THE STATE OF HEALTHCARE SECURITY

Past, Present, and Future

Jeff Aldridge, CEOSecurity Assessments InternationalJune 16, 2005

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THE ANATOMY OF HEALTHCARE SECURITY

As a healthcare professional or as a security systems integrator it is important to understand how healthcare security differs from the rest of the security industry.

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Healthcare Security

•Healthcare Security In The Past

•Healthcare Security At Present

•Healthcare Security In The Future

•How Integrators And Business Partners Can Be Successful In The Healthcare Market

•Questions & Answers

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THE PAST

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In The Past

Free Public Access

• A Public Facility

• An Open Environment

• Considered A Safe Place

• Little Security In Effect

• Separate And Often Dysfunctional Systems

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In The Past

Open Door Policy

• Numerous Entrances

• Exterior Doors Often Unlocked

• Emergency Department Open To All

• Little Scrutiny Of Lobby Traffic

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In The Past

Free To Wander

• Individual Identification For Staff Not Required

• Hospital Service Personnel Had Full Access

• Vendors And Contractors Were Unescorted

• Little Physical Security To Challenge Access

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In The Past

Public Viewing Of Babies

• Individual Identification Not Required

• Easy Access To Maternity And Pediatrics

• Access To Babies Not Closely Monitored

• Almost No Physical Security To Stop Infant Swapping Or Abduction

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THE PRESENT

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The Present

Increase In Criminal Assault On Healthcare Setting

• Workplace Stress And Potential For Violence

• Staff Access To Drugs And Pharmaceuticals

• Criminal Assault On Hospital Pharmacies

• Healthcare Facilities A Named Target For Al Qaeda

• Security Of Medical Records And Data Systems

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The PresentIncrease In Criminal Assault On Healthcare Setting (continued)

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The Present

Emergency Department Violence

• Street Altercations Continue At Hospital

• Revenge For Street Violence Is Sought At Hospital

• Armed Confrontations Necessitate Armed Security

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The Present

Infant Abduction From Hospitals

• A Major Liability Issue For Hospitals

• Maternity Areas Require Special Security Measures

• Electronic Infant Tracking Systems Required To Avoid: Abduction Infant/Mother Mix-Ups

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The Present

Loss Of Assets And Theft

• At Any Time Many Pieces Of Essential Medical Equipment Are Missing

• High Value Assets Can Be Stolen

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THE FUTURE

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The FutureMajor Paradigm Shift (JCAHO Requirements)

•Under the security standards, accredited hospitals are required to establish and maintain a security management program

•The security management plan must establish a staff orientation and education program with program performance monitoring provisions and program review.

•Emergency security procedures also must be established to address actions in the event of a security incident or failure, handling of civil disturbances.

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The FutureSeptember 11, 2001

•The emergency management plan describes how the hospital will establish and maintain a program to ensure effective response to disasters or emergencies that includes a terrorist attack in the community.

•The plan should address the following four phases of emergency management:MitigationPreparednessResponseRecovery

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The Future

September 11, 2001 (continued)

•The hospital conducts proactive risk assessments that evaluate the potential adverse impact of the external environment and the services provided on the security of patients, staff, and other people coming to the hospital facility.

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The FutureSensitive Areas

•The hospital controls access to and egress from security-sensitive areas, as determined by the hospital.

Maternal – Child / PediatricsEmergency DepartmentPharmacySurgical Services Intensive Care UnitsPsychiatry

•A security education program that addresses minimizing security risks in sensitive areas.

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The Future

State-Of-The-Art Infant Protection

•Appropriate protocols, policies, and procedures

•State-of-the-art electronic infant protection system

•Mother-Baby mix-up protection

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The Future

Emergency Department Access Control

•Card Access

•Panic Alarms

•CCTV Surveillance

•Digital Video Archiving

•Photo Identification

•Visitor Pass System

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The Future

Hospital Lock-Down Capability

•Bioterrorism Incident

•Criminal Threat

•Threats Due To Contamination

•Mass Causalities

•Immediate Lock-Down

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How Can Business Partners Succeed In The Healthcare

Security Marketplace

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Questions & Answers

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Questions & Answers

Should we run out of time before getting to your question, please let us know. We’re here as a resource for you to answer your questions about

the healthcare security industry.

Jeff Aldridge, CEO

Security Assessments International

We are available by phone at 919-384-8299 or, if you prefer, you can e-mail us at info@saione.com