2017StateofTelecommutingintheU.S.EmployeeWorkforce
Presentedby
TelecommutingDemographics
TelecommutinggrewthemostinChattanooga,TN(325%increase),Bremerton-Silverdale,WA(273%),andYoungstown,OH(246%).
TelecommutingismostprevalentinBoulder,CO(8.5%),Corvallis,OR(6.9%),andRaleigh,NC(6.2%).
TelecommutingisleastprevalentinCorpusChristi,TX(1.3%),Bloomington,IN(1.3%),andLafayette,LA(1.0%).
TelecommutingGeography
KeyFindings
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Regulartelecommutinggrew115%inthepastdecade,nearly10timesfasterthantherestoftheworkforce.
Theaverageannualincomeformosttelecommutersis$4,000higherthanthatofnon-telecommuters.
Thepercentofwomenandmenwhotelecommuteisaboutequal.
Halfoftelecommutersare45yearsofageorolder,comparedtojust41%oftheoverallworkforce.
Telecommutersare,onaverage,morehighlyeducatedthanotheremployees.Approximately53%haveatleastabachelor’sdegree,comparedto37%ofnon-telecommuters.
TelecommutingismostcommoninManagementoccupations,butemployeesinComputer,Mathematical,andMilitaryoccupationsworkathomemuchmorefrequentlythantheirpeers.
WhiletheProfessional,Scientific,andTechnicalServicesindustryhasthehighestpercentageoftelecommutersrelativetoitsshareoftheworkforce,theManagementofCompaniesandAgricultureindustriestopthelistbecauseofanadministrativejobcomponent.
InmorethanhalfofthetopU.S.metros,telecommutingexceedspublictransportationasthecommuteoptionofchoice.Ithasgrownfarfasterthananyothercommutemode.
FortypercentmoreU.S.employersofferedflexibleworkplaceoptionsthantheydidin2010.Still,only7%makeitavailabletomostoftheiremployees.
Largercompaniesaremostlikelytooffertelecommutingoptionstomostoftheiremployees.
NewEnglandandMid-Atlanticregionemployersarethemostlikelytooffertelecommutingoptions.
Full-timeemployeesarefourtimesmorelikelytohavework-at-homeoptionsthanpart-timeemployees.
Non-unionemployeesaretwiceaslikelytohaveaccesstotelecommuting,butunionemployeeaccessisgrowingrapidly.
Employerscansaveover$11,000perhalf-timetelecommuterperyear.Acrosstheexistingwork-at-homepopulation,thatpotentiallyaddsupto$44billioninsavings.Ifthetelecommutingworkforceexpandedtoincludethosewhocouldandwantedtoworkfromhome,thepotentialemployersavingscouldapproach$690millionayear.
Existingtelecommutersreducegreenhousegasemissionsbytheequivalentoftakingover600,000carsofftheroadforayear.Ifthework-at-homeworkforceexpandedtoincludethosewhocouldandwantedtotelecommutehalfofthetime,theGHGsavingswouldequatetotaking10millioncarsofftheroad.
Half-timetelecommutersgainback11daysayear—timetheywouldhaveotherwisespentcommuting.
Torequestanyadditionalinformationaboutthisreport,pleasecontact:[email protected]@GlobalWorkplaceAnalytics.com
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ImpactofTelecommuting
AccesstoTelecommuting
TelecommutingDemographics....................................................07
Contents
4
Byincome......................................................................................08
Bygender......................................................................................09
Byage............................................................................................10
Byeducation.................................................................................11
Byoccupation...............................................................................12
Byindustry....................................................................................13
Bytransport..................................................................................14
TelecommutingGeography.......................................................15
Highestconcentration................................................................15
Lowestconcentration.................................................................15
Largemetroareas......................................................................16
Growthbymetro........................................................................17
AccesstoTelecommutingOptions...........................................18
Bytotalworkforce......................................................................18
Bycompanysize.........................................................................19
Bygeography..............................................................................19
Bypart-time/full-timestatus.....................................................20
Byunionstatus...........................................................................20
ImpactofTelecommuting..........................................................21
Onenvironment/community.....................................................23
Onemployees..............................................................................24
ConcludingThoughts....................................................................25
About..............................................................................................27
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ImportantInformationAbouttheDatainThisReportThankstoadvancesintechnology,muchofwhatemployeesusedtodoatanofficenowcanbedonejustaboutanywhere.Andthat’swhatthey’redoing.Wecanallseeithappening—moreandmoreemployeesworkingathome,incoffeeshops,onthetrain,andatco-workingspaces.
But,surprisingly,almostnooneistrackingthisimportantchangeinthewaysemployeesintheU.S.work.Researchrepeatedlyshowsthatofficesaroundtheglobesitemptyhalfofthetime,yetweknowlittleaboutwheretheemployeesthatusedtooccupythemhavegone.Whoarethey?Whatkindofworkdotheydo?Whatkindofcompaniesdotheyworkfor?Thosearethequestionsthis2017StateofTelecommutingintheU.S.EmployeeWorkforcereportsetsouttoanswer.
Everyyear,theU.S.CensusBureau’sAmericaCommunitySurvey(ACS)asksmembersof3.5millionhouseholdsquestionsaboutwheretheywork.TheBureauofLaborStatisticsalsoconductsanannualnationwidesurvey,butbothorganizationsonlyreleaseafewbasicfindingsinamedia-friendlyformat.Therestofthedetailsareburiedindatabasesonlyresearchers,suchasGlobalWorkplaceAnalytics,takethetimetodownloadandunderstand.
Thisreportfocusessolelyonfull-timeemployeeswhoanswered“workedathome”totheACSquestion,“Whatwasyourprimarymeansoftransportationtoworkduringthesurveyweek?”
Thisreportdoesnotincludetheself-employed(suchasfreelancers),employeeswhosplittheirdaybetweenanofficeandhome,thosewhoworkextrahoursathome,orthosewhoworkathomelessthanhalfthetime.
Keepinmindasyoureadthisreportthattheentirework-at-homeemployeepopulationis10to15timeslargerthanthosewhodosohalf-timeormore.Unfortunately,nogovernmentorprivatesectorsourceproducesrobustdataonthoselessfrequenttelecommuters.Nevertheless,businessandcommunityleaderscanlearnmuchaboutwhatispossiblefromthemostfrequenttelecommuters.
Ifyou’reabusinessleader,theinformationinthisreportwillhelpyouhowtoconsider:
ParametersofThisReport
Betterassessingyourrealestateneeds
Increasingworkspaceefficiency,andreducingrealestateoverhead
EvaluatingyourITreadinessandthecommunications,collaboration,andtechnologyneedsofyourworkforce
Effectivelyintegratingemployeemobilityintohiring,training,andmanagementpractices
Developingandmarketingproductsandservicesthatsupportremotework
Betteraddressingthespecialneedsofthedisabled,ofmilitaryfamilies,andofcaregivers
Ifyou’reacommunityorpublicsectorleader,thisinformationwillhelpyouhowtoconsider:
Solvingregionalissuessuchasoutboundworkforcemigrations,talentshortages,andlaborforcemismatches
UnderstandingtheROIofbroadbandinvestments
Reducingtheoffshoringofjobs
Encouragingpopulationstoworkandshopwheretheylive
Establishinglawstoencouragehome-basedworkandabolishthosethatdiscourageit
Understandingtheroletelecommutingcouldplayinreducingtrafficcongestion,conservingenergy,andreducingpollution
Increasinglaborproductivity
GlobalWorkplaceAnalyticshasbeenhelpingcorporateandcommunityleadersunderstandthebusinesscaseforemergingworkplacetrendsforover10years.Itslastpublicreportonthetrendswasreleasedin2011.FlexJobshasbeenhelpingpeoplefindflexibleworksince2007.
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TelecommutingDemographics
Nearly4millionU.S.employeesworkedfromhomeatleasthalfofthetimein2015.Thatrepresentsabout3%ofU.S.workforce—a115%increasesince2005.Duringthesameperiod,thenon-telecommuterpopulationgrewbylessthan12%.
TotalWorkforceandClassofWorker
%g
row
ths
ince
200
5
Telecommutinggrowthsince2005
4% 5% 9% 4% 3% 4% 6% 8% 10% 12%26%
36%55% 61% 66% 73% 80%
91%102%
115%
Non-telecommuters Telecommuters
2006 2007 2008 2009 2010 2011 2012 2013 2014 20150%
50%
100%
150%
Thefederalgovernmentandfor-profitcompanieshavethehighestpercentageoftelecommuters(3.1%oftheirworkforceineachcase).Localgovernmentslagthefurthestbehind(for-profitcompanies,federalgovernment,non-profitcompanies,stategovernment)withonly1.4%participation.
Obviously,technologicaladvancesplayedabigroleinmakingiteasytoworkwhereverandwhenever.It’shardtobelieve,butwaybackin2005,LinkedInwasinitsinfancy,Facebookwasstillgestating,andtheiPhonehadnotyetbeenconceived.Thesedays,thatphoneanddeviceslikeit,high-speedbroadband,andcloud-basedstorageandsoftwareareasessentialtobusinesssuccessastelephonePBXsystemswerebackintheday.
Whiletechnologyenabledtelecommuting,itispeoplethataredrivingthetrendforward.Acrosseveryagegroup,whattheywant—andincreasinglydemand—istheflexibilitytoworkhow,when,andwheretheywant.Andsmartemployersarefinallycomingtounderstand,what’sgoodfortheirpeopleisgoodforthem.
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Regulartelecommutinggrew115%inthepastdecade,nearly10timesfasterthantherestoftheworkforce.
Source:SpecialanalysisofU.S.CensusdataconductedforFlexJobsbyGlobalWorkplaceAnalytics
TelecommutingbyIncomeAmongthosewhoearn$100,000ayearorless(79%oftelecommutersversus67%ofnon-telecommuters),theaveragetelecommutermakesapproximately$4,000ayearmorethannon-telecommuters.
Theaverageannualincomeformosttelecommutersis$4,000higherthanthatofnon-telecommuters.
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$30,000
$35,000
$45,000
$40,000
AverageIncome(fo
rthoseearning
lessth
an$100,000ayear)
AverageIncome:Telecommutersvs.Non-telecommuters
$41,705
$37,657
Telecommuter Non-telecommuter
Source:SpecialanalysisofU.S.CensusdataconductedforFlexJobsbyGlobalWorkplaceAnalytics
Thepercentofwomenandmenwhotelecommuteisaboutequal.Thisdebunksacommonmyththattelecommutingisa“mommy”thing.
52%
TelecommutingbyGender
Work-at-homeparticipationisroughlyequalbetweenthegenders.Fifty-twopercentarefemale(comparedto48%ofthetotalworkforce).Thissplithaschangedlittleoverthepastdecade.
9
48%
Source:SpecialanalysisofU.S.CensusdataconductedforFlexJobsbyGlobalWorkplaceAnalytics
Prevalenceoftelecommutingbygender
%ofw
orkforceineachagegrou
p
Differencesinpopulationbyagebetweentelecommutersandnon-telecommuters
Telecommuter Non-telecommuter
16to24 25to34 35to44 45to54 55to64 65+0%
3%
6%
9%
12%
15%
18%
21%
24%
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TelecommutingbyAgeAtypicaltelecommuterisolderthantheaverageemployee.Halfare45yearsofageorolder,comparedtojust41%oftheoverallworkforce.
Thegreatestdisproportionalparticipationintelecommutingoccursinthefollowingagegroups:
Halfoftelecommutersare45yearsofageorolder,comparedtojust41%oftheoverallworkforce.
10%
14%
17%
23% 23%21%
24%
21%
19%
16%
8%
4%
Differencesinpopulationbyagebetweentelecommutersandnon-telecommutersSource:SpecialanalysisofU.S.CensusdataconductedforFlexJobsbyGlobalWorkplaceAnalytics
%ofw
orkforceineached
ucationlevel Differencesineducationbetweentelecommutersandnon-telecommuters
20%
27%
35%
19%
32% 31%
23%
14%
Telecommuters Non-telecommuters
HighS
choolD
iploma
(orles
s)
SomeC
ollege
orAsso
ciate’s
Degree
Bachel
or’sDe
gree
Gradua
te’sDe
gree
0%
10%
20%
30%
40%
Telecommutersare,onaverage,morehighlyeducatedthanotheremployees.Approximately53%haveatleastabachelor’sdegree,comparedto37%ofnon-telecommuters.
TelecommutingbyEducationTelecommutersare,onaverage,morehighlyeducatedthanotheremployees.Approximately53%haveatleastabachelor’sdegree,comparedto37%ofnon-telecommuters.
Butnotallwork-at-homejobsrequireacollegedegree.Twentypercentoftelecommutershaveahighschooldiploma(orless)and27%haveanassociate’sdegree.
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Source:SpecialanalysisofU.S.CensusdataconductedforFlexJobsbyGlobalWorkplaceAnalytics
TelecommutingbyOccupationManagement,office/administrativeoccupations,andsalestogetheraccountfor43%oftelecommuterjobscomparedtojust34%ofnon-telecommuterjobs.
Telecommutingismostcommoninmanagementoccupations,butemployeesincomputer,mathematical,andmilitaryoccupationsaremuchmorelikelytoworkathome.
Thoughparticipationlevelsvarybyoccupation,telecommutersarefoundineveryindustry.
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WhiletheProfessional,Scientific,andTechnicalServicesindustryhasthehighestvolumeoftelecommuters,relativetoitsshareoftheworkforce,theManagementofCompaniesandAgricultureindustriestopthelistbecauseofadministrativejobcomponents.
TelecommutingbyIndustryTheProfessionalServicesindustryaccountsforthelargestshareoftelecommuters(17%oftotal).TheHealthcareandFinanceindustriesaccountfor12%and10%respectively.Butrelativetotheirshareofthetotalworkforce,telecommutingismostcommoninManagement,Agriculture,RealEstate,Information,andMiningindustries.Youmightexpectsomejobsinthoseindustriestobework-at-homecompatibleduetotheirhighadministrativecomponent,butAgricultureandMiningindustrycompatibilitymaycomeasasurprise.Theinformationageischangingthenatureofjobsineveryindustry.
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Modeofcommute
%changeinworkforcecom
mutermode Changeincommutermodefrom2005to2015
12%25% 28% 34%
115%
Carpool Car-Alone Public Biking/Taxi Walking Telecommuting
0%
80%
160%
Atthenationallevel,telecommutinggrewfarfasterthananyothermeansoftransportationtoworkoverthepastdecade.
TelecommutingbyModeofTransport
InmorethanhalfofthetopU.S.metros,telecommutingexceedspublictransportationasthecommuteoptionofchoice.Ithasgrownfarfasterthananyothercommutemode.
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Inoverhalf(57%)ofthelargestmetrosareas,thepercentageofworkerswhotelecommuteexceedsthepercentagewhousepublictransitservices.
Acrossthetopmetros(thosewithaworkforceof1millionormore)thenumbersshowthat76%ofemployeesdrivetoworkwithoutsharingtheride,8.8%carpool,7.1%usepublictransit,3.1%telecommute(versus2.9%nationally),2.8%walk,and1.9%bikeortakeataxi.
-5%
Source:SpecialanalysisofU.S.CensusdataconductedforFlexJobsbyGlobalWorkplaceAnalytics
Boulder,CO,hasthehighestconcentrationoftelecommuterswith8.5%oftheirworkforceworkingathomeatleasthalfofthetime.That’salmost3.5timesmorethanthenationalaverageof2.9%.
TheU.S.metroareaswiththehighestconcentrationsoftelecommuterstendtobesmallandmid-sizedcities—7ofthetop10haveanemployeeworkforceof300,000orless.
TelecommutingGeography
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HighestConcentration
Lafayette,LA,areashavethelowestconcentrationoftelecommutersandthebottom5areasfortelecommutinghavelessthanhalfthenationalaveragepercentoftelecommuters.
LowestConcentration
LargeMetroAreasAcrossthelargemetroareas,Austin-RoundRock,TX,metroareahasthehighestconcentrationoftelecommuters,nearlytwice(5.4%)thenationalaverage(asapercentofemployees).Detroit,MI,fallsatthebottomofthisrankingwithonly2.3%workingfromhome.
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Whataboutthebiggestcities?NewYork,LosAngeles,Chicago,andDallasareonparwiththenationalaveragetelecommutingrateof2.9%.
TelecommutingGrowthbyMetroThemetroareawiththehighestgrowthoftelecommuterswasChattanooga,TN,witha325%increaseinthenumberoftelecommutersoverthepastdecade.
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%growthinte
lecommuters
TopGrowthAmongAllMetroAreas:2005–2015
325%
273%
246%235% 227%
0%
50%
100%
150%
200%
250%
300%
350%
Brem
erton-
Silverdale,WA
Youngstown
-
Warren-
Boardm
an,
OH-PA Ne
wHaven-
Milford,CT
LasVegas-
Henderson-
Paradise,NV
Chattanooga,
TN-GA
Source:SpecialanalysisofU.S.CensusdataconductedforFlexJobsbyGlobalWorkplaceAnalytics
AccesstoTelecommutingOptions
Manysurveyssuggestasmanyas70%ofemployersofferflexibleworkplaceoptions,suggestingflexibilityisverycommon.Whilethemajorityofemployersmayoffersomeemployeestheoptiontoworkathome,farfewermakeitavailabletoallormost.
TheBureauofLaborStatistics(BLS)trackstheprevalenceofflexibleworkplacebenefitswithamorerigidstandardthanpublicsurveys.Itonlycountsemployerswhooffertelecommutingtoallormostoftheirpeople.AccordingtoBLSdata,only7%ofU.S.employersofferedtelecommutingbenefitsin2015.Still,thisrepresentsa40%increasefromthe5%thatdidsojustfiveyearsbefore.
40%moreU.S.employersofferedflexibleworkplaceoptionsin2015thanin2010,butstillonly7%makeitavailabletomostoftheirpeople.
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AccesstoTelecommutingbyTotalWorkforce
Growthinaccesstotelecommutingbenefits
5%
7%
2010 2015
2%
4%
6%
8%
%ofw
orkforce
with
acces
sto
teleco
mmutingbe
nefits
Source:SpecialanalysisofU.S.CensusdataconductedforFlexJobsbyGlobalWorkplaceAnalytics
5%
AccesstoTelecommutingbyCompanySize
Telecommutingoptionsaremorethantwiceascommoninlargecompanies(thosewithover500employees)thansmallones(thosewithunder100);offeredby12%and5%respectively.
Thegreatestgrowthoftheofferingisseenamongmid-sizecompanies(between100and500employees),up75%since2010.
Largercompaniesaremostlikelytooffertelecommutingoptionstomostoftheirpeople.
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NewEnglandandMid-Atlanticregionemployersarethemostlikelytoofferaccesstoflexibleworkplaceoptions.
AccesstoTelecommutingbyGeography
Therearesignificantgeographicdifferencesinemployersthatofferwork-at-homeoptionstoallormostemployees.GrowthhasbeenstrongestintheNewEnglandandMid-Atlanticregions(respectivelyup71%and50%since2010).
EmployersintheNewEnglandandMid-Atlanticregionsoffertelecommutingoptionsfarmore(12%and9%ofemployersrespectively),thanthoseintheEastSouthCentralregion.
Under100People
Over500People
12%
NewEngland71%
Mid-Atlantic50%
SouthAtlantic20%
EastSouthCentral<1%WestSouthCentral20%
EastNorthCentral20%
WestNorthCentral20%
Mountain20%
Pacific25%
Telecommutinggrowthbyregionsince2010
7%
100-500People
AccesstoTelecommutingbyPart-Time/Full-TimeStatus
Employersaremorelikelytoofferwork-at-homeoptionstofull-timeworkers(8%ofemployers)thanpart-timeemployees(2%).
Thatdoesn’tlooklikeitwillchangeanytimesoon.Whileaccessamongfull-timeemployeesincreased33%since2010,therewasnochangeforpart-timers.
Full-timeemployeesarefourtimesmorelikelytohavework-at-homeoptionsthanpart-timeemployees.
AccesstoTelecommutingbyUnionStatus
Sevenpercentofnon-unionemployeeshaveaccesstoflexibleworkbenefits(up40%since2010),comparedtoonly3%ofunionemployees,thoughgrowthforthelattergroupdoubledsince2010.
Non-unionemployeesaremorethantwiceaslikelythanunionemployeestohaveaccesstotelecommuting,butunionaccessisgrowingrapidly.
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Savingsfactor(basedonhalf-timetelecommuting)
Assumeddecreasewithhalf-timetelecommuting
Savingsestimatefor3.9millionexistinghalf-timetelecommuters
Savingsestimatefor62millionpotentialtelecommuters
Productivity
Realestate
Absenteeism
Voluntaryturnover
Continuityofoperations
$436billion
$121billion
$81billion
$24billion
$27billion
$27.5billion
$7.6billion
$5.1billion
$1.5billion
$1.7billion
GlobalWorkplaceAnalyticshasdevelopedresearch-basedmodelstoestimatetheimpactofvariousworkplacestrategies.ItsTeleworkSavingsCalculator™hasbeenvettedbytheU.S.GeneralAccountabilityOfficeandusedbyhundredsofgovernmentandprivatesectoremployerstomakethepeople,planet,andprofitbusinesscasefortelecommuting.
BasedonsavingsassumptionsdrawnfromGlobalWorkplaceAnalytics’extensiveacademicandempiricalresearch,itsmodelestimatesthe3.9millionemployeeswhotelecommuted(half-timeormore)in2015collectivelysavedemployers$44billionayear(anaverageof$11,000perhalf-timetelecommuter).
Morecritically,ifthosewhoheldwork-at-homecompatiblejobs(56%ofemployees)andwantedtoworkfromhomeatleastsomeofthetime(85%ofemployees)didsojusthalf-time,thoseemployersavingscouldtotal$688billionayear.
Employerscansaveover$11,000perhalf-timetelecommuterperyear.Acrosstheexistingwork-at-homepopulation,thatpotentiallyaddsupto$44billioninsavings.Ifthetelecommutingworkforceexpandedtoincludethosewhocouldandwantedtoworkfromhome,thepotentialemployersavingscouldapproach$690millionayear.
ImpactofTelecommuting
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Totalemployersavings
$43.6billion $689billion
15%
25%
31%
10%
1day/year
22
Notallthebenefitsoftelecommutingprogramscanbereducedtonumbers.Well-executedprogramscanalsohelpemployers:
Expandtheirlaborpoolandreducetalent/laborgaps
Optimizespaceutilization
Enhanceorganizationalagility
Reducetraveltimetoandfrommeetings
Increaseemployeeengagement
Reducethecostoftechnology
Loweremployeestress
Reducework/lifeconflict
Slowthebraindrain
Enhancecreativityandinnovation
Focusonemployeeresultsvs.presence
Reducepaperusageandtheassociatedstoragespace
Expandwithoutincreasingtheirgeographicfootprint
Loweroreliminateparkingandtransitsubsidies
Avoidenvironmentalpenaltiesandcompliancecosts
Becomea“bestplacetowork”
Solveparkingavailabilityproblems
Enhancethecorporateimage
Environmental/Communityimpact(half-timetelecommuting)
Annualsavingsestimatefor3.9millionexistingtelecommuters
Annualsavingsestimatefor62millionpotentialtelecommuters
Vehiclemiles(not)traveled
Vehicletripsavoided
Tonsofgreenhousegases(GHG)avoided(EPAmethod)
GHGequivalentofcarsofftheroad
Reducedtrafficaccidentcosts
Oilsavings($50/barrel)
Telecommutingcanalsohelp:
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ImpactontheEnvironment/CommunityTheenvironmentalandcommunityimpactfromthecurrenttelecommutingpopulationof3.9milliontelecommuterswhoworkfromhomeatleasthalf-timesaves$1.5billionayear.Thegreenhousegasreductionsavingsisequivalenttotakingover600,000carsofftheroadforayear.
Savingswouldtotal$24billionayearfromtheenvironmentalandcommunityimpactifthepracticeexpandedtoincludehalf-timetelecommutingamongthosewithcompatiblejobs(56%ofemployees)andadesiretoworkfromhome(85%ofemployees).Thegreenhousegasreductionwouldequatetotakingover10millioncarsofftheroadforayear.
Reducetrafficcongestionandroadwearandtear
Lowerunemploymentandunder-employment,particularlyamongthedisabled,militaryfamilies,seniorcaregivers,andotherswithspecialflexibilityneeds
Increaseproductivitybyreducingtrafficdelays
Slowtheoutboundmigrationofcitizensingeographicallyisolatedareas,vacationcommunities,andplacesthathavesufferedacollapseofcoreindustries(e.g.coalmining,steelproduction,autoproduction,etc.)
Reducecrimebyincreasingdaytimepresenceofhomeowners
Increasethereturnoninvestmentofpubliclyfundedbroadbandprojects
Reducethenation’sdependenceonforeignoil
Existingtelecommutersreducegreenhousesbytheequivalentoftakingover600,000carsofftheroadforayear.Ifthework-at-homeworkforceexpandedtoincludethosewhocouldandwantedtotelecommutehalfofthetime,theGHGsavingswouldequatetotaking10millioncarsofftheroadperyear.
Totalenvironmental/communityfinancialsavings
$1.5billion $24billion
124billion
8billion
54million
10million
$8billion
$16billion
7.8billion
530million
3million
617thousand
$498million
$980million
ImpactonEmployees
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SaveMoney:Full-timetelecommuterssaveover$4,000eachyear.Half-timetelecommutingemployeessaveanaverageof$2,677annuallyincommutingcosts(gas,tolls,publictransitpasses,parking,carmaintenance,etc.),food(buyingoutlunches,coffee),taxbreaks,andprofessionalattireupkeep(purchasing,drycleaning,andlaundering).
Thebenefitsoftelecommutingarenumerousandcanhelpemployees:
ReduceWork-LifeConflict:
ImproveWorkPerformanceandCareerGrowth:
lowerstress
spendmoretimewithchildren,family,andfriends
improverelationshipswithlovedones
increasequalityoflife
improveloveandsexlife
moretimeforhobbies,sideprojects
phaseintoretirement
IncreaseCommunityInvolvement:
makemoretimeforphysicalactivity
eathealthier
recoverfromillnessorsurgeryathome
careforahealthissueordisability
createacomfortable,ergonomicworkspace
lessexposuretocommonillnesses:colds,flus,etc.
ImproveHealthandWellness:
BalanceAllResponsibilities:
ReduceCarbonFootprint:
SaveTime:Bynotspendingtimecommutingeveryday,theaverageemployeealsogainsbacktheequivalentofovertwoworkweeks(11days)peryear.
increaseproductivityandengagement
fewerdistractions,lessofficepoliticking
feelmoreloyaltoemployer
findworkinruraloreconomicallydisadvantagedareas
transitiontoanewcareer
volunteermoreinchildren’sschools/localorganizations
increasecommunityandneighborhoodawareness
maintainingworkasamilitaryspouse
careforagingparents,children,dependents
reducelivingexpensesbynotneedingtolivebywork
jugglemultipleprofessions
reduceC02emissionsbynotcommuting
controluseofheat,AC,lighting
opttouselesspaper,disposableitems
travellessthankstovirtualmeetings
Telecommutinghasexpandedsteadilyoverthepastdecade,evenincreasinginusageduringtheGreatRecessionwhenoverallemploymentdropped,andit’sincreasinglyseenasavaluablebusinessstrategythatbenefitsemployees,organizations,andtheenvironment.However,thereareanumberofthingsorganizationscandotomaximizethefullbenefitsoftelecommutingasabusinessstrategy.
Thebenefitsoftelecommutingforpeople,theplanet,andprofitshavebeenproven.Toencouragethepositiveexpansionoftelecommuting,werecommendthefollowingactionstepsforgovernmentagencies,businesses,andprofessionals.
ActionStepsforGovernmentAgencies
Local,state,andfederalgovernmentsshouldencouragetelecommutingbyeliminatingthedisincentivesthatcurrentlyexistinareasliketaxlaw,laborlaw,andinsurance.
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ConcludingThoughts
The“telecommutingtaxpenalty”thatcurrentlyexists,wheretelecommuterslivinginastatewitha“convenienceoftheemployer”rulecanbetaxedtwiceontheirincome,isanunnecessaryandunjustpenaltyontelecommuting.Taxlawsneedtobeupdatedtoreflectthecurrentstateoftelecommutinganditswidespreaduse.
Governmentagenciesshouldinvestinprogramstohelpcommunitiesincreaseawarenessandincentivizeemployerparticipationandexploretelecommuting-friendlyincentivestoaddeconomiccompetitiveness,resilience,andopportunityfortheirconstituents.
Atthefederallevel,the2010TeleworkEnhancementActisalawthatencourageslargefederalgovernmentagenciestoallowemployeestotelecommutetothefurthestextentpossible,andithasbeensuccessfulinencouragetelecommuting,reducingcosts,andmaintainingthecontinuityofgovernmentfunctionsduringextremeweather,badtraffic,andotherdisruptiveevents.
TheMaineCenterforBusinessandEconomicResearchhaspartneredwiththeUniversityofSouthernMainetostudyMaine’sgrowingtelecommutingworkforceasawaytoencourageeconomicgrowthandemploymentinthestate.
TeleworksUSA,basedineasternKentucky,waslaunchedasapartoftheAmericanRecoveryandReinvestmentAct(ARRA)tohelpconnectjobseekersinruralareasandsmalltownswithremotejobopportunities.Itaimstobringhigh-demand,high-growthtelecommutingjobstoworkersineasternKentucky.
Montana’s“ComeHomeandBringYourJobWithYou”campaignencouragesMontananswho’veleftthestatetofindjobstoreturntoMontanaandtelecommuteinstead.ThiseffortincludesapartnershipwiththeMontanaChamberofCommerce.
ActionStepsforBusinesses
Businessesshouldconsiderhowtelecommutingcanhelptogrowanddeveloptheirworkforcesandsupporttheirbusinessgoals.
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Areassuchasskillsgaps,pressinghiringneeds,jobssuitedforremotework,currentremoteworkers,potentialcross-borderhiringoptions,businessexpansionopportunities,andlaborregulationsandlawsareallexcellentstartingpoints.
Mostimportantly,companiesalreadyengagedintelecommutingneedtostarttrackingtheirprogramstotrulyunderstandandrefinetheirbenefits.
Only3%ofcompanieswithflexibleandremoteworkprogramsconductanysortofformalizedanalysis.
Trackingandanalysisofremoteworkprogramscanhelpimprovetheiroutcomes,furtherreducecostsandimproveproductivity,andensuretelecommutingprogramsareaneffectivepartofthebusinessstrategy.
ActionStepsforProfessionals
Ifyou’renotalreadytelecommutinginyourcurrentjob:
Askyourmanagerorhumanresourcesdepartmentaboutyouroptions.Sixty-sevenpercentoftelecommutingandflexibleworkprogramsareofferedatamanager’sdiscretion,sotheremaynotbeoneequallyimplementedtelecommutingpolicyatyourplaceofemployment.
Proposeatelecommutingarrangement.Startsmall,perhapsonedayperweek,andofferatrialperiodtogiveyourmanagertimetogetusedtotheideaiftheyseemhesitant.
Seekoutanewemploymentopportunitywithoneofthethousandsofcompaniesthatoffertelecommutingoptions.
Ifyouareabletotelecommuteinyourcurrentrole:
Encouragewidespreadadoptionoftelecommutingwithinyourorganization.
Suggestcreatinganemployeeresourcegroup(ERG)withinyourorganizationfortelecommuterstohelpsupportandgrowtheprogram.
Discusstelecommutingwithfriends,family,andyourprofessionalnetworktodispelmythsabouttelecommutingsuchas:telecommutersaren’tproductive;onlycertainindustriesarecompatiblewithtelecommuting;ortelecommutersdonotputinthesamehoursastheirin-officecounterparts.
Considerfindingremotevolunteerpositions,whichareincreasinglyavailable,togivebackandencouragetelecommutingatthesametime.
It’sclearthattelecommutingisincreasinginusageandpopularity.Itisfinallytimetofocusonthenextleveloftelecommuting:supportingtheadoptionoflawsthathelp,ratherthanburden,telecommuters;formalizingcorporatetelecommutingprogramsthattiethepracticetobusinessstrategyandthebottomline;andtrackingtheeffectivenessoftelecommutinglong-term.
We’vereachedthepointwherethefocusisnolongeronwhethertelecommutingisjustamomentarytrend,butisinsteadonitswidespreadacceptanceandlong-termsustainability.
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About
AboutFlexJobsFlexJobsistheleadingonlineserviceforprofessionalsseekingtelecommuting,flexibleschedule,part-time,andfreelancejobs.Withflexiblejoblistingsinover50careercategories,andopportunitiesrangingfromentry-leveltoexecutiveandfreelancetofull-time,FlexJobsoffersjobseekersasafe,easy,andefficientwaytofindprofessionalandlegitimateflexiblejoblistings.
Havinghelpedover2millionpeopleintheirjobsearches,FlexJobshasappearedonCNNandMarketplaceMoneyandinTIME,Forbes,Fortune,andhundredsofothertrustedmediaoutlets.FlexJobs'Founder&CEOSaraSuttonFellhasalsolaunchedtwoadditionalpartnersites,Remote.coand1MillionforWorkFlexibility,tohelpprovideeducationandawarenessabouttheviabilityandbenefitsofremoteworkingandworkflexibility.SuttonFellisalsothecreatorof TheTRaD*Works FOR (*Telecommuting,Remote,&Distributed),dedicatedtohelpingcompaniesleveragethebenefitsoftelecommuting,remote,anddistributedteams.
AboutGlobalWorkplaceAnalyticsGlobalWorkplaceAnalyticsandthetoolsithascreatedhavehelpedhundredsofpublicandprivatesectoremployersandcommunitiesmakethetriple-bottom-linebusinesscaseforremoteworkandtheresultingincreaseinagility,engagement,productivity,andemployeewell-being.
Itistheleadingexpertonteleworkandemergingworkplacetrends.Itsresearchisinformedbyapropriatarydatabaseofover4,000workplace-relatedresearchpapers,casestudies,andotherdocuments. ItsTeleworkSavingsCalculator™,oneofmanyreturn-on-investmentmodelsithasdeveloped,wastheonlytoolrecommendedforquantifyingtheimpactofteleworkingovernmentinaU.S.GeneralAccountabilityOfficereport.OneofitsbusinesscasereportswascitedintheGovernorofWashington’sexecutiveordercallingformoreteleworkamongpublicsectoremployees.
Theprincipalsofthefirm,KateListerandTomHarnish,aresought-afterconsultants,speakers,researchers,andwriters.Theyhavewrittenorcontributedtofourbooksandhundredsofarticles.Theyarefrequentlyquotedinthemedia,includingtheHarvardBusinessReview,WallStreetJournal,NewYorkTimes,WashingtonPost,andmanyothers.
DISCLAIMER
ThisdataandstatisticsinthisreportwasproducedindependentlybyGlobalWorkplaceAnalyticsattherequestofFlexJobs.Theinformation,statements,andcommentarycontainedinthisreportwaspreparedfrompubliclyavailablematerial,ontheassumptionthatsuchinformationwasaccurateandcomplete,andfromproprietarycalculationsandanalyses.GlobalWorkplaceAnalyticsandFlexJobsdonotexpressanopinionastotheaccuracyorcompletenessoftheinformationprovided,theassumptionsmade,oranyconclusions.Noneofthestatementscontainedinthisreportareintendedasabusinessrecommendation,obligation,standard,orprocedure.