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A thesis researching Location Specific Determinants of Foreign Direct Investment of Japanese firms investing in Ireland. This thesis uses the Kano Model for the first time as a lens to examine FDI. Submitted to the National University of Ireland, Galway as part of my Masters in Technology Managment.
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i Location Specific Determinants of Foreign Direct Investment: An exploratory study of Japanese Investment in Ireland Ronan Patrick Coy, B. Eng. A Research Dissertation submitted in partial fulfilment for the Degree of Masters of Science in Technology Management of the National University of Ireland, Galway College of Business, Public Policy and Law School of Business & Economics Head of Department: Dr. Emer Mulligan Research Supervisor: Kathryn Cormican Submission: August 2012
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Page 1: Thesis: Location Specific Determinants of Foreign Direct Investment - An exploratory study of Japanese investment in Ireland

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Location Specific Determinants of Foreign Direct

Investment: An exploratory study of Japanese

Investment in Ireland

Ronan Patrick Coy, B. Eng.

A Research Dissertation submitted in partial fulfilment for the Degree of

Masters of Science in Technology Management

of the

National University of Ireland, Galway

College of Business, Public Policy and Law

School of Business & Economics

Head of Department: Dr. Emer Mulligan

Research Supervisor: Kathryn Cormican

Submission: August 2012

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I hereby certify that this material, which I now submit for assessment on the

programme of study leading to the award of Master of Science in Technology

Management, is entirely my own work and has not been taken from the work

of others save and to the extent that such work has been cited and

acknowledged within the text of my work.

Student ID Number 10101315

Name of Candidate Ronan Coy

Signature of Candidate

Date

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Acknowledgements

I would like to thank Kathryn Cormican for her guidance as my supervisor, Dr

Majella Giblin for her help and direction and to the respective lecturers on the

MSc in Technology Management, for their support.

My gratitude goes to all those who willingly participated in and devoted some

of their valuable time to this research.

Finally, I would like to thank my family for their support, understanding and

baby-sitting duties. I particularly want to thank my wife Susan and my son

James for their patience as I completed my studies.

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Table of Contents

Acknowledgements............................................................................................ iii

Table of Tables .................................................................................................. vi Table of Figures ................................................................................................. vi Abstract ............................................................................................................. vii 1 Chapter One: Introduction .......................................................................... 1

1.1 Background to the Research ................................................................ 1

1.2 The Research Question ........................................................................ 3

1.2.1 Introduction................................................................................... 3

1.2.2 Research Questions ....................................................................... 3

1.3 Significance of the Research ................................................................ 4

1.4 Outline of the Thesis ............................................................................ 7

2 Salient Features of Foreign Direct Investment ........................................... 8 2.1 Introduction .......................................................................................... 8

2.2 Literature on the Importance of Government Policy ........................... 8

2.2.1 Proactive Role of Government ..................................................... 8

2.2.2 Low corporate tax rates ................................................................ 9

2.2.3 Low-risk Political Environment ................................................. 10

2.2.4 High-Quality Government Institutions ....................................... 11

2.2.5 Industrial Policies for Knowledge Clusters ................................ 11

2.2.6 International Trade Agreements on FDI ..................................... 11

2.3 Literature on the Importance of Economic Activity .......................... 12

2.3.1 Strong Macroeconomic Conditions ............................................ 12

2.3.2 Access to Local Capital within a Stable Banking System .......... 13

2.3.3 Low Levels of Corruption and Risk ........................................... 13

2.3.4 Access to a Strong Export Market .............................................. 14

2.3.5 Growing Domestic and Regional Markets ................................. 15

2.3.6 Labour Force Costs and Productivity ......................................... 16

2.3.7 Access to High-skilled Labour ................................................... 16

2.3.8 Clusters and Agglomeration Effects ........................................... 17

2.3.9 Low-cost operating environment & High Quality Infrastructure 18

2.4 Literature on the Importance of Business Enablement ...................... 19

2.4.1 Access to Progressive Investment Promotion Incentives ........... 19

2.4.2 Access to Local Amenities and High Quality of Life ................. 20

2.4.3 Previous Investment or Knowledge of Ireland ........................... 20

2.5 A Conceptual Framework for FDI Determinants .............................. 21

2.6 Conclusion ......................................................................................... 21

3 Research Methodology ............................................................................. 22

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3.1 Introduction ........................................................................................ 22

3.2 Research Design ................................................................................. 22

3.2.1 Research Questions ..................................................................... 22

3.2.2 Research Methods ....................................................................... 23

3.3 The Research Project ......................................................................... 25

3.3.1 Selecting the Research Topic...................................................... 25

3.3.2 The Qualitative Research Phase ................................................. 25

3.3.3 The Quantitative Research Phase ............................................... 28

3.4 Limitations of Methods Used ............................................................. 36

3.5 Conclusion ......................................................................................... 37

4 Findings and Discussion ........................................................................... 38 4.1 Introduction ........................................................................................ 38

4.2 Findings from Questionnaire ............................................................. 38

4.2.1 The Survey Sample ..................................................................... 38

4.2.2 Demographic Data ...................................................................... 39

4.2.3 Analysis using the Kano Model .................................................. 40

4.2.4 Survey results.............................................................................. 41

4.2.5 Prioritised Survey results ............................................................ 42

4.2.6 Top 5 FDI Determinants ............................................................. 45

4.2.7 Discussion on Questionnaire Findings ....................................... 46

4.3 Findings from Interviews ................................................................... 51

4.3.1 Perceptions of Policy Determinants............................................ 51

4.3.2 Perceptions of Economic Determinants...................................... 56

4.3.3 Perceptions of Business Enablement Determinants ................... 61

4.3.4 Encouraging Further Japanese Investment ................................. 65

5 Conclusions .............................................................................................. 67 5.1 Introduction ........................................................................................ 67

5.2 Secondary Research Questions .......................................................... 68

5.2.1 Secondary Research Question One ............................................. 68

5.2.2 Secondary Research Question Two ............................................ 71

5.3 Primary Research Question ................................................................ 72

5.4 Limitations and Further Studies ......................................................... 73

6 References................................................................................................. 74 7 Appendices ............................................................................................... 87

7.1 Appendix I Online Questionnaire ...................................................... 87

7.2 Appendix II: Interview Format .......................................................... 93

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Table of Tables

Table 3-1: Semi-Structured Interview Themes .................................................... 28

Table 3-3: Kano Response Choices (Kano, et al., 1984; ter Maat, 2011) ..... 34

Table 3-4: Table of All Japanese Firms in Ireland included in survey ......... 35

Table 3-5: Table of other respondents included in Survey .............................. 35

Table 3-6: Kano Evaluation Table (Source (ter Maat, 2011; MacDonald, et al., 2006; Berger, et al., 1993) ...................................................................................... 35

Table 4-2: Short Names for Topics addressed in Survey Questionnaire .... 40

Table 4-3: Kano Questionnaire Results (Group 2) .............................................. 41

Table 4-4: Average Dysfunctional, Functional and “self-stated-importance” scores .................................................................................................................................... 42

Table 4-5: Details of Interviews .................................................................................. 51

Table of Figures

Figure 1-1: Sources of FDI in Ireland 2009. Source: (Department of Enterprise, Trade & Innovation, 2010, p. 15) ........................................................... 2

Figure 1-2: FDI in Ireland by Employment Numbers (IDA Ireland, 2012) ... 5

Figure 2-1: Conceptual Framework of FDI determinants ................................ 21

Figure 3-1: Mixed Method Research Design Framework ................................. 23

Figure 3-2: Details of Interviews ................................................................................ 28

Figure 3-3: Focus of FDI research by various authors ....................................... 30

Figure 3-4: The Kano Model (Source adapted from (Yang, 2005)) .............. 31

Figure 3-5: Description of Kano Categories (Adapted from (Berger, et al., 1993, pp. 3-5)) ................................................................................................................... 32

Figure 4-1: Survey Sample and Response Rate .................................................... 38

Figure 4-2: Summary of Demographic Data .......................................................... 39

Figure 4-3: Kano Category Selection Calculation. Source (Berger, et al., 1993, p. 13) ......................................................................................................................... 41

Figure 4-4: Kano Functional Dysfunctional Graph. Source (Berger, et al., 1993) ..................................................................................................................................... 42

Figure 4-5: Constellations of Importance ............................................................... 43

Figure 4-6: Results from Top 5 Ranking in Survey ............................................. 45

Figure 4-7: Top 5 FDI Determinants from Survey ............................................... 46

Figure 4-8: Role of Policy Determinants (Group 2) ............................................ 47

Figure 4-9: Economic Determinants of FDI ............................................................ 48

Figure 4-10: Business Facilitation Determinants of FDI - Results ................ 49

Figure 4-11: Alignment of Policies with needs of Japanese MNCs ................ 55

Figure 5-1: Top-Five FDI Factors ............................................................................... 69

Figure 5-2: Constellation Factors for FDI ................................................................ 70

Figure 5-3: Unique FDI Factors from Fujitsu Case Study .................................. 71

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Abstract

Ireland has long been a prime location for foreign direct investment (FDI) by

Multinational Corporations (MNCs) particularly from the US. The academic

literature on FDI in Ireland is thus dominated by foreign investment from the

US. With the redefinition of global economics and the increasing importance of

Asian economies, there is a need to broaden Ireland’s attractiveness to other

global investors.

This paper conducts an exploratory investigation into the location-specific FDI

factors that attract Japanese MNCs to Ireland. In the process, the study sought

to understand the salient factors for investment by Japanese firms in terms of

policy, economic and business facilitation determinants. The study also sought

to discover how Ireland could increase its attractiveness to Japanese MNCs.

Data was collected using mixed methods. A case study was conducted of an

FDI investment in R&D collaboration by a Japanese MNC. This was

complemented by an online questionnaire of existing Japanese MNCs in

Ireland, which was designed and analysed using the Kano Model.

The study indicates that many of the location-specific features that attract US

MNCs to Ireland such as the low corporation tax and highly skilled workforce

are equally attractive to Japanese MNCs. However, the risk-averse nature of

the Japanese investor and the limited cultural links between Ireland and Japan

means that new approaches must be taken to attract Japanese FDI. The results,

interpreted through the Kano Model, highlight that interconnected clusters of

FDI factors are viewed as important by Japanese investors when investing in

Ireland.

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1 Chapter One: Introduction

This introductory chapter provides a brief overview of the problem definition,

the case study under investigation, the research objectives and the gaps in the

current literature. A short account of the remaining chapters in this paper is

also provided.

1.1 Background to the Research

Foreign Direct Investment (FDI) is essentially an international investment

where the investor gains significant influence in the management of an entity

outside the investor’s home country (Solomon, 2011; UNCTAD, 2006; OECD,

1996). In addition, the OECD guidelines state that FDI requires the foreign

investor to own 10 per cent or more of the ordinary shares or voting power to

fulfil the definition. By contrast, some countries treat the 10 per cent cut-off in

a flexible manner and may declare other investment relationships as FDI

(OECD, 1996). However, for the purposes of this paper foreign direct

investment will be in line with the OECD definition as it allows for

international comparability and potential generalizability of the research.

Using this OECD definition of FDI, empirical evidence shows that FDI has

become an important force in the internationalisation of investment activities in

both the global and Irish economies alike. For instance, the inflows of FDI

globally were $1,114 billion in 2009 (UNCTAD, 2010) while inflows into

Ireland were $13.1 billion in 2011 (OECD, 2012). Furthermore, Ireland’s

growth during the ‘Celtic Tiger’ was attributed partly to foreign direct

investment (Barry, 1999; O'Connor, 2001; Ruane & Gorg, 2000) and the

ability for Ireland to emerge from the current economic crisis will depend

heavily on continued FDI by foreign multinationals (IDA Ireland, 2010).

Given the economic importance of FDI for the Irish economy and its recovery

in the future, it is critical that the determinants for FDI are understood. In the

classic FDI literature, there have been many studies on the motivations

underlying FDI engagement (Hymer, 1976; Grosse & Behrman, 1992;

Kindleberger, 1969; Caves, 1971; Williamson, 1975), and the entry modes of

the FDI strategy (Dunning, 1980; Grosse & Behrman, 1992), which highlight

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the complex mix of socio-cultural, political, economic and business factors that

influence FDI decisions. While these theories provide context for FDI they do

little to explain why MNCs decide to invest in Ireland, a small open economy

on the western fringes of Europe. Understanding these investment decisions is

even more relevant given Ireland’s recent economic recession.

Building on the early theories of FDI, many academics have focused on

unearthing the reasons for MNCs investing in Ireland through FDI. However to

date, much of academic literature and empirical evidence on the determinants

of FDI in Ireland has focused on large US firms (Gunnigle & McGuire, 2001;

Baibekova & Hoang, 2010; IDA Ireland, 2011). This may be explained by the

prevalence of US firms in Ireland and the significance of their foreign

investments. With the majority of Irish FDI being sourced in the US and

Europe (See Figure 1-1) the investment from other areas (including Japan) is

not significant (Department of Enterprise, Trade & Innovation, 2010).

Figure 1-1: Sources of FDI in Ireland 2009. Source: (Department of Enterprise, Trade &

Innovation, 2010, p. 15) While US firms have rightly received attention from academics studying the

determinants and impact of FDI in Ireland, there are potential benefits from

having a more diversified investment profile including a lower exposure to

economic and currency fluctuations in MNCs home countries. One region that

has received little attention in terms of FDI has been Japan. Although the

Japanese may have quite a different culture to the Irish, their focus on high-

technology activity couples well with Ireland’s recent focus on building the

“Smart Economy” and developing the “Innovation Island” (Government of

Ireland, 2008).

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1.2 The Research Question

1.2.1 Introduction

This research aims to provide an exploratory review of the investment climate

for FDI by an established Japanese IT Services MNC in Ireland. The research

in particular aims to provide a case study analysis of the context for choosing

Ireland as a location for investment, by Japanese MNCs. This case study is

further backed by a survey on Japanese MNCs in Ireland and their perception

of FDI factors in Ireland.

1.2.2 Research Questions

The aim of this paper is to address one primary research question:

PQ 1. What are the location-specific factors that influenced the decision

by Japanese MNCs to invest in Ireland?

In addressing this primary research question, this paper seeks to answer the

following two related questions:

SQ 1. What are the perceptions of managers in Japanese MNCs as to the

key factors in investing in Ireland: the role of policy determinants,

economic determinants and business facilitation determinants?

SQ 2. Given the perceived locational determinants for FDI in Ireland,

what can Ireland do to encourage greater investment from Japan?

These research questions will be examined using a case study of foreign direct

investment by Fujitsu, a Japanese MNC in the Information and

Communications Technology (ICT) sector in Ireland. The study will focus on

the location-specific FDI determinants that led to Fujitsu selecting Ireland as

the location for investment. A survey of Japanese MNCs in Ireland will also be

used to provide comparability of results and generalizability for the study.

These investment determinants of Japanese MNCs in Ireland are under-

developed in the literature. However, this study will draw somewhat on the

work of Rios-Morales & Brennan (2007) which studied the pattern of FDI

flows from Japan into Europe and Ireland. Rios-Morales & Brennan’s (2007)

study represents the most complete quantitative analysis of Ireland’s FDI

features and the Japanese drivers for outward FDI.

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1.3 Significance of the Research

Since the establishment of the IDA in 1970, there has been an ever-increasing

focus on and awareness of FDI in Ireland and its importance for jobs and

growth in the economy (IDA Ireland, 2010). Given the recessionary economic

climate, it is clear that FDI has become more important than ever for Ireland’s

future.

Much of the research on Ireland’s FDI success has taken place in during the

‘Celtic Tiger’ boom years in Ireland when the Irish experience of growth

became a fascinating research topic (Barry & Bradley, 1997; Barry, 1999;

Gunnigle & McGuire, 2001; O'Connor, 2001; O'Malley & O'Gorman, 2001;

Rios-Morales & Brennan, 2007). Much of this research reviews the changes

and growth of the Irish economy attributed to FDI over the past few decades

when Ireland emerged from the recession of the 1970’s and 1980’s and then

saw strong growth in the 1990’s and the ‘Celtic Tiger’ in the first seven years

of the 2000’s. However, to the author’s knowledge, little research has occurred

on FDI cases in the past five years. Although the economic boom is finished,

FDI inflows into Ireland remain strong and Ireland is still ranked as a top

location for FDI investment. For instance, Ireland is the number one

investment destination country by average value of investment projects (IBM,

2011), second for productivity and efficiency and fourth for business

legislation for FDI investors in the world (IMD, 2012).

Although Ireland is clearly a leader in global FDI inflows, competition is

increasing and as the economic climate continues to decline, the Irish

competitive landscape is worsening. The IMD World Competitiveness Report

for 2012 shows that poor public finances, growing unemployment and lack of

infrastructure has weakened Ireland’s competitiveness. On the other hand,

Ireland is still an attractive location for FDI as IDA Ireland and the Department

of Jobs, Enterprise and Innovation report increasing numbers of investments

won and new companies investing in Ireland for the first time over the past

three years (IDA Ireland, 2010; Department of Jobs, Enterprise and Innovation,

2012). Clearly then Ireland is an attractive location for certain investors and

understanding these investment patterns is crucial for future growth.

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The MNCs that are attracted to invest in Ireland are primarily US firms as

evidenced by Ireland’s FDI inflows and stock of FDI (IDA Ireland, 2012; CSO

, 2011). In addition, the most significant FDI investments in Ireland in 2011

were all by US household names such Twitter, Intel, IBM, Coca-Cola, Pfizer,

PayPal and others (Department of Jobs, Enterprise and Innovation, 2012).

Moreover when examining the level of employment by Foreign firms in

Ireland, it can be seen that 75% of jobs in foreign firms are within US MNCs

with only 2% in Japanese MNCs (See Figure 1-2).

Figure 1-2: FDI in Ireland by Employment Numbers (IDA Ireland, 2012)

In its report, “Sharing Our Future: Ireland 2025”, Forfás point out that as FDI

has become more competitive and there is a need to seek out:

“ new and emerging markets and work with emerging global multi-national

corporations (MNCs) to explore their future needs and the potential role for

Ireland as a partner in their innovation processes and in serving global markets”

(Forfás, 2009)

This need to broaden FDI sources outside of US MNCs is also recognised by

the Irish Government as it finds that having an overreliance on certain markets

“increases our vulnerability to external shocks and currency fluctuations”

(Department of Enterprise, Trade & Innovation, 2010, p. 7). Although Ireland’s

trade strategy highlights the need to market the country as a base for FDI from

Asia, there is little focus on the needs of MNCs from these markets.

Canada 1% Sweden

1%

Netherlands 2%

Japan 2%

Switzerland 2%

France 3%

United Kingdom 4%

Germany 7%

United States 74%

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Thus, much of the literature on FDI in Ireland has focused on the reasons for

these US firms investing in Ireland during the period of Ireland’s success story.

However, during this same period, Japanese FDI into Europe experienced

strong growth (Cieslik & Ryan, 2004; Rios-Morales & Brennan, 2007). The

main driver for this investment was the enlargement of the EU, with much

Japanese FDI focusing on market-seeking strategies in new EU accession states

(Park, 2003). Japan had traditionally invested its FDI into the US but by 2000

Japanese FDI into Europe was double that of the US and five times that of the

Asian regions.

In Ireland, most FDI is focused on knowledge intensive sectors such as

information and communication technologies, bio-medical, pharmaceutical and

international financial services. This knowledge intensive sector is built around

American MNCs who consider Ireland to be the most profitable location for

FDI due to the low corporate tax rate and the highly trained workforce

(Durkan, et al., 1999). Park (2003, p. 1739) points out that most FDI from

Japan into developed countries has been knowledge intensive investment yet

Ireland has only attracted a small percentage of this investment despite the

apparent FDI alignment. Japanese FDI has been invested most heavily in the

UK, France and Germany with smaller European countries such as Netherlands

and Belgium also receiving more FDI than Ireland (Rios-Morales & Brennan,

2007).

While Ireland has been generally successful in attracting inward investment, it

has a much poorer record with Japanese FDI (Rios-Morales & Brennan, 2007).

Ireland, in employment terms, is the most FDI-intensive economy in the EU

(Barry & O'Mahony, 2006) and needs to build diversified sources of FDI to

protect against home country issues affecting MNC investments in Ireland.

This research seeks to uncover the reasons for Japanese MNCs investing in the

knowledge-intensive sector in Ireland and draw some potential conclusions in

terms of future investment from Japanese MNCs. Finally, the lessons from this

Japanese investment experience may hold valuable insights in terms of Ireland

attracting investment from other major Asian economies in future.

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1.4 Outline of the Thesis

The first chapter of this paper, this chapter, provides a brief overview of the

thesis beginning with an outline of the background to FDI by MNCs in Ireland,

the research questions being investigated and discusses the significance of the

study, highlighting the lack of literature on Japanese FDI in Ireland.

Chapter 2 reviews the current literature of FDI in Ireland, specifically focusing

on salient location-specific determinants of FDI, particularly on Research and

Development (R&D) projects. In identifying the locational factors for FDI by

Japanese firms, this paper examines the literature on FDI by Japanese MNCs.

The extant literature on the determinants of FDI in Ireland is also explored with

a view to understanding the socio-cultural, political, economic and business

aspects of those FDI factors.

The next chapter describes the methodology employed in the research and the

findings of the research are subsequently discussed. Finally, the determinants

of FDI investment by Japanese MNCs in Ireland are identified based on the

case study evidence and conclusions are drawn.

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2 Salient Features of Foreign Direct Investment

2.1 Introduction

This chapter aims to provide a review of the recent contributions to literature

on foreign direct investment and the locational determinants of such

investment. In attempting to comprehend the complex factors that affect the

attractiveness of particular geographic locations it is essential that a brief

assessment of the current literature is undertaken.

With the growth in FDI over recent years, there has been a growing body of

research on the topic as economists, academics and policymakers alike have

sought to determine the national factors that influence economic growth

(OECD, 2009; OECD, 2011; Porter, 2003). Although there is some consensus

among scholars on the role of FDI in fostering economic growth (Lim, 2001;

Blomstrom, 1986; Blomstrom, et al., 2000; Bîrsan, et al., 2008), there has

however been limited consensus on FDI determinants (Singh & Jun, 1995, p. 4;

Eicher, et al., 2011; Lim, 2001, p. 14; Artige & Nicolini, 2006, p. 5). Thus,

such complexity and contrasts are evident in the literature review.

2.2 Literature on the Importance of Government Policy

2.2.1 Proactive Role of Government

For countries to gain competitive advantage, evidence suggests that

governments must play an active role in creating an environment that enhances

that competitiveness (Lall, 2002). While governments worldwide have adopted

more market-orientated policies, becoming more attractive locations for FDI,

to grow their domestic economies (Blomstrom & Kokko, 2003), only a small

number have been successful in attracting FDI (Addison & Hesmati, 2003).

Rios-Morales & O'Donovan (2006) argue that governments require a holistic

approach to reduce barriers to foreign investors and provide incentives

alongside more long-term development goals. For Japanese firms in particular,

Mody et al. (1998) find that government restrictions on foreign ownership are

strongly resented by Japanese investors. Thus, it appears that holistic

government policies are required to attract FDI and those countries with the

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least onerous government restrictions will be most attractive to Japanese

investors.

2.2.2 Low corporate tax rates

The creation of government policies that deliver business-friendly fiscal and

financial incentives has been shown to improve the competitive advantage of

countries (Blomstrom, 2001). For Ireland, fiscal incentives such as low

corporate tax and subsidies were central to attracting investment by MNCs

since the 1950’s (Barry & Bradley, 1997). To this day, the corporate tax rate is

seen as crucial to Ireland’s attractiveness for FDI but empirical findings are

mixed. Sawkut et al. (2007) study of FDI determinants found host country

taxation policies to be a significant determinant of FDI inflows and low tax

countries attract greater proportions of FDI (UNCTAD, 2011; Eicher, et al.,

2011, p. 18). In contrast, Wheeler and Mody’s (1992) study found that the

corporate tax rate does not appear to play much of a role in attracting

investors. Although empirical evidence is inconclusive, countries adopting FDI

policies focus primarily on lowering of corporate tax rates (UNCTAD, 2011),

thus it is generally expected to have a positive effect on FDI inflows.

However, Blonigen (2005) points out that taxation effects on FDI are complex

and highlights how Corporate Tax Rates and Tax Treaties influence FDI flows

while Razin and Sadka (2007) emphasise the impact of double taxation

treatment in the host and parent country. Eicher et al (2011, p. 11) find that

increases in source country tax rates encourage MNCs to invest abroad but the

volume of investment increases when the host country taxes are lowered.

Although the number of bilateral tax treaties has increased (Egger, et al., 2006),

the empirical evidence showing their positive effect on FDI is ambiguous

(Eicher, et al., 2011). For Japanese firms, special home country tax breaks

means that much of the profits from foreign affiliates is repatriated (UNCTAD,

2011) and may reduce the attractiveness of host country tax policies. The use

of fiscal and financial incentives are not necessarily significant determinants of

FDI but in certain cases government policy to staunchly hold corporate tax low

may be viewed positively by investors (Reuber, et al., 1973) as is the case with

Irelands stance on harmonised EU taxation policies.

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2.2.3 Low-risk Political Environment

As with any MNC decision, risk plays an important part in the decision to

invest in a country. While many studies find that political risk is a deterrent to

FDI (Singh & Jun, 1995; Blonigen, 2005; Mauro, 1997; Cieslik & Ryan,

2004), Wheeler and Mody (1992) found that although geo-political risk was

significant, domestic socio-political risk is assigned little importance. Measures

of risk for FDI include financial risk, political stability, inequality, corruption,

red tape, quality of the legal system and cultural compatibility (Wheeler &

Mody, 1992). The contrast in results may reflect the difficulty in measuring

perceived risk and the differing proxy indicators used to determine risk levels

(Lim, 2001, p. 16).

Schneider and Frey (1985) found that political and social unrest in the host

country had a negative effect of foreign investment inflows. They report that

political instability and occurrences of disorder deters risk-averse foreign

investors. Singh & Jun (1995, p. 20) highlight that political instability is a

complex phenomenon and the empirical evidence regarding the impact of

political risk on investment is not clear due to the difficulty in gathering

reliable quantitative estimates of political risk. However, for host countries

with a high level of FDI (such as Ireland) the significance of political risk is

found to be greater.

Furthermore, Nigh (1985, p. 11) found that for developed countries, the

political events between the host and home countries were a significant

determinants of FDI, whereas the political events within the host country itself

had no impact on FDI. Furthermore, Wheeler and Mody (1992) found political

risk to be statistically insignificant for investment, while Groh and Wich (2009)

found that the political environment has less impact on FDI for more developed

countries. Research by Kobrin (1979) found that institutional features such as

political stability and government intervention in the economy are important

determinants of foreign investment. According to Kinoshito and Campos

(2002) political stability is described as a “necessary condition” for a host

country to attract foreign investment. Thus, political instability detracts from

the local investment climate and creates an unfavourable business environment

for investment (Schneider & Frey, 1985).

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2.2.4 High-Quality Government Institutions

The qualities of government institutions play an important role in attracting

FDI. For instance, poor legal protection of intellectual property decreases the

possibility of firms making profits from their assets. In addition, poor quality

institutions that develop standards for well-functioning markets and standards

of treatment of foreign affiliates may increase the cost of business and reduce

FDI investment (Blonigen, 2005; UNCTAD, 2011). Kinoshita and Kampos

(2002), find that poor quality of the institutional bureaucracy in the host

country is a deterrent to FDI. Furthermore, poor institutions may lead to poor

infrastructure development, which reduces potential profits and FDI into the

market (Blonigen, 2005). Thus for many MNCs, improving institutional

governance and bureaucratic quality is seen as a favourable sign for investment

(Kinoshita & Campos, 2002).

2.2.5 Industrial Policies for Knowledge Clusters

The quality of government policy on industrial development and the quality of

industrial promotion institutions are critical to the development of competitive

clusters (UNCTAD, 2010). Evidence shows that countries with competitive

advantages have aggressive promotional frameworks and industrial promotion

agencies influence FDI investment, particularly “effective in a country with a

good investment climate and a relative high level of development” (Morisset,

2003, p. 18). The work of the industrial promotion agencies to create areas of

regional specialisation is crucial as these regions are positively associated with

FDI (Dimitropoulou, et al., 2007). Kinoshita and Mody (1997) argue that the

actions of competitors attracted through high quality industrial policies may

lead to ‘apparent herd behaviour’. This herd behaviour is rational as it

economises on the gathering of scarce information resources (Kinoshita &

Mody, 1997).

2.2.6 International Trade Agreements on FDI

The openness of the host country is a positive factor for foreign investment and

openness to trade will drive an efficient environment, which is attractive to

foreign firms (UNCTAD, 2010; Kinoshita & Campos, 2002; Piteli, 2010;

Sawkut, et al., 2007). By contrast, other researchers have found that openness

to trade is only a significant determinant of FDI for certain sectors (Walsh &

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Yu, 2010; Artige & Nicolini, 2005) and certain types of FDI (Lim, 2001).

Furthermore, Wheeler and Mody (1992) found that in the case of US firms the

degree of openness of the economy had a negative impact on foreign

investment while research in China showed more open policies son FDI had

little impact on attractiveness (Li & Clarke-Hill, 2004).

Studies on Japanese investment in Europe are fewer but trade barriers are

highlighted as a factor in investment (Dunning, 1991; Encarnation & Mason,

1994; Mody, et al., 1998). However, Mody et al. found that the strongest

disincentive to foreign investment by Japanese companies is the inability to

repatriate earnings due to restrictive FDI policies. Moran (1998) suggests that a

liberal investment climate tends to attract more dynamic FDI from innovative

technological firms who are seeking to establish export-oriented operations.

Conversely, a restrictive investment climate attracts MNCs that are less

efficient and have older technology aimed at producing for the host market

(Moran, 1998). As Ireland has a small domestic market, a more open and

liberal investment climate would seem most attractive to Japanese investors.

2.3 Literature on the Importance of Economic Activity

2.3.1 Strong Macroeconomic Conditions

Several studies have found that macroeconomic conditions including exchange

rates, inflation and growth positively influence the decisions of foreign

investors (Medvedev, 2006; Walsh & Yu, 2010; UNCTAD, 2010; Kinoshita &

Campos, 2002; Piteli, 2010; OECD, 2003). Several studies find that political

and economic stability are vital factors for foreign investors (Cieslik & Ryan,

2004; UNCTAD, 2011) and host-country financial risk ratings are important

factors for investment (Razin, et al., 2008). Eicher et al. (2011, p. 18) find that

higher taxes and financial risk increase FDI outflows from the host country,

while lower taxes and financial risk have a positive effect on investment

inflows. In a review of recent literature, Lim (2001) found that political risk

and economic instability hinder FDI to the host country. Thus, a perception of

higher perceived economic and financial risk is likely to reduce FDI

investment.

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In their research on FDI in central Europe, Barry & Bradley (1997) posit that

FDI was enabled through a stable macroeconomic, fiscal and monetary climate.

In the Irish context, the development of modern industrial and macroeconomic

policies is viewed as vital in Ireland’s FDI success (Rios-Morales & Brennan,

2007) while Barry (2007) presents macroeconomic stability and membership of

the EU as a significant determinant of investment inflow. However, Walsh and

Yu (2010) find that macroeconomic conditions impact FDI in services more

than manufacturing and inflation has little impact in terms of attracting

additional FDI. Thus, the stability of the macro-economy is likely to be a

significant factor for FDI in Ireland.

2.3.2 Access to Local Capital within a Stable Banking System

The United Nations Congress on Trade and Development (UNCTAD) find that

stability in the macroeconomic environment helps the longer-term growth of

FDI and such stability leads to a predictable business climate where bank

lending is more likely (UNCTAD, 2010). Ozturk (2007) carried out an

extensive review of FDI literature and found evidence that financial market

regulations and a stable banking system are significant determinants for FDI

(Piteli, 2010). The recent banking restructuring and bailouts in Europe and

Ireland may have implications for FDI flows in the years ahead (UNCTAD,

2011, p. 185). The World Investment Prospects Survey 2008-2010 (UNCTAD,

2008) reported that of 226 companies surveyed, fifty per cent of respondents

expressed concern about the risk of a major global economic downturn and

financial instability. Furthermore, this report highlights that access to local

capital markets was a factor for investment and this factor favoured more

developed countries such as Australia, the EU-15 and the United States

(UNCTAD, 2008). Thus, the health of the banking system within a stable

economic platform in Ireland is seen as important for foreign investment.

2.3.3 Low Levels of Corruption and Risk

While banking and financial risk are important, many MNCs find that the level

of corruption influences the decision to invest in a host country. A survey of

191 MNCs by the World Bank found that 36% of companies sited the level of

corruption as very influential in the investment decision, with this figure rising

to 38% for investment in Western Europe (World Bank, 2002). Some studies

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have shown that corruption increases the level of risk and costs and impacts

FDI flow (Mauro, 1997; Wei, 2000; Rios-Morales & Brennan, 2007).

However, some countries continue to attract FDI despite corruption (Kolstad &

Villanger, 2004) and in a US study, Wheeler and Mody (1992) found that the

level of corruption was not a deterrent to investment. Walsh and Yu (2010)

point out that these differences on the influence of corruption may be down to

using different metrics and different types of data.

In a review of Foreign Direct Investment incentive policies, the OECD

reported that grants and other incentives might encourage corruption and

bribery (OECD, 2003). Furthermore, Kobrin (1979) found that institutional

features such as the degree of “red tape” and corruption are important factors

that influenced the decision of foreign investors. In a study of FDI in transition

economies, Kinoshita and Campos (2002) find that the better the perception of

the judicial system and the less corrupt the local bureaucracy the more FDI is

attracted to the country. Thus, high quality institutions with low levels of

corruption may be a significant factor for investment.

2.3.4 Access to a Strong Export Market

Due to the small size of the domestic market, foreign subsidiaries of MNCs

locate in Ireland so they can produce primarily for export (Barry & Bradley,

1997). O’Gorman et al. (1997) also highlight that the size of the Irish market

and the influence of the state agencies was important in attracting export-

orientated investment. Ireland’s membership of the EU has allowed it to

become an export platform for MNC subsidiaries and its language and cultural

links has allowed Ireland to become a favourable location for US FDI

(Cassidy, et al., 2009).

However, does such an argument apply for Japanese FDI in Ireland? Cieslik

and Ryan’s (2004) study of Japanese investment in Europe suggests that the

host country’s ability to act as an export platform is an important factor in

attracting inward investment and previous linkages with the host economy by

Japanese investors is more important than domestic economy performance.

This represents a ‘shift’ in the location choice of Japanese investors (Cieslik &

Ryan, 2004) and may provide opportunities for Ireland. An earlier study by

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Singh and Jun (1995) also find that export orientation is the strongest

determinant of host country attractiveness for FDI, especially for countries

with high levels of FDI. Thus, an open outward facing economy in Ireland is

likely to be attractive to Japanese investors.

2.3.5 Growing Domestic and Regional Markets

Several studies have identified the domestic market size (Sawkut, et al., 2007;

Wheeler & Mody, 1992; UNCTAD, 2008; Lim, 2001) and more importantly

access to a larger regional market (Lim, 2001; UNCTAD, 2010; Cheng &

Kwan, 2000) as location-specific determinants of FDI. Some evidence suggests

that although the determinants for both Japanese and US MNCs are different,

the market size is a shared determinant (Fountas & Aristotelous, 1995).

Reviews of the literature have shown that the growth of the domestic economy

(Groh & Wich, 2009; Wheeler & Mody, 1992; Singh & Jun, 1995) and the host

country’s market size (Torrisi, et al., 2008) increases inward FDI. Mody et al.

(1998) found that Japanese investors in Asia considered the size of the host

country’s domestic market to be an important factor in investment. Similarly,

empirical research by Cieslik and Ryan (2004) suggests that Japanese FDI in

Europe locates in countries with a combination of growing domestic markets

and the ability to serve the regional market (Rios-Morales & Brennan, 2007).

For Ireland, the size of the domestic market is of little significance to foreign

investors who primarily locate here to export (Barry & Bradley, 1997;

O'Connor, 2001). Although the Irish domestic market is not sufficient to attract

FDI compared to other countries with larger domestic markets (Cassidy, et al.,

2009), the right FDI policies and active investment promotion can help

compensate (World Bank, 1997). Although Ireland’s entry to the EU saw an

increase in FDI (Barrios, et al., 2005), a recent study of FDI in Ireland found

51% citing the size of the domestic market as a disadvantage for Ireland

(Matheson Ormsby Prentice, 2012). Research by UNCTAD (2005) however,

points out that pure R&D provides a new source of FDI not reliant on the

domestic market or export-orientation. Thus Ireland can benefit from R&D

based FDI.

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2.3.6 Labour Force Costs and Productivity

Although the market size may affect FDI inflows, the quality of the human

capital base is also an important asset in attracting high technology MNCs. The

OECD (2003) found that the presence of accessible human capital is an

important factor when investors select an investment location. Several studies

have found that FDI increases with low-cost labour in the host country (Barrell

& Pain, 1996; Cheng & Kwan, 2000; Kinoshita & Mody, 1997; UNCTAD,

2008) and a highly productive workforce (UNCTAD, 2011; Cheng & Kwan,

2000). By contrast, Artige & Nicolini (2006) found that labour productivity

was not consistent as a factor in FDI and its influence depended on the location

and sector. Moreover, Groh & Wich (2009) argued that low-cost labour is not a

primary motivator for investment and the combination of wage cost and

productivity is more important.

Ireland’s workforce is young and well-educated (IDA Ireland, 2011) and one of

the most productive per person employed per hour worldwide (IDA Ireland,

2010). Sawkut et al (2007) highlight that a more educated workforce is

generally more productive as it implements new technology more quickly and

the level of tertiary education plays a key role in attracting high value-add

MNCs (Miyamoto, 2003). Earlier empirical surveys of US MNCs in Ireland,

by Gunnigle and McGuire (2001), found that labour quality and productivity

was perceived favourably by executives. However, a study of US MNCs

investing in Ireland and Bahrain showed that the availability of a skilled

workforce was significantly more important in FDI decisions than low-cost

labour (Gilmore, et al., 2003). However, Ireland has traditionally had higher

productivity in the high-tech sectors than the European average and high

quality human capital in these sectors (Hewitt-Dundas, et al., 2010), and this

may influence the fact that labour cost is not seen as a critical factor in MNC

investment in Ireland (Gunnigle & McGuire, 2001).

2.3.7 Access to High-skilled Labour

Other studies have shown that increased levels of human capital are a good

indicator of high-skilled labour and make the host country more attractive for

FDI. Schneider & Frey (1985), Borensztein, et al. (1998) and Noorbakhsh, et

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al. (2001) found that the access to high skilled labour is a significant

determinant of a nation’s location advantage and is important in attracting FDI.

The importance of skilled labour can be observed in Irish foreign-dominated

sectors, which employ higher proportions of skilled labour than industry on

average (Barry & Bradley, 1997)

The need for skilled labour favours the more developed economies with a

broader knowledge, research and innovation base. Research by Dimitropoulou,

et al (2007) in the UK highlights the importance of the knowledge and research

base for attracting FDI. The research and innovation performance of Ireland

and the EU however stills lags behind the US and Japan (Lohan, 2007). As

measured by gross domestic expenditure on R&D, the US (2.79%) and Japan

(3.45%) have invested significantly more than the EU average (2%) and

Ireland (1.79%) (Eurostat, 2012). The Irish Development Agency (IDA) see

the establishment of world-class research and innovation base through MNCs

and research institutes as crucial in attracting FDI to Ireland:

“Ireland is gaining increasing recognition as a location in which to innovate

and is empowering some of the leading global corporations to carry out

research, development and innovation across a wide platform of activities,

thereby enabling their future potential to create and commercialise new

processes, products and services”

(IDA Ireland, 2012)

2.3.8 Clusters and Agglomeration Effects

The exploitation of such research and innovation is linked to government

policies on industrial development and regional zones of FDI. The literature is

extensive on the positive impact of agglomeration economies and clusters on

FDI decisions (Head, et al., 1995; Wheeler & Mody, 1992; Kinoshita &

Campos, 2002; Walsh & Yu, 2010; UNCTAD, 2011). Wheeler and Mody

(1992) found clustering to be highly significant determinant of FDI in a study

of US manufacturing MNCs. An important finding for Ireland by Kinoshita &

Campos (2002) is that agglomeration effects reduce the importance of market

size as a location determinant. This finding confirms research by Barry and

Bradley (1997) that newly arrived MNCs in Ireland in the high-tech sectors are

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strongly influenced by the fact that other key market players are already

located in Ireland (Lim, 2001). In addition, Rios-Morales & Brennan (2007)

find that Japanese FDI into Europe has been strongly influenced by

agglomeration effects and it is a key determinant for location decisions by

Japanese investors. Moreover, Head et al. (1995) argue that increases in

agglomeration increase the probability for future investment selection;

however, agglomeration effects alone may not encourage further FDI by

Japanese investors if other location factors are not seen as attractive.

2.3.9 Low-cost operating environment & High Quality Infrastructure

The quality of infrastructure including ports, roads, power grids and

telecommunications infrastructure are a significant factor in FDI decisions for

MNCs (Li & Clarke-Hill, 2004; UNCTAD, 2011). This demand for quality

infrastructure favours investment in more developed regions such as the EU

and the US (UNCTAD, 2008). In addition, Cheng and Kwan (2000) and Walsh

and Yu (2010) found that good infrastructure had a positive effect on location

attractiveness and leads to higher FDI inflows while Liang (2004) argues that

differences in transport and communications infrastructure affect the location

decisions of MNCs at both country and intra-country levels. However, Mody

et al (1998) argue that high quality infrastructure is not a necessary condition

for initial investment but infrastructure improvements are required to

encourage further FDI inflows. Thus, good infrastructure is a performance-

related determinant for FDI and an expected feature in developed economies

such as Ireland.

Such good quality of infrastructure helps to lower business operating costs for

MNCs. Minimising the cost of doing business including the availability of low-

cost transport, communications, energy and other operating factors are seen as

important determinants for foreign investment (UNCTAD, 1998; UNCTAD,

2011). Transport and communications costs to/from and within the host

economy are seen as significant factors by UNCTAD (1998) but evidence from

Lim (2001) finds that transport costs effect on FDI depends on the type of FDI

undertaken. In any case, it is expected that lower operating costs will be

viewed favourably by Japanese MNCs.

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2.4 Literature on the Importance of Business Enablement

2.4.1 Access to Progressive Investment Promotion Incentives

Initial efforts to attract foreign investors rely on investment promotion agencies

building an image for the country and develop investment facilitation services

(Li & Clarke-Hill, 2004). As mentioned previously, Morisset (2003, p. 18)

argues that promotion agencies with aggressive FDI campaigns positively

influence FDI decisions, particularly where the country has a good overall

investment climate. Similarly, the World Bank (1997) finds that promotion

only succeeds when the country is attractive to investors. The efficiency of

such promotion institutions is reflective of government effectiveness, which is

a significant locational factor for investors (UNCTAD, 2008). Thus, the

success of Ireland’s ability to attract FDI reflects on the efficiency of the IDA.

The investment promotion agencies also help to provide access to information,

facilitate clear communication and reduce legal and bureaucratic issues

(UNCTAD, 2011). Groh and Wich (2009) find that the costs and complexity of

bureaucracy influence FDI decisions and is an important determinant for FDI

inflows. In their analysis of FDI in developing countries, Singh & Jun (1995)

and Lim (2001) argue that excessive bureaucracy constrains economic growth

through FDI. In contrast, Wheeler and Mody (1992) find that “red-tape” and

bureaucracy risk has a very limited effect on FDI decisions by MNCs.

The maturity of the legal system also affects the host country’s appeal. Lim

(2001) finds that less red tape including regulatory, judicial, labour relations

and contract issues create a friendlier business environment that attracts

investors. Ramcharran’s (2000) study of Central and Eastern European

countries finds that regulatory and country risk affects FDI flows and a

restrictive legal environment is a significant disincentive for FDI. Several other

studies have found that the quality, stability and transparency of the legal

system are crucial for encouraging FDI inflows (Baniak, et al., 2005; Naudé &

Krugell, 2007). Thus, systems of governance that promote the rule of law may

be major factors in Ireland’s ability to attract FDI.

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2.4.2 Access to Local Amenities and High Quality of Life

Other business facilitation efforts that influence the location-specific

determinants of FDI are the provision of appropriate social amenities and after-

investment services. The quality of life and social amenities are significant for

investment (UNCTAD, 2010; UNCTAD, 2011; Li & Clarke-Hill, 2004). As

competition for FDI investment from targeted MNCs intensifies, the use of

these business facilitation practices help enhance location-specific advantages

(UNCTAD, 1998). Globerman & Shapiro (2004) find that countries that invest

in improving quality of life attract more FDI while Hornberger et al. (2011)

find that quality of life and language skills were one of the top ten determinants

for foreign firms investing in developing and transition economies. In

examining why US MNCs invest in Ireland, Gunnigle and McGuire (2001, p.

53) highlight that many MNCs want to locate in Dublin for quality of life

reasons. Thus, quality of life is an increasingly important incentive for

attracting FDI to Ireland.

2.4.3 Previous Investment or Knowledge of Ireland

The decision to invest in a particular country is influenced significantly by the

public and private information available to the foreign MNC. Investors’

location decisions are influenced by public information including analytical

country reports by international organisations (Kinoshita & Mody, 1997).

Furthermore, private information such as direct experience in the host country

and previous experience is viewed as information that is more credible and a

significant factor in FDI decisions (Kinoshita & Mody, 1997). In reviewing the

attractors of Japanese MNCs in Asia, Mody et al. (1998) point out that

although favourable FDI policies may be attractive, previous presence in the

country is likely to increase Japanese FDI. This observation is further

confirmed by Cieslik and Ryan (2004) as they explain Japanese investment

into Europe. Thus, flows of credible information from existing Japanese

subsidiaries may be crucial for further Japanese investment in Ireland.

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2.5 A Conceptual Framework for FDI Determinants

Based on the literature review of policy, economic and business facilitation

determinants the following conceptual framework is proposed (See Figure 2-1).

This framework highlights the importance of government policy as a

foundation for FDI (Lall, 2002) and its implications (dotted line) for business

facilitation and economic determinants.

Figure 2-1: Conceptual Framework of FDI determinants

2.6 Conclusion

This chapter has highlighted the important determinants of FDI as elucidated

by the academic and empirical literature. The locational determinants of FDI

are clearly driven by policy, economic and business facilitation drivers but the

actual determinants depend greatly on the context and motives of the MNC.

Dunning (1995) highlights that the factors of FDI are complex and there is no

single explanation for all FDI determinants. Thus, the attractiveness of location

is part tangible, part intangible and is strongly influenced by government

within a complex web of interrelated factors.

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3 Research Methodology

3.1 Introduction

This chapter explains the research methodology employed for this study and

the rationale for such study. It develops the theme from the primary and

secondary research questions through to the reasoning for the selected research

approach. Finally, it concludes on the limitations of the research methodology.

3.2 Research Design

The research design outlines the framework used to deliver the most valid

answers to the research questions posed (McMillan & Schumacher, 1993). As

Yin (1994, p. 19) states, “every type of empirical research has an implicit, if

not explicit, research design”. Moreover, Maxwell argues that as a design

always exists, it should be made explicit to highlights its “strengths, limitations

and consequences” (2005, p. 3). The research design for this study provides the

structure for investigation (Kerlinger, 1986, p. 279; Saunders, et al., 2009, p.

137) and sets out the selection of research methods and the use of the Kano

model (Kano, et al., 1984). The research questions are also discussed in terms

of the research project (Robson, 2002) and the procedures for information

collection, from which source and under what conditions data were collected

(Green & Tull, 1970, p. 73), are clearly outlined.

3.2.1 Research Questions

The aim of this paper is to address one primary research question:

PQ 1. What are the location-specific factors that influence the decision by

Japanese MNCs to invest in Ireland?

In addressing this primary research question, this paper seeks to answer the

following two related secondary questions:

SQ 1. What are the perceptions of managers in Japanese MNCs as to the

key factors in investing in Ireland: the role of policy determinants,

economic determinants and business facilitation determinants?

SQ 2. Given the perceived locational determinants for FDI in Ireland,

what can Ireland do to encourage greater investment from Japan?

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3.2.2 Research Methods

In this study, a mix of qualitative and quantitative methods is used to answer

the research questions. The study consisted of two research phases, the

Qualitative and Quantitative research phases, supported by various research

methods to answer the research questions, as shown in Figure 3-1 below.

Figure 3-1: Mixed Method Research Design Framework

The Qualitative Research Phase was designed to gain insight into the

perceptions of managers as to the location-specific factors influencing Japanese

firms investing in Ireland and to understand their perceptions of Ireland as an

investment location. This phase is built around a case study of Fujitsu, a

Japanese MNC, and its recent investment in the Irish ICT sector. In this

Qualitative phase, semi-structured interviews and a questionnaire were used to

gather data. This phase was intended to address the secondary research

questions and contribute to the primary research question.

On the other hand, the Quantitative Research Phase was designed to understand

the salient location determinants for FDI in Ireland by Japanese MNCs. This

Quantitative phase also aimed to categorise and rank those determinants to

understand the contribution of country-specific factors to location attraction.

This phase used the Kano questionnaire to collect data and address the primary

research question.

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3.2.2.1 Mixed Methods Research

The framework in Figure 3-1 shows how the study employed both quantitative

and qualitative research to answer the primary and secondary research

questions in this research. In an effort to understand the choice of mixed-

method research, perhaps it is appropriate to restate the primary research

question (PQ1): What are the factors that influence the decision by Japanese

MNCs to invest in Ireland? Punch (2005, p. 19) argues that questions seeking

to determine the ‘factors which affect’ and the ‘determinants of’ imply a

quantitative approach. Thus, the framework shows how questionnaires are used

within a survey strategy to provide quantitative answers in the research.

To explore these factors for foreign investment further, the first secondary

research question (SQ1) asks “What are the perceptions of managers in

Japanese MNCs as to the key factors in investing in Ireland: the role of policy

determinants, economic determinants and business facilitation determinants?”

This question seeks to explore perceptions and ‘describe the experiences’ of

managers which lends itself to a qualitative approach (Punch, 2005, p. 19). The

final question (SQ2) states, “Given the perceived locational determinants for

FDI in Ireland, what can Ireland do to encourage greater investment from

Japan?” Again, this question is exploratory, seeks to understand perceptions,

and thus is more suited to qualitative research methods. Thus, the framework

shows how semi-structured interviews and secondary data within a case study

research strategy provide such qualitative insight. The qualitative approach also

uses the questionnaire to provide measurable and comparable data with the

survey data in the research.

The authors decision to use mixed-methods as outlined in the framework is

expected to provide greater opportunities to answer the research questions

(Johnson & Onwuegbuzie, 2004) and allow better evaluation of the

trustworthiness of the research findings by reducing the impact of ‘method

effect’ (Tashakkori & Teddlie, 2003; Saunders, et al., 2009). Thus, such an

approach is warranted and it will provide consistent results that can be

developed further in the future.

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3.3 The Research Project

3.3.1 Selecting the Research Topic

The author identified two reasons to study the determinants of foreign

investments by Japanese MNCs in Ireland. Firstly, Japan stands as the fourth-

largest economy in the world after first place US, second-place China and

third-place India (CIA, 2012). However, in Ireland, the level of FDI by the US

dwarfs FDI from Japan with minimal FDI from India (CSO , 2011). For

instance, Japan holds 2% of the FDI base in Ireland compared to 74% by the

US, when measured by number of employees (CSO , 2011). Moreover, when

measured by number of multinational firms, Japan has 23 firms (2%) in Ireland

compared to 515 (53%) form the US (CSO , 2011). Thus, the author recognised

that attracting greater FDI from Japan represents an opportunity for greater

expansion of the Irish FDI base and the potential for future economic success.

Secondly, the literature on FDI in Ireland is focused on US MNCs (Gunnigle &

McGuire, 2001; Baibekova & Hoang, 2010; IDA Ireland, 2011) and

considering the number of companies and level of employment this makes

sense. By contrast, research on FDI by Japanese companies in Ireland is limited

(Rios-Morales & Brennan, 2007) and there has been no research to date to

identify the location-specific determinants that may be unique to Japanese

investors in Ireland, to the knowledge of the author.

3.3.2 The Qualitative Research Phase

The Qualitative Research Phase is focused on a case study to explore the

salient location-specific factors that influence FDI by Japanese MNCs. Case

study research is “principally about [the] interpretation, subjectivity and

meaning” (Ryan, et al., 2004) of a particular contemporary phenomenon within

its real world context, using multiple sources of evidence (Robson, 2002; Yin,

2003). Due to the exploratory nature of the research, a case study was judged

appropriate for this phase. This is a revelatory case where the researcher has

access to experiences that were previously inaccessible (Tellis, 1997; Yin,

1994). Tellis (1997) points out that single case study research requires careful

investigation to avoid misrepresentation and enable the researcher to maximise

access to the evidence. Thus, using a case study, theories may be expanded and

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generalized by combining the existing theoretical knowledge with new

empirical insights (Yin, 1994).

Research suggests that it is possible to generalise from just one case study

(Gummeson, 2003; Stuart, et al., 2002; Tellis, 1997) and if causal relationships

can be identified, they may be true for some structurally similar cases

(Hillebrand, et al., 2001). Conversely, it has been argued that individual cases,

by their nature, are often difficult to generalise (Vissak, 2010) and cannot be

controlled statistically (Yin, 1994). Saunders et al. (2009, p. 158) note that the

purpose of a single case study is not to produce a theory that is generalizable to

all population but to try to explain what is going on in a particular research

setting.

3.3.2.1 Choosing the Company

By choosing a single representative Japanese firm in the Qualitative Phase, the

researcher was able to gather a greater amount of information on the company

than would be possible in a larger study. The research of a single case study

also benefits from the gathering of unstructured and detailed data that can be

analysed for greater insights (Diluna, 2003)

This paper examines the foreign direct investment by Fujitsu Ltd Japan

(hereinafter Fujitsu) into a joint research collaboration with the Digital

Enterprise Research Institute (DERI) in Galway, Ireland to explore the research

question. Although this project also involved the Irish Industrial Development

Authority (IDA) and Science Foundation Ireland (SFI), this case study only

focuses on Fujitsu and the locational factors that influenced its decision to

invest in Ireland. The investment by Fujitsu Ltd worked closely with its

subsidiary Fujitsu Ireland Ltd (hereinafter Fujitsu Ireland). For completeness of

the study, interviews were conducted with key players in the project from

Fujitsu and Fujitsu Ireland.

3.3.2.2 Instrument Development

Yin (2003) identified six types if information that can be used to create a case

study. These types of information are documentation, archival records,

interviews, direct observation, participant observation, and physical artefacts

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(Yin, 2003). This study used documentation and interviews with senior staff

within the company with direct experience of the FDI engagement. Participant

observation was also recorded using a questionnaire.

3.3.2.3 Data Collection

The primary and secondary data for the Qualitative Phase was gathered in June

and July 2012. The secondary sources relate to literature on FDI determinants,

FDI by Japanese companies and Ireland’s economic growth factors. This

secondary data was used to access the perceived importance of FDI

determinants by various authors and identify those factors that related

particularly to FDI by Japanese MNCs. The main sources of secondary data

were found online in Journals, eBooks, library databases, online statistics

sources and online reports from Irish, European and Japanese institutions.

Great care was taken to refer to the most recent literature to ensure that data

reflected the current situation for FDI in Ireland. Primary data was gathered

using semi-structured interviews and questionnaires.

3.3.2.4 Interviews

A semi-structured interview schedule was used which is divided into three

themes with 11 questions as show in Table 3-1. The first theme explored the

key factors for investment and examined (i) the motives and (ii) the influencing

factors for investment. The second theme delved into perceptions of (iii) the

investment landscape, (iv) Japanese sentiment toward Ireland, (v) the role of

the Irish Government in FDI, (vi) most attractive policies for Japanese

investors, (vii) influence of economic factors, (viii) the ease of doing business,

(ix) the quality of labour and (x) previous knowledge of the investment

location. The last theme focused on the future and explored (xi) what Ireland

could do to attract further FDI investment.

Interview Theme Ideas Explored

Perceptions of

Investment Factors

(i) Motives for Investment

(ii) Influencing factors for Investment

Perceptions of

Ireland

(iii) The investment landscape

(iv) Japanese sentiment toward Ireland,

(v) The role of the Irish Government in FDI

(vi) Most attractive policies for Japanese

investors

(vii) Influence of economic factors

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(viii) The ease of doing business,

(ix) Quality of labour

(x) Previous knowledge of the investment

location

Perceptions of

Future

(xi) What Ireland could do to attract further FDI

investment Table 3-1: Semi-Structured Interview Themes

The five interviews were all carried out with senior management employees

within Fujitsu over a 6-week period. The questions followed the themes as per

Table 3-1 and structured based on the research carried out in the literature

review. These interviews provided the opportunity to gather detailed qualitative

data on Fujitsu’s perceptions of FDI in Ireland and get a sense of how Ireland

was performing in FDI attractiveness for Japanese MNCs. The interview

schedule is laid out below in Figure 3-2.

Interview No

Interview Method

Job Title Involvement in FDI Project

1 In-Person CEO Sponsor on Project 2 In-Person Head of Innovation Lead on Project 3 In-Person Head of Marketing Promotion of Project 4 In-Person Head of Legal Legal on Project 5 On Phone Head of Strategy Strategic Lead

Figure 3-2: Details of Interviews

3.3.3 The Quantitative Research Phase

While the qualitative research phase provided answers to the secondary

research questions, a quantitative survey approach was judged necessary to

answer the primary research question. Quantitative research creates or uses

numerical data, such as questionnaires, statistics and graphs (Saunders, et al.,

2009, p. 151). Questionnaires provide objective data and can examine cause

and effect relationships using a deductive process of knowledge attainment

(Charoenruk, 2010). The questionnaire design follows the Kano model outlined

below to provide new insight on FDI factors.

3.3.3.1 Choosing the Survey Sample

For the Qualitative research phase, a judgement sample was used. The author

believes that this judgement sample of respondents meet the requirements of

the study (Hair, et al., 2008). There are 23 Japanese MNCs in Ireland, all of

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which were included in the sample frame. To obtain further insight into foreign

investment by Japanese firms in Ireland, representatives of the IDA and

Japanese business forum in Ireland were also selected. By choosing a sample

frame of all Japanese MNCs in Ireland and representative bodies involved with

Japanese investment, it is believed that findings can be generalised at least

within the Irish context.

3.3.3.2 Instrument Development

Creating a survey questionnaire allows a large amount of data to be collected

and analysed economically (Saunders, et al., 2009, p. 144). Questionnaires are

some of the most widely used data collection techniques within the survey

strategy (Saunders, et al., 2009, p. 361) and using standardised questions it

allows an efficient way to gather data from a large number of respondents. A

questionnaire was selected to gather opinion and attribute variables as

described by Dillman (2007). In gathering opinion variables, the author

determined that the use of the Kano model for designing the survey

questionnaire would provide new insight and allow new comparisons to

previous research described in the literature review. The development of the

Kano Questionnaire is described in the following sections.

3.3.3.3 Kano Questionnaire

3.3.3.3.1 Introduction This section discusses the Kano Method as a new lens to view the location-

specific determinants of FDI in Ireland.

3.3.3.3.2 A Gap in FDI Determinant Analysis Most previous studies on FDI determinants have focused on identifying the

significance of various determinants within a particular context as seen in

Figure 3-3. Thus, for decades various authors have attempted to identify the

most important FDI determinants with little effort to understand the relative

interdependence and strata of determinants for FDI investment.

Type of FDI

Research

Author Focus of Research

Quantitative

Primary

Singh & Jun (1995)

Lim (2001)

Find FDI factors most strongly linked with

investment attraction of the host country.

Quantitative

Secondary

Chakrabarti (2001)

Blonigen (2005)

Confirm external validity of important FDI

determinants

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Qualitative Artige & Nicolini

(2006)

Identify the most positive and statistically

significant determinant of FDI

Quantitative

Secondary

Piteli, 2010;

UNCTAD, 1998

Provide lists of significant FDI

Determinants

Quantitative

Secondary

Jones (1980) Understand national comparative and

absolute advantages Figure 3-3: Focus of FDI research by various authors

These strata or layers of FDI determinants are evident in much of the foreign

investment literature. Firstly, a recurrent theme within the literature was the

concept of FDI determinants that were necessary for investment to occur but by

themselves are not sufficient.

“Our results reveal the need for policy to be decentralized to the regional

level. Since many of the essential determinants of economic performance

appear to reside in regions, national policies will be necessary but not

sufficient.”

(Porter, 2003, p. 571)

A second layer of locational attraction is evident in suggestions that FDI

investment increases in direct correlation to improvements in specific FDI

factors. For instance, currency increases and increases in human capital

investment are linked to increases in FDI.

“The probability that a country will be the recipient of high-tech FDI

increases with its investments in human capital and with higher GDP per

capita”

(Globerman & Shapiro, 2004, p. 24)

These advantages may be viewed as performance factors as the performance of

the determinant is linked directly to FDI inflows. Thus, knowing the difference

between the necessary and performance strata of determinants is vital for a

country to focus attention on areas that improve its FDI attractiveness.

Interestingly, location-specific factors of foreign investment can be viewed

through a third lens. This lens is comparable to Jones’ (1980) absolute

advantages as these factors truly distinguish one region from another.

“the most attractive location advantages for export-oriented MNCs are now

world-class infrastructure, skilled and productive labour, and an

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agglomeration of efficient suppliers, competitors, support institutions and

services”

(Puga & Venables, 1999; Liang, 2004, p. 84)

These absolute advantages for FDI investment are differentiated from the

necessary and performance factors, as they are the regional factors that attract

and delight investors the most. Thus, three distinct layers can be discerned -

necessary, performance and attractive features - that work together to attract

investment to a specific location.

3.3.3.3.3 Applying the Kano Model So, how can these new lenses of location-specific determinants of FDI be best

understood? The Kano model helps to develop product and service attributes

that are “both functionally and emotionally satisfying to customers”

(MacDonald, et al., 2006). Kano’s model presents five quality attributes based

on the relationship between perceived sufficiency of quality on the horizontal

axis and customer satisfaction with that attribute (Lai & Wu, 2011) as shown in

Figure 3-4.

Figure 3-4: The Kano Model (Source adapted from (Yang, 2005))

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Yang (2005) describes the Kano model with five categories of quality

attributes: attractive, one-dimensional, must-be, indifferent and reverse quality

attributes as shown in Figure 3-5.

Kano Category

(Alternative Names)

Description (Adapted)

Attractive

(Delighter, Value-Add)

The Attractive (A) curve means that a feature of the

country provides extra satisfaction when present but the

country is still satisfactory when the feature is absent.

One-Dimensional

(Performance,

Proportional)

The One-Dimensional (O) line means that the more

functional the feature within the country the more

satisfied the investor and vice versa.

Must-Be

(Basic, Expected)

The Must-be (M) curve indicates aspects where the

investor is more dissatisfied when the country attribute

is less functional, but where the investor’s satisfaction

never rises above neutral no matter how functional the

attribute becomes. Extra effort spent improving such

features would make little impact on satisfaction for the

investor.

Indifferent The Indifferent (I) circle means that a feature of a

country does not provide either satisfaction or

dissatisfaction to the investor.

Reverse The Reverse (R) line means that a feature being present

in a country causes dissatisfaction. Such features should

be eliminated.

Questionable The Questionable (Q) category means that scores

signify that the question was phrased incorrectly, or

that the person misunderstood the question Figure 3-5: Description of Kano Categories (Adapted from (Berger, et al., 1993, pp. 3-5))

Kano’s model of attractive quality proposes that quality attributes are dynamic

and change from attractive to one-dimensional to finally being must-be over

time (Kano, 2001). Using a specific Kano questionnaire and evaluation tables,

the perceptions of respondents are grouped into the Kano categories. The

classification of a feature is determined by: Kano category = maximum (A, O,

M) if (A+O+M) > (I+Q+R) or maximum (I, Q, R) if (A+O+M) ≤ (I+Q+R),

(Lai & Wu, 2011). Classifying country attributes into the Kano categories

provides many advantages. These advantages have been adapted from

Sauerwein, et al. (1996):

Prioritise attribute development: Investing in attractive and one-

dimensional aspects of country attributes provides greater value for

money than developing must-be attributes, which are already at a

satisfactory level.

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Country attributes are better understood: The country features that

have the greatest influence on foreign investor attraction can be

identified. Classification of attributes allows greater targeting of

resources to attract FDI.

Focused Industrial Development Activities: Kano’s model helps

establish the importance of individual country features in satisfying

foreign investors. Thus, it creates the optimal prerequisite for industrial

development activities.

Trade-off Decisions: the Kano method provides valuable insight for

trade-off situations in industrial development. Where two country

features cannot be developed simultaneously, due to technical or

financial reasons, differentiation can occur based on the feature with

greatest influence on investor attraction.

Country Differentiation: Uncovering the attractive attributes of the

country create a range of possibilities for differentiation. A country that

only satisfies must-be and one-dimensional requirements may be

perceived as average in international markets.

Thus, the use of the Kano model to guide the development of the survey

questionnaire and the resulting quantities analysis will provide new

categorisation of FDI determinants and deliver new insights for developing

FDI features to attract Japanese investment in Ireland.

3.3.3.3.4 Constructing the Kano Questionnaire In the Kano questionnaire, each question consists of two parts: functional and

dysfunctional (Kano, et al., 1984). Functional questions are questions that ask

how the respondent feels if an investment feature is present. Dysfunctional

questions asks how the respondent feels if the investment feature was not

available. Both types of questions were formulated for each FDI feature that

was identified in the literature. When conducting the survey, respondents had

the choice of five multiple-choice answers as shown in Table 3-2: Kano

Response Choices

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Kano Response Choices

Description

I like it

This is the most positive answer. It means that the factor is very attractive for investment purposes.

I expect it

This is a slightly positive answer. It means that the factor must be present to undertake investment.

I do not care

This is neither positive nor negative. It means that this factor has neutral impact on investment.

I can live with it

This is a slightly negative answer. It means that the factor can be tolerated for investment purposes.

I dislike it: This is the most negative answer. It means that the factor is very unattractive for investment purposes.

Table 3-2: Kano Response Choices (Kano, et al., 1984; ter Maat, 2011)

3.3.3.3.5 Data Collection using the Kano Questionnaire

The questionnaire created for this research was constructed using

SurveyMonkey™ and consisted of five pages (see Appendix I Online

Questionnaire). The first page introduced the survey, and details on the secure

handling of data in line with Data Protection legislation. It then asked for some

basic demographic details about the respondent and their organisation like

nationality, company sector and job title. The second page consisted of six

questions on the Policy Factors for Investment in Ireland. The third page

looked for responses on eleven questions relating to economic factors for

investment. The fourth page consisted of six questions on business facilitation

factors for investment in Ireland. The final page surveyed the respondents’

perceptions of the importance of investment factors and provided a freeform

box for comments on Japanese MNC investment in Ireland.

The survey was sent to all 23 Japanese MNCs located in Ireland (see Table

3-3) and two relevant organisations with insight on Japanese investment in

Ireland (see Table 3-4).

No Company Name Questionnaire type

Industry Sector

1 Alps Electric (Ireland) Limited

Self-administered Hardware Information and Communications Technology (ICT)

2 Astellas Ireland Co., Ltd. Self-administered Pharmaceuticals

3 Carten Controls Limited Self-administered Hardware Information and Communications Technology (ICT)

4 Daiwa Europe Fund Managers Ireland Ltd

Self-administered Financial Services

5 Fujitsu Ireland Ltd Self-administered Information and Communications Technology (ICT)

6 Goodman Medical Self-administered Medical Technologies

7 Hitachi Koki Europe Ltd Self-administered Hardware Information and Communications Technology (ICT)

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8 KG Aircraft Leasing Co Ltd Self-administered Financial Services 9 Neriki Europe Ltd Self-administered Industrial Products and Services

10 Ohshima Ireland Limited Self-administered Hardware - Information and Communications Technology (ICT)

11 Orix Ireland Ltd Self-administered Financial Services

12 Rexxam Electronics Irl. Ltd Self-administered Hardware Information and Communications Technology (ICT)

13 SHIMADZU CORPORATION Self-administered Advanced Science 14 Sojitz Aircraft Corporation Self-administered Financial Services

15 Sumitomo Mitsui Finance Dublin Limited

Self-administered Financial Services

16 Swiftcall Long Distance Self-administered Business Services 17 Takeda Ireland Ltd. Self-administered Pharmaceuticals

18 THK Manufacturing of Ireland Ltd.

Self-administered Industrial Products and Services

19 Trend Micro (EMEA) Ltd Self-administered Software - Information and Communications Technology (ICT)

20 Uchiya Ireland Ltd Self-administered Industrial Products and Services 21 Yakult Ireland Self-administered Food & Drink / Healthcare 22 Mitsubishi Motors Self-administered Motor Vehicles 23 Sony Self-administered Electronics

Table 3-3: Table of All Japanese Firms in Ireland included in survey

No Company Name Questionnaire type

Industry Sector

1 IDA Ireland Self-administered Semi-state Body 2 Telegael Ltd Self-administered Information/Media Group

Table 3-4: Table of other respondents included in Survey

3.3.3.3.6 Evaluate the Results using the Kano Model

In order to interpret the results of the survey, a matrix (see Table 3-5) is used to

analyse each response.

Table 3-5: Kano Evaluation Table (Source (ter Maat, 2011; MacDonald, et al., 2006; Berger, et al., 1993)

As each response is plotted on the table, a response outcome is recorded.

3.3.3.3.7 Categorise and Prioritise FDI Features Based on the response data, the investor FDI attribute can be placed into the

relevant Kano category. The customer satisfaction coefficient can also be

determined: The customer satisfaction coefficient states whether satisfaction

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can be increased by meeting an FDI requirement, or whether fulfilling the FDI

requirement merely prevents the customer from being dissatisfied (Berger, et

al., 1993). The customer satisfaction coefficient is measured using the

following formulae.

Extent of satisfaction: (A+O) / (A+O+M+I)

Extent of dissatisfaction: (O+M) / (A+O+M+I) * (-1)

In addition, the FDI determinants can be prioritised using the rule provided by

Berger et al. (1993): Must-be > One-dimensional > Attractive > Indifferent.

However, in some cases, it can be unclear as to which feature to prioritise and

in these cases, the “self-stated-importance” scores provided by respondents will

be used to determine the priority.

3.4 Limitations of Methods Used

Although the research methods chosen for this study were carefully prepared

and developed, there are several limitations. First, the research was conducted

over a three-month period, at intermittent stages. Research over a longer period

may have allowed greater insights from the interview process. Second, the

author is currently employed by Fujitsu and while not directly involved in the

foreign investment, has familiarity with the people involved. This familiarity

may lead to bias and subjectivity but at all stages the author maintained

objectivity and followed best practice on using open-ended questions in

interviews.

Third, the population for the survey group is small with only 23 firms in the

sample. This limitation is not controllable however, as there are only 23

Japanese firms in Ireland. While the study may not be generalizable, the survey

may be generalizable within the Irish context. Finally, while the use of the

Kano model provides a new lens for FDI determinants, there is the difficulty of

adapting the model appropriately for this study. It may be argued that such

application is not appropriate but the author believes its applicability has been

sufficiently demonstrated.

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3.5 Conclusion

In summary, this study proposes to identify the location-specific determinants

of FDI in Ireland for Japanese MNCs. The objective of the research is to

understand the various perceptions of Japanese MNCs and compare those

perceptions to the extant literature. To do this a dual-phase approach was

developed to gather a combination of qualitative and quantitative data in an

effort to reduce the impact of ‘method effect’ (Tashakkori & Teddlie, 2003;

Saunders, et al., 2009). The qualitative phase involved a case study, which

gathers real-world information on Fujitsu’s foreign investment in Ireland,

providing rich data on the case. The quantitative phase used an online

questionnaire based on the Kano model.

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4 Findings and Discussion

4.1 Introduction

This section presents the findings from the two-phased process outlined in

chapter three. As this study used mixed-methods to gather the data using both

semi-structured interviews and questionnaires, the results will be developed by

first highlighting the results from the survey and then compare these findings to

those from the case study interviews. This approach will provide greater

understanding of the findings and enable patterns to be established. These

comparisons between methods will also help answer the primary and secondary

research questions. The findings are also discussed in each section to highlight

any insights from the data.

4.2 Findings from Questionnaire

The topics in the questionnaire were based on the themes from the literature

and designed around the conceptual framework in Chapter 2. Each topic was

developed into associated Kano questions and importance ranking questions

(as per Appendix I Online Questionnaire).

4.2.1 The Survey Sample

The overall response to the survey was 52%, with 11 of the 23 Japanese MNCs

in Ireland (See Figure 4-1) providing a response and both of the independent

bodies also completing the questionnaire.

Figure 4-1: Survey Sample and Response Rate

23

11

2

2

Survey Distribution Survey Response

Survey Sample & Response Rate

Japanese MNCs Japanese Interest Bodies

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4.2.2 Demographic Data

Respondents were asked to supply demographic data as outlined below. A

summary of the demographic data is provided in Figure 4-2 and it shows that

Group 2 consisted of companies in multiple industry sectors. The respondents

were of varying nationalities, with significant time in senior positions within

their respective companies. Thus, the respondents fit well to answer the

primary and secondary research questions regarding perceptions of managers

in Japanese MNCs.

Figure 4-2: Summary of Demographic Data

0% 50% 100%

Irish

Japanese

Austrian

Respondent Nationality

23%

31% 23%

7%

8% 8%

Sector Distribution from Respondents

ICT Financial Manufacturing

Automotive Government Media

92%

8%

Member of Management

Yes

No

0%

10%

20%

30%

40%

50%

5 to 10Years

10 to 15Years

15 to 20Years

20 to 25Years

25 to 30Years

Time in Company

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4.2.3 Analysis using the Kano Model

Before presenting the Kano Questionnaire results, the question topics as shown

in Appendix I Online Questionnaire were given a short name for easier

communication and display of the results (See Table 4-1). These short names

will be used throughout the survey findings.

Table 4-1: Short Names for Topics addressed in Survey Questionnaire

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4.2.4 Survey results

This survey consisted of 23 topics, with each topic having two sub-questions

(functional and dysfunctional). The survey output from Survey Monkey™ (see

Appendix I Online Questionnaire) required further analysis using Excel™ in

order to present these findings based on the Kano Model. To the knowledge of

the author, no online survey method is available for direct Kano presentation

and analysis. This section will present the survey results post-analysis.

An overview of the FDI feature categories and the consolidated survey

responses is gained from the Kano Questionnaire results in Table 4-2 below.

Table 4-2: Kano Questionnaire Results (Group 2)

The Kano category has been calculated using the Berger et al. (1993) formula

as outlined in Figure 4-3.

Figure 4-3: Kano Category Selection Calculation. Source (Berger, et al., 1993, p. 13)

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4.2.5 Prioritised Survey results

Berger et al. (1993) proposed that simply viewing the satisfaction and

dissatisfaction levels on the Kano model did not allow for enough

differentiation between factors. The proposed model by Berger et al. (1993) is

shown in Figure 4-4.

Figure 4-4: Kano Functional Dysfunctional Graph. Source (Berger, et al., 1993)

Using the Berger et al scoring mechanism, the results from the surveys were

averaged to produce the following table (Table 4-3).

Table 4-3: Average Dysfunctional, Functional and “self-stated-importance” scores

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The results are difficult to decipher so the relevant section of the graph has

been extracted in Figure 4-5 below. The figure shows a plot of the X-Y

position in terms of functional and dysfunctional scores with the size of the

individual bubble representing its importance score.

To define and understand the most important FDI factors for Japanese firms

investing in Ireland, the author proposes the use of “Constellations of FDI

Importance”. This is based on the visual similarity between the bubble chart

and astronomical phenomena and this helps to understand the relationship

between FDI determinants for Japanese MNCs investing in Ireland. The author

proposes four constellations of FDI importance from the survey results as

shown in Figure 4-5.

Figure 4-5: Constellations of Importance

Again, the size of each point on the map represents the average importance

score and this extra dimension provides a valuable addition to the results

discussed in the previous sections. Taking the most significant determinants

and linking them to related high-importance factors provides the following

“constellations”.

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1. The Quality People Triangle: The Japanese firms attach significant

importance to the FDI factors of Productivity, Skills and Educated

Workforce. Increases in all these factors are seen as highly satisfying

and conversely reduction in these factors results in dissatisfaction. The

results suggest that every effort must be made to develop the Irish

workforce, as increases in these features will increase attractiveness for

Japanese investors.

2. The Risk Spire: Foreign investment from Japan is risk averse and the

perception of the Legal System and Corruption are of high importance.

While improvements in these FDI factors will not result in as much

satisfaction as the Quality People Triangle, any decline in these factors

will lead to a greater overall dissatisfaction with Ireland as an

investment location.

3. The Government Web: The role of Government is linked to a number

of factors that respondents highlighted as relatively important. Quality

Infrastructure, openness to trade, access to regional markets and

bureaucracy are linked to government policy and impact on doing

business. Further linkages to operating costs and taxation reflect the

importance of profitability for Japanese MNCs. Although each

determinant has a lower importance than the previous constellations, on

aggregate the importance of the government role is an important

determinant of FDI attraction.

4. The Industrial Development Circle: The development of high quality

industrial policies leading to many specialised knowledge clusters is

ranked with high importance. Improvements in this factor will lead to

moderate satisfaction while deterioration will lead to moderate

dissatisfaction. This circle seems incongruous but this may highlight

that Industrial Development is a more attractive feature and highly

valued by Japanese MNCs.

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4.2.6 Top 5 FDI Determinants

The questionnaire asked respondents to nominate the top five most important

determinants from the 23 determinants listed. The opportunity to add additional

determinants was provided but no respondent added any. The percentage of

importance scores for each FDI determinant was calculated for each rank from

1 to 5. The results are shown in Figure 4-6 below where each respondent had 5

votes and thus the total response is 500%.

Figure 4-6: Results from Top 5 Ranking in Survey

Using the aggregate totals, the top five FDI determinants from the survey are

shown in Figure 4-7 below. Ireland’s low corporate tax rate is still seen as the

most important element by Japanese MNCs for investment in Ireland followed

closely by the skilled workforce. The government’s role in maintaining

stability and access to large regional markets is also of paramount importance.

Interestingly, the domestic Irish market received no importance scores from

any respondent and this may reflect the export nature of Japanese MNCs in

Ireland.

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Figure 4-7: Top 5 FDI Determinants from Survey

4.2.7 Discussion on Questionnaire Findings

The results of the survey as shown in Table 4-2 provide initial feedback on the

perceptions of managers within Japanese MNCs on the key factors that

influence them investing in Ireland.

4.2.7.1 Discussion on Policy Determinants Perceptions

The role of policy determinants in attracting investment is clear from the

results. Figure 4-8 shows that Japanese MNCs regard the proactive role of

Government in attracting FDI as a basic expectation, along with high-quality

institutional standards. This finding is in line with expectations as Rios-

Morales & O'Donovan (2006) argue that governments require a holistic

approach to reduce barriers to foreign investors and provide incentives

alongside more long-term development goals. A study by Mody et al. (1998)

found that for Japanese firms in particular, that government restrictions on

foreign ownership are strongly resented by Japanese investors and enforced

export rules are a major disincentive. The respondents to this survey appear to

agree and regard openness to trade as a necessary determinant for foreign

investment.

0%10%20%30%40%50%60%70%Top 5 FDI Determinants by Aggregate Importance

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Figure 4-8: Role of Policy Determinants (Group 2)

Previous research has failed to reach consensus on the impact of political

instability and risk on foreign investment. Studies by Singh & Jun (1995),

Blonigen (2005), Mauro (1997) and Cieslik & Ryan (2004) found that political

risk is a deterrent to FDI. In this study, Political Stability is perceived as a one-

dimensional feature of FDI by the respondents meaning there is a direct

correlation between level of political stability and the MNCs positive

perception of the country. Thus, this study agrees with the work of the

aforementioned authors. It contrasts however with the findings of Wheeler and

Mody (1992) who found that although geo-political risk was significant,

domestic socio-political risk is assigned little importance. The contrast in

results may reflect the difficulty in measuring perceived risk and the differing

proxy indicators used to determine risk levels (Lim, 2001, p. 16).

The final aspect of political determinants of FDI is the industrial standards.

This refers to the promotion of high quality industrial policies, which drive

specialised knowledge clusters in Ireland. This study shows that industrial

development is seen as an attractive feature of FDI. This means that it may not

be an initial consideration for foreign investors from Japanese MNCs but any

improvements in industrial development will be seen as a delightful aspect of

the country. This finding agrees with a study by Dimitropoulou, et al. (2007)

and UNCTAD (2010) which argued that the quality of government policy on

industrial development aimed at creating areas of regional specialisation is

crucial, as these regions are positively associated with FDI. However, this

study fails to determine the reason why industrial development is seen as an

attractive feature of FDI and thus it is not possible to confirm the “herd

behaviour” of following competitors is a contributory factor (Kinoshita &

Mody, 1997)

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4.2.7.2 Discussion on Economic Determinants Perceptions

The decision to invest in Ireland by Japanese MNCs is highly dependent on

economic factors. The results from the survey on the economic determinants of

FDI in Figure 4-9 highlight that the economic climate in Ireland is perceived to

affect the foreign investment decision in different ways.

Figure 4-9: Economic Determinants of FDI

The FDI feature of local capital with a Kano category of Must-Be refers to the

expectation that access to local capital markets within a stable banking system

is provided. A report by UNCTAD (2008) highlighted that for western

countries including the EU-15, a stable banking system is crucial for

investment. Other studies also point out that a functioning banking system is a

significant determinant of FDI and that enables local businesses to interact with

MNCs is vital for investment purposes (UNCTAD, 2011; Piteli, 2010). Based

on Berger et al. (1993) interpretation, Must-Be features are the most important

and therefore, this study agrees with the prior research.

The one-dimensional or performance FDI features are all viewed to be

contributory factors for FDI investment. The FDI features with the highest

category response include Skills (62%), Productivity (54%), Regional Market

(62%), corruption (54%) and macroeconomic (54%). Foreign MNCs in Ireland

employ higher proportions of skilled labour than industry on average (Barry &

Bradley, 1997) and this correlates with the results of this survey. Japanese

MNCs perceive the skilled workforce as a crucial economic determinant of

FDI in Ireland and this agrees with the work of Schneider & Frey (1985),

Borensztein, et al. (1998) and Noorbakhsh, et al. (2001) who found that access

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to high skilled labour is a significant determinant of a nation’s location

advantage and is important in attracting FDI.

Closely related is the productivity of workers and Ireland has traditionally been

viewed favourably for its labour quality and productivity (Gunnigle &

McGuire, 2001; IDA Ireland, 2011; Hewitt-Dundas, et al., 2010). In addition,

Gilmore et al. (2003) found that the availability of a skilled workforce was

significantly more important in FDI decisions than low-cost labour. This study

is in agreement with Gilmore et al., as productivity has a high one-dimensional

score and labour cost is viewed as a lower priority attractive feature. Moreover, the

results suggest that high labour costs are accepted by Japanese MNCs investing in

Ireland but reductions in those costs would be very attractive for further FDI.

Thus, this echoes the study by Gunnigle & McGuire (2001) that labour cost is

not seen as a critical factor in MNC investment in Ireland.

4.2.7.3 Discussion on Business Facilitation Determinants

The business environment within a host country has significant influence on

investment decisions. The location-specific FDI factors for enabling a business

to operate effectively are shown in Figure 4-10 with the Kano categories.

Figure 4-10: Business Facilitation Determinants of FDI - Results

The managers in Japanese MNCs perceive a well-developed investment

promotion framework and a robust legal system as expected requirement for

investment. Morisset (2003, p. 18) argues that promotion agencies with

aggressive FDI campaigns positively influence FDI decisions, particularly

where the country has a good overall investment climate. Similarly, the World

Bank (1997) finds that promotion only succeeds when the country is attractive

to investors. This is interesting as Must-Be features will not increase investor

satisfaction with further improvements but increase dissatisfaction if absent.

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Thus, investment promotion is a must-have but not sufficient for investment

and the survey agrees with the earlier research.

FDI features that can deliver satisfaction for foreign investors are one-

dimensional FDI features of improvements in workforce education (54%),

improvements to quality of life (46%) and streamlining of red tape (54%).

There is a consensus that countries that invest in improving quality of life

attract more FDI (Globerman & Shapiro, 2004; Peterson, et al., 1999;

Schneider & Frey, 1985). This study on Japanese MNCs appears to agree with

the work of Gunnigle & McGuire (2001) on US MNCs invest in Ireland,

locating in Dublin for quality of life reasons.

The importance of low levels of bureaucracy and red tape are also highlighted

in the results. These find agreement with studies by Kobrin (1979) and

Kinoshita & Campos (2002) who found that the degree of red tape and

corruption was an important factor in investment. For Japanese MNCs,

improving the bureaucracy of doing business will result in increased

satisfaction.

Lastly, the prior knowledge of Ireland and the previous investment or presence

in the country is perceived as indifferent. This is the lowest Kano category and

suggests that Japanese MNCs attach little significance to this FDI factor. This

result is in stark contrast to findings by Mody et al. (1998) who found that

previous presence in the host country increased investment by Japanese MNCs

in Asia and findings by Cieslik and Ryan (2004) regarding Japanese

investment into Europe. The reason for such a contrast is uncertain, however it

may be the importance of such prior information is not seen as relevant until an

investment is in progress and during the survey the need for such knowledge is

not perceived as a major concern.

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4.3 Findings from Interviews

Data was collected from five interviews, all conducted within Fujitsu. Each

interview commenced with reference to the pre-briefing material supplied (See

Appendix II: Interview Format) and the right to privacy of the individual

submissions by each interviewee. All interviewees were happy to share their

names as shown in Table 4-4.

Name (Optional) Nationality Company Name Job Title Time with Company (Years)

Member of Management (Yes/No)

Regina Moran Irish Fujitsu Ireland CEO 26 Yes

Anthony McCauley Irish Fujitsu Ireland Head of Innovation 14 No

Collette McMullan Irish Fujitsu Ireland Legal and Commercial Director

6 Yes

Louise Brady Irish Fujitsu Ireland Marketing Manager 5.5 Yes

Ken Ashida Japanese Fujitsu Director, Strategic Planning

27 No

Table 4-4: Details of Interviews

The questions in the interviews were based on the themes from the literature

and the categories in the conceptual framework. In general, the same questions

were posed to each interview, however in some interviews related topics arose

which were explored using probing techniques (Saunders, et al., 2009, p. 338).

The findings from the interviews are presented using the three broad themes

from the literature.

4.3.1 Perceptions of Policy Determinants

Irish Government policy towards Asia in general and Japan in particular needs

greater development. There was consensus that although Ireland has been an

attractive base for FDI by US MNCs, a new approach is required to attract

foreign investment from Japan.

Role of the Government and Institutions

Government policy elicited varied opinions across the interview subjects, from

praise to criticism and apathy. The continued effort of the Government to

maintain high levels of investment in R&D was praised by Regina Moran,

CEO of Fujitsu Ireland. Given the current economic climate, this government

position on R&D spend was viewed positively by Fujitsu Japan and it helped

reduce the perceived risks with the investment. However, there was a

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perception that intergovernmental communication between Ireland and Japan

was lacking and stronger connections need to be created.

“I haven’t seen that much interaction [in] government term[s] [at] the

political level between the two countries”

(Regina Moran, CEO of Fujitsu Ireland)

The focus on China was noted but it was felt that Ireland and Japan have more

common ground politically than between Ireland and China. While previous

trade missions to Japan were successful, Ireland’s products and services are not

widely known in Japan. The respondents argued that government policy is not

enough and extensive promotion is required. Although IDA Ireland was

viewed as providing a great service in Ireland, there was some criticism of the

institutions promotional activities with only two dedicated staff in Japan.

“Two versus 128 million is not a great batting average really, so we don’t

have a lot of promotion of Ireland on the ground in Japan”

(Regina Moran, CEO of Fujitsu Ireland)

This lack of knowledge means that more effort is required to build awareness

of Ireland in Japan and to approach it differently than would be undertaken for

US MNCs. The lack of diaspora and common cultural linkages was also noted

and that building relationships between the countries is a different prospect to

attracting US investment.

Prioritisation of Government Policy

In relation to the role of the Irish government, a number of issues were pointed

out. There is a need for prioritisation of the research and development agenda

within Ireland to ensure that as a location, Ireland becomes recognised as world

class in certain areas.

“I think you’ve got to pick four or five areas and say, this is what Ireland’s

going to be known for… I firmly believe if you have that, then you’re going to

put Ireland on the map”

(Anthony McCauley, Head of Innovation, Fujitsu)

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In addition, there was a view from some interviewees that attracting Japanese

manufacturing to Ireland will be increasingly difficult due to Ireland’s cost

base and the fact Ireland is competing with China, a low-cost location on

Japan’s doorstep. The general theme from the interviews is that Ireland must

focus on higher value tasks and as Regina Moran noted “move up the food

chain now in terms of value creation” to attract foreign investment from Japan.

Another issue raised was that of immigration and the difficulty for Japanese

investors to travel to Ireland. One interviewee noted that for highly important

and busy business trips the length of time waiting at immigration in Dublin

Airport was not an attractive feature.

Alignment of Supply and Demand

The respondents highlighted the need for alignment of supply and demand in

order to attract new high-technology foreign investment from Japan. The

concept of alignment had many aspects during the interview discussions. First,

Fujitsu Japan was looking for unique world-class research that could not be

found elsewhere in the world. Fujitsu, as a Japanese MNC has a demand for

unique knowledge that can be commercialised throughout the world and

Ireland was able to supply that unique information as it was aligned to their

needs.

“the key driver is really the availability of opportunities to do leading edge

research with some of the research institutions in Ireland. There was a real

match between [what] Fujitsu is looking at in Japan and what’s actually

going on here. It's very much driven by the fact that that capability exists

here.”

(Collette McMullen, Legal and Commercial Director, Fujitsu)

“In short it's the capability that was a good match with what the organization

was looking for from our side”

(Ken Ashida, Director, Strategic Planning, Fujitsu)

Second, the national innovation system needs to forge closer links internally

within Ireland. The need for alignment between universities and research

groups in Ireland was highlighted with the need to develop university

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curriculums in line with the needs of indigenous research and ultimately

Japanese MNCs. Furthermore, the educational sector must provide education

that is fit for purpose to develop higher quality graduates. However, a word of

caution was issued by Anthony McCauley, Head of Innovation in Fujitsu who

pointed out that continual alignment with commercial applications may

become stifling and there is a need for balance as “researchers have got to just

research new ideas, because that’s how you create markets”.

Tax and Fiscal Policies

The opinion among respondents as to the importance of the fiscal policies was

varied. The corporation tax rate was viewed as more significant for US MNCs

investing in Ireland and potentially being a secondary concern for FDI from

Japanese MNCs. However, the incentives and credits offered by the IDA and

Science Foundation Ireland (SFI) for the investment by Fujitsu was lauded and

seen as “very supportive” and “extremely generous”. Fujitsu’s legal and

commercial director viewed the tax credits for the investment as a key factor

for the investment. On the other hand, Fujitsu’s Head of Innovation highlighted

that the world-class leading edge research was the primary attraction and while

tax incentives were part of the package, there was certain uneasiness with these

grants from a Japanese perspective.

“What was more important to them was that they were coming here and they

coming to a world class destination. That they were going to deal with the

best. The grants and all that were not as important … Actually, they didn’t

feel comfortable about governments giving them grants. They weren’t easy

with that.”

(Anthony McCauley, Head of Innovation, Fujitsu)

Respondents also remarked on the increasing competition from other countries

in Europe in terms of fiscal policies. There was some concern that other

neighbouring countries such as Northern Ireland, Scotland and Wales had

become increasingly competitive and Ireland policy makers must ensure we do

not fall behind with fiscal policies for foreign investment.

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4.3.1.1 Discussion on Policy Determinants Perceptions

An interesting concept raised in the interviews was that of inter-governmental

communication and the role it plays in raising awareness. There was some

criticism of the level of promotion by the Irish government in Japan and mixed

views on IDA Ireland’s focus on attracting Japanese investment. This finding is

aligned with the findings of Rios-Morales & O'Donovan (2006) who argue that

governments require a holistic approach to reduce barriers to foreign investors

however this is more specific. Inter-Government communication to build

relationships and awareness is an important determinant in attracting FDI from

Japan.

This foreign investment by Fujitsu Japan in R&D collaboration in Ireland

highlighted another key concern. Prioritisation and alignment of government

policies to drive the national innovation system is required to attract Japanese

FDI but room must be given for the spirit of innovation to create new markets

to attract future investment, as visualised in Figure 4-11.

Figure 4-11: Alignment of Policies with needs of Japanese MNCs

This is in broad agreement with prior research on the need for quality industrial

development policies (Dimitropoulou, et al., 2007), high-skilled labour

(Borensztein, et al., 1998; Noorbakhsh, et al., 2001) and government policies

for demand-driven strategies in education, R&D and human capital

accumulation (Miyamoto, 2003; Saggi, 2002). This research indicates a new

dimension however as alignment with commercial needs cannot be exclusively

followed, non-aligned freethinking is needed to create “new markets” and

increase the attractiveness of Ireland.

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4.3.2 Perceptions of Economic Determinants

Economic Stability

A number of respondents referred to the current economic climate in Ireland

and its impact on the FDI by Fujitsu. The Irish bailout was not seen in a

positive light and it did tarnish the image of Ireland in Fujitsu Japan. However,

after the initial engagement, perceptions changed as there was a realisation that

life goes on and the Irish economy was still functioning well. There was

recognition of how Ireland was handling the debt crisis and the hard decisions

being made to regain economic stability.

“I don’t think [the economic recession] had any major influence on the

decision-making process”

(Ken Ashida, Director, Strategic Planning, Fujitsu)

The same sentiment was noted of the Irish banking crises and the lack of access

to local funding had no impact as Fujitsu had significant funds for R&D

investment.

Access to Regional Market

Ireland’s position as a member of the European Union has long been publicised

as an attractive feature for foreign investors. Regina Moran, Fujitsu’s CEO,

pointed out that Ireland and Japan can act as gateways to Europe/US and Asia

respectively, and developing strong bonds could be mutually beneficial to both

countries. Furthermore, Fujitsu’s Marketing Manager, Louise Brady noted that

Ireland’s strategic location in Europe and its strong ties with the US place it “at

the heart of the trading world”. This was echoed by Fujitsu’s CEO :”Ireland

has got a competitive advantage there in being very much a part of Europe still

… that is a huge factor and having … access to America”.

Skilled Labour and Knowledge Ireland continues to produce high quality skilled labour and delivers unique

knowledge capabilities. Feedback from the interviews continually brought up

the theme of the world class nature and unique quality of the knowledge in

Ireland.

“We were looking for unique research that Japan could not get anywhere else

that was world class”

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(Anthony McCauley, Head of Innovation, Fujitsu)

A unique attraction in Irish research institutes is an oxymoron. The lack of

purely Irish-born and Irish-based researchers is a distinct attraction for Ireland.

As a small open economy, Ireland has sourced researchers and knowledge

outside its borders in an approach akin to open innovation (Chesbrough, 2003).

This has resulted in a unique and eclectic international mix of people and

knowledge that increases Ireland’s innovative capacity and attraction to

Fujitsu.

“they were impressed with was the international mix of the research institutes.

The age, yes, they were young. They were very confident, but the

international mix, that’s what they were looking for. They’re not looking for

purely Irish based-research full of our researchers”

(Anthony McCauley, Head of Innovation, Fujitsu)

However, given Ireland’s high unemployment, some fear was expressed that

Ireland’s immigration policies should not restrict the flow of knowledge and

people into the country, which can provide unique competitive advantage.

When referring to the Fujitsu investment in research collaboration with the

Digital Enterprise Research Institute (DERI) in Galway, it was clear the quality

of the people working in Ireland is a key attraction.

“DERI would be seen and this is something that Ireland needs to be very

cognizant of … as world class… when [the Japanese] come here, they take

pictures with Stephen Decker, because he is seen as, he’d be like a film star in

the area of linked data. That’s why they’re attracted to Ireland.”

(Anthony McCauley, Head of Innovation, Fujitsu)

The work of IDA Ireland in attracting world class figures like Stephen Decker

is applauded by respondents, as such leading researchers and consolidated

research centres are very attractive to Japanese investors. Another unique

proposition for Ireland is the access afforded to MNCs by the top researchers.

The accessibility of such researchers is seen as a key attraction for Fujitsu,

which would not be available to Fujitsu in larger countries with larger research

institutes.

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Furthermore, the quality of the labour skills is also demonstrated by the fact

that this investment by Fujitsu is one of the first in the world where Japan

collaborated on research rather than subcontract it. The openness, flexibility

and ease of working within Irish institutes is unique and an attractive feature

for Fujitsu.

“our researchers have done very in-depth analysis of the capability and they're very

happy about it. It was all positive I would say”

(Ken Ashida, Director, Strategic Planning, Fujitsu Japan)

Operational Costs Although the operational and labour costs are a consideration for all

investments, they did not feature high on the list of priorities for Fujitsu.

Ireland’s competitiveness is viewed as improving due to the recession and

reducing labour costs although some fear is expressed about the return of high

labour costs, which would erode Ireland’s competitiveness. Although the

operational cost base remains high in terms of energy and utilities, this was not

seen as an important factor for the investment.

“That was very much led by the research opportunity and the innovation that

exists rather than cost of labour”.

(Collette McMullen, Legal and Commercial Director, Fujitsu)

Industrial Knowledge Clusters

A number of respondents highlighted the importance of industrial clusters as an

attractive feature for investment in Ireland. The work of Science Foundation

Ireland, IDA Ireland and Enterprise Ireland were extoled for the creation of

competency centres where the focus is on excellence in research. These

knowledge clusters enable many leading edge researchers to work together and

produce world class knowledge. When discussing the TRIL (Technology

Research for Independent Living) research centre, Ireland’s small physical size

and the relative proximity of competency centres was also viewed as a unique

attractive feature for investment by Japan.

“What attracted them there is again you have a number of research institutes

working together. The one thing that Ireland has going for it is its small.

These groups can work together, because the island of Ireland is small, so you

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have three research groups in the healthcare area. It gives them a very

unique combination, something that they could not get in the US. They could

not get in Japan. They couldn’t get in China.”

(Anthony McCauley, Head of Innovation, Fujitsu)

In TRIL, the diversity of knowledge and disciplines working on research is

unique. Clinicians, doctors, nurses, physiotherapists, and psychiatrists work in

Dundalk in a living smart environment. This is backed by the unique

environments that will add value for Japan as a culture when research outputs

are delivered.

4.3.2.1 Discussion on Economic Determinants Perceptions

Ireland’s economic crisis has received much attention nationally and

internationally in recent years. Fujitsu Japan did not see the bailout in a

positive light but they were attracted by other factors such as the quality of

skills, research and innovation. This research concurs with other studies on

Ireland, which found that the size of the domestic market is of little

significance to foreign investors who primarily locate in Ireland to export

(Barry & Bradley, 1997; O'Connor, 2001). However, this conflicts with other

studies which found that the growth of the domestic economy (Groh & Wich,

2009; Wheeler & Mody, 1992; Singh & Jun, 1995) and the host country’s

market size (Torrisi, et al., 2008) were crucial for FDI investment. This

contrast may be explained by the R&D collaboration by Fujitsu Japan is not

reliant on the domestic market (UNCTAD, 2005). This finding is also echoed

in the survey results and the “constellations of importance” that highlight that

quality people and skills are more significant than economic concerns. Thus,

this finding highlights that where perceived benefits in investment are high,

then perceived economic risks are reduced as determinants of FDI. This

compensatory effect may be worthy of further research.

More important than the domestic market is access to a large regional market

place (Lim, 2001; UNCTAD, 2010; Cheng & Kwan, 2000). The respondents in

the case study agreed that access to Europe and to the US is part of Ireland’s

unique competitive advantage. The case highlights that commercialisation of

new research undertaken in Ireland can have applications in regional and

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global markets and the creation of knowledge has fewer borders. The survey

results agree and regional market access is significantly more important than

the Irish domestic market.

IDA Ireland has focused on attracting FDI to Ireland by establishing world-

class research and innovation base through MNCs and research institutes. This

policy is working as Fujitsu Japan was attracted by the “world-class” people

and research. This agrees with studies by Schneider & Frey (1985),

Borensztein, et al. (1998) and Noorbakhsh, et al. (2001) which found that the

access to high skilled labour is a significant in attracting FDI. As mentioned

previously, the cost of labour was not a significant factor for investment and

high skills was more important.

Further, a unique insight was proffered in the Fujitsu case study. Part of

Ireland’s attraction to investment from Japan was oddly its lack of Irish-ness.

The unique, eclectic mix of international talent in a diverse multidisciplinary

multicultural research environment excited Fujitsu Japan and created new

opportunity not present in the largely homogenous Japanese innovation base.

This result is confirmed by the questionnaire results and the high importance of

the “people quality constellation”. Thus, Ireland’s open borders policy and the

work of the IDA in attracting leading talent means Ireland is a cauldron of

innovation and skills that is attractive to Japan.

Most interestingly, a concept not discovered in the literature review is that of

the side effects of country size on FDI attraction. The interviews highlighted

that Ireland’s small size means that there is physical proximity between

research institutes, increased collaboration between institutes, smaller and more

focused research institutes and easier access to the world-class researchers. In

addition, Fujitsu Japan found that openness, ease of working with and the

research flexibility of the Irish institutes as a uniquely attractive feature. By

meeting top researchers, the “film stars” of research, Fujitsu Japan found a

unique capability in Ireland not found in larger countries, a captive audience

with the worlds brightest and best.

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Several studies have found that FDI increases with low-cost labour in the host

country (Barrell & Pain, 1996; Cheng & Kwan, 2000; Kinoshita & Mody,

1997; UNCTAD, 2008). However, this study offers a divergent view and found

that the cost base in Ireland was not viewed as a salient factor in the FDI

investment by Fujitsu Japan. This complements research which found that

productivity (Groh & Wich, 2009; UNCTAD, 2011) and availability of a

skilled labour force (Gilmore, et al., 2003) was more important than low-cost

labour. This also confirms the study by Gunnigle & McGuire (2001) that

labour cost is not seen as a critical factor in MNC investment in Ireland.

4.3.3 Perceptions of Business Enablement Determinants

Business Conditions

Business conditions in Ireland have recovered significantly since the economic

recession occurred. Interviewees generally believed that competitiveness had

improved due to reductions in labour costs but cautioned against any erosion to

this current competitiveness. The views on establishing the foreign investment

in Ireland received mixed feedback in terms of bureaucracy and red tape. Ken

Ashida, Director, Strategic Planning from Fujitsu Japan noted, “We did not feel

that there was a bureaucratic side of it that was making an impact on the

project”. This view was endorsed by others who found that the level of

bureaucracy was warranted and Ireland was not considered a difficult place to

do business.

“[Fujitsu] are a big multinational and they're expecting to do things properly

and execute proper agreements. There's definitely no perception that Ireland

is bureaucratic or difficult to do business in at all”

(Collette McMullen, Legal and Commercial Director, Fujitsu)

One respondent praised IDA Ireland for being helpful and facilitative during

the foreign investment process. However, some difficulties were experienced

with the foreign investment in the collaborative research by Fujitsu. The

absence of a single point of coordination increased the level of bureaucracy and

impacted the investment. Finding the right approach was seen as more by luck

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than design and the wrong moves could have been costly but were ultimately

resolved.

Legal

Due to the collaborative research focus of the investment by Fujitsu Japan, the

legal aspects of securing intellectual property right (IPR) were seen as

imperative. From a corporate perspective IPR is crucial to the

commercialisation of the research but this had to be balanced with the

researchers need to publish articles in academic papers. Feedback from

respondents highlighted that both parties had to get something from the

collaboration and the legal hurdles were not difficult to overcome.

Quality of life

The topic of quality of life received limited attention during the interviews but

several respondents mentioned the openness of the people as an attractive

feature for investment in Ireland. During the discovery phase, before

investment, the openness and flexibility of people was a key attractor.

“[W]e’ve had ten different researchers here, and of the ten of them, seven

said they would move to Ireland tomorrow and live here. They’ve been very

impressed with Ireland, they love the people”

(Anthony McCauley, Head of Innovation, Fujitsu)

Thus, the quality of life offered in Ireland was seen as extremely attractive by

Fujitsu personnel from Japan and added to the overall attractiveness of the

investment proposition in Ireland.

Educated Workforce

The educational level of the workforce was generally perceived as positive by

the interviewees. However, there were some concerns expressed about the

ranking of Irish Universities on an international scale making the promotion of

those institutions more difficult.

“They deal with MIT Sloan and Stanford and with people at that level.

Oxford. Our universities like Dublin City University wouldn’t roll off the

tongue”

(Regina Moran, CEO, Fujitsu)

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However, although the institutions were perceived as having world class

knowledge, the quality of top level Irish graduates was questioned. There is a

need for more focused curriculums and greater travel abroad to develop world

class skills that can be repatriated to Ireland.

“In terms of the educational level, that is a challenge for Ireland. At the

moment, our PhDs would not be seen as strong as European PhDs … talking

to people from the research institutes when they’re doing interviews, they’re a

little bit disappointed that Irish students, research students, are not traveling

as well as they should. ”

(Anthony McCauley, Head of Innovation, Fujitsu)

Previous Knowledge of Location

For Fujitsu, the foreign investment is likely not to have occurred but for the

previous experience in Ireland due to the presence of its subsidiary, Fujitsu

Ireland. Local management provided the information to Fujitsu Japan and

promoted the quality of the research being done in Ireland. There was also

significant effort in ensuring that all aspects of the collaborative investment

were well planned to remove any risk associated with the investment. Thus, the

role of the subsidiary is a significant determinant in attracting FDI from Fujitsu

Japan.

“Unless this had been driven from Ireland, I don’t think Fujitsu Japan

would have come and looked at Ireland”

(Collette McMullen, Legal and Commercial Director, Fujitsu)

This drive from Ireland to attract FDI from Japan actually changed Japanese

perceptions of Ireland. This change of perception is vital for future attraction

and is again a key factor in FDI investment by Fujitsu Japan.

“I had a very limited knowledge, which just turned out to be rather negative.

My previous knowledge [went from] negative … to positive as the outcome of

the decision for doing this joint research”

(Ken Ashida, Director, Strategic Planning, Fujitsu Japan)

Culture

Opinions on the effect of cultural differences between Ireland and Japan were

varied across respondents. There was an understanding by some respondents

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that the Japanese work differently to the Irish and have different ways of doing

business. The building of relationships between the two cultures was noted as a

significant difference to working with US MNCs where the shared cultural

heritage makes working together easier.

“What way to behave and the gift-giving, the respect, the learning of

Japanese. We reached out because we realised that there was a bridge

that had to be built between the two cultures as well as the two

countries … [You] don’t have all of that when you’re dealing with an

American foreign direct investment”

(Regina Moran, CEO, Fujitsu)

However, another respondent believed that research by its very nature is less

impacted by the cultural differences. The use of scientific language allows a

different form of communication to occur that overcomes many of the normal

cultural barriers. This insight may prove valuable in attracting other

investments from Japan in R&D based investments. There is also some sense

that the cultural differences, where they exist, can be overcome through shared

challenges such as being Island nations and a shared sense of enjoying life.

4.3.3.1 Discussion of Business Enablement Determinants

The business environment within a host country has significant influence on

investment decisions. Business facilitation includes post-investment services,

legal facilitation, improvements in amenities and reduction in ‘red tape’

(UNCTAD, 1998). From the point of view of bureaucracy and “red tape” this

study found that Ireland’s approach was not overly bureaucratic and was not

viewed as a deterrent for FDI. The perceptions were muted and respondents

suggested that some bureaucracy was expected. While some studies have found

that reduction in hassle costs increases FDI flows (Li & Clarke-Hill, 2004;

UNCTAD, 2011) and that the degree of red tape was an important factor in

investment (Kobrin, 1979; Kinoshita & Campos, 2002), this is not evident in

this case study. Thus, this finding contradicts the survey results and it may be

explained by different levels of bureaucracy across various sectors surveyed.

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65

Quality of life in Ireland was seen as an attractive feature by Fujitsu Japan.

With 70% of the Japanese researchers who visited Ireland expressing an

interest in moving to Ireland, this endorsement can only be seen as positive for

further FDI. This study found that the cultural and language barriers, although

significant, could be overcome with the appropriate focus in government

policies and education. While Hornberger et al. (2011) found that quality of life

and language skills were one of the top ten determinants for foreign firms

investing in developing and transition economies, the results of this study show

that it is less significant. The survey also agrees in that improvements in quality

of life will increase satisfaction for Japanese investors.

Mody et al. (1998) and Cieslik and Ryan (2004) studies point out that Japanese

FDI increases with previous presence in the host country. This study finds

mixed views in the interview responses. The respondents felt that the Irish

subsidiary of Fujitsu was crucial to investment and the respondent from Fujitsu

Japan had his perceptions of Ireland changed during the process. This points to

the credibility of information from previous investments (Kinoshita & Mody,

1997) and the importance of previous knowledge of Ireland for investment.

However, the survey found 54% of the respondents indifferent to previous

knowledge and the author speculates that more than other nationalities,

Japanese MNCs will take the time to gather necessary information before any

investment and this shortcoming can be overcome.

4.3.4 Encouraging Further Japanese Investment

Given the perceived locational determinants for FDI in Ireland, what can

Ireland do to encourage greater investment from Japan?

This question was posed to each interviewee and a variety of opinions was

provided with some commonality between responses. There was consensus on

the need for Ireland to change to meet the needs of Japan. The cultural

differences, language differences and different approach to business mean that

Ireland cannot trade on its heritage, as with US MNCs, but must adapt the

marketing effort to attract more investment. The risk-averse nature of Japanese

companies means that more time is required and this is a change from the

western approach. However, Japanese firms will commit for longer periods

once they are embedded.

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66

Several respondents called for greater alignment of government agencies so

that they understand the Japanese culture and prioritise R&D research in

Ireland to be attractive to Japan and Japanese MNCs. There is a need for a

coordinated approach to ensure that the quality of R&D is world class because

that is what Japan is seeking.

From a government policy perspective, there must be an understanding the

Japan can become a gateway to Asia and Asian market is significantly larger

than the US market. Transportation that is more direct is required between the

two countries and the education system needs to provide more Japanese

language courses. In addition, those Irish with Japanese language skills need to

be utilised to provide greater competitive advantage for Ireland.

Finally, there must be a will to focus on Japan and build Ireland’s reputation to

attract further investment. By creating binds between the two nations, further

continued investment will be made possible.

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5 Conclusions

5.1 Introduction

Ireland has been and continues to be successful in attracting foreign direct

investment from the world’s leading multinational corporations (IDA Ireland,

2011); however, the overreliance on a single source for that investment, the

US, is a cause for concern (Forfás, 2009). There has been a renewed focus on

Asia to draw further investment from that growing region (IDA, 2010b) but to

date the level of investment from Japan has been limited. To redress this

balance a different approach is needed to build bridges between Ireland and

Japan and build mutually beneficial relationships.

This research examined the location-specific determinants for foreign

investment in Ireland, which formed the primary research question. This study

investigated three research questions. The two secondary research questions:

SQ 1. What are the perceptions of managers in Japanese MNCs as to

the key factors in investing in Ireland: the role of policy

determinants, economic determinants and business facilitation

determinants?

SQ 2. Given the perceived locational determinants for FDI in Ireland,

what can Ireland do to encourage greater investment from

Japan?

The answers to these questions will ultimately contribute to answering the

primary research question for this study.

PQ 1. What are the location-specific factors that influence the decision

by Japanese MNCs to invest in Ireland?

Although focusing on FDI in general in Ireland, specific focus was given to the

location-specific determinants of FDI as elucidated from the literature.

Furthermore, the research attempted to uncover the factors specific to Japanese

MNCs as there was a lack of prior study on Japanese investment determinants

particularly in Ireland. The literature on US MNCs was used to allow

similarities and contrasts to be developed and to highlight the important policy

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68

implications for Ireland to improve its under-performance in attracting FDI

from Japan.

5.2 Secondary Research Questions

5.2.1 Secondary Research Question One

The study sought to answer two secondary research questions. The first was:

SQ 1. What are the perceptions of managers in Japanese MNCs as to

the key factors in investing in Ireland: the role of policy

determinants, economic determinants and business facilitation

determinants?

In answering this question, the author developed a multi-method study using

interviews and questionnaires to gather perceptions qualitatively and

quantitatively. In the case study interviews, the perceptions of managers were

gathered in an open explorative series of questions. On the other hand, the

questionnaire used Kano questions and sought perceptions of positive

improvements and negative deteriorations in each of 23 FDI determinants. In

addition, importance perceptions were sought for each FDI determinant and a

top-five ranking was employed.

Japanese MNCs perceive the role of policy, economic and business facilitation

determinants to be interconnected. A common theme throughout the interviews

was the relatedness of policy decisions to economic, fiscal and business

stability. The case study found that government policy to promote Ireland in

Japan, prioritisation and alignment of development objectives and the creation

of a cauldron of skilled people is crucial to attracting Japanese investment. In

this case Fujitsu Japan was attracted by Fujitsu Ireland and IDA Ireland

working together to align the best of Irish research with the needs of Fujitsu

Japan. With the initial engagement underway, Fujitsu Japan was drawn to

invest in Ireland because of its unique blend of world-class research.

The survey results were generally in agreement with the case study research.

Required (Must-Be) FDI features for investment by those Japanese MNCs

surveyed included the role of Government (46%) in policy determinants,

access to local capital (46%) in economic determinants and investment

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69

promotion (31%) in business facilitation determinants. However, the top-five

FDI features voted by the survey respondents highlighted some differences.

Over 50% of respondents voted People Skills in the top-five while almost 40%

selected the proactive role of Government as important in attracting Japanese

FDI. In addition, taxation was vote by over 60% of respondents as the most

critical requirement along with political stability (almost 50%) and access to

regional markets (almost 40%). Thus the role of government in driving

economic and business facilitation features is crucial to attracting Japanese

MNCs to Ireland.

Figure 5-1: Top-Five FDI Factors

Furthermore, using “self-stated-importance” questions in the questionnaire the

perceptions of the key factors for investing in Ireland were gathered. The

author argues that the key factors for investment by Japanese MNCs are more

complex than a simple ranking would suggest. The author instead proposes the

concept of “constellation factors” of FDI by Japanese firms. These are groups

of factors allocated high importance in the survey as well as being given

satisfaction and dissatisfaction Kano ratings. These four important

constellations of (1) People Quality Triangle, (2) Risk Spire, (3) Government

web and (4) Industrial Development Circle closely correlate with the earlier

case study and survey outputs.

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Figure 5-2: Constellation Factors for FDI

Significantly, analysis of the semi-structured interviews revealed other factors

that played a significant role in the attraction of Japanese MNCs to Ireland for

R&D collaboration:

FDI Factors Description

Open Innovation in

Research Institutes

Open Innovation in Research Institutes refers to the concept

proposed by Chesbrough (2003) where knowledge and ideas

flow into and out of an entity in an open approach to

innovation. The case study shows that collaboration between

various Irish research institutes provided a unique location for

leading edge open research not available to Japanese investors

anywhere else in the world.

People Diversity

People diversity is a unique point for Irish research that differs

to that available in Japan. The diversity of world-class skilled

resources in Irish research institutes means that Ireland is a

cauldron of innovative activity of the highest calibre. It is

unique in its lack if Irish-ness. While Japan has advanced

research, the homogeneity of the researchers may be seen to

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71

limit the innovative capability and thus Ireland may provide a

complementary service to Japan.

Smaller is Better

Smaller is better refers firstly to Ireland’s small physical size.

For Japanese MNC investors the physical proximity between

research institutes is attractive as more collaborative research

is possible and specialised research is necessary in smaller

institutes. Furthermore, smaller institutes means less hierarchy

and more easy access to the interact with world-class

researchers, something not available in other countries.

Figure 5-3: Unique FDI Factors from Fujitsu Case Study

These factors were not evident from the academic literature but were viewed as

important in the case study. While the scope of this case study in limited in its

generalizability, the unique findings offer opportunities for other research to

understand its wider implications.

5.2.2 Secondary Research Question Two

The second research question asked:

SQ 2. Given the perceived locational determinants for FDI in

Ireland, what can Ireland do to encourage greater investment

from Japan?

This question was posed to each interviewee and a variety of opinions was

provided with some commonality between responses. There was consensus on

the need for Ireland to change to meet the needs of Japan. The cultural

differences, language differences and different approach to business mean that

Ireland cannot trade on its heritage, as with US MNCs, but must adapt the

marketing effort to attract more investment. The risk-averse nature of Japanese

companies means that more time is required and this is a change from the

western approach. However, Japanese firms will commit for longer periods

once they are embedded.

Several respondents called for greater alignment of government agencies so

that they understand the Japanese culture and prioritise R&D research in

Ireland to be attractive to Japan and Japanese MNCs. There is a need for a

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72

coordinated approach to ensure that the quality of R&D is world class because

that is what Japan is seeking.

From a government policy perspective, there must be an understanding the

Japan can become a gateway to Asia and the Asian market is significantly

larger than the US market. Transportation that is more direct is required

between the two countries and the education system needs to provide more

Japanese language courses. In addition, those Irish with Japanese language

skills need to be utilised to provide greater competitive advantage for Ireland.

Finally, there must be a will to focus on Japan and build Ireland’s reputation to

attract further investment. By creating binds between the two nations, further

continued investment will be made possible.

5.3 Primary Research Question

The answers to these questions will ultimately contribute to answering the

primary research question for this study.

PQ 1. What are the location-specific factors that influence the decision

by Japanese MNCs to invest in Ireland?

Following in-depth deliberation of the relevant literature and analysis of the

findings from the case study interviews and online questionnaire, the author

proposes the following as being the salient location-specific factors that

influence the decision by Japanese MNCs to invest in Ireland.

1. Productivity, Skills and Educated Workforce

2. Legal System and Corruption

3. Openness to trade and access to regional markets

4. Quality Infrastructure, operating costs and taxation

5. Industrial Development Policies

It is ultimately the presence and interaction of these FDI determinants within

the unique context of the Irish environment, which will place Ireland as a long-

term partner for Japanese MNCs and deliver shared success.

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5.4 Limitations and Further Studies

This research is limited in that it uses a single case study and as such, the

context within which the results of that case study can be generalised is

somewhat limited. Case specific factors such as the nature of the FDI

investment, the sector if the company involved and the people involved in the

study influenced the analysis and conclusions. Thus, further studies are

required to determine if the unique FDI factors highlighted in Figure 5-3 from

the analysis is applicable to other FDI investments by Japan in Ireland.

Equally, this study could be developed by comparison to case studies of

Japanese investment in other countries, particularly small open economies.

A second limitation of the research is that the sample for the survey was

limited to the relatively small number of Japanese MNCs in Ireland. Although

a response rate of over 50% was received from the survey, there are

opportunities for broader surveys of Japanese firms internationally.

Specifically, Japanese firms who are potentially looking for overseas

investment locations could be engaged through IDA Ireland to develop a more

generalizable model, particularly for R&D. The use of such studies may also

serve to highlight Ireland as a potential location for FDI by those Japanese

firms studied.

Another limitation is the use of the Kano model for development and analysis

of the questionnaire on FDI determinants. The Kano model provides a unique

approach to analysis but its use as a tool for FDI determinant analysis is

unproven. Online survey mechanisms do not provide automated methods of

Kano analysis and thus the research required significant effort to transform the

data into workable results. Further research should look to develop the Kano

model itself in its applicability to FDI determinant analysis and develop the

graphing and calculation standards further. Equally, further studies may

examine the potential of using the Kano model as a framework to view FDI

determinants and provide new insights on foreign investment decisions.

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7 Appendices

7.1 Appendix I Online Questionnaire

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7.2 Appendix II: Interview Format

Interview Questions for Thesis by Ronan Coy

This interview deals with the factors that influenced your decisions to invest in Ireland. This thesis is especially interested in your perceptions that led to your decision to invest in Ireland and the location-specific determinants that affected your decision. The interview is to be conducted on interviewee site or if not, at most convenient location for interviewee. The interview will last for 1 hour maximum and follows on from the online survey. Permission is sought to record the interviews on dictaphone, which will then be transcribed for coding/analysis purposes.

Free Form Questions

Key Factors

What prompted your company to invest in Ireland?

What are the main factors that influenced your decision to invest in Ireland?

Perceptions

How would you describe the investment landscape in Ireland at the moment?

What is the Japanese sentiment towards Ireland?

What is your view of the role of the Irish government and its institutions when investing in Ireland?

What policies promoted by the Irish government do you see as the most positive in attracting investment from Japan?

What economic factors, if any, were taken into account when making your decision to invest in Ireland? Does the economic outlook affect the likelihood of further investment in Ireland?

How do you feel about the costs of doing business in Ireland and the level of bureaucracy in getting things done? Did this affect your investment decision?

What impact did the Irish labour force, its educational attainment and its knowledge and skills have on your investment decision?

Do you feel that having previous knowledge of Ireland played a role in your decision to invest in R&D in Ireland?

Future Changes

Given the perceived location-specific factors for investment in Ireland, what can Ireland do to encourage greater investment from Japan?


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