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Think | Q1 2010

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  • 8/9/2019 Think | Q1 2010

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    sdhf|{dsf{/ Do 95;9 Odmngi} [dfv}}fm dozfosfc sef j{}s me{nonl{ipe' i {fzngvsdnoi{t cfzdmf |dse s|n {nsisdol cd}m} kfofiseio docfu |dse io doa(dggfc sdp seis gfs i hi{a no sef cdig} sn docdmisf sef sdhf/ Siadol sef f}}fomf n ed} dozfosdno' Hnoskgiomei} m{fisfc i sdhf(affpdol hi}sf{pdfmf domn{pn{isdol sef {nsisdol cd}m sfmeodyvf2 sef Hnoskgiom Odmngi} [dfv}}fm/

    Hnonpv}ef{ me{nonl{ipe' }fg(|docdol hiovimsv{f hnzfhfos/9= =.3 gdof}' gi{lf }m{f|(kigiomf nj 4/< hh' 3 Er/Njj(mfos{f env{' hdovsf ioc cisf cd}pgit/ ]fmnoc sdhf(rnof |dse cit(odles cd}pgit/ =0 hdo/ ioc :0 }fm/ mnvosf{} |dse {nsisdol cd}m} jufcno sef mnvosf{ k{dclf/ Mngvho |effg mnos{ng' zf{sdmig cd}m mgvsme {voodol zd{sviggt {dmsdno({ff/ ]pfmdig snnsedol n{ hn{f fjmdfos pn|f{s{io}hd}}dno/

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    hfcdmigdosf{zfosdnoD} sef {iomed}dol n snp en}pdsig k{ioc}' }dhdgi{ sn sef

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    }vf{dol d} f}migisdol i} se d} mnhpgfu cd}fi}f }p{fic} i{nvocsef lgnkf/

    }pn{sdolmeiomfIsegfsdm} mio hiaf Ngthpdm meihpdno} n

    mnhpfsdsn{} n igg gfzfg}' {fli{cgf}} n hfosig ikdgdsdf}n{ gnmisdno/

    mnhpfsdsdzfJn{mf}Mnhpfsdsdno c{dzf} p{ncvmsdzdst ioc mnhhf{mf'

    miv}dol fime mnhpiot ioc mnvos{t sn npf{isf is ds}npsdhvh gfzfg/

    mgnvc!mgfi{Fzngzdol ioc vkdyvdsnv}' edle sfmeongnlt d} k{doldol

    sef |n{gc snlfsef{ do io ilf n mnhpfdsdzfof}}' |edgffomnv{ildol mnggikn{isdno/

    sefKdgKinfJJfmsMio ionsef{ i{medsfmsv{ig hi}sf{pdfmf {fpfis sef

    fmnonhdm ffms Lfe{t} Lvllfoefdh cf}dlo eic no Kdgkin']pido>

    \i{hdolvpsnsefmi}ehf{fmeiggfolf

    Kfedoc sed} gvuv{t k{f d} io docv}s{t mnhkisdol }en{silf}'edle cfhioc' {ivc ioc fozd{nohfosig cf}s{vmsdno/

    KfivsdJvgdozf}shfos}Sf l{n|dol ziodst kv}dof}} d} efgpdol knse hfo ioc

    |nhfo hidosido i tnvsevg nvsgnna kt hfio} n m{fih}'s{fishfos} ioc p{nmfcv{f}/

    Jnnc'Jffcn{JvfgZf{}dsdgf mn{o pgit} i hvgsdsvcf n {ngf} do sncit}

    fmnonht' pn}dol sef yvf}sdno' \eis d} sef kf}s v}f n{f}nv{mf} ioc p{ncvmsdno>

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    0]f{df} n fuedkdsdno}' efgc nomf fzf{tse{ff tfi{}' edlegdlesdol i{sd}s} |n{adoldo Bipio/Hi{me ;0(Bvgt 3

    Hv}fvh nj Mnosfhpn{i{t I{s'

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    ]scfg Hv}fvh' J{ioajv{sKnssdmfggdFdlest |n{a} kt sef i{sd}s' ed} |n{a}enpioc mnosfhpn{i{df}' domgvcdol Dcfigd}fcPn{s{ids n i Gict/Vosdg Jfk{vi{t ;5

    Sisf Hncf{o' GnocnoSfn zio Cnf}kv{l\n{a} kt sef pdznsig izios(li{cfCvsme i{sd}s' pgv} =60 |n{a} kt nsef{aft lv{f} }vme i} Bfio I{p' Pdfs

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    MnoSFHpn{I{t \n{AJ{nH I oF\ \IzF nJ }IvCDI{IKDIo I{SD}S} D} Snv{DoLSeF \n{GC SeIoA} Sn SeFFClF nJ I{IKdI FueDKDSDno/

    gnnadol is sef mnosfhpn{i{ti{s gioc}mipf' sef zd}dno n{ sef Fclfn I{ikdi fuedkdsdno ;090 d} nof n}s{nol sefhf}' }en|mi}dol sef fzf{(fzngzdol |n{gc n |eis d} sef of| ]ivcdI{ikdio i{s }mfof/ Sf fisv{fc ]ivcd

    i{sd}s}' knse higf ioc fhigf' fupgn{fsef mnhpgfudsdf} n gdf do sef Hdccgf

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    Givomefc no ds} |n{gc snv{ is sefLgnkig Mnhpfsdsdzfof}} Jn{vh do

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    s mshis ic sda ic ivs tv }vvcd}/

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    |edgf cfzfgnpdol mvgsv{ig gdoa} iocnppn{svodsdf} kfs|ffo ]ivcd I{ikdi iocsef dosf{oisdnoig mnhhvodst/

    ]fzfosffo ]ivcd i{sd}s} {nhse{nvlenvs sef Adolcnh fuedkdsfcsnlfsef{ n{ sef {}s sdhf do Fclf nI{ikdi ;004' fufhpgdtdol sef of|

    m{fisdzf hnzfhfos ioc fup{f}}dol i{iolf n {fgisdno}edp}2 |dse D}gih' ed}sn{t'mvgsv{f ioc fmngnlt' ihnol nsef{}/

    }ivcdi{iKdiofuedKdsdno}ISE[ Liggf{tJde nn{ Kv}dof}} Mfos{f' \dol K]f{ij Hfli Higg' P{domf HneihhfcIkcvg Irdr' iegdi ]s' Bfccie' A]INof n sef {}s mnosfhpn{i{t i{sliggf{df} do ]ivcd I{ikdi' IE[ d}mnhhdssfc sn m{fisdol i se{dzdolfozd{nohfos n{ i{sd}s} {nh sefAdolcnh/ Jnvocfc kt Eihri ]f{i iocHneihhfc Eir' s|n gnmig i{s pis{no}'ds} lnig d} sn mvgsdzisf io fozd{nohfosseis ov{sv{f} ioc p{nhnsf} hncf{o

    Sf s 90 mfs isds ffmsfc sfhid dhsis jlf d i cfmicf sdhf/9/ Lfic {dmsf;/ bf A=/ Mdc }fhi3/ {kfs Lkf6/ Icfi La:/ Cihdf eds

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    nv{{fJn{h}cfhno}s{isfnv{cfsf{hdoisdno

    snm{fisfsefhn}siss{imsdzfcf}sdoisdno

    Jn{dozf}shfosnppn{svodsdf}dosef\n{gc/

    \fdozdsfdozf}sn{}sngfi{ohn{fiKnvssefpn}dsdzfKv}dof}}fozd{nohfosdosefadolcnhiocsnbndo

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    mnhpfSDSDzfOf}}

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    do sncit} kv}dof}} fozd{nohfos' mnhpfsdsdno d} iknvs hffsdol sefoffc} n sef hi{afspgimf/ \edgf on }dolgf mnvos{t n{ mnhpiot mio kf sef kf}s is fzf{tsedol' fime nofhv}s kf ikgf sn }isd}t is gfi}s i pn{sdno n sef hi{afs do n{cf{ sn {fhido zdikgf/ M{fisdol ioc }v}sidodolsef ikdgdst sn mnhpfsf' df' mnhpfsdsdzfof}}' d} i zdsig d}}vf' f}pfmdiggt n{ fhf{ldol fmnonhdf}/

    Kvs |eis d} sef {fgisdno}edp kfs|ffo mnhpfsdsdzfof}} ioc fmnonhdm cfzfgnphfos> En| d} mnnpf{isdno

    do hncf{o }nmdfst gdoafc sn }vmmf}} do sef of| lgnkig fmnonht> P{f}fosdol ioc cd}mv}}dol }vme d}}vf}d} sef {ngf n Sf Lgnkig Mnhpfsdsdzfof}} Jn{vh' |edme |i} f}sikgd}efc do ;00: kt sef ]ivcd I{ikdioLfof{ig Dozf}shfos Ivsen{dst %]ILDI$ i} io nppn{svodst n{ lgnkig gficf{} |en }ei{f i hvsvig dosf{f}sdo mnhpfsdsdzfof}} sn {id}f i|i{fof}} ioc fosev}di}h }v{{nvocdol sef mnhpfsdsdzf meiggfolf}/ Sf ;090n{vh |dgg nmv} no m{fisdol io fozd{nohfos n{ }v}sidoikgf mnhpfsdsdzfof}}/ Dhpn{sios mnozf{}isdno}dggv}s{isf en| sef |n{gc} gficdol fmnonhd}s} ioc cfzfgnphfos fupf{s} i{f dozf}sfc do }v}sidodolmnhpfsdsdzfof}} do sef ;9}s mfosv{t ioc en| ds d} gdoafc sn sef {fldno} {ngf do sef lgnkig fmnonht/

    Icc{f}}dol sef mnhpfsdsdzfof}} n ]ivcd I{ikdi' ]ILDI Lnzf{on{' Ih{ kdo Ikcvggie Ig(Cikkile'}it}' \f i{f nmv}dol no iss{imsdol dozf}shfos dosn sen}f }fmsn{} do |edme sef Adolcnh ei} i mnhpfsdsdzficziosilf fof{lt' s{io}pn{sisdno ioc aon|gfclf(ki}fc docv}s{df} i} sed} d} |ef{f |f eizf sef hn}ssn nf{/

    Immn{cdol sn C{ Hdmeifg \fkk' ]fodn{ Hioilf{ n sef [flvgisn{t Fmnonhdm} L{nvp' GGM' do Ef{ocno'Zd{ldodi' V]I' Tnv offc sn kfldo |dse sef f}}fomf n fmnonhdm}' |edme d} sef }svct n mendmf/ ]pfmdmiggt'

    fmnonhd}s} fuihdof sef mendmf} pfnpgf hiaf do i |dcf zi{dfst n mnosfus}' domgvcdol hi{afs mnosfus}ioc ono(hi{afs mnosfus}/ Ef mnosdovf}' Do hn}s do}siomf} docdzdcvig} eizf i |dcf zi{dfst n mendmf}'pi{sdmvgi{gt nzf{ sef gnol(sf{h/ n }vmmf}}vggt hffs sef offc} n mv}snhf{} io docdzdcvig' {h n{ mnvos{t}envgc nmv} no ds} mnhpi{isdzf icziosilf do nsef{ |n{c}' on docdzdcvig' {h n{ mnvos{t mio fumfg

    M

    Jn{mf}M m m mm i mm'm i mi m

    i m /\{dssfo Kt Bnioof Hngdoi

    mnhpfSDSDzfOf}}

    mnhpfSDSDzfOf}}

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    do igg i{fi}/ Kt }pfmdigd}dol do sen}f i{fi} |ef{f nof ei} i mnhpi{isdzficziosilf' nof mio p{nzdcf i }vpf{dn{ p{ncvms/ Sv}' ds d} sen}f i{fi}|ef{f nof mio kf hn}s mnhpfsdsdzf/

    Sf dcfi n mnhpfsdsdno d} dos{do}dm sn mnhhf{mf kfs|ffo evhio} i}docdzdcvig} ioc }nmdfsdf}/ Sf{f d} ons i pndos do {fmn{cfc ed}sn{t |ef{f

    nof mioons |dsof}} sef dhpfsv} n fosf{p{d}f n{ sef vu n lnnc} ioc}f{zdmf} i} cdmsisfc kt sef zdikdgdst n nof p{nzdcf{ zf{}v} ionsef{/ Sfdcfi n mnhpfsdsdzfof}} do s{icf ioc docv}s{t d}' kt oisv{f' pf{pfsviggtfzngzdol' i} ds} zf{t kfdol d} sdfc snlfsef{ |dse sef isf n i pf{pfsviggtfzngzdol |n{gc/ I} Hdmeifg F Pn{sf{' Igg\n{gc Ofs|n{a Meid{hio'Ei{zi{c Kv}dof}} ]menng P{nf}}n{ ioc }pfiaf{ is sed} tfi{} LMJ fupgido}'Mnhpfsdsdzfof}} d} c{dzfo kt sef p{ncvmsdzdst |dse |edme kv}dof}} mio kfcnof do i oisdno/ Sf k{nicof}} n sef }sisfhfos d} sfggdol' i} ds docdmisf}seis sef yvf}sdno n |edme oisdno} mio mnhpfsf }vmmf}}vggt |dsedo sef|n{gc hi{afs d} hn{f npfo seio fzf{/ \eis |f {ff{ sn i} mnhhf{mdigmnhpfsdsdno d} }nhfsedol seis} fi}t sn siga iknvs' kvs cdmvgs sn imedfzfnzf{ sef gnol(sf{h' fupgido} Gto Ki{ion|}ad' Zdmf P{f}dcfos n Zisf{i

    Mipdsig' i pei{himfvsdmig} dozf}sdol {h do Of| Tn{a' kfmiv}f kfdols{vgt mnhpfsdsdzf hfio} seis tnv eizf sn lfs hiot cdf{fos sedol} {dles/

    sv{o i p{ncvms n evhio mipdsig' do{i}s{vmsv{f' immnvosikgf do}sdsvsdno}'oisv{ig {f}nv{mf mipdsig ioc gnmig fmnonhdm lfnl{ipet' ef fupgido}/ Ki}dmdozf}shfos} do medgc efigse' hisf{oig efigse' fcvmisdno' fozd{nohfosighioilfhfos ioc do{i}s{vmsv{f i{f f}}fosdigsn knn}sdol fmnonhdmp{ncvmsdzdst/ Hiot mnvos{df} eizf p{nhnsfc sefd{ mnhpfsdsdzfof}}

    se{nvle mnomf{sfc fn{s} sn fo}v{f igg fgfhfos} n }nmdfst eizf sef l{fisf}snppn{svodst sn mnos{dkvsf sn sef fmnonht ioc ds} }fg(}v}sidodol l{n|se/HmI{sev{ }s{f}}f} seis fmnonhdm mnhpfsdsdzfof}} imsviggt cfhioc} i edleyvigdst n gdf n{ ig g n i oisdno} mdsdrfo}/

    Do iccdsdno sn dhp{nzdol sef yvigdst n gdf' pizdol sef |it n{ knsecnhf}sdm ioc dosf{oisdnoig kv}dof}} dozf}shfos hv}s ig}n kf mnvpgfckt hfi}v{f} seis k{dol iknvs sef }nmdig ioc pngdsdmig }sikdgdst seis foikgf}gnol(sf{h kv}dof}} l{n|se/ \fkk fhpei}d}f} seis sef oisdno }envgcnmv} no p{nhnsdol sef {vgf n gi|' ioc }pfmdmiggt icnpsdol do}sdsvsdnoighfmeiod}h} seis |dgg i}}vilf dozf}sn{} mnomf{o} seis sefd{ p{npf{st |dgg kffup{np{disfc/ Dozf}sn{} eizf i zi{dfst n mendmf} {fli{cdol sef gnmisdno iocstpf n dozf}shfos/ Ldzfo s|n p{nbfms} n fyvig hi{afs {d}a' kvs cdf{fos

    pngdsdmig {d}a' seft |dgg ig|it} menn}f sef p{nbfms |dse gn|f{ pngdsdmig {d}a/Sf npfodol n hi{afs} d} i cnvkgf(fclfc }|n{c seis p{nzdcf} knse sef

    mnhpfsdsdzfof}}c{dzf}fmnonhdml{n\seiocmnos{dKvsf}sn}v}sidofcp{n}pf{dst'fomnv{ildolfos{fp{fofv{}edpiocsefm{fisdnonJof\bnK}/}ivcdi{iKdi}dom{fi}fcmnhpfsdsdzfof}}}dloig}sefnolndol

    cfzfgnphfosnJictoihdmioccdzf{}dJdfcfmnonht/

    C{ I||ic Ig(I||ic'Cfpvst Lnzf{on{' Dozf}shfos Ijjid{}' ]ILDI ioc P{f}dcfos' Oisdnoig Mnhpfsdsdzfof}} Mnvomdg

    ]domf p{nl{f}}dol se{nvle sef docv}s{dig {fzngvsdno n sef 94se mfosv{tioc sef cdldsig {fzngvsdno n sef gi}s eig(mfosv{t' sef dcfi n mnhhf{mdig

    mnhpfsdsdzfof}} d} on| fosf{dol i s{vgt lgnkig }silf/

    nof n sef hn}s zdsig i}pfms} n i ldzfo oisdno imedfzdol iochidosidodol i mnhpfsdsdzf }sisv} is i lgnkig gfzfg d} sef cfzfgnphfos ni }nmdig' lnzf{ohfosig ioc fmnonhdm do{i}s{vmsv{f seis n}sf{} sed} lnig i p{nmf}} |edme dcfiggt |dgg eizf sef cvig ffms n dhp{nzdol yvigdstn gdf n{ sef oisdno} pfnpgf i} i |engf/ Pn{sf{ fupgido}' P{ncvmsdzdstcfpfoc} no hiot sedol}' kvs }nhf n sef hn}s dhpn{sios i{f }s{fihgdofc{flvgisdno} ioc }pffc n cndol kv}dof}}' lnnc pet}dmig do{i}s{vmsv{fdo gnld}sdm} ioc mnhhvodmisdno}' npfo ioc {ff hi{afs} sn fomnv{ilfmnhpfsdsdno ioc sef fos{t n of| kv}dof}}f}' |fgg s{idofc ioc hnsdzisfcfhpgntff} ioc hioilf{} ioc fmdfos immf}} sn gn| mn}s mipdsig/

    Bneo HmI{sev{' MFN ioc Fufmvsdzf Cd{fmsn{ n Hdggfoodvh P{nhd}f'

    |en}f hd}}dno d} sn eigzf |n{gc pnzf{st kt ;0;6' fupgido} seis p{nzdcdolnppn{svodst cnhf}sdmiggt ioc domn{pn{isdol }nmdig meiolf dosn i p{nl{ihhfn oisdnoig mnhpfsdsdzf zdikdgdst d} ig}n zdsig n{ gi}sdol }sikdgdst ioc }vmmf}}/Fmnonhdm mnhpfsdsdzfof}} d} l{nvocfc do p{ncvmsdzdst' |edme d} do

    meiggfolf} ioc kfofs} n fzf{(dom{fi}dol mnhpfsdsdno/ Ciodfg L{d}|ngc'Cd{fmsn{ n sef Mfosf{ n{ {icf Pngdmt ]svcdf} is sef Misn Do}sdsvsf' }sisf} ds

    }vmmdomsgt Mnhpfsdsdno do i lgnkig fmnonht hfio} seis p{ncvmf{} hv}s|n{a fus{i ei{c sn mnozdomf mno}vhf{} sn kvt sefd{ p{ncvms}/ Mnhpiodf}mio on gnolf{ i}}vhf i cnhdoios }ei{f n sefd{ cnhf}sdm hi{afs/ \edgfoisdno} |dse i lgnkig kv}dof}} p{f}fomf f}sikgd}efc nzf{ cfmicf} %n{mfosv{df}$ mipdsigd}f no sefd{ }sisv} i} i aon|o yviosdst' mnvos{df} }ffadolsn }s{folsefo ioc cdzf{}dt sefd{ p{f}fomf hdles mipdsigd}f no sefd{ n|ovodyvf icziosilf} pi{sdmvgi{gt do gdles n sef mv{{fos lgnkig fmnonhdmmgdhisf/ Pn{sf{ mdsf} ]ivcd I{ikdi i} io fuihpgf2 Sf fmnonhdm cn|osv{oei} hicf lgnkig mnhpfsdsdno fzfo hn{f dosfo}f' ioc hicf p{ncvmsdzdst fzfohn{f dhpn{sios sn oisdnoig }vmmf}}/ ]ivcd I{ikdi ei} icziosilf} cvf sn ds}}nvoc kioadol }t}sfh ioc }sikgf oisdnoig kvclfs/ On| d} sef sdhf sn v}fsed} }nvocof}} ioc }sikdgdst sn l{n| ioc cdzf{}dt/ Sf{f i{f nppn{svodsdf} sniss{ims hvme offcfc n{fdlo hvgsdoisdnoig} sn immfgf{isf sef fmdfomt ioc

    sfmeongnlt n kv}dof}} do sef Adolcnh' ioc dozf}s do of| kv}dof}}f} |dsedo]ivcd I{ikdi/

    ]ivcd I{ikdi mf{sidogt }ffh} dosfos no m{fisdol io iss{imsdzffozd{nohfos n{ dosf{oisdnoig dozf}sn{}/ Do iccdsdno sn kfisdol {fldnoig

    ]vmm}}v' mhsdsdz dcdzdcvi}}id sd usd} is ]IlDI}li Mhsdsdz}} vh';090

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    0; ]fzf{f i{medsfmsv{ig {fmf}}dnono sef nof eioc' l{nsf}yvf i{medsfmsv{ig gvuv{t no sef nsef{'

    gdafgt }dloig sef ci|o n i hn{f {f}s{idofc' mno}mdnv} meipsf{do sef ioovig} n |n{gc i{medsfmsv{f/ \n{gc|dcf' pfnpgf iocmnhhvodsdf} i{f }ffadol i {fsv{o sn i }dhpgf{ gdf' nof seissiaf} onsf n sef {f}nv{mf} }pfos ioc mno}vhfc' ioc ig}nei} hn{f n i mnoofmsdno sn oisv{f ioc sef oisv{ig |n{gc/]v}sidoikdgdst' n{liodm ioc l{ffo |dgg gdafgt kf kvrr|n{c} nsef ofus f| cfmicf}/

    Kvdgcdol} snna no m{irt n{h}' gi{lfgt kfmiv}f sefmnhpvsf{ hicf ds pn}}dkgf n{ }s{vmsv{ig foldoff{} sn lv{fnvs en| sn hiaf ighn}s iot }eipf }sioc vp' pfo} [nkf{sMihpkfgg' i{medsfmsv{f m{dsdm n{ sef VA Lgnkf/ I f| gficdoldosf{oisdnoig i{medsfms} kfmihf' n{ sef {}s sdhf fzf{' hfcdimfgfk{dsdf}/ Sf Kdgkin Cfmicf p{ncvmfc }nhf |nocf{vgkvdgcdol}' kvs ds |i} i sdhf |efo sef }nmdig pv{pn}f} ni{medsfmsv{f |f{f }nhfsdhf} gn}s/ I{medsfmsv{f d} }vppn}fc snkf iknvs hiadol pgimf} n{ evhio eikdsisdno {nnh}' }s{ffs}'pi{a}' mdsdf} ons hf{fgt }atgdof dmno} n{ kfime({nos pigimf}/

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    3/

    6/

    :/

    DOCv}S{t

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    I} SeF DoSF{oISDnoIG CFHIoC Jn{MI}eHF{F }nI{} Sn Io IGG(SDHF eDLe'SeF }vppGt MeIDo D} HFS \DSe oF\MeIGGFoLF}/

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    Sf of}s mi}ehf{f do sef |n{gc mnhf} {nh sef lnis} seis l{irf sefIgi}eio Pgisfiv' io i{fi do on{sef{o Medoi seis }s{iccgf} sef Hnolngdiokn{cf{ |ef{f odlessdhf |dosf{ sfhpf{isv{f} pgvolf sn i} gn| i} (30M/Sf cn|ot vocf{mnis d} sef lnis} kf}s cffomf ilido}s sef fus{fhf

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    Sf edlef}s yvigdst n mi}ehf{f' pi}ehdoi' ei} kffo p{ncvmfc do sef

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    Mi}i is} d s pihd} Sibdad}si/

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    ziggft n Ai}ehd{ n{ nzf{ 6'000 tfi{}/ Ds d} fumfpsdnoiggt gdles(|fdles'}n ioc |i{h ioc oisv{iggt nmmv{} do mngnv{} {ioldol {nh |edsf snl{ft' {fc' k{n|o ioc kgima/

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    [f}fi{me {nh i }svct kt sef I}dio Cfzfgnphfos Kioa {fzfig} seiscf}f{sdmisdno ei} {f}vgsfc do i {d}dol ovhkf{ n cfzi}sisdol cv}s }sn{h}/Do sef 9460}' Medoi }vf{fc io izf{ilf n zf cv}s ioc }ioc }sn{h} fimetfi{1 do sef 94

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    dosefn{t'yvigdst

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    sefilf(ngc yvf}s n{ fsf{oig tnvse ioc kfivst d} on gnolf{}ngfgt i fhdodof cnhido/ \dse io ilfdol pnpvgisdno ioc hfo fosf{dolsef ziodst hi{afs' sef kfivst kv}dof}}' |edme ei} siafo i eds do mf{sido}fmsn{}' d} }ni{dol do nsef{}/

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    Ef{h}' i i}edno gikfg seis imedfzfc mvgs }sisv} |dse ds} Kd{ado kil' hicf|izf} i mnvpgf n tfi{} iln |efo ds vozfdgfc ds} m{n}}(k{iocfc efgdmnpsf{mnhpgfsf |dse Ef{h} usv{f}' }vme i} mig(gfisef{ }fis}' gfisef{(s{dhhfcmnos{ng} ioc i Ef{h} miozi} do sef dosf{dn{/ Sf Pi{d}dio isfgdf{ nggn|fcsed} kt m{fisdol i mv}snhd}fc Zft{no' i gdhdsfc fcdsdno }pn{s} mi{ kt Kvlissd/

    \efo |f hfs' do ivsvho ;00

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    0:Ds cfpfoc} no sef dhilf/ Sf{f i{f dhilf} seis nogt {fyvd{f hdodhvh

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    e| iz tv i}s udm} imsc tv sit>L{ipedmiggt' sef{f |i} i pei}f |efo ht i}mdoisdno |dse kigiomf iocpissf{o |i} fzdcfos do ht pensn}' sefo sef{f i{f hnnc} |efo igg D s{t sncn d} k{fia seis kigiomf/ D sedoa ht l{ipedm ipp{nime d} ig}n do}pd{fc ktsef tfi{} D }pfos do iczf{sd}dol/

    \t c tv udds dsisdit ic s ms}s}>\et dosf{oisdnoiggt> Kfmiv}f ds} |ef{f sef kdllf{ ivcdfomf d} i} |fgg i}sef fupf{s}' hi{afs}' m{dsdm}' fsm/ Dzf kffo kgf}}fc sn kf }v{{nvocfc kt izf{t }vppn{sdol md{mgf n ihdgt ioc {dfoc}' ioc do n{cf{ sn }ffa enof}sffckima D pi{sdmdpisfc do sen}f mnosf}s} i{nvoc sef |n{gc/ If{ |doodoli f|' ht nkbfmsdzf} meiolfc ioc D mnosdovfc sn fosf{ n{ fupn}v{f2 n{ht}fg ioc ht m{fcfosdig} i} |fgg i} fupn}v{f sn }ff nsef{} ioc |eisseft p{ncvmf/

    \is i} s ziv.}vs.ishis s}uddsd} ic i|ic}>]ffdol |doodol |n{a} kt pfnpgf {nh igg nzf{ sef |n{gc efgpfc pv}ehf sn dhp{nzf ht}fg ioc }fi{me n{ sef of| ioc lnnc/ Is {}s' D v}fcsn }enns nogt sn pn}s ht pensn} nogdof' kvs pensnl{ipet fuedkdsdno}'hilirdof} ioc mnosf}s} nf{fc hf i l{fisf{ ivcdfomf sn }enns n{/ D sedoa

    pi{sdmdpisdol do }nhf n sef}f mnhpfsdsdno}' igsenvle mn}sgt ioc is sdhf}fueiv}sdol' d} dom{fcdkgt {f|i{cdol' hiadol hf gnna ioc fzigvisf htpensnl{ipe} cdf{fosgt/

    Mvc tv }it }hsd ivs cd ic |d tvi}}d>Pensnl{ipet ei} {figgt ldzfo hf i of|' hn{f kfivsdvg gdf ioc D |i}ig{fict gnzdol ht gdf/ D sedoa ds ei} i gns sn cn |dse en| D on| fobntgnnadol is iotsedol on hissf{ en| n{cdoi{t n{ hvociof/ ]vccfogtfzf{tsedol ioc fzf{tnof i{nvoc hf d} dosf{f}sdol/

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    If{ hnose} n cfgdkf{isdno' D sedoa Dgg kf {fict sn cn sed} vgg sdhf'}si{sdol do sef {}s yvi{sf{ n sed} tfi{/ D p{nhd}f sn io}|f{ sed} yvf}sdnosefo/

    id}i Ihiad

    upensnl{ipetuuei}{figgtldzfou

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    Gdjf do Sfmeodmngn{

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    05;

    udsedoauupi{sdmdpisdolu

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    05=

    do}dcf{vpf{s}K{idopiv { gi HdmipsdI msfhigflfc' {fsHcm' sf midhiic MFn of|M' i dsdlfc sf

    |gc |ds d kdfimhf sis fikgfcdh s l h |dli higg Isigdif|if mhi si hgsd(kdggd cggi dsfisdig hfcdi hlg|f gcdl dmgcf f|if' jghscd' icd sisd' sfgfdd ic mikgffs|a' ka' dsffs dsf ic hf/Sd higg ghf' |dssf d i dsdldl'ficikgf sgf' fihdf d mmff icidgf' d lihkgf ic d dd s ffig| f hiilfc s k H}imf' J icC| bf s mfisf d fhdf/ Sl hffi dh' f| figg cfsic dh/

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    sefof\lvgJfchvc n]vdziHsdzis\dssf k iHdccgf Fis ffsh sf vA' sdka fihdf sf|ffdl milf

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    jn{|i{C SEDOADOl

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    053

    \\\/DoCnn{LnGJI{FoI/Fv

    DS HIt }nno KF pn}}DKGF SnMnoCvMS Kv}DoF}} no SeF LnGJ

    Mnv{}F' {FLI{CGF}} nJ MGDHISDMMnoCDSDno}/

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    mgdhisdm mnocdsdno}' }vme i} }ioc n{ }on| kgdrri{c}' |dggons cfsf{ cfig hiadol no sef lng mnv{}f' seioa} sn pgio} n{i evlf docnn{ mfos{f seis mnvgc ig}n p{nzf sn kf n dosf{f}ssn fozd{nohfosigd}s} ioc Hdccgf Fi}sf{o hi{afs} |ef{f|isf{dol mn}s} is sef efdles n }vhhf{ mio k{dol i sfi{ sn sefftf n sen}f pitdol sef kdgg}/

    Ih}sf{cih(ki}fc i{medsfmsv{ig mnhpiot R|i{s} * Bio}hiei} p{ncvmfc cf}dlo} n{ i }fg(mnosidofc lngol i{foi |edme|nvgc fisv{f 93'000 }yvi{f hfs{f} n s{idodol imdgdsdf} no

    }tosefsdm l{i}}' ;0 lng }dhvgisn{} ioc i =3(kit {nnnp c{dzdol{iolf/

    Lng d} sef i}sf}s l{n|dol gfd}v{f imsdzdst do sef Ofsef{gioc}'ioc sef docnn{ mfos{f idh} sn efgp hffs dom{fi}dol cfhioc{nh pgitf{}' ioc ig}n {fgdfzf p{f}}v{f no fud}sdol mnv{}f}/

    Sf }pn{s ei} s{icdsdnoiggt kffo gdoafc |dse kv}dof}}'efomf sef{f i{f pgio} sn p{nzdcf {fgisfc imdgdsdf} }vme i}gnvolf}' nmf} ioc {f}siv{ios} sn foeiomf hffsdol} iocs{io}imsdno}/

    sefcvsme Docnn{ Lng I{foi p{nbfms fogd}sfc sef efgp nOdmagiv} Cf}dlo' sef {fon|ofc mnhpiot f}sikgd}efc kt lngol

    }vpf{}si{ Bima Odmagiv}' sn efgp k{dol sefd{ mnomfps sn gdf/Ioc sef foc {f}vgs d} io i{foi seis mnvgc ims i} i lfof{ig

    |fisef{(docfpfocfos }pn{s} mfos{f' i} |fgg i} i nmig pndosn{ lng fumfggfomf do sef Ofsef{gioc}/

    Ds d} iosdmdpisfc seis sef i{foi |dgg ig}n fisv{f i lng }enp nhn{f seio 9'000 }yvi{f hfs{f}' i |fggof}} mfos{f |dse }ivoiioc }pi' ioc i nv{(}si{ ensfg/

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    zD}DnOi{t

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    05:

    \efoHdmeifg Cfggc{nppfc nvs n mnggflf is 94' ef eic ise{dzdol kv}dof}} kvdgcdol mnhpvsf{}sn ed} mv}snhf{} }pfmdmisdno}/ naffp sef p{dmf} n ed} mnhpvsf{} gn|f{seio nsef{ PM}' ef fgdhdoisfc k{dmaioc hn{si{ }sn{f} ioc hdccgfhfo kt}fggdol cd{fmsgt sn sef mv}snhf{ |dsesef v}f n n{cf{ n{h}' penof n{cf{}ioc on| sef dosf{ofs/ Fupgidodol ed}hi{afsdol hncfg' ef }idc' \fgg' |f}si{sfc sef mnhpiot kt kvdgcdol sn sef

    mv}snhf{} n{cf{/ Ioc dosf{f}sdolgtfonvle' |f cdcos cn ds kfmiv}f |f }i|}nhf hi}}dzf pi{icdlh do sef vsv{f/Ki}dmiggt' |f bv}s cdcos eizf iot mipdsigQsn hi}}(p{ncvmfX/

    \efo ed} mnhpiot |fos pvkgdm do9455' ds |i} zigvfc is {nvlegt V]#50hdggdno' ioc do 944; ds |i} no sefJn{svof 600 gd}s n sef 600 gi{lf}smnhpiodf} do sef |n{gc' hiadol HdmeifgCfgg' is ;

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    05


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