The Use of Training Management Systems in Ab Initio Pilot Training for
Optimal Performance
David Freiwald, PhD Vice President Aviation Standards and Quality
AeroGuard Flight Training Center Phoenix, Arizona
1
About us
• Since 1999, AeroGuard has graduated over 5,000 pilots with an
average of 400 cadets enrolled in any given year, many of whom are
currently employed by the largest airlines in the world across one
million flight hours
• AeroGuard offers comprehensive training programs for both national
and international airlines
• A fleet of 60 aircraft, three locations, and over 200 staff
2
What is it?
• A software application for the administration, documentation,
tracking, and reporting of instructor-led-training programs
• TMSs are focused on back-office processes and are considered a tool
for corporate training administrators
• They can be complemented by other learning technologies such as
a learning management system
3
TMS versus LMS
• A Learning Management System is a software that helps manage
eLearning, by enabling content management, course delivery, and
progress tracking
• A Training Management System is a software that helps training
organizations streamline and optimize the back-office training
processes for Instructor-Led-Training
4
More than just content delivery
• A TMS is not the tool you want if you need something to manage
content
• It’s the tool you want to ensure that all the processes that happen before and after the class are as streamlined as possible
5
Traditional LMS
• Blackboard
• Canvas
• Moodle
• Google Classroom
• Focused on content delivery and
tracking
6
First-generation TMS
• Talon ETA
• FlightCircle
• Flightlogger
• Focused on resource
management and record keeping
7
Custom solution for integration
• AeroGuard uses a custom
solution provided by AeroApps
Technology
• Cross-platform rich media
content delivery, analytics, and
full operational integration
8
But what can I do with it?
9
Preflight planning
10
Mass and balance / Performance
11
Flight risk assessment
12
Traditional content delivery
13
Procedure training and checking
14
Insights gained:
• By individual
• By class
• By period
• By any parameter in the
database
15
Analytics
Analytics
Students:
• Correlation between ICAO English level and pass rate
• Time to milestones and incident data
• Demographics and time to milestones
16
Staff:
• Student pass rate and hours instructed
• Timeline fit to student pass rate
• Internal to external pass rates
Determine leading indicators of student and staff success
Our results
• Modern web-based analytic methods drive continuous improvement
cycle for content, delivery, and training
• Significant reduction in development and delivery cycles
• Procedural compliance greatly enhanced over previous tools
17
Our customers’ results
• Aggregate first attempt pass rate increased by 11% in 14 months
• Student timeline decreased by nearly 24%
• Overage billing decreased by 64% YTD
• Learner satisfaction measures correlate directly with decreased
timeline and first attempt pass rate
18
Next steps
• Conduct a training needs assessment
• What gaps exist?
• Are they cost-effective to fill?
• Identify multiple vendors through RFP process
• References are essential – who, what, and when?
• Review implementation timeline – and expand it
• Prepare your organization through the change management process
19
Conclusion
• Training Management Systems are about more than delivering
content
• Valuable tools for managing the entire life-cycle of student learning
• Robust integration strategies allow realization of cutting-edge, airline-
like efficiencies of scale which benefit both the learner and the
business
20
Thank you!
21