The Virtual Youth Employment Resource Centre: Employment Services 24 / 7 / 365...

The Virtual Youth Employment Resource Centre: The Virtual Youth Employment Resource Centre: Employment Services 24 / 7 / 365Employment Services 24 / 7 / 365The Virtual Youth Employment Resource Centre: The Virtual Youth Employment Resource Centre: Employment Services 24 / 7 / 365Employment Services 24 / 7 / 365

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Manager Employment Services

John Coward

[email protected]

Content Developer

Miranda Vande Kuyt

[email protected]


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Identified Need:Develop a Virtual Youth Employment Resource

Centre providing complimentary services 24 / 7 / 365

to a network of Youth Employment Resource CentresCommunicate with youth utilizing technology they

use regularly (Facebook, Linked In, Twitter, RSS

feeds)

Theory: Internet provides service providers the opportunity to

interact with clients virtually which permits broader

accessibility (geographic, 24 / 7 / 365, & methodology

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Identified Service Gap:An online Virtual Youth Employment Resource Centre with a full range of employment supports

and resources, from pre-employment to career planning & continuous learningMultiple points of access offered (F2F, phone, email, IM, etc.)Open site (not password protected) utilizing web 2.0 platforms

Response: Develop an online Virtual Youth Employment Resource Centre to address accessibility

(anywhere / anytime / anyone), with a full range of services (a Virtual One-Stop-Shop)

Provide Career Development Practitioners with PowerPoint curriculum, on a Web 2.0 platform,

enhancing communication, information sharing, and collaboration between facilitators


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ives Re-develop: www.passporttowork.ca into the Virtual Youth Employment

Resource Centre (www.virtualyerc.ca)

From a user friendly online information & training resource specifically designed for

multi-barriered individuals into a “Virtual Youth Employment Resource Centre”

Replace Hardcopy “Passport to Work” Guides with Flash Drives

Links user to www.virtualyerc.ca from any location

A place to store targeted resumes, cover letters electronically


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ives Replace Facilitator Guide with:

Lifeskills, Job Search, Career, and Essential Skills Facilitator Resource Centres that

include PowerPoint workshop presentations

Introduce a Web 2.0 platform utilizing communities of practices that allow facilitators

to share resource, experiences and identify best practices

Increased User Accessibility:

Promote the Virtual Youth Employment Resource Centre as a complement to a

network of Youth One-Stop-Shop Employment Resource Centres across BC


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FOR YOUTH

A One-Stop-Shop Virtual YERC, where job seekers can access the full range of life, employability, and career planning resources 24 / 7 / 365

Connects youth (F2F) to Youth Employment Resource Centres and other community-based support services across the province

Online connection to counsellors through “Ask a Counsellor”, 1-800 #, instant messaging (twitter, google chat)


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FOR CAREER DEVELOPMENT PRACTIONERS

24 / 7 / 365 access to continuously updated employment services information, tools, & resources

Facilitator Resource Centres built into each section of the website (Passport to Independence, Passport to Work, Career Passport, Passport to Literacy & Essential Skills) providing off the shelf PowerPoint Workshops and other workshop resources

Continuous Feedback Opportunities utilizing Web 2.0 discussions (Linked In, Facebook, Twitter)


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Passport to Work websitewww.passporttowork.ca

Flash Drives to support online learning as well as the organization of personalized resources

Specialized Facilitator Resource Centres for Lifeskills, Job Search, Career and Essential Skills Facilitators


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Mobile Computer Labs Two sets of 10 laptop computers networked with LCD projectors

Online surveys to collect user and facilitator feedback for continuous improvement of the site


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The Passport to Work website is currently being redeveloped as a Virtual Youth Employment Resource Centre using the Web 2.0 platform Google Sites

Purchased www.virtualyerc.ca Flash Drives which are currently being tested with youth job seekers

Focus group testing PowerPoint workshops tailored to each of the Passports

Newly created Passport to Literacy & Essential Skills

Passport to Youth Safety to be developed in collaboration with Worksafe BC

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A job board with continuous RSS feeds from the most effective job posting sites

An employer database on Google Sites platform available for job developers

A Career and Employment Resources Guide organized by occupational sectors

Incorporate a variety of social media platforms (Twitter, Linked In, etc.)

Add Share button that allows users to easily forward Virtual YERC information through over 225 social media platforms

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Alignment with the new “Made in BC” One-Stop-Shop Employment Service Delivery Model with multiple points of entry (no wrong door)

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•Network of BC YERCS in 50 communities across BC

Accessibility:

Storefront sites open M-F 8:30 – 7:30pm, S 12:30-4:30pm

•Ask a Counsellor•Instant Messaging (IM)•Social Media – Facebook & Twitter•Webinars (Skype)

Accessibility:

24 / 7 / 365

Questions responded to within 2 business days

Set times for Webinars

•Network of BC YERCS

•Job Developer

Accessibility:

Same hours as F2F

Can meet youth in the community

•Community Resource Links (Red Book, etc.)

•Employer Database online

Accessibility:

24 / 7 / 365

Virtual Youth Employment Resource Centre

•1-800 number•Texting•Conference Calls

Accessibility:

6 days / weekM-F 8:30 – 7:30pm, S 12:30-4:30pmVoicemail 24 / 7 365, responded to within 24-48 hrs


www.passporttowork.ca

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Educational PartnersEducational Partners

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Development PartnersDevelopment Partners


Funding for this project was provided by:

Date post:	14-Jan-2016
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The Virtual Youth Employment Resource Centre: Employment Services 24 / 7 / 365...

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