)

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Sowell, he hit upon an educational defect that Dr. Jim Teza had described to me in 1981, and was the principle reason for his establishing the new Me-trology program at Butler County Community Col-lege, and why was basing it on Metrology. His suc-cessor, Dr. Don Drum also recognized it. Dr. Gene Watson and I had many discusions on this same matter during the hundreds of hours we spent to-gether on my patio developing the many dozens of documents required for the establishment of his Baccalaureate Program in Measurement Science. Sowell said:---"One of the failings of our educa-tional system is that it sends out into the world people who cannot tell rhetoric from reality. They have learned no systematic way to analyze ideas, derive their applications, and test these implica-tions against hard facts.” How true this is. It applies, at least in part to nearly all institutions and at all levels and to nearly all programs as well—Metrology included. There are probably several ways to solve this academic prob-lem, Teza’s was to teach via ‘total immersion’. In other words in most institutions, when a student is put through a prescribed routine for a specific de-gree, they are taught a variety of subjects, often with no indication of how each relates to the oth-ers. The student is instructed in numerous seem-ingly unrelated subjects. They are taught several different branches of Mathematics, as well as sev-eral different disciplines in Chemistry and in Phys-ics. Additionally they are usually required to mas-ter usage of the Language, such as Grammar, Com-position, Report Writing, maybe some Literature and possibly a Foreign Language or two. Hopefully they receive some Liberal Arts material to smooth off the rough edges. When they have satisfactorily completed those courses, they are awarded a di-ploma attesting to that fact—they are then turned loose into the world to learn how to integrate that mass of information and interrelate it all at their new employer’s expense. In other words the typical new graduate is an expensive and mostly useless burden for their employer during next interval of time. Jim Teza’s plan for correcting this deficiency was what I call “Total Immersion”, i.e., teaching every-

thing at once. Metrology is the ideal vehicle to use for such a system as it is a horizontal discipline encompassing all other physical sciences. His method, while very untypical in academia, was ac-tually quite simple. Each lesson was designed to approximately follow a basic outline:

1. Teach them just enough about each sub-ject (Scientific Discipline) involved in that les-son, such that they can recognize the existence and the nature or the problems involved as they discovered them. 2. Teach them where and how to find the an-swers to those problems. 3. Assign to each student a problem as an objec-tive to research and solve. 4. Require each student to design an experiment that would empirically prove or disprove the hypothesis of that assignment. 5. Require each student to perform that experi-ment, modifying the design if and as required. 6. Require each student to run a complete Met-rological Mathematical Analysis of the experi-mental results, including statements of Accu-racy, Probability, Precision, etc., as applicable. 7. Require each student to write a detailed report on their specific assignment and their individual results.

Did it work? You had better believe it. Jim called me on the fourth day of class in September 1981 wildly enthusiastic. He had given the class a prob-lem of determining the accuracy of measurement of small volumes of fluids; normally considered a physical measurement. (This was a class assign-ment rather than a series of individual assign-ments.) Collectively they had worked out a solu-tion involving Titrations in the Chemistry Labora-tory! The solution was quite acceptable but was one Jim had never anticipated. His students were already thinking “Outside of the Box”. The results after the first class graduated? Every graduate was almost immediately placed or went to universities for higher educations. Nearly half of those placed went directly to NIST to work as As-sistants in those august laboratories under scientists whose names are legend in Metrology even today.

(Continued from page 12)

(Continued on page 14)

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Of course this enhanced the Institution’s reputation greatly. The only people opposed to Teza’s innova-tive system were the Administrators—they could not figure out a way to transfer discrete credits for each subject involved in the immersion. Well Boss I have taken up enough of your space for this issue, but I do have a question for our readers—WHO WAS THOMAS BUGGE AND WHAT WAS HIS CONTRIBUTION TO METROLOGY? If you know, or think you know, write me a letter, but I will warn you beforehand that the man’s contri-bution was so important that it is going to take you 50-100 words minimum to properly explain it. If one of you comes up with a good enough and complete enough answer, I might publish it. If not, look out, I may just bore you with my own answer later. I am still at the same old stand.

(Continued from page 13)

The Scholarship is soliciting candidates for an award of $1500 to support the study of metrology and quality during the 2006–2007 school year. The award—to be administered by the school of the awardee— may cover tuition, fees, books and other incidental academic expenses for the winning scholar. The Scholarship is in memory of Dr. Joe D. Simmons, who was Chief of the NIST Calibration Program, NIST liaison to the National Conference of Standards Laboratories, recipient of the Measurement Sci-ence Conference’s Andrew J. Woodington Award and the National Conference of Standards Laborato-ries’ Wildhack Award, cofounder and Chair of the Measurement Quality Division of the American So-ciety for Quality Control (ASQ), and founding Chair of the Measurement Quality Conference. He de-voted his later career to promoting institutional support for metrology as the cornerstone of quality. The Scholarship fosters the furtherance of metrology through education by striving to:

a) support the academic pursuit of a metrology career by worthy students; b) promote and improve measurement science education and educational opportunity; c) encourage talented individuals to enter the field of metrology; and d) stimulate professionalism in metrology

through an annual award to a student exhibiting scholastic excellence in the study of measurement sci-ence and quality. The Scholarship is supported by the ASQ Measurement Quality Division, the Meas-urement Science Conference, NCSL International, and many individual friends and colleagues of Joe Simmons. It is to be awarded annually, with the awardee’s name announced at the annual conferences of the sponsoring organizations. Educational institutions having curricula with substantial metrology content are urged to encourage high-potential students to apply.

PHIL PAINCHAUD 1110 West Dorothy Drive Brea, CA 92821-2017 Phone: 714-529-6604

FAX: 714-529-1109 E-mail: [email protected] or [email protected]

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

WE HAVE LOST A GIANT

Doctor Eugene “Gene” Watson 1940-2006 Earl Eugene Watson, Doctor of Philosophy, Physicist, Spouse, Father, Grandfather, Musician, Metrolo-gist, Educator, Councilor, Confident, and Esteemed Friend died July 6, 2006 at his home in Hawthorne, California from complications arising from an otherwise successful laryngeal cancer surgery. Gene will be best remembered by the Metrology Community as the Originating Coordinator of the pre-mière Baccalaureate level Measurement Science Curriculum at the California State University—Dominguez Hills. This he accomplished as an adjunct to the Baccalaureate level Quality Assurance Pro-gram he had already established as a feeder to the Master’s in Quality he had created and had been teaching very successfully for several years. Gene was born in Illinois but received his Bachelor of Science Degree in Engineering Science from Florida State University in 1963. The following year he received his Master of Science Degree in Acoustical Physics from the same institution. He then taught there until 1967 when he moved to Penn-sylvania State University. At Penn State he was employed as a researcher in their Applied Physics Labo-ratory working on underwater acoustical problems for the U.S. Navy. His work there earned him his Doctorate in Engineering Acoustics. His Doctorial Thesis was entitled Locating Sound Sources on Complex Vibrators Using Acoustical Holography”. His PhD was granted in 1972 and he continued his Naval research work. A while thereafter, despite no previous offer of employment he moved with his young family to South-ern California. (He told me he moved because, “I got tired of having my butt frozen off”). He was quickly hired in 1979 by TRW to head their Physical Standards Laboratory in Redondo Beach, Califor-nia. His competency in managing and reorganizing that facility soon became well known throughout the

(Continued on page 16)

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region. About that time he joined the Los Angeles Section of the Precision Measurements Association and had a meteoric rise through both the Sectional and the National Chairs, eventually becoming As-sociation President. (All of this occurred during my tenure as Executive Director of the Associa-tion, and as a result we got to know each other very well. We made many trips together to visit and speak before various local Sections of the Associa-tion.) In 1987 came the inevitable aerospace cutbacks with the release of thousands of highly skilled per-sonnel. He spent the next couple of years in preci-sion instrumentation sales, learning about another side of the overall Metrology Community. Such knowledge serving him well for what was about to come. In 1990, the local Los Angeles Section of the ASQC persuaded the California State Univer-sity System to move a faltering Master’s in Quality Program from San Jose State to California State University—Dominguez Hills where is would be closer to the large Southern California Aerospace Industry. With his unimpeachable track record in Academia at Penn State, his enviable Metrological record at TRW, and the PMA, and his availability; Gene Watson was the logical choice to head this new effort. When called upon to head this new program he expressed a philosophy that—“Quality is a blend of the Natural and the Behavioral Sciences. It has grown over the past 100 years, as some of the first time and work studies were done by Thomas Watson. But the field really wasn’t respected until Edward Demming and Joseph Juran went to Ja-pan and applied Quality Principles to automotive manufacturing techniques. Once the Japanese came in and kicked General Motor’s behind, that got the world’s attention.”— With this philosophy Gene Watson quickly got the attention of the in-dustrial, scientific, and academic community espe-cially on the West Coast and the Pacific Rim. Using only the remnants of what was transferred from San Jose, he rapidly built his new program at Dominguez Hills. He introduced large scale “Distant Learning” (accredited teaching via Inter-net) to the institution, reaching nearly 300 potential

Master’s Candidates world wide. Another innova-tion was “on-site” (conducting regularly scheduled classes’ off-campus usually at the work facilities of a substantial number of candidates.) I was an in-vited Guest Lecturer for him a number of times at both his “on-site” and “on-campus” classes. I was present at one of his “on-site” classes when he polled the class (about 35 students) as to their functions within the employer’s organizations. Nearly half were either working directly in the Me-trology Organization or in a function closely re-lated to it. He then asked them for a definition of Metrology and its importance relative to Quality. Not a single individual could give a satisfactory answer. That was his catalyst for developing a Measurement Science option within the Bachelor’s in Quality Program he was already developing. To the field of Quality and Metrology Education, the passing of my compatriot, Dr. E. Eugene Wat-son, is a severe blow. Farewell old friend! PAP PHIL PAINCHAUD

(Continued from page 15)

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Program Committee report by Dilip Shah

At the NCSLI 2006 conference in Nashville, Tennessee (August 6-10, 2006), the MQD sponsored a ses-sion. Three papers were presented:

Metrology Job Description Initiative—Survey Results, Derived Descriptions and Formal Submittal By Christopher Grachanen and presented by Keith Bennett Calibration Interval Analysis System in SQL By Miguel Decos Educating the Customer About Calibration By Graeme Payne

An average of 100 people attended the session in a room that could accommodate about 112.

The Paper, Metrology Job Description Initiative - Survey Results, Derived Descriptions and For-mal Submittal by Christopher Grachanen and presented by Keith Bennett won the Best Paper in

the Quality and Management category award. CONGRATULATIONS TO CHRIS AND KEITH FOR THEIR EFFORT!

MQD also exhibited during the NCSLI conference and we are grateful to the NCSLI for donating the booth space. We are now planning MQD sessions for the MSC 2007 (Long Beach, CA) and ASQ’s WCQI 2007 (Orlando, FL). The theme for MSC 2007 is “Apply Metrology, Rule the World”. Our MQD session is titled “Applying Measurement Quality”. Please send your presentation proposals (abstracts of about 100 words) to me as soon as possible, so that I may choose the appropriate presentations for submittal. The MQD/ Inspection Division Joint Conference is planned for September 27-28, 2006 in Dayton Ohio at the Sinclair Community College. Please see registration and program information elsewhere in this issue of The Standard. The conference format is all workshops. So, this will be a good time to update or upgrade some of your skills at a very reasonable cost. Some workshops are repeated to allow flexibility in choosing.

Dilip manning our MQD booth

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Keith Bennett Giving his

Presentation

Graeme Payne Giving his

Presentation

Miguel Decos Giving his

Presentation

MQD presents at NCSL International

Workshops & Symposium

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

MQD MEETING - 07 AUG 2006 NCSLI Conference, Nashville, TN

Graeme: · Welcome attendees Chris: · Update on Metrology Job Description Initiative – Job descriptions have been finalized and submitted

to U.S. Department of Labor and Statistics. Have received correspondence that working groups have received the Metrology job descriptions and if there are any questions they will be contacting Chris. Keith will be giving a presentation of the initiative at NCSLI conference.

· Update on CCT Program - Two individuals taking the exam at the NCSLI conference. June 2006

congratulation letters went out to 88 new CCT alumni. CCT alumni are now at 640. · Jay Bucher has been accepted as one of the finalists for 2007 Test & Measurement World’s

(T&MW) Test Engineer of the Year. Jay will appear with other finalist in T&MW fall edition. The winner may designate an engineering education program to receive a $30,000 grant.

Jennifer · CCT Coins Update – Letter to accompany the coins is completed as is the distribution list. ASQ’s

distribution center will distribute the coins. Graeme requested quote for padded mailing bags recom-mended for mailing the coins in. Mailing from ASQ’s distribution center will be U.S. 1st Class.

Jay · Provide financial summary of MQD checking and money market accounts – MQD is in the black

and doing OK. · Jay will champion the Sept. 2006 CCT exam workshop. Chris will check with Mary Martin (ASQ

Headquarters) to see if there is enough volunteers for the workshop. · Deadline for the next issue of The Standard is 15 Aug 2006 Dan · Update on M1 – Standard will be withdrawn (there is little interest in its present guise and would

need a re-write to update it). · Dan and Bob will be attending the Standards Committee meeting in Washington D.C. the week of

Aug. 14th

(Continued on page 20)

Attendees Present

Keith Bennett Gary Dugan

Robert Graham Bill Hendrick Graeme Payne

Dilip Shah Phil Smith

Attendees by Phone

Jay Bucher

Jennifer Admussen (ASQ Liaison) Christopher L. Grachanen

Bryan Miller Dan Harper

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Dilip · 2006 MQD Conference Update – Working with ASQ Inspection Division (joint conference). The

joint conference will be held 28-29 Sept. 2006 at Sinclair Community College in Dayton, OH. There will be 4-8 workshops at the conference. After the NCSLI conference Dilip will focus on getting the MQD conference brochure completed and broadcast e-mail sent to all MQD & Inspection Division constituents.

Graeme · In a new position keeping him very busy · Presented idea to purchase a conference cell phone adapter to avoid the high expense of renting a

conference phone for meetings (typically 150-250$ per hr). Dilip motion to procure one not to ex-ceed $500. Motioned seconded, all approved.

· Duane Allen has accepted the position of MQD exam chair · Dilip Shah has accepted the position of Regional 8 coordinator · Presented nomination of Phil Painchaud for the 2007 Max Unis Award to be presented at the 2007

Measurement Science Conference. All agreed Phil was long overdue in MQD formally recognizing his many contributions to MQD and the measurement community

· MQD division report is due 15 Aug 2006 Jay · Open discussion about Division Management Agreement (DMA) that became effective Jun 2006

regarding term limitations and meeting frequency. Respectfully Submitted,

Christopher L. Grachanen MQD Secretary

(Continued from page 19)

Position Name Chair Graeme Payne Chair Elect Rick Roberson Secretary Chris Grachanen Treasurer Jay Bucher

2006 ~ 2007 Officers

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

CCT Gets Invited To The USAF Worldwide PMEL Workshop

By Jay L. Bucher June 6th, 2006 was a red-letter day for myself and the CCT (Certified Calibration Technician) pro-gram. The U. S. Air Force Metrology Worldwide PMEL (Precision Measurement Equipment Labora-tories) Workshop requested that MQD, through Chris Grachanen make a presentation at this year’s event. Here is their original communication, which does a better job of explanation than I every could: Chris, there has been a great deal of interest within the Air Force PMEL Community about the Certi-fied Calibration Technician Program. The Plan-ning Committee for the 13th Air Force Metrology Worldwide PMEL Workshop would be interested in hearing your presentation on the CCT as part of our program during the Workshop, scheduled for 5 - 8 June 2006 at Denison University in Granville, OH. By way of background, the Worldwide is a biennial event that brings together lab managers, techni-cians and quality personnel from all 77 Air Force PMEL labs, as well as Air Force Calibration and Metrology Program (AFMETCAL) engineers and staff, Major Air Command Functional Area Man-agers and Headquarters Air Staff. The audience includes civilian contractors, government civilians and military PMEL personnel. This year, we will also have in attendance technicians from several of the foreign military labs we support. The CCT Program has been sanctioned by the Com-munity College of the Air Force and Air Force mem-bers can receive financial support to earn the certi-fication. Unfortunately, Chris was unable to attend and pro-vided me with a once in a lifetime opportunity. Hav-ing served 24 years on active duty with the U. S. Air Force in the PMEL career field, and never having attended any previous Worldwide Workshops, this was indeed a thrill for yours truly. I was given 30 minutes to make a presentation on the BoK (Body of Knowledge), testing require-

ments, available references, and take any and all questions from a large conference hall holding ap-proximately 300 attendees. At the vast majority of presentations that I have given in the 10 plus years since I retired from the Air Force, I usually ask if there are any ex-PMEL personnel in attendance. This was the first time that I did not have to ask...the answer was very obvious. About 80% of the atten-dees were in their BDUs (battle dress uniform). All of which were highly starched and sharply creased… an impressive sight to be sure. With such a short time period to squeeze in all the information that I could, while leaving time for questions and answers, it was indeed a challenge to make the right information available. I very briefly touched on the BoK since all of that information is available on-line, along with the costs, testing dates, etc. (active duty military actually get a break in costs, thanks to a concerted effort on the part of Chris to the certification board). In actuality, I was-n’t there to sell the CCT, but to provide information on why they should get it, what the benefits were, and how a CCT certification would enhance their opportunities once they separated from the military. With one active duty CCT person besides me in at-tendance, MSgt Craig (Woody) Niemann, and an-other that had just taken the exam and was awaiting results, SMSgt [sel] Michael Sumich, I had some of their own who were able to answer questions from an almost neutral stand point. My humble thanks go out to Woody and Mike for helping to promote the CCT to their fellow PMEL attendees. By the way, both Woody and Mike have also volunteered to help out during the next CCT exam review workshop in Milwaukee, Wisconsin, September 22~23. After the presentation, we fielded several excellent questions on what the test covered, the costs, and where reference material could be obtained (The Metrology Handbook is considered a single source reference for the CCT). My thanks to Alan Clune and Catherine Williams for their help and support. And a big thank you to Chris for the chance to pro-mote the CCT, while seeing old friends and col-leagues. The next two pages have pictures taken during my presentation.

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Talk about a big screen...this auditorium was very impressive, with excellent au-dio and visual equipment. Denison University has first class facilities.

Yours truly selling the benefits of having your CCT.

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

If you can dream it, you can do it...Walt Disney

CCT is still the only certification with a challenge coin. Hopefully, all alumni will be getting theirs in the mail soon.

A goal to shoot for...the CCT certificate.

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

EMPLOYMENT OPPORTUNITY

Astronautics Corporation of America, a world leader in the design and manufacture of avi-onic systems, has a challenging opportunity available in our Quality Assurance Department for a Calibration Technician.

CALIBRATION TECHNICIAN (1ST SHIFT) Responsibilities: • Perform electrical and mechanical calibration activities • Develop calibration procedures and reports Qualifications: • AAS degree in Electronics and/or calibration experience preferred • Must have the ability to follow standard written procedures • Must have basic math skills and be detail oriented • Experience with electronics and electrical repair required

ASTRONAUTICS CORPORATION OF AMERICA

4115 N. Teutonia Avenue Milwaukee, WI 53209

414-449-4009 Fax: 414-447-8497

E-mail: [email protected] www.astronautics.com

Equal Opportunity Employer

ASQ & MQD neither endorse or support employment opportunities listed in The Standard. Any employment listings are for the benefit of our readers and are one time listings at the discretion of the editor.

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Chair Graeme C. Payne GK Systems, Inc. 4440 Weston Drive SW, Suite B Lilburn, GA 30047 USA Voice: (770) 931-4004 / Fax (866) 887-9344 E-mail: [email protected]

Chair-Elect

Richard D. Roberson 10301 Clinkenbeard Rd NE Norman, OK 73026 Voice (405) 321-8580 E-mail: [email protected]

Secretary, Certification Chair, Website Manager, NCSL International Representative

Christopher L. Grachanen Manager, Houston Metrology Group Hewlett-Packard P. O. Box 692000 MS070110 Houston, TX 77269-2000 Voice (281) 518-8486 / Fax (281) 518-7275 E-mail: [email protected]

Treasurer, Publication Chair, Newsletter Editor/Publisher, Share Point Administrator

Jay L. Bucher Bucherview Metrology Services 6700 Royal View Dr. De Forest, WI 53532-2775 Voice (608) 277-2522 / Fax (608) 846-4269 E-mail: [email protected] [email protected]

Immediate Past Chair, Nominating Chair Program Chair

Dilip A. Shah E = mc3 Solutions 197 Great Oaks Trail #130 Wadsworth, Ohio 44281-8215 Voice (330) 328-4400 / Fax (330) 336-3974 E-mail: [email protected], [email protected]

Joe Simmons Scholarship Norm Belecki 7413 Mill Run Dr Derwood, MD 20855-1156 Voice (301) 869-4520 E-mail: [email protected]

Standards Committee Representative

Robert M. Graham Primary AC Standards Lab Sandia National Laboratories P.O. Box 5800, M.S. 0665 Albuquerque, NM 87185-0665 Phone: (505) 845-0434 Fax: (505) 844-6096 E-mail: [email protected]

Examining Chair

Duane Allen U. S. Navy P.O. Box 5000, Code MS11 Corona, CA 92878-5000 Voice (909) 273-4783 / Fax (909) 273-4599 E-mail: [email protected]

Historian

Keela Sniadach Promega Corp. 5445 East Cheryl Parkway Madison, WI 53711 Voice (608) 298-4681 / Fax (608) 277-2516 E-mail: [email protected]

ASQ Division Administrator

Ms. Jennifer Admussen, CQIA Voice (800) 248-1946, x7736 E-mail: [email protected]

MEASUREMENT QUALITY DIVISION OFFICERS AND COMMITTEE CHAIRS

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Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

ASQ MEASUREMENT QUALITY DIVISION REGIONAL COUNCILORS

Regional Councilors represent the Division to members and Sections in their geographic areas. Regional Councilors are appointed for renewable two-year terms, and are advisory members of the Division leadership team. Region 1 (CT, MA, ME, NH, RI, VT)

Mr. Jun Bautista Genzyme Cambridge, MA 02142 E-mail: [email protected]

Region 2 (NJ, NY, PA) Volunteer Opportunity!

Region 3 (CT, NJ, NY)

Mr. Eduardo M. Heidelberg Pfizer Parlin, NJ 08859 E-mail: [email protected]

Region 4 (Canada)

Mr. Alexander T. C. Lau ExxonMobil Whitby, ON L1R 1R1 E-mail: [email protected]

Region 5 (DC, DE, MD, PA, VA)

Mr. Richard A. Litts Litts Quality Technologies Downington, PA 19335 E-mail: [email protected]

Region 6 (AK, CA, HI, ID, MT, OR, UT, WA, WY)

Volunteer Opportunity!

Region 7 (AZ, CA, NV, part of Mexico)

Mr. Randy D. Farmer Metrology Solutions Chula Vista, CA 91913 E-mail: [email protected]

Region 8 (OH, PA)

Dilip A. Shah E = mc3 Solutions Wadsworth, Ohio 44281-8215E-mail: [email protected], [email protected]

Region 9 (IN, KY, OH)

Mr. Ryan Fischer, ASQ CCT Laboratory Accreditation Bureau New Haven, IN 46774 E-mail: [email protected]

Region 10 (OH, MI) Volunteer Opportunity!

Region 11 (NC, SC, TN, VA) Volunteer Opportunity!

Region 12 (IL, MN, ND, SD, WI)

Dr. Donald S. Ermer ASQ Fellow; Eugene L. Grant Medal (2001) University of Wisconsin—Madison Madison, WI 53706 E-mail: [email protected]

Region 13 (CO, IA, KS, MO, NE, SD, WY)

Volunteer Opportunity! Region 14 (AR, LA, NM, OK, TX, part of Mexico)

Mr. R. Keith Bennett TRANSCAT Kingwood, TX 77339 E-mail: [email protected]

Region 15 (AL, FL, GA, LA, MS, Puerto Rico)

Mr. E. Bryan Miller ASQ Fellow Bryan Miller Consulting Florence, AL 35633 E-mail: [email protected]

Region 25 (all other countries) Volunteer Opportunity!

MQD Page

Vol. 20, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2006

Metrology's Impact on Products and Services 2007 NCSLI Workshop & Symposium

Saint Paul RiverCenter July 29 - August 2, 2007 St. Paul, Minnesota

Every product and service that consumers use is highly dependent on metrology for a variety of reasons. From the fit and finish of our vehicles to weights and volumes of products purchased in the grocery and meat market, we are impacted at every level.

Metrology laboratories calibrate equipment used to determine whether component parts will be compatible whether those parts are used in a consumer product or in a commercial airliner. Metrology programs ensure that we receive the correct amount of gasoline when we visit the pump as well as ensuring the butcher’s scale is accurate.

A sound and cohesive metrology and quality system, from the National Metrology Institute to the end consumer affects the quality of life for everyone.

Papers and Panels - Suggested Topics Theoretical •New or Improved Standards and Capabilities •Measurement Uncertainties (GUM; Bayesian) •Intrinsic Standards •Advances in Measurement Disciplines •Traceability Issues •Standards & Calibrations at National Metrology Institutes Applied •Laboratory Automation •Calibration Processes or Procedures •Improvements or New Trends in Instrumentation •Interlaboratory Comparisons •Metrology applications in industry, government, telecommunications, automotive, chemistry, space, and other specialized disciplines Management/Quality •ISO & ANSI Standards (ISO 900x, ISO/IEC 17025, ISO 17011, Z540-1, Z540-2, etc.) •Metrology Management Information Systems •Equipment Management •Laboratory Accreditation and Quality Processes •Metrology Education and Training •National & Regional Measurement Systems

All Tutorial Workshop Format Conference to

MAXIMIZE your skills

Measurement Quality Division

Inspection Division Joint Conference

September 28-29, 2006 Conference Location:

Sinclair Community College David H. Ponitz Sinclair Center—Building 12

(Parking is located directly under Building 12) 444 West Third Street Dayton, Ohio 45402-1460

Registration Starts at 7:00 am Conference : 8:00 am to 5:00 pm

Please join us for this informative and educational ALL WORKSHOP FORMAT conference.

It is a good way to upgrade skills and take the necessary tools back to the workplace. All conference attendees receive the full conference presentations on CD.

Measurement Quality Division Inspection Division Event Management/Customer Care, PO Box 3005, Milwaukee, WI 53201-3005 http://www.asq.org/inspect http://www.asq.org/measure

2006 MQD/ID Conference Committee

Ms. Jenny Persful, Sabin Corporation – ASQ Inspection Division

Ms. Mollie Brown, Lilly Technological Center – ASQ Inspection Division Mr. Dilip A. Shah, E = mc3 Solutions – ASQ Measurement Quality Division

DAYTON AREA CONFERENCE HOTEL

Doubletree Dayton Downtown 11 South Ludlow Street

Dayton, Ohio 45402 Tel: 937-461-4700 Fax: 937-461-3440

DIRECTIONS Airport Directions: Take I-70 East to I-75 South. Take the First Street exit (53B) located on the left of the interstate. Merge with traffic and move to the right side of the street. At the Fourth traffic light, turn Right onto Ludlow Street. Go through three traffic lights and the hotel will be on your right. Turn right into the parking garage. General Arrival Directions From the North (Toledo, Michigan): Take I-75 South to the First Street exit (53B) located on the left of the interstate. Merge with traffic and move to the right side of the street. At the Fourth traffic light, turn Right onto Ludlow Street. Go through three traffic lights and the hote will be on your right. Turn right into the parking garage. From the Northeast (Cleveland): Take I-71 South to I-70 West. Take I-70 West to I-75 South. Take the First Street exit (53B) located on the left of the interstate. Merge with traffic and move to the right side of the street. At the Fourth traffic light, turn Right onto Ludlow Street. Go through three traffic lights and the hotel will be on your right. Turn right into the parking garage. From the East (Columbus): Take I-70 West to I-675 South. Take State Route 35 West, and exit at Jefferson Street. Turn left onto Third Street at the Fourth light. At the Third Light turn Left onto Ludlow Street. The hotel is on the right. Turn right into the parking garage. From the South (Cincinnati): Take I-75 North to the Third Street exit. Merge with traffic and stay in the right lane. At the Fourth traf-fic light, turn Right onto Ludlow Street. Turn right into the parking garage.

About Dayton

Welcome to the birthplace of aviation. A visit to this thriving metropolis introduces guests to many informative facets of the lives of the famous Wright brothers. Various museums and attractions, including the US Air Force Museum and the Carillon Historic Park, demonstrate the trials and triumphs of these two dedicated men, thus tracing the development and evolu-tion of the first legitimate flying machine, The Wright Flyer II. Though the history of flight is fascinating, Dayton’s amiable environment, rich history, and eclectic culture compliment one another to make this an even more attractive place to visit. Visitors to the Sun Watch Indian Village will view indications of inhabitation that date as early as the pre-Columbian age. Ad-ditional areas not to miss include Downtown and the Oregon Historic District. Together, these two areas offer such appealing sights as the radiant Victorian Theatre, numerous din-ing establishments, contemporary shopping venues, and energetic nightlife scenes.

Conference Workshop Description 07:00 - 08:00 Registration

08:00 - 12:00 AM Workshops (Many workshops repeat, please plan accordingly) 12:00 - 01:00 Lunch (available for purchase in the Sinclair Campus Cafeteria) 01:00 - 05:00 PM Workshops (Many workshops repeat, please plan accordingly) WS01: Sampling: How Many Parts Do You Really Need? THU AM Patricia Parker: Quality Engineer MSIE & BSIE Purdue University FRI AM Six Sigma Black Belt, Sabin Corporation

Learn how many parts you need to measure for capability studies, gage R&R studies, SPC, incoming inspection, and comparison studies. We will examine confidence levels, probability, and sensitivity im-pact on sample size calculations. This class will address both attribute and variable data.

WS02: Measurement Systems Analysis THU AM Christopher Mix: Supplier Audit Manager BSIT Ohio University, MBA Indiana Wesleyan, FRI AM ASQ CQM, CQE & CQA Evenflo Company, Inc

We will review the purpose of measurement system analysis (MSA) and the organizational uses of MSA. The class will review and discuss measurement system errors: accuracy, and precision. Then we will complete an MSA analysis of a variable and attribute measurement system. The variable analysis will be done using the traditional AIAG method and the attribute system will be completed using Kappa Analy-sis. Spreadsheets will be provided for both analysis types and we will use them for the practical exam-ples.

WS03: Stopwatch and Timer Calibrations THU AM Robert Graham: Sandia National Laboratories, Primary Standards Laboratory, Albuquerque, NM 87185-0665

Due to the changing regulatory requirements, both in this country and around the world, many common devices now require calibration that have never before been calibrated; they have always been consid-ered “good enough.” Two of these are stopwatches and timers. This tutorial will cover the basics of cali-brating stopwatches and timers using NIST Special Publication 960-12, Stopwatch and Timer Calibra-tions, as a reference (copies of which will be provided to the students). Topics to be covered include: • Introduction to stopwatch and timer calibrations • How to decide if a particular unit needs to be calibrated • Descriptions of the timing devices that need calibration and why • Interpreting manufacturer’s specifications • Various calibration methods, including the standards required, benefits, and drawbacks of each • How to select the most appropriate method for your application The session will include hands-on practice sessions in the different methods; and will demonstrate how to determine uncertainty budgets, including the calculations needed for each method.

WS04: Quality Planning FRI PM Dr. Bud Gookins will be presenting an overview of the latest "Quality Plan" model from ISO, along with a "General topic" discussion on ISO concepts and quality technologies and applications pertaining to all organizations. So come with questions and stump the Professor.

Dr. E.F. “Bud” Gookins is President and Managing Partner of Strategic Quality Consulting; a quality sys-tems and management consulting company located in the greater Cleveland area. Dr. Gookins is a reg-istered professional engineer, certified quality management systems lead auditor for the Registration Accreditation Board (RAB) and for the International Register of Certified Auditors (IRCA) He is a contrib-uting author to the Juran Quality Control Handbook, McGraw Hill, contributing author to The Product Li-ability Handbook, Quality Press, and a member of the International TAG’s 69 & 176 for ISO Standards, and a member of the American National Standard’s Z-1 Committee for The United States.

Conference Workshop Description WS05 Fundamentals of Time and Frequency Measurements FRI AM Robert Graham: Sandia National Laboratories, Primary Standards Laboratory, Albuquerque, NM 87185-0665

This tutorial will introduce the student to the basic concepts behind time and frequency measurements. The course will cover such topics as: Time and frequency concepts and terminology; History of timekeep-ing; Quartz crystal oscillators; Atomic frequency standards; GPS-based time and frequency; Time and fre-quency measurement instrumentation; Measurement techniques; and Traceability and uncertainty analy-sis.

WS06 Measurement Uncertainty Fundamentals THU PM Dilip A. Shah: E = mc3 Solutions, Wadsworth, Ohio 44281 FRI PM

This is a beginner to intermediate level workshop targeted towards metrologists and calibration techni-cians . This workshop covers the Measurement Uncertainty fundamentals for the metrology professionals new to the topic. Statistical concepts relevant to Metrology and Measurement Uncertainty are introduced, explained and demonstrated. Topics from the U. S. Guide to the Expression of Uncertainty in Measure-ment (ANSI/NCSL Z540-2-1997) are covered. Practical examples are demonstrated.

WS07 Quality, Culture and Social Responsibility Approaches THU PM Navin S. Dedhia: San Jose, California FRI PM

Many companies and organizations strive to be quality conscience, culture sensitive and socially responsi-ble. Poll shows that 84% of consumers agree that it is important to buy from an organization with a high degree of social responsibility. By some measures, modern-day consumers appear to be more concerned about social and environmental issues than ever before. Many business leaders have moved beyond the basic need to justify the incorporation of greater corporate social responsibility (CSR) into the way they manage their enterprise. Statistics prove that CSR profiling increases sales, customer dedication and brand recognition. Whatever dollar value is invested in it, ten-fold return is obtained. CSR is the future role of business. Well established culture and social responsibility give birth to the quality product. Quality, cul-ture and social responsibility have the same relation as the quality, cost and delivery. Quality, culture and social responsibility are interrelated. Navin S. Dedhia is quality consultant, a past ASQ National Director, Fellow of ASQ, recipient of the ASQ E. Jack Lancaster Award and past Chair/Trustee of the ASQ International Chapter. He has worked at Hi-tachi Global Storage Technologies, Inc., at San Jose, California and at IBM E. Fishkill, New York and San Jose, California facilities. He is a member of the International Academy for Quality (IAQ). He is a RAB/QSA certified QMS Lead Auditor. He is ASQ certified in four quality discipline fields, which are Quality En-gineer, Reliability Engineer, Quality Auditor and Certified Manager of Quality/Organizational Excellence. Number of papers have been published and presented by him at many national and international confer-ences.

HAVE A SAFE TRIP BACK HOME!

All Tutorial Workshop Format Conference to MAXIMIZE your skills

Some workshops are repeated to ensure flexibility in planning your schedule.

SINCLAIR COMMUNITY COLLEGE DIRECTIONS:

SOUTHBOUND 75: (from Toledo, Columbus, Cleveland, I-70)

Take First Street Exit; merge into the far right lane immediately; turn right one block at Perry Street; this will take you along campus' eastern perimeter in front Sinclair Center, Building 12; turn right on Fourth Street; continue down Fourth Street where there is metered parking; turn left on turnoff to Fifth Street for the Parking Garage

NORTHBOUND 75: (from Cincinnati)

Take Third Street Exit (53A); turn right from exit onto Third Street; turn right onto Perry Street (second light); go one block to Fourth Street and turn right; continue down Fourth Street where there is metered parking; turn left on turnoff to Fifth Street for the Parking Garage

WESTBOUND 35: (from Xenia, Fairborn, I-675)

Take the Main Street/Jefferson Street Exit; follow the ramp to the right onto Jefferson Street. Go to Fourth Street and turn left (west); continue down Fourth Street where there is metered parking; turn left on turnoff to Fifth Street for the Parking Garage

EASTBOUND 35: (from Eaton)

Take I-75 North to the Third Street Exit (53A); turn right from exit onto Third Street; turn right onto Perry Street (second light); go one block to Fourth Street and turn right; continue down Fourth Street where there is metered parking; turn left on turnoff to Fifth Street for the Parking Garage

WEST THIRD:

Go east on Third Street; turn right onto Perry Street; go one block to Fourth Street and turn right; continue down Fourth Street where there is metered parking; turn left on turnoff to Fifth Street for the Parking Garage

EAST THIRD:

Go west on Third Street; turn left onto Perry Street; go one block to Fourth Street and turn right; continue down Fourth Street where there is metered parking; turn left on turnoff to Fifth Street for the Parking Garage

NORTH MAIN:

Go south on Main Street; turn right on Monument Avenue; turn left on Perry Street; turn right on Fourth Street; continue down Fourth Street where there is metered parking; turn left on turnoff to Fifth Street for the Parking Garage.

SOUTH MAIN:

Go north on Main Street; turn left on Monument Avenue; turn left on Perry Street; turn right on Fourth Street; continue down Fourth Street where there is metered parking; turn left on turnoff to Fifth Street for the Parking Garage.

David H. Ponitz Sinclair Center—Building 12

Located at the corner of West Third Street and Perry Street

(Parking is located directly under Building 12)

Parking entrance is on West Forth and Perry street

Main Phone Number: (937) 512-3061

Fax: (937) 512-5146

All Tutorial Workshop Format Conference to MAXIMIZE your skills

Some workshops are repeated to ensure flexibility in planning your schedule.

Mail or Fax this form to:

Event Management/Customer Care, PO Box 3005, Milwaukee, WI 53201-3005 Phone: 414-272-8575 or 800-248-1946

Fax: 414-272-1734 Attn: Daren Miller

If you prefer to call ASQ at 800-248-1946 or 414-272-8575, have your credit card ready To speed registration, complete the registration form before calling

E-Mail: [email protected]

Confirmations will be sent via e-mail on September 12, 2005

EXHIBITORS:

Exhibit displays shall be set up in the conference hall perimeter . The cost to set up an exhibit display table is $200.00. If you would like to set up a display, please call or e-mail:

Dilip Shah Phone: (330)--328-4400

E-Mail: [email protected]

Name: ________________________________________________________________ Phone ( ) _______________________________ Company: _____________________________________________________________ Fax ( ) _______________________________ Address: ______________________________________________________________ E-Mail_______________________________________ (required for confirmation)

Please photocopy for additional attendees or send additional attendee names on a separate piece of paper. ASQ Member? Y / N : Membership Number: __________________________ DIVISION MEMBER? Measurement Quality ________ Inspection ________

(1.5 Recertification Units are granted for conference attendance)

Conference Admission includes continental breakfast and coffee breaks. Lunch is available for purchase in the Sinclair campus cafeteria. Registration Fee: ASQ MEMBERS $ 250.00 (Before SEP 12, 2006) $ 300.00 After SEP. 12, ‘06

NON MEMBERS $ 300.00 (Before SEP 12, 2006) $ 350.00 After SEP. 12, ‘06 Method of Payment: Check or money order # ___________________ We regret that we cannot accept Purchase Orders. Credit card: VISA _____ MASTERCARD _______AMEX________ Authorized Amount: $ __________ Card Number: ______________________________________________ Exp. Date: __________________ Authorized Signature: _____________________________________________________(Required for credit card Authorization) Registrations will not be processed without authorized signature.

Please indicate the workshop session and time/day that you plan to attend, so that we may plan site logistics.

WS01: THU / FRI AM (Circle one) WS02: THU / FRI AM (Circle one) WS03: THU AM Only (Circle one) WS04: FRI PM Only (Circle one) WS05: FRI AM Only (Circle one) WS06: THU / FRI PM (Circle one) WS07: THU / FRI PM (Circle one)

Make checks payable to: ASQ: MQD/ID Conference. Credit Cards will be processed by ASQ and reflected so on your credit card statement. All cancellations after September 12, 2006 are subject to a $75 cancellation fee . How-ever, no shows and cancellations received within 5 working days prior to the conference will be charged the full amount.

Substitutions/alternates are permitted without any extra cost. Audio/videotaping is not permitted.


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