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THE WIRE PLUS F4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more Connect with us on 03 Issue 03 Winter 2015 VAUGHAN BRANCH SELLS DYSON TAPS TO THE ROYAL ONTARIO MUSEUM TES WINS THE ONTARIO 2014 POWER UP PROMO CONFERENCE North American Managers Conference One company. One vision. FREE WIFI ACCESS NOW AVAILABLE IN BRANCHES
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Page 1: THEWIRE - Torbram Electric Supply PLUS F4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more Connect with us on Issue 03 03 Winter 2015

THEWIRE

PLUSF4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more

Connect with us on

03Issue 03Winter 2015

VAUGHAN BRANCH SELLS DYSON TAPS TO THE ROYAL ONTARIO MUSEUM

TES WINS THE ONTARIO 2014

POWER UP PROMO

CONFERENCENorth American Managers Conference One company. One vision.

FREE WIFI ACCESS NOW AVAILABLE

IN BRANCHES

Page 2: THEWIRE - Torbram Electric Supply PLUS F4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more Connect with us on Issue 03 03 Winter 2015

04 EMPLOYEE SPOTLIGHT

06 STAFF MILESTONES

08 TES JUNIORS

09 ENERGY AUDIT AT WORK

10 PRODUCT REVIEWS

11 BUILDING TRUST

12 ONE CONFERENCE

16 EMPLOYEE BUZZ

18 NATIONAL PROMOTIONS

20 DID YOU KNOW?

21 NEW DIGS - SAME FRIENDLY SERVICE

22 VENDOR CORNER

CONTENTSTHE WIRE | ISSUE 03 | WINTER 2015

ONE CONFERENCEThe 2014 North American ONE Conference held in Dallas, Texas

12EMPLOYEE SPOTLIGHTTorbram Breakers Soccer Team 04

NEW DIGS SAME FRIENDLY SERVICEBrampton and Kingston branchesNew Home New Look

21

For more information about Torbram Electric Supply (“TES”), visit www.torbramelectric.com.

The Wire is published by TES, 10 Perdue Court, Unit 6, Caledon, Ontario, Canada, L7C 3M6.

Tel: (905) 495-0535. © 2015 Torbram Electric Supply. All rights reserved. Reproduction in whole

or part is prohibited without prior permission of TES. TES cannot accept responsibility for errors

in articles or advertisements in the The Wire magazine. TES is not responsible for the content of

external Internet sites.

Page 3: THEWIRE - Torbram Electric Supply PLUS F4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more Connect with us on Issue 03 03 Winter 2015

Torbram Electric Supply (“TES”) is very pleased to announce an

exclusive partnership with GE Canada, one of the country’s leading

manufacturer of electrical products. The new partnership will draw

on the distinct strengths of each company. The partnership shall allow both

companies to achieve new levels of efficiency, effectiveness and customer

satisfaction. As part of the exclusive partnership, all GE products will now be

available across over 60 TES locations throughout Canada. We look forward to

working closely with GE in the coming months.

NEW PARTNERSHIPGENERAL ELECTRIC CANADA

As we approach the end of 2014, we are now more than 7 months

into the 2014/2015 trading year, and what a year it has been! Not

only have sales grown, but we have grown our footprint as well.

Since March, we have opened 10 new locations in North America,

and added more than 125 new employees to the CES / TES family.

This September we held our first North American Managers Conference, highlights of

which you will see featured in this edition of The Wire, bringing more than 700 members

of our senior management team into Dallas. The weekend proved a tremendous success

as we launched several new company wide initiatives, enjoyed time socializing with peers

from around North America and held our largest ever counter day.

Happy New Year! Thank you to everyone that has made 2014 a year to remember!

A MESSAGE FROM THOMAS H. MACKIE

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04 | THE WIRE

01Introducing The Torbram

Breakers Soccer Team

Games are played every Tuesday evening

from September – December, at The Soccer

Centre in Vaughan Ontario.

02Pinky the Clown – 3rd Generation

Andrea Smith, Accounts Receivable, NW

“I started about 6 years ago on my own.

Before that I had been periodically

shadowing my mom, Pockets the clown,

since I was about 20 yrs old. My grandfather,

Twinkletoes, started the business about 50

years ago. He was the president of the

Toronto Clown Alley, and since then it has

been a part of our family. He was a

magician and balloonist, and wrote a few

books on clowning throughout his life.

His sisters clowned, their kids, his wife (my

grandmother, Sweetpea), and his two kids…

my uncle, Bilbo the clown, and my mom.

I am officially the 3rd generation of clowns in

our family trying to keep the tradition alive.

I love kids, and I love to make them smile

and laugh. It’s a very rewarding business, on

many levels, and this is why I do it. Plus,

it makes our family get together more

interesting…as we can legitimately say we

are a bunch of clowns, just clowning around”

- Andrea Smith, Accounts Receivable

03RCMP Pipes & Drums Band Aaron Loughran,

Account Manager, Ottawa West

Aaron Loughran, is a member of the RCMP

Pipes and Drums band. He travels with them

playing in parades, etc. Most recently he

played for Princess Anne on November 10,

2014 in Ottawa, Ontario, and also played in

the ‘Remembrance Day Parade’ on November

11, 2014 in Orleans, Ontario.

EMPLOYEE SPOTLIGHT

Left to right: Andrew LePrevost, Etobicoke Branch, Kevin

Lemos, Downtown Toronto Branch, Victor Motta, Brampton

Branch, Danny Lopez, Brampton Branch, Ronan Berry,

Downtown Toronto Branch, Joe Spiteri, Toronto Group Office,

Devin Clarke, Etobicoke Branch, Behic Azmi, Scarborough

North Branch, Saverio Macri, Rexdale Branch and Shady

(Goalie & Ringer). Team members missing from photo –

Samuel Zemicael, Downtown Toronto Branch, Denni Roca

Woodbridge Branch, Brandon Orlando, Brampton Branch.

Pinky the Clown entertaining children at party.

From left (back row): Aaron Loughran,

Account Manager, Ottawa West Branch.

02

03

Check out Pinky’s Facebook page online at https://www.

facebook.com/pages/Pinky-the-Clown/255122497844757

»

01

Issue 03 Winter 2015

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THE WIRE | 05

04Scotiabank Toronto Waterfront

Marathon (STWM) - October 19, 2014

If you do it once, why not do it again….? TES

once again participated in the 2014 STWM!

Kudos to Ronan Berry, Branch Manager,

Downtown Toronto Branch, who ran the Full

Marathon (42.195 kilometres /26 miles).

As well, a big shout out to the other team

members….Way to go!

05Murray Daniel, Account Manager, Cambridge

with the Stanley Cup in Waterford, Ontario!

The Stanley Cup was brought to Waterford

Ontario, a town of approximately 1700

07The 16th Annual TES Niagara Customer

Appreciation Golf Event - July 5, 2014

Guests enjoyed a beautiful day at the

Willowdell Golf Course of Niagara, in Niagara

Falls, Ontario. In this year’s event, 144 golfers

participated, consisting of 100 customers, 22

vendors and 20 TES employees.

08Calling All Race Car Fans - Barrie

Branch’s Gord Shepherd in it to win

Gord Shepherd locked up the Ontario NASCAR

Whelen Late Model Championship and then

went on to win at the Autumn Colours Classic.

08

residents on July 22, 2014 by former L.A.

Kings player and now Director of Player

Development, Nelson Emerson. Nelson

Emerson grew up and played minor hockey

in Waterford, Ontario. “It was a great honour

to be part of the organizing committee and to

see the community come out to support the

event. We were able to give all the children

a commemorative t-shirt and no one left

without a chance to have their photo taken

with Nelson and the Cup.” - Murray Daniel,

Account Manager, Cambridge Branch

06Toronto Group at the Blue Jays Game

- Rogers Centre

Left to right: Nelson Emerson and Murray Daniel,

Account Manager, Cambridge Branch posing with

the cup!

Left to right: Les Biggar of TES Hamilton Branch,

Nick Wagner of Core Products, Demetri Boundris

of All Electric, Brian Griffen of ESN and Gary

DesRoches, TES Burlington Group Manager.

05 07

06

Left to right: Nytasha Galick, Joe Spiteri, Ronan

Berry – Toronto Group

04

Issue 03 Winter 2015

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NAME HIRE DATE TITLE LOCATION

20 YEAR ANNIVERSARY

Dale Ramer 09-Jan-95 Stores Manager Markham

Paul Stoddart 22-Aug-94 Divisional Accountant Head Office

15 YEAR ANNIVERSARY

Jamie Wedgewood 1-Feb-00 Accounting Head Office

Ryan Wedgewood 7-Sep-99 Property Manager/Divisional Accountant Head Office

Joe Spiteri 1-Jun-99 Group Manager Toronto

Darren King 12-Oct-99 Stores Manager Scarborough

Neil Sparling 30-Nov-99 Stores Manager Huntsville

Teresa Dipelino 13-Dec-99 Accounting Head Office

10 YEAR ANNIVERSARY

Alyssa Trudel 31-Jan-05 Stores Manager Woodbridge

Darrell Bruvold 14-Sep-04 Branch Manager Penticton

Mike Estabrooks 15-Sep-04 Branch Manager Kingston

Derek Webb 27-Sep-04 Stores Manager Hamilton

Steve Thomson 29-Sep-04 Stores Manager Kelowna

Victor Pereira 4-Oct-04 Account Manager Mississauga

Kevin Matthews 15-Oct-04 Branch Manager St. Catharines

Andrea Smith 2-Nov-04 Accounting Head Office

Ian Deacon 29-Nov-04 Branch Manager Hamilton

5 YEAR ANNIVERSARY

Sharon Lewis 4-Jan-10 Stores Manager Maingate

Pierre Seguin 18-Jan-10 Account Manager Gatineau

Eric Fontaine 1-Feb-10 Industrial Manager Tamco

Michael Sharpe 8-Feb-10 Account Manager Stratford

Daniel Snoddon 8-Feb-10 Stores Manager Ottawa East

Ben Morrison 12-Feb-10 Warehouse Newmarket

Ben Turnstall 16-Feb-10 Warehouse Chatham

Robert Ferguson 5-Oct-09 Warehouse St. Catharines

Daniel Ramard 21-Oct-09 Account Manager Woodbridge

Jim Korevaar 2-Nov-09 Stores Manager Niagara Falls

Dosi Anklesaria 6-Nov-09 Executive Assistant Head Office

Karson Gooder 20-Nov-09 Van Driver St. Catharines

Adam Gallant 1-Dec-09 Account Manager Brampton

Correction Notice – The spring summer edition of The Wire incorrectly stated Donna Chmura celebrating 20 year of service when it should have read 23 years of service.

STAFF MILESTONES

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01 Rob Ferguson, Stores Assistant, St. Catharines Branch receiving his 5 year

service award from Group Manager, Gary DesRoches. 02 Left to right: Ryan

Wedgewood, Property Manager/Divisional Accountant, Paul Stoddard, Divisional

Accountant, Phil Flaherty, Chief Financial Officer, Todd McNamara, Divisional

Accountant and Alan Renton, Credit Manager. 03 Sharon Lewis, Stores

Manager, Maingate Branch receiving her 5 year service gift from the Branch

Manager, Terry Roesler. 04 Daniel Snoddon, Stores Manager, Ottawa East Branch

receiving his 5 year service award from Ottawa Group Manager Iain Loughran.

05 Jamie Wedgewood, Accounts Receivable Supervisor receiving her 15 service

award from Alan Renton, Credit Manager and Paul Stoddart, Divisional

Accountant. 06 Derek Webb, Account Manager, Hamilton Branch receiving his 10

year service award from Group Manager, Gary DesRoches. 07 Ryan Wedgewood,

Property Manager/Divisional Accountant receiving his 15 year service award from

Chief Financial Officer, Philip Flaherty. 08 Teresa Dipelino, Accounts Payable,

receiving her 15 year service award from Paul Stoddard, Divisional Accountant

and Phil Flaherty, Chief Financial Officer. 09 Joe Spiteri, Toronto Group Manager

receiving his 15 year service award from Ontario Regional Manager, Wayne Davies

and General Manager, Andrew Dawes.

01

06 07 08

09

02

03 04 05

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TES JUNIORSWelcoming new bundles of joy

Levi Raymond Taylor

Born July 25th, 2014

9 lbs. 4 oz.

Proud parents - Sherry Taylor, Accounts Receivable,

Torbram Northwest and husband Dylan.

Georgia Lynn Boustead

Born September 6, 2014

8 lbs. 14 oz.

Proud parents - Hayden Boustead, Driver,

Scarborough branch and wife Shelby.

Braydan David Smith Woods

Born December 15th, 2014

7 lbs. 10 oz.

Proud parents - Andrea Smith, Accounts Receivable,

Northwest Division and Jason Woods.

Page 9: THEWIRE - Torbram Electric Supply PLUS F4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more Connect with us on Issue 03 03 Winter 2015

THE WIRE | 09

Lighting Retrofit & Energy Savings

A comprehensive energy audit was completed at the property to identify for Anaron

International Corporation to identify all opportunities to upgrade lighting and provide

energy savings.

“Anaron took full advantage of Torbram Electric Supply’s free lighting audit. TES came

up with a solution that worked best for Anaron’s needs, providing much better lighting

and saving $1k per year in hydro and $1.5K in government rebates.”

- Aaron Loughran, Account Manager, TES Ottawa West Branch

“We had lights everywhere, trying to keep our plant bright. After the new fixtures were

in place, it is now brighter, with less fixtures and saves us money. Aaron from TES

was incredible, he followed the whole process through each phase. We could not

have done it without his assistance.”

- Greg Essiambre, General Manager, Anaron International Corporation

Déluce High Bays and T8s were used for the project at Anaron. TES would like to

thank Tamlite & Déluce for their support and participation in this project.

ENERGY AUDIT AT WORK

Anaron International Corporation is a

manufacturer, importer and exporter of

aquatic products, located in Arnprior,

Ontario.

ANARON INTERNATIONAL CORP.

Issue 03 Winter 2015

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10 | THE WIRE

Customer Review

F4P LED Rechargeable Worklight

“We recently bought

several of these F4P LED

Rechargeable Cordless

Portable Lights with the

magnetic feet.

We are really impressed

with the product, as the

light stays charged for

at least 4 hours and

being able to securely

mount it in any position

on something like an

electrical panel when trouble

shooting is a huge advantage.

We recently mounted this unit for several

evenings on the mast of our lift truck while

driving skids of products between 2

PRODUCT REVIEWS

The F4P LED rechargeable worklight is

a 10W, high powered, light weight unit,

versatile for a wide variety of portable

lighting needs.

Powered by a lithium battery pack, a

complete recharge takes only 4 hours

and provides 4 hours of continuous

operation at full power (10 hours on ½

power settings).

Heavy duty magnets, sturdy base and a

steel hook, allows for multiple mounting

applications. The unit features an LED

BridgeLux chip, designed to optimize

light output. A built-in aluminum back

reflector increases the luminance

distribution creating a 110 degree beam

spread with an impressive 800 lumens

at full power.

buildings and moving product from high

levels. The ground was quite uneven with

potholes and cracks. We never had a problem

with the light moving or falling off the truck.

With the bright light in front of the fork

lines we were safely able to

unload our shelves, which

otherwise would have been

in complete darkness and

transfer products to another

location. Also the light stayed

bright for several hours.

Very robust product

and the convenience of

usefulness is well worth

the cost. So portable or also can be

used in a fixed application! Thank you!

We are selling them very quickly!”

- Mal McEachern, President,

Gilbert-McEachern Electric Ltd.

LEARN MOREi

Issue 03 Winter 2015

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THE WIRE | 11

I called Terry Roesler at the Maingate

location and he got right on it. Not only did

he find a replacement before 5pm, but

between he and Sharon, they arranged to

get it to me by morning Wednesday

December 24, 2014. Other places were

using the holiday season and short hours

to avoid this difficult problem. This is a

testament to Terry and Sharon’s work

ethic and attention to detail. During

a holiday season, short hours and

understaffed on the 24th, they went

above and beyond the call of duty.

Please extend the team at Maingate TES

and congratulations on a superb job.”

- Chris MacNeil, Machining Specialist,

Fruitland Manufacturing

Maingate Branch

“I called on late afternoon Tuesday,

December 23, 2014 with a large crisis.

One of our machining centers was down due

to an ABB circuit breaker failure (A Hard to

Find Specialty 400 amp Circuit Breaker).

Abbotsford Branch

“Ever since I started my job, I have always

trusted Torbram Electric Supply. I got all the

correct parts I wanted with professional help

and excellent attitudes. The prices are always

lower than other suppliers which makes me

really satisfied!” - Steven Hu, Weston

Bakeries, Abbotsford, B.C.

Victoria Branch

“We were experiencing major

problems establishing light levels

requested by the designers and

the owners. Torbram Electric Supply

delivered the product and guarantee of

light levels that we required in a timely

manner and under budget.” - Charles

Gordon, GFC Restorations Ltd.

BUILDING TRUST

Well Done Vaughan Branch

Recently an article was featured in the

Architectural Record, showcasing a complete

restoration of the outdated washrooms of the

Royal Ontario Museum. The modern and elegant

Dyson Airblade Tap Handryers which replaced

the outdated traditional taps, were sold by none

other than our Vaughan Branch!

Read the full story below.

Read the full story online

and view the slide show at

http://archrecord.construction.

com/residential/kitchenbath

/2014/1409-royal-ontario-museum

-washrooms-superkul.asp

»

SEE WHAT

OURCUSTOMERS ARE

SAYING

Issue 03 Winter 2015

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Thomas H. Mackie presenting at

the three day event in Dallas, Texas

ONE COMPANY. ONE VISION.New company initiatives were discussed over the three day event helping

to create ONE vision of forward momentum.

We are pleased to announce that the ‘NAMC’ website has gone live - be

sure to visit the site to view photos, watch the general sessions and much

more. http://namc14.com

The 2014 North American

Managers Conference was a

first for both Torbram Electric

Supply and City Electric Supply.

The name of the conference

ONE, was inspired by the

meaning of we are ONE...ONE

company, represented as ONE

family...

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ONE CONFERENCE STATS1,000,000+ miles traveled

113,254 square feet Counter Day space67,582 square feet

26,782 items printed5,700 meals

3,600 seconds of video2,252 room nights

6 regions4 days

Page 16: THEWIRE - Torbram Electric Supply PLUS F4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more Connect with us on Issue 03 03 Winter 2015

16 | THE WIRE

Deadra Fletcher, Data Preparation Supervisor, IT

Department, with a bag full of toys for the Chum

Christmas Wish.

Back Row (left to right): Tricia Dunk, Jessica Butler, Dosi Anklesaria, Julie Nepveu, Lisa Medeiros, Darryl

Pierce, Jamie Wedgewood. Front Row (left to right): Teresa Dipelino, Melissa Goddard, Ryan Wedgewood

and Tina Peshva.

HOLIDAY CHEER

Chum Christmas Wish

This year IT staff

contributed to the

Chum Christmas Wish.

Each toy or cash/

cheque donation went

towards helping children in need in the

Greater Toronto Area. Deadra Fletcher, Data

Preparation Supervisor, IT Department,

helped bring awareness to the event.

In Celebration of the Holidays

TES Head Office staff Annual Secret Santa

gift exchange and holiday dinner.

EMPLOYEE BUZZ

Issue 03 Winter 2015

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THE WIRE | 17

Tying The Knot

July 12th, 2014 – Adam Saik, Graphic

Designer, TES, tied the knot this summer

with Lillian Xia. The ceremony was held at the

beautiful Cave Springs Vineyard in the quaint

town of Jordan, Ontario. Congratulations!

BRANCH GROUP EMPLOYEE NAME OLD POSITION NEW POSITION DATE

Calgary NE Alberta & BC Interior Peter Wade Account Manager Branch Manager 11-Jul-14

Calgary SE Alberta & BC Interior Alexande De Carlo Van Driver Warehouse 01-Jul-14

Hamilton Burlington Marc Brisebois Van Driver Warehouse 01-Aug-14

Orangeville Woodbridge Kevin Dolson Warehouse Store Manager 01-Aug-14

Orangeville Woodbridge Dave Jagelewski Store Manager Branch Manager 01-Aug-14

Richmond BC South West Pi-Ta Tong Warehouse Account Manager 01-Oct-14

St. Catharines Burlington Karson Gooder Van Driver Warehouse 01-Jul-14

Waterloo London Travis Schierholtz Warehouse Account Manager 16-Jun-14

Whitby Toronto Bradley Williams Warehouse Account Manager 01-Aug-14

Vancouver BC South West Kaushik Tilak Outside Sales Branch Manager 01-Jan-15

TES congratulates the following staff members on their recent promotions!

EMPLOYEE PROMOTIONS

EMPLOYEE APPOINTMENTS

Jennifer Artaega,

Junior Systems Administrator,

IT Department

Lillian Xia and Adam Saik at their ceremony in

the Cave Springs Vineyard.

Welcoming new Branch Managers

Brent Clarke,

Branch Manager,

Kitchener Branch

Kirk Smith,

Branch Manager,

Sarnia Branch

New Appointment in IT

Jennifer Arteaga joined the IT Department in

the role of Junior Systems Administrator on

October 8, 2014.

Jennifer brings to the team 8 plus years of

experience in areas of applications/ technical

support, wireless technology, e-mail systems,

and AD Administration. In her most recent

role, Jennifer worked at Bell Canada as a

System Support Administrator.

Issue 03 Winter 2015

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18 | THE WIRE

In co-operation with Siemens Canada, TES

once again participated in the Power Up

Promotion Contest. Congratulations to all our

monthly winners and grand prize winner!

TES emerged as the proud winner amongst

distributors for the Ontario region for the

Siemens Power Up Promo (April – July 2014).

Based on shelf goods, TES beat other

distributors recording the largest growth

percentage ….. Another example of

vendor loyalty!

Power Up - Grand Prize Draw Winner Accepts $3000.00. Left to right: Iain Loughran, TES Ottawa Group

Manager, Andy Nita, ARC Electrical, and Andrew Dawes, TES General Manager.

PRIZE WINNERS BRANCHES

Dyson DC29 Absolute Vacuum Multi Source Electric Ottawa (East)

Arc Electrical Ltd. Ottawa (Central)

Call Us Electric 2007 St. Catharines

Hyperion Electric Inc. Calgary SE

POWER UP & WIN

Left to right: Sean McCarthy, Branch Manager,

Ottawa West Branch, Ron Ramard, Siemens

Canada, Nat Traverso, Siemens Canada, and Kevin

Matthews, Branch Manager, St. Catharines Branch.

NATIONAL PROMOTIONS

Issue 03 Winter 2015

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THE WIRE | 19

Left to right: Mihran Egavian, Wiha Tools, Yuri

Geirich, Nadofix Controls and Gerald Trudel,

Store Assistant, Woodbridge Branch.

Left to right: Melaine Toulmin, Brady, Manuel,

Master Woodworking Centre and Dave Jagelewski,

Branch Manager, Orangeville Branch.

SPONSORING VENDORS WINNERS BRANCHES

Wiha Tools Nadofix Controls Woodbridge

Brady Master Woodworking Centre Ltd. Orangeville

Milwaukee Blackbird Holdings Ltd. Belleville

Klein Armtec Limited Partnership Woodstock

Ideal Four Points By Sheraton Niagara Falls

The TES Summer Soccer Spectacular ran for

a total of five weeks from June - July 2014,

with a weekly vendor sponsor rotation.

Customers who purchased qualified products

(by vendors) were automatically entered into

a weekly draw to win a fabulous Fan Prize

Pack and a $250.00 Sportchek Gift Card!

TES wishes to extend a special thank you to

the sponsoring vendors, whose support and

participation made this promotion a great

success!

SUMMER SOCCER SPECTACULAR

Left to right: Derek from Four Points Sheraton and

Don Jones, Branch Manager, Niagara Falls Branch.

SUMMER SOCCERSPECTACULAR

Issue 03 Winter 2015

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20 | THE WIRE

New Carbon Monoxide Law

On October 15, 2014, Bill 77 updated the

Ontario Fire Code to mandate the use of

carbon monoxide warning devices in all

family dwellings, hotels and universities.

For more information visit

http://news.ontario.ca/mcscs/en/2014/10/keeping-

ontarians-safe-from-carbon-monoxide.html

»

Beware of Credit Card Fraud

Credit card fraud is a wide-ranging term for

theft and fraud committed using or involving a

payment card, such as a credit card or

debit card, as a fraudulent source of funds

in a transaction. The purpose may be to

obtain goods without paying, or to obtain

unauthorized funds from an account.

TES like all companies is open to attack

from credit card fraudsters, which recently

has been on the increase. Keeping in mind

this increasing trend in the industry, TES

effectively immediately will no longer take

payment by Visa over the phone for cash sales.

DID YOU KNOW?

Safety/Precautionary Measures

WIRE WINDING MACHINE• NEVER turn your back to the wire on

the rack.

• Proper placement of the wire reels

on the racks to reduce the possibility of

reels coming off the racking while being

uncoiled.

• A “MAXIMUM” speed to be noted and

posted on the speed control of the ma-

chine to ensure that speed of operation

should not be an issue for any accident/

incident.

• Ensure adequate space between the

machine and the wire coils.

• Stand to the side of the machine when

operating the machine, without placing

oneself between the machine and the

wire rack/reels.

• If possible, have another employee

spot the operator to watch the reels

action, while the operator monitors the

progress/ position of the wire being

wound onto the machine.

HEALTH & SAFETY

Wire Winding Machine at Milton Branch.

The payment/card must be processed via the

terminal, with the customer present to either

swipe the card physically, or enter the pin

number. If the card is not placed in the

machine and pin entered, the branch then

will take full responsibility of the theft, which

amount will then come off from the branch

profit. Visa will not be held liable.

Credit Card

JOHN DOE

Issue 03 Winter 2015

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THE WIRE | 21

Left to right: Carlo Solano, Van Driver, Danny Lopez, Stores Assistant, Victor Motta, Stores Manager,

Bandon Orlando, Inside Sales.

BRAMPTON BRANCH RELOCATION

KINSGTON BRANCH RELOCATION

158 Kennedy Road South

Units 8-9, Brampton, ON, L6W 3H7

Phone: 905.452.7752

Fax: 905.452.7414

614 Norris Court, Units 8 & 9

Kingston, ON K7P 2R9

Phone: 613.384.9888

Fax: 613.384.9181

NEW DIGS - SAME FRIENDLY SERVICE

Issue 03 Winter 2015

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22 | THE WIRE

TES VENDOR APPRECIATION DAY

July 3 & 4, 2014 – Collingwood, Ontario.

Blue Mountain Vendor Appreciation Event

VENDOR CORNER

Issue 03 Winter 2015

Page 23: THEWIRE - Torbram Electric Supply PLUS F4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more Connect with us on Issue 03 03 Winter 2015

THE WIRE | 23

WERE YOU PAYING ATTENTION?List three “Wire Winding Machine

Safety Measures” for your chance to

win a $50.00 Tim Hortons Gift Card!

Send your entry to:

[email protected]

by April 1, 2015.

WIN A $50TIM’S CARD

NOW IS YOUR CHANCE TO BE IN THE SPOTLIGHTSUBMIT YOUR ARTICLES FOR

THE NEXT ISSUE OF THE WIRE

TES’ The Wire magazine features regional, overseas news

and employee spotlights to keep you up to date on all the

latest. The quarterly publication also highlights branch

openings, trade days, sponsored events, vendor/customer

trips, promotions, new products, as well as employee

events like marathons, staff run soccer games and golf

tournaments.

ADVERTISING SPOTS AVAILABLEAd spaces are available. For more information

please contact [email protected]

IN ALLBRANCHES

Issue 03 Winter 2015

Page 24: THEWIRE - Torbram Electric Supply PLUS F4P LED Worklight Product Review · 2014/15 Fall & Winter Flyer Launch · Branch Relocations and more Connect with us on Issue 03 03 Winter 2015

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