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THEME MEAL 2
Part I
Marketing Plan
Promotional material for the theme meal will consist primarily of informational flyers
that will be placed around the hospital. In particular, flyers will be placed on the bulletin boards
of each of the major hospital elevators as well as in hallways to alert visitors of the meal.
Likewise, the flyer will be sent in a mass email to every employee with a Baptist Health System
email address.
The following information will be included on the flyer: the food to be served, when and
for what meal period it will be served, and where it will be served. More specifically, the main
course will consist of chicken pad thai with a cold Thai broccoli salad as a side. Coconut cookies
will be offered as a dessert to accompany the meal. The theme meal event will be held on
Tuesday, March 18th for lunch from 11am until 2pm. It will be served at the Northeast Baptist
Hospital (NBH) cafeteria.
THEME MEAL 3
Promotional Material
When: Tuesday, March 18th from 11am to 2pm
Where: Northeast Baptist Hospital cafeteria
Foods served:
Chicken Pad Thai
Cold Thai Broccoli Salad
Thai Coconut Cookies
THEME MEAL 5
Recipes with Nutrient Profiles
Chicken Pad Thai
Recipe by Transmonicon, modified by Erin McLean
Serves 3
Prep time: 30 minutes/Cook time: 20 minutes
Ingredients:
1 (12 oz) package rice noodles
2 tbsp butter substitute
1 lb boneless, skinless chicken breast halves,
cut into bite-sized pieces
¼ cup 90/10 blended oil
8 oz whole liquid eggs
3 tbsp rice wine vinegar
2 tbsp fish sauce
6 tbsp white sugar
1/8 tbsp crushed red pepper
2 cups bean sprouts
¼ cup crushed peanuts
3 green onions, chopped
1 lime, cut into wedges
Directions:
Place the rice noodles in a large bowl and soak in cold water for 30 to 50 minutes or until
softened. Drain the noodles and set aside.
Heat the butter substitute in a large skillet. Add the chicken and sauté it until browned. Next, add
the 90/10 blended oil and heat. Add the whole liquid eggs, cooking until firm. Cook the mixture
for approximately 5 minutes.
Add softened rice noodles, rice wine vinegar, fish sauce, white sugar, and crushed red pepper.
Stir the mixture until noodles are tender. Mix in the bean sprouts and stir for 3 minutes. Sprinkle
the crushed peanuts and the chopped green onion and add 1 lime wedge to each plated dish.
Nutrient profile per serving:
KCAL – 850 kcal
PRO – 37 g
CHO – 85.6 g
FAT – 38.6 g
NA – 1414.5 mg
Recipe accessed: March 9, 2014
Transmonicon. (n.d.). Pad thai. Retrieved March 9, 2014, from
http://www.thaikitchen.com/ Recipes/Salads/Cold-Thai-Broccoli-Salad.aspx
THEME MEAL 6
Cold Thai Broccoli Salad
Recipe by Thai Kitchen®, modified by Erin McLean
Serves 4
Prep time: 10 minutes/Cook time: 5 minutes
Ingredients:
8 cups water
4 cups broccoli florets
¼ cup sweet red chili sauce
1 tbsp lime juice
½ tsp salt
½ cup carrots, shredded
Directions:
Bring the water to a boil in a saucepan. Add the broccoli florets to the boiling water and cook for
1 ½ minutes or until tender. Rinse the broccoli florets under cold water, draining well.
In a large bowl, mix the sweet red chili sauce, lime juice, and salt together using a wire whisk
until blended. Add the broccoli florets and shredded carrots to the sauce mixture, coating them
well.
Refrigerate the salad for 1 hour and then serve.
Nutrient profile per serving:
KCAL- 68 kcal
PRO- 2 g
CHO- 15 g
FAT- 0 g
NA- 530 mg
Recipe accessed: March 9, 2014
Thai kitchen recipes. (n.d.). Retrieved March 9, 2014, from
http://www.thaikitchen.com/Recipes/Salads/Cold-Thai-Broccoli-Salad.aspx
THEME MEAL 7
Coconut Cookies with Fleur de Sel
Recipe by Mbnilsson
Makes 24 cookies
Prep time: 10 minutes/Cook time: 7 to 10 minutes
Ingredients:
3 tbsp butter
2 ½ cups unsweetened coconut, shredded
2 large eggs
2/3 cup sugar
1 tsp fleur de sel
Directions:
Preheat the oven to 350ºF and line two cookie sheets with parchment paper.
Using a medium saucepan, melt the butter. Remove the saucepan from the heat and add the
unsweetened coconut, mixing well.
Beat the eggs until blended using a mixer on medium-speed. Add the sugar and mix on medium-
high speed until the mixture becomes fluffy and light-colored. Gently mix the butter-coated
coconut with the egg and sugar mixture until well blended.
Place a teaspoon of batter onto the parchment-lined cookie sheet and gently press down on the
batter until it lies flat. Ensure that each cookie is approximately 1 inch apart. Bake the cookies
for 7 to 10 minutes until golden. Once removed from the oven, immediately sprinkle each cookie
with a pinch of fleur de sel. Place the parchment-lined cookie sheet with the cookies on a wire
cooling rack. Once cool, store the cookies in an airtight container until ready to serve.
Nutrient profile per serving:
KCAL – 100 kcal
PRO – 1.1 g
CHO – 9.6 g
FAT – 6.6 g
NA – 25.3 g
Recipe accessed: March 9, 2014
Mbnilsson. (2012, February 5). Crisp coconut cookies with fleur de sel. Retrieved March 9,
2014, from http://semiswede.com/2012/02/05/crisp-coconut-cookies-with-fleur-de-sel/
THEME MEAL 8
Evaluation Form
Please evaluate the meal using a scale from 1 to 5. Please place this form in the basket where you
purchased your meal.
(5) Excellent, (4) Very good, (3) Good, (2) Fair, (1) Poor
Color/Appearance 5 4 3 2 1
Taste/Flavor 5 4 3 2 1
Aroma 5 4 3 2 1
Texture 5 4 3 2 1
Portion size 5 4 3 2 1
Comments:
_______________________________________________________________
_______________________________________________________________
THEME MEAL 9
Production Documents
The following are production documents utilized for the theme meal (forecasting
documents not utilized by the facility):
THEME MEAL 10
Established Pricing
Many of the products purchased for the theme meal were sold in bulk so not all of the
products were utilized in the production of the recipes. The following list contains the overall
price of the food items (many items sold in bulk), the number of units purchased for each food
item, and the monetary amount of product used directly in the production of the theme meal.
Chicken Pad Thai:
-Chicken: $35.76 per case, 2 cases purchased for $71.52, $47.68 of product utilized
-Rice noodles: $57.87 per case, 1 case purchased, $46.29 of product utilized
-Liquid whole eggs: $27.24 per case, 1 case purchased, $15.44 of product utilized
-Beyond butter substitute: $4.74 per container, product already available-used current stock,
$1.18 of product utilized
-90/10 blended oil: $9.77 per 1 gallon, product already available-used current stock, $2.44 of
product utilized
-Fish sauce: $19.63 per case, 1 case purchased, $8.18 of product utilized
-Rice wine vinegar: $9.14 per case, product already available-used current stock, $0.59 of
product utilized
-Sugar: $19.45 per bag, product already available-used current stock, $2.48 of product utilized
-Bean sprouts: $13.31 per case, 2 cases purchased for $26.62, $13.31 of product utilized
-Crushed peanuts: $24.21 per case, 1 case purchased, $16.14 of product utilized
-Fresh limes: $24.46 per case, 1 case purchased, $18.34 of product utilized
-Green onions: $7.60 per case, 1 case purchased, $7.60 of product utilized
-Crushed red pepper: $26.09 per case, product already available-used current stock, $1.30 of
product utilized
Cold Thai Broccoli Salad:
-Broccoli: $15.91 per case, 1 case purchased, $15.91 of product utilized
-Shredded carrots: $5.81 per bag, product already available-used current stock, $5.81 of product
utilized
-Sweet red chili sauce: $31.38 per case, 1 case purchased, $5.23 of product utilized
-Lime juice: $10.36 per 1 gallon, 1 gallon purchased, $6.22 of product utilized
-Salt: $1.53 per bag, product already available-used current stock, $0.09 of product utilized
Thai Coconut Cookies:
-Shredded coconut: $52.63 per bag, 1 bag purchased, $26.31 of product utilized
-Eggs: Price not obtained, product already available-used current stock
-Stick butter: $2.37 per case, product already available-used current stock, $1.73 of product
utilized
-Sugar: $19.45 per bag, product already available-used current stock, $1.24 of product utilized
-Fleur de sel: $36.54 per container, 1 container purchased, $0.73 of product utilized
The total cost of the food utilized in the direct production of the theme meal was $244.24.
A total of 53 meals were sold at $6.50 per meal, generating an income of $344.50. Overall, a
total of $100.26 was generated as profit.
THEME MEAL 11
Part II
Description of Theme Meal Concept and Title
The concept behind the theme meal was to expose customers to Thai cuisine. I wanted to
offer pad thai as the main entrée since it is a very popular and more recognizable dish from
Thailand. I also wanted to provide the cold Thai broccoli salad and the Thai coconut cookies as
well to incorporate other ingredients that are commonly used in Thai cuisine. I also chose to
feature food from Thailand since, until recently, it was not featured on the menu at NBH (another
intern had a theme meal offering Thai cuisine that was so popular, it was incorporated into the
NBH rotating menu). I chose the title “Thai-licious Tuesday” since it was a fun, clever way to
convey what kind of cuisine would be featured on Tuesday, March 18.
Production
Food items were purchased based on the projection that a maximum of 100 meals would
be purchased. The following list contains quantities planned for production followed by the
actual quantities produced:
Chicken Pad Thai:
-Chicken: 16.4 lb planned for production, 16.4 lb used in production
-Rice noodles: 160 oz planned for production, 128 oz used in production
-Liquid whole eggs: 131.25 fluid oz planned for production, 131.25 fluid oz used in production
-Beyond butter substitute: 2 1/3 cup planned for production, 2 1/3 cup used in production
-90/10 blended oil: 4.16 cups planned for production, 4.16 cups used in production
-Fish sauce: 4 1/8 cup planned for production, 4 1/8 cup used in production
-Rice wine vinegar: 6.19 cup planned for production, 6.19 cup used in production
-Sugar: 12 3/8 cup planned for production, 12 3/8 cup used in production
-Bean sprouts: 31 ¼ cup planned for production, 31 ¼ cup used in production
-Crushed peanuts: 8 1/3 cup planned for production, 8 1/3 cup used in production
-Fresh limes: 25 limes planned for production, 25 limes used in production
-Green onions: 100 planned for production, 100 used in production
-Crushed red pepper: 4.17 tbsp planned for production, 4.17 tbsp used in production
Cold Thai Broccoli Salad:
-Broccoli: 96 cups planned for production, 64 cups used in production
-Shredded carrots: 12 cups planned for production, 8 cups used in production
-Sweet red chili sauce: 6 ¼ cup planned for production, 4.17 cups used in production
-Lime juice: 1 ½ cup planned for production, 1 cup used in production
-Salt: 4 1/6 tbsp planned for production, 2.78 tbsp used in production
Thai Coconut Cookies:
-Shredded coconut: 20 cups planned for production, 20 cups used in production
-Eggs: 16 large eggs planned for production, 16 eggs used in production
-Stick butter: 3 stick butters planned for production, 3 sticks used in production
-Sugar: 5 1/3 cup planned for production, 5 1/3 cup used in production
THEME MEAL 12
-Fleur de sel: 2 ½ tbsp. planned for production, 5 1/3 cup used in production
The theme meal was offered over the course of 3 hours from 11am until 2pm. The
chicken ran out around 2pm, but there were leftovers of all the other foods. The quantity of
leftovers for each of the food items was difficult to determine since the cook assisting me
throughout the duration of the theme meal had begun to throw away the food in an effort to clean
up. As a result, I was unable to accurately assess leftover quantities. I do recall, however, that
there were leftovers for all the foods (except chicken) especially the rice noodles, eggs, and the
pad thai sauce mixture.
Budget
The planned budget was $300 which would consist of the food items used directly in the
production of the theme meal. The actual budget was $244.24 which consisted of the cost of the
food items used directly in the production of the theme meal. A favorable budget variance of
$55.76 was observed since the cost of producing the theme meal was less than the planned
budget.
Patron Evaluation
Throughout the duration of the theme meal, approximately 150 diners were in attendance.
A total of 53 theme meals were sold, not including meals provided to doctors and dietary staff
members. Out of all the meals provided, only a total of 27 evaluation forms were returned. An
overwhelming number of the evaluation forms were positive with only one evaluation scoring 3
(good) and below. A majority of the categories scored 5 (excellent) and 4 (very good). One low
scoring category pertained to the texture of the noodles which some people scored as a 3 and
others as a 2 (fair). The lowest scoring category pertained to portion size which scored 3 on some
evaluations and a 2 on one evaluation. Almost all of the comments left on the evaluation forms
were positive. Many comments pertained to the cookies being very tasty and that the service
provided was excellent. One comment pertained to the rice noodles being slightly mushy while
another pertained to the noodles being too broken up and not long enough.
THEME MEAL 13
Serving Line Diagram
Several different utensils were utilized during the execution of the theme meal including
tongs of different sizes, various scoops, large serving spoons, as well as a small, regular spoon.
Area utilized for theme
meal execution
Serving line
THEME MEAL 14
Self-Evaluation
Many of the activities worked as planned. The cookies, for example, were baked the day
before the theme meal so that more time could be spent the day of the meal on gathering the
materials and preparing some of the other foods. Some of the prep work for the main entrée and
side was completed including chopping the chicken and vegetables and preparing the sauce
mixtures. Also, enough food was prepared to last the duration of the three hour period designated
for the theme meal.
Several activities did not work as planned and therefore required changes in the execution
of the theme meal. The instructions for the pad thai recipe, for example, stated to soak the rice
noodles for 30 to 50 minutes until tender and then to transfer them from the water to the skillet to
finish cooking. However, after 60 minutes of soaking, the noodles weren’t soft enough. Five
minutes before the theme meal was to start, the noodles were quickly boiled in hot water to finish
cooking them. Due to the delay, the theme meal started a few minutes later than it should have.
Similarly, another activity which didn’t go as planned included preparing enough of the pad thai
entrée before lunch to prevent people from having to wait in line. Since this was unable to be
accomplished, people did have to wait a while for their food to cook. Also, recipe cards were
made to specify the amount of ingredients needed for eight serving sizes of pad thai that would
be cooked at one time using a large skillet. The intention behind this was to prepare enough food
so that customers didn’t have to wait a long time in line. However, skillets large enough to make
eight servings worth of food were not available. Only three servings could be made at a time, so
the recipe cards were no longer able to be utilized. Instead, the amount of each ingredient
necessary for the pad thai was estimated.
The only unanticipated event that really impacted the meal was the amount of time it took
to cook the chicken. It took approximately six minutes to cook the meat before the other
ingredients for the pad thai could be added. As a result, some customers had to wait in line for a
while before their meal was ready.
Recommendations for Improvement
One recommendation for improvement includes cooking the chicken beforehand rather
than in front of the customers in order to save time. This would help to cook the pad thai faster
so that people won’t have to wait in line. Another improvement includes using larger skillets or
woks to cook more entrée servings at a time. This as well would reduce the amount of time
customers would have to wait for their meal. Lastly, I would boil the rice noodles rather than
soak them since the latter method did not work.