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THE TRANSITION: Single MPLS to Hybrid WAN Environment Presented By Garth Gray April 2016

TABLE OF CONTENTS

The Transition: Single MPLS to Hybrid WAN Environment

Table of Contents

1.  Company Overview 2.  Making the Decision to Change

3.  Selling the Change

4.  Delivering the Change

5.  Considerations

6.  The Results

Gate Group Company Overview

•  Multi-National Airline Services Company

•  Offers a wide range or catering,

logistics, products and services as integrated solutions on a global scale

•  160 Facilities within 124 locations in

32 countries on six continents running 24x7

•  70/30 Operations to Administrative

Offices

3

“We simply can’t afford to make an airline late.”

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Cost:

•  WAN connectivity provided via expensive Leased Lines

Limited Bandwidth:

•  Internet and business traffic are competing for limited WAN bandwidth

Performance Limitations:

•  WAN not VoIP ready

Latency Issues:

•  Limited number of local VPN access points for offsite users

Security Vulnerabilities:

•  No internal WAN security – only on the periphery

Operational Control :

•  Inability to effectively monitor WAN traffic

4 Decision to Change to Hybrid-WAN Environment

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Selling the Change 5

Capacity Improvements

•  Significant increase in capacity, reduced WAN traffic •  Improved management, and greater control over network spend

Cost Savings •  Reduced IT support costs, and overall WAN costs

Improved Flexibility

•  Capacity scaling •  Leverage public cloud offerings

Improved Resilience

•  Redundant capacity •  Managed security

Ease of Transition •  Transition managed by internal resources

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Considerations with Business Broadband

Providing Consistent Service & Support

Integrators: Finding & Working with Global Partners

Negotiation and Coordination with Global ISPs

QoS: Performance within acceptable service parameters

6

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Delivering the Change 7

Worked With

Service Providers •  Network Designs •  Configurations

Transition:

•  Migration of 108 sites •  9 months

Cleanup

•  Installation of Backups

Pilot

•  16 sites scaled to 32 •  8 months

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Delivering the Change: Approach from Orange to Open Systems 8

Open Systems

Orange

Router(s)

Flight Kitchen/Regional Center

Open Systems Appliance(s)

ISP Router(s)

Typical Site Configuration 1 - Install new Internet Circuit(s) 2 - Install Open Systems Appliance 3 – Test Open Systems Connectivity 4 – Move Ethernet cable from Orange router to Open Systems Appliance 5 – Test Access to all Systems 6 – Remove Orange

Internet

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Delivering the Change: Transition 9

Presentation Title

Highlights

•  Initial parallel run followed by hard cutover

•  Strong coordination across all parties

•  Seamless cutovers with a solid contingency plan

Challenges

•  Local vendors backing out

•  Managing consumption during the transition

•  Competing initiatives

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Results 10

Presentation Title

•  Maximized use of business grade internet capacity – 10X increase

Improved Performance

•  Achieved 25% cost reduction Cost Saving

•  Multiple secure breakouts to the internet. •  Security on periphery and within network.

Increased Security

•  Cloud connectivity – Express Route •  Platform resilience Add More

Capability

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