Date post: | 18-Jan-2015 |
Category: |
Business |
Upload: | black-box-social-media |
View: | 220 times |
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The Value Of Facebook Real Time Insights
Much of the reason that marketers have an an interest
in social media is the immediacy of the feedback that they get from consumers through this
channel.
Many forms of marketing involve a large investment of both time and money before the company
will get solid feedback about whether what they are doing is
working and having an impact on how people feel about the brand.
In contrast, interactions over social media can bring immediate
responses from real consumers that can guide further decisions before a campaign has gone too
far off track.
While Facebook has long provided page owners with the opportunity
to view valuable demographic information about who was visiting and connecting with their pages, for
a long time they undermined the value of the data that they were providing by not updating it as
quickly as they should have.
Even people who were trying to watch what was happening with
their pages very closely might not get a meaningful update for days at
a time, which was a tremendous source of frustration.
The company has finally taken action to correct this by
implementing Facebook real time insights.
What is the New Facebook Real Time Insights?
Where social media marketers might have previously had to wait as much as four days to get access to information about how a post
was performing in terms of engagement and addition, that same information may now be available in as little as 5 to 10
minutes.
After making a post, it is now possible for a marketer to get
almost immediate feedback on how much attention the post is
attracting and how much people appear to be engaging with it.
Based on this, they can take actions like deciding which posts to pin to
their timeline as highlights while the content is still fresh and meaningful
to their fans. On the other hand, something that does not appear to be getting the desired response can
be changed.
The key to the value of Facebook real time insights is that it offers marketers the chance to access
analytics at a time when the data is fresh enough to allow them to make decisions that are going to have an
immediate impact on their relationship with the consumers
that they are attempting to engage with.
They have never before had the opportunity to tweak their posts
within minutes of putting them up based on whether people appeared
to be taking an interest in clicking on them or sharing them with their
friends and family members.
For social media marketers who are willing to invest in fully taking advantage of the platform for
creating connections with users, Facebook real time insights can be
called a game changing addition without any exaggeration.
Whether they want to know how many people have seen a post, how
many people have shared it, who was sufficiently drawn in to click on
it, or even who responded negatively (with actions like unliking a page or reporting a post as spam), marketers have never had access to
this much feedback about the results of their efforts and been
able to get at it so quickly.