Date post: | 20-Jan-2017 |
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© 2016 Information Services Group, Inc. All Rights Reserved.
© 2016 Information Services Group, Inc. All Rights Reserved.
Where will new, disruptive service providers come from?
The Unusual Suspects
Bill McNee and Bruce Guptill
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Next-generation disruptors will be business context experts that know how to fill the gaps.
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What are the forces at work?
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1. The minimization and coordination of “robotic” process activity
This removes the robot from the human and uses software to do what humans do in:
Marketing IT Finance HR/HCM
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2. The reality of the “Boundary-free Enterprise™”
Some boundaries are shifting. Others are fading away.
Technological Functional Cultural Organizational
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3. More real-time data from everywhere
IoT Hybridized systems and operations Global business + local compliance …and it’s all heading toward Finance
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4. Tactically strategic IT Quick fixes and small changes User self-empowerment
(SaaS, IaaS) Limited future business
visibility Business models that blend
sourced (general) and in-house (specific) knowledge
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Gaps in business function and value are entry points for disruption.
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Who will fill these gaps?
(A) Unusual suspects with new solutionsThese providers will know the business and have new ways of doing things with minimal obstacles.
They will be: Business context experts Process experts SaaS providers selling to SMBs
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Or …(B) Usual suspects with integrative models. These providers will know how to make
everything work together—in a business context.
These are: System Integrators BPaaS and PaaS providers Traditional business consultancies VARs
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What will be the roles for traditional providers?
Integrating and managing more aspects of business and IT will be increasingly valuable.
The global demand for IT integration and management may dwarf everything we’ve already seen.
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Old business models will no longer work well.
A technology-focused vision is not enough.Transport firms had tools but no drive.
What got us here won’t get us there.Newspapers had a decade to prepare.
Not everything goes away.
Brick-and-mortar retailers show promise with adaptability.
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Tools, insights and guidance
“Effectiveness Gap” modeling Competitive assessments and advisory Emerging technologies and markets Business IT strategies and transformation White space assessment and advisory 600 experts bridging enterprise and service provider present and
future
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Questions?
www.isg-one.com
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