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The team equation

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Tales of the Cocktail 2013
98
Presented by: Dushan Zaric THE TEAM EQUATION how to build a family instead of hiring a staff Saturday, July 6, 13
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Page 1: The team equation

Presented by:Dushan Zaric

THE TEAM EQUATIONhow to build a family instead of hiring

a staff

Saturday, July 6, 13

Page 2: The team equation

http://www.slideshare.net/dzaric

Saturday, July 6, 13

Page 3: The team equation

Jim Meehan

* 18 + years of Experience behind Bars

* Co-Owner PDT NYC

* Award winning Bartender

* Consultant

* Award winning Author

* Trainer

Saturday, July 6, 13

Page 4: The team equation

Jim Meehan

* 18 + years of Experience behind Bars

* Co-Owner PDT NYC

* Award winning Bartender

* Consultant

* Award winning Author

* Trainer

Saturday, July 6, 13

Page 5: The team equation

Simon Ford

* 20 + years of Experience in the Industry

* Most rewarded Brand Ambassador in history

* Co-Founder of The 86 Spirits Co

* World Traveler

* Looser of the biggest expense account in the business

* English!

Saturday, July 6, 13

Page 6: The team equation

Dushan Zaric

* 18 + years of Experience behind Bars

* Co-Founder of Employees Only and Macao Trading Co NYC

* Co-Founder of The 86 Spirits Co

* Principal Bartender

* Consultant

* Author

* Trainer

* Yogi

Saturday, July 6, 13

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Saturday, July 6, 13

Page 8: The team equation

The Team Equation

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The Team Equation

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Page 10: The team equation

Saturday, July 6, 13

Page 11: The team equation

What makes a bar successful?

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New Bar-Restaurant anywhere in the world

General Formula:

Saturday, July 6, 13

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New Bar-Restaurant anywhere in the world

General Formula:

LOCATIONSaturday, July 6, 13

Page 14: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

Saturday, July 6, 13

Page 15: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

* Corner - if possible

Saturday, July 6, 13

Page 16: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

* Corner - if possible

* Existing fixtures - ideally

Saturday, July 6, 13

Page 17: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

* Corner - if possible

* Existing fixtures - ideally

* Supportive Community

Saturday, July 6, 13

Page 18: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

* Corner - if possible

* Existing fixtures - ideally

* Supportive Community

* Great deal on the lease

Saturday, July 6, 13

Page 19: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT Saturday, July 6, 13

Page 20: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

Saturday, July 6, 13

Page 21: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

* Design

Saturday, July 6, 13

Page 22: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

* Design

* Profitability & Business Plan

Saturday, July 6, 13

Page 23: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

* Design

* Profitability & Business Plan

* Logistics

Saturday, July 6, 13

Page 24: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

* Design

* Profitability & Business Plan

* Logistics

* Hours of Operation

Saturday, July 6, 13

Page 25: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

SERVICE Saturday, July 6, 13

Page 26: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

SERVICE

* Team

Saturday, July 6, 13

Page 27: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

SERVICE

* Team

* Training

Saturday, July 6, 13

Page 28: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

SERVICE

* Team

* Training

* Hospitality

Saturday, July 6, 13

Page 29: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

+

Saturday, July 6, 13

Page 30: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION CONCEPT

+ +

Saturday, July 6, 13

Page 31: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION CONCEPT SERVICE

+ + =

Saturday, July 6, 13

Page 32: The team equation

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION CONCEPT SERVICE

+ + =

$$$Saturday, July 6, 13

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Marketing & PR

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Most restaurants still fail....

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"beyond muddled concepts, failure seemed to stem in large part from an inability or unwillingness to give the business sufficient attention, whether due to lack of time, passion or knowledge."

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Cornell University and Michigan State University

Study of restaurants in three local markets over a 10-year period:

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YEAR 1 - 27% of restaurant startups failed;

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YEAR 1 - 27% of restaurant startups failed;

YEAR 4 - 50% of those restaurants were no longer in business;

Saturday, July 6, 13

Page 40: The team equation

YEAR 1 - 27% of restaurant startups failed;

YEAR 4 - 50% of those restaurants were no longer in business;

YEAR 5 - 60% had gone south.

Saturday, July 6, 13

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YEAR 1 - 27% of restaurant startups failed;

YEAR 4 - 50% of those restaurants were no longer in business;

YEAR 5 - 60% had gone south.

YEAR 10 - 70% had failed.Saturday, July 6, 13

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30% Success Ratein 10 years

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yet...

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PDT, New York CitySaturday, July 6, 13

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Trailer Happiness, LondonSaturday, July 6, 13

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La Descarga, Los AngelesSaturday, July 6, 13

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Broken Shaker, MiamiSaturday, July 6, 13

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Schumman’s Bar, Munich, GermanySaturday, July 6, 13

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Union Bar, Copenhagen, DenmarkSaturday, July 6, 13

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Black Pearl, Melbourne, AustraliaSaturday, July 6, 13

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Employees Only, NYCSaturday, July 6, 13

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Why are all these bars different?

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Simon SinekSaturday, July 6, 13

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Simon Sinek’s

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The Golden Circle

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WHY:What's your purpose? What's your cause? What's your belief? Why does your organization exist? Why do you get out of bed in the morning?

And why should anyone care? Saturday, July 6, 13

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WHAT

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HOW

WHAT

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WHY

HOW

WHAT

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People buy “why you do it” and not

what you do!

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FOOD & COCKTAILS

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FOOD & COCKTAILS

WHAT

Saturday, July 6, 13

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BEST SERVICE, INGREDIENTS, ETC...

FOOD & COCKTAILS

WHAT

Saturday, July 6, 13

Page 67: The team equation

BEST SERVICE, INGREDIENTS, ETC...

FOOD & COCKTAILS

HOW

WHAT

Saturday, July 6, 13

Page 68: The team equation

ETHOS

BEST SERVICE, INGREDIENTS, ETC...

FOOD & COCKTAILS

Saturday, July 6, 13

Page 69: The team equation

ETHOS

Saturday, July 6, 13

Page 70: The team equation

ETHOS

The characteristic spirit of a culture, era, or community as seen in its beliefs and

aspirations.

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Building a FamilySaturday, July 6, 13

Page 72: The team equation

YOU

Management

Bartenders, Servers

Apprentices, Bus Boys, Food RunnersDoor People, Kitchen People,

Guests

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Family - it’s emotional!

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Family - it’s emotional!

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“If you hire people just because they can do a job, they’ll work for your money. But if you hire people who believe what you believe, they’ll work for you with blood and sweat and tears.” (Simon Sinek)

Saturday, July 6, 13

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“The secret of leadership is simple: Do what you believe in. Paint a picture of the future. Go there.People will follow.”

Seth Godin, Tribes: We Need You to Lead Us

Saturday, July 6, 13

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“It's within these tribes that societies get built, that important things happen.”

David Logan, Tribal Leadership

Saturday, July 6, 13

Page 79: The team equation

PDT, New York CitySaturday, July 6, 13

Page 80: The team equation

Trailer Happiness, LondonSaturday, July 6, 13

Page 81: The team equation

Houston Hospitality Team, Los AngelesSaturday, July 6, 13

Page 82: The team equation

Broken Shaker, MiamiSaturday, July 6, 13

Page 83: The team equation

Schumman’s Bar, Munich, GermanySaturday, July 6, 13

Page 84: The team equation

Union Bar, Copenhagen, DenmarkSaturday, July 6, 13

Page 85: The team equation

Black Pearl, Melbourne, AustraliaSaturday, July 6, 13

Page 86: The team equation

Employees Only, NYCSaturday, July 6, 13

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?Saturday, July 6, 13

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http://www.slideshare.net/dzaric

Saturday, July 6, 13

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http://www.slideshare.net/dzaric

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