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© 2014 Avaya Inc. All rights reserved. 22
Leadership Security
End-to-end Solutions Flexible Deployment
Deep Interoperability Price & Performance
Proven Simplicity Support
Bring Your Own Device Creating Value
Why Avaya Scopia Video Collaboration?
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© 2014 Avaya Inc. All rights reserved. 33
Top of “Strong Performers” Category
Customer Sentiment: 4.11/5.0
Net Promoter Score, Best in Class: 80/100
MarketScope 2013
Info~Tech 2013 Video Conferencing Vendor Landscape Award: Champion
InfoComm 2013 Best of Show, Telepresence Options
Frost & Sullivan Product Leadership Award for Software-based Desktop Video Conferencing
2012 Nemertes Research PilotHouse Award for Video Conferencing Technology and Value
Achieved “Positive” rating for Group Video Systems
Frost & Sullivan New Product Innovation Award for Global Video Conferencing and Telepresence Endpoints
LeadershipOngoing recognition by industry thought leaders
© 2014 Avaya Inc. All rights reserved. 44
8 out of top 10
7 out of 8
9 out of 10
7 out of top 10
9 out of top 10
6 out of top 10
8 out of 10 largest
9 out of 10 largest
Insurance companies worldwide
Ivy league schools
National governments of world’s largest economies have agencies that use Avaya
Hospitals in the United States
Airlines in the world
Hotel groups worldwide
Automobile manufacturers
Financial institutions worldwide
Leadership97% of Fortune 100, 95% of F500, and 90% of F1000 firms run Avaya technology
$
Statistics from Avaya Business Analytics Information
© 2014 Avaya Inc. All rights reserved. 55
Key Patents
Scalable Video Coding (SVC)
Distributed MultipointArchitecture
Bandwidth Optimization
Mobile Video Telephony
Conference Initiation From IM
IP-based MCU
Browser plug-in Video Client
Integrated Firewall Traversal
Audio, Video, and Content onMobile Devices
Video “Firsts”
Room System H.264 High ProfileDual 1080p/60fps
and SVC
LeadershipVideo technology
© 2014 Avaya Inc. All rights reserved. 66
Any network
Gateways betweenformats & vendors
Gatekeepers, firewalltraversal, session and resource management
MCUs to bridge endpointsinside and outside the
enterprise and in cloud
Immersive telepresence
Desktop Mac and PC
Tablet and Smartphone
Any device, anywhere
Dedicated room and desktop systems
End-to-End SolutionsFrom the Network Operations Center (NOC) to the coffee shop
© 2014 Avaya Inc. All rights reserved. 77
UC clients include: Avaya IBM Sametime Microsoft Lync
Mobile, PC/Mac, Desktop, Room, & telepresence clients include: Cisco/Tandberg Huawei LifeSize Polycom
Enterprise Integration Management tools: Avaya works
with other vendors’ devices Directory Calendar
Deep InteroperabilityConnecting the multi-vendor world of video more deeply than the competition
© 2014 Avaya Inc. All rights reserved. 88
Video, Audio, and Data Conference management Directory access Moderation Click or tap to join
Same collaboration experience across all devices. Not solely the video component:
No Client Access Licenses (CALs) or long registration keys that are error laden
Full-featured productivity on any device: Remote sites can always see and participate in all components of collaboration
Don’t have to switch devices or physically move to another location to join
Less training: Features are equivalent across platforms
Value compared with competition
SimplicityEasy to join. Easy to participate. It just works. On any device.
© 2014 Avaya Inc. All rights reserved. 99
Plus, Avaya Scopia had a full set of features on both desktop and mobile clients, while Polycom RealPresence had only a subset on mobile devices.
Avaya Scopia: First time session entry in less than 60 seconds!
Polycom RealPresence took 420 seconds
Avaya Scopia: Six clicks to first-time session entry—including installation!
SimplicityOthers say it. Avaya had it independently measured.*
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6 12 2418 30 36 42 48 Polycom RealPresence took 50 clicks
*Tolly Enterprises Study, October 2013
© 2014 Avaya Inc. All rights reserved. 1010
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Bring Your Own Device (BYOD)You already own what Avaya Video works on
To accommodate the growing BYOD trend, video solutions need to be freely distributed and available, at a minimum, on devices with Windows, MacOS, iOS, and Android operating systems.
Since the most popular video conferencing systems are still standard room-based ones,
personal systems must be able to communicate with these.
75% OF COMPANIES DEPLOYING VIDEO ARE USING STANDARD VIDEO CONFERENCING ROOMS**
*Nermertes 2013 Pervasive Video Collaboration Benchmark Report DN2924**Network Instruments, 5th Annual State of the Network Global Study, March 2012
OVER 71% OF ENTERPRISES EXPECT TO INTEGRATE DESKTOP AND MOBILE VIDEO WITH ROOMS*
© 2014 Avaya Inc. All rights reserved. 1111
SecurityAvaya delivers enterprise level security in industries where confidentiality is mandated
Secure everything: audio, video, data, UI
Encryption on all devices including mobile
Authenticate users Require PINs (optional) Waiting room “parking”
If business requires, sessions can be accessed across public
networks, even on-the-fly
© 2014 Avaya Inc. All rights reserved. 1212
Invite anyone, anywhere Same method to enter a session regardless of location or device
Service providers around the world already offer Avaya Video in the cloud.
All-in-one solutions for SME,easy on-premise install
Solutions for large enterprises, on-premise or cloud
Solutions for Service Providers
Flexible DeploymentFrom SMBs, to large enterprises, to service providers. On premises or in the cloud.
Distribute resources Reduce bandwidth use and
possible points of failure
Works on any network Wi-Fi - WAN - LAN VPN - 3G - 4GLTE
© 2014 Avaya Inc. All rights reserved. 1313
“Scopia Desktop outperformed the competition in Quality and Value … (with a) blend of innovative functionality and proven technology that are difficult to match.” Frost & Sullivan 2013
Best Practices Award North American Software-based Desktop Video Conferencing
“[Avaya] has placed itself ahead of the pack by offering leading edge capabilities at an attractive price in its innovative Scopia XT5000.” Frost & Sullivan 2012 Global Video Conferencing and Telepresence Endpoints Innovation Award
“[Avaya] wins on the strength of its technology and value. Its technology score was tops among all Market Challengers, while its value score led every other vendor, Challenger and
Leader alike.” Nemertes Research PilotHouse Awards, Video Conferencing Q312
The cost of a complete Scopia enterprise desktop deployment can cost approximately $140 per user. On-the-fly guests can join for free. No Client Access Licenses Wainhouse Research, October 2013
Price and PerformanceThe experts confirm Avaya’s Outstanding Video Value$
© 2014 Avaya Inc. All rights reserved. 1414
During Hurricane Sandy, Avaya provided business continuity by
offering temporary, no-charge access to Scopia Virtual Conference Rooms
in the cloud.
Maximize Uptime 15 minute response time for web ticketing
30 global centers handle over 2M transactions per year
Emergency response resolves 80% critical failures in <2 hours
Channel Partner or Direct
Flexible delivery depending on your needs and budget
24x7 remote support
8x5 onsite support available
Avaya Focus on Support
Ticket Resolution time 39% improvement in last year
Customer Satisfaction up 12.9% in last year
Experienced video team Average of 11 years experience in diverse video environments
SupportCustomers Come First
© 2014 Avaya Inc. All rights reserved. 1515
Creating ValueAvaya video helps your team get stuff done. What does your team need to do?