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THINK YOU NEED A BYO STRATEGY? THINK AGAIN. Shift to a Digital Workspace Strategy in 5 Steps
THINK YOU NEED A BYO STRATEGY? THINK AGAIN.Shift to a Digital Workspace Strategy in 5 Steps
Your BYO Strategy Isn’t Necessary AnymoreBring Your Own Device (BYO) strategies have been common in IT organizations for many years. But the explosion of connected devices and applications has dissolved the neat boundaries between “business use” and “personal use.”
What was formerly clear-cut simply isn’t anymore. Device ownership varies—companies issue devices, employees bring their own—and today’s workers want more agility and fewer restrictions. Whether they’re at home, out in the field, or behind a desk, employees and contractors must be able to reliably and securely access applications and information on any device they have at hand—and that’s something a BYO strategy doesn’t always address.
What IT organizations need is a digital workspace strategy to help manage users, devices, applications, and more, all on the same management platform, regardless of device ownership.
T H I N K YO U N E E D A BYO S T R AT EG Y ? T H I N K AG A I N | 2
INTRODUCTION | WHY A DIGITAL WORKSPACE | STEPS TO EVOLVING A BYO STRATEGY | GET STARTED
The Digital Workspace, DefinedA digital workspace is a unified end user experience that enables users to simply and securely gain access to applications, services, data, and experiences across devices, networks, locations, and operating systems.
Far bigger than any one technology, a digital workspace strategy enables IT to shift away from standardization and asset management, and focus instead on:
• Empowering employees to take advantage of self-service engagement
• Offering consumer-friendly and rugged device experiences
• Improving access to modern cloud-based applications
This employee-first approach benefits everyone. From more control for IT to increased productivity and heightened security, it delivers wins across the business.
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Why Develop a Digital Workspace Strategy?The benefits of a digital workspace extend beyond IT to the entire business. According to a recent study, companies that give employees ready access to the apps they need are nearly 3X as likely to be rated leaders in digital transformation.1 And that’s just the beginning.
A digital workspace helps your IT organization by:• Allowing you to manage applications with intelligent access controls on a per-device basis,
making it easy to restrict access of more sensitive data from non-trusted devices.
• Giving you the ability to pre-provision corporate-owned devices, enabling them to automatically self-register to the company without the need for you to physically handle the device.
It benefits your workforce by: • Making onboarding faster, with a seamless out-of-box experience that encourages faster time
to productivity. All users have to do is sign in—and get to work.
• Making it possible for employees to painlessly switch between devices without worrying about which are “sanctioned” and which are not. Even unsanctioned personal devices can be “trusted” by installing a profile designed to protect corporate data without touching personal apps and data.
1. The Impact of the Digital Workforce, VMware Report, 2017
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INTRODUCTION | WHY A DIGITAL WORKSPACE | STEPS TO EVOLVING A BYO STRATEGY | GET STARTED
Employees in a digital workspace benefit from:2
2. The Impact of the Digital Workforce, VMware Report, 2017
63%increase in
productivity
55%higher job
satisfaction rates
77%faster decision-
making
T H I N K YO U N E E D A BYO S T R AT EG Y ? T H I N K AG A I N | 5
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Saying Goodbye to BYOAre you ready to ditch your BYO strategy for a more comprehensive, user-first solution?
Follow these five steps to move away from BYO and toward a digital workspace strategy:
Let’s take a closer look.
3 Embrace SaaS Applications
4 Encrypt and Wipe Sensitive Information, Including Email
5 Host Windows Applications on Secure Servers to Keep Data Off Endpoints
2 Leverage Modern Management of PCs and Macs
1 Manage Applications, Not Devices
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1 Manage Applications, Not Devices
While a BYO strategy is centered on device management, a digital workspace shifts to providing a consistent employee experience, regardless of who owns the device. In this approach, common management principles are applied to applications, not devices.
What are the benefits of application-based management?
• Users gain the freedom to work from their favorite phone, tablet, or laptop—without compromising security.
• It frees up both IT and users from thinking in terms of who owns what, and puts the focus where it belongs: on the applications themselves.
• It’s a more efficient, effective, and secure way to protect data and manage access rights.
• IT maintains full flexibility to change policies and permissions when needed, while users get their work done more quickly and with fewer hassles.
Bottom line: It’s a win for everyone.
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Employees with highly available access to applications and data spend nearly 20% less time on manual processes, and improve personal productivity by 15%.3
3. The Impact of the Digital Workforce, VMware Report, 2017
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2 Leverage Modern Management of PCs and Macs
Supporting BYO devices from a digital workspace platform isn’t limited to phones and tablets. Windows 10 and Apple Mac OS both support the ability to “trust” a personal device with a profile that permits the ability to install apps and use a certificate to secure access to corporate information. No matter where employees are or what device they’re using, they can tap into resources as needed.
Why move to a modern approach?
• Employees gain the ability to pair a personally owned device, such as a laptop, to their work system environment using the enterprise catalog.
• It helps to eliminate shadow IT, where users turn to non-approved resources to get the help they need.
• Your IT organization stays in control of information without restricting the way people work.
• Employees gain a sense of freedom and mobility, while you get the peace of mind that they’re accessing data securely.
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“ City staff need access to the latest digital workspace tools...
With the VMware Workspace ONE platform, we can
leverage VMware mobile and cloud desktop technologies
so our staff can have secure access to the software tools
and information they need for better and more efficient
customer service.”
COLLIN BOYCECIOCITY OF LANSING
Read more about why the City of Lansing adopted a digital workspace strategy >
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3 Embrace SaaS Applications
The software-as-a-service (SaaS) model has revolutionized application access management. It allows IT to license centrally hosted software on a subscription basis. SaaS apps may be native or web-based, but the experience is managed by the vendor, without the need for IT to manage the version of the client app itself.
Why use a digital workspace strategy to manage SaaS apps?
• It makes apps available across devices and device types.
• It frees up valuable time for your IT team, without putting users or data at risk.
• It means you don’t have to worry about device ownership, as long as devices are being carefully managed with adequate access controls.
T H I N K YO U N E E D A BYO S T R AT EG Y ? T H I N K AG A I N | 1 1
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Employees working under a digital workspace strategy are 5X more likely to report gains in personal productivity, and 4X more likely to report workplace satisfaction.4
4. The Impact of the Digital Workforce, VMware Report, 2017
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4 Encrypt and Wipe Sensitive Information, Including Email
Managing data on an increasing number of endpoints is a big part of maintaining security. What happens if data gets lost or compromised on a user’s personal device? How can employers make sure that important information isn’t being sent via email? With a digital workspace strategy, you can get in front of these concerns.
How does a digital workspace strategy improve security?
• It gives you more control over more types of information—whether your organization purchases phones or laptops for employees, or allows them to use their own.
• You gain the ability to enforce email filter policies, encrypt sensitive data, and containerize email attachments so they can’t be leaked via personal email accounts.
• When you need to wipe applications—for instance, if a device is lost or stolen, or when an employee leaves the organization—a digital workspace makes it simple.
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Who organizations see as top sources of security incidents5 • 30% current employees
• 27% former employees
• 23% unknown hackers
Main impacts include customer and employee records being compromised, and the loss or damage of internal records.
5. IDC, 2018 Global State of Information Security Survey™
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A BYO approach controls devices—but leaves applications on their own, resulting in unsecured data collecting on endpoints. And without a central hosting location, it’s a challenge for IT to maintain adequate oversight.
What are the benefits of hosting applications on a server—not an endpoint?
• It’s easier to make sure they adhere to compliance guidelines and security regulations.
• It improves performance and security for many existing Windows applications when individual applications are hosted (RDSH) or entire desktops are hosted (VDI) in secure data centers.
• Authorized users are able to access modern and legacy Windows apps, web-based apps, and SaaS apps. This keeps applications secure without restricting their movement from one device to the next.
5 Host Windows Applications on Secure Servers to Keep Data Off Endpoints
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Windows patches and updates made simpleWhen Windows sends a security patch, depending on users to update their software is risky. With a digital workspace, automatic patches can be sent to users via cloud-based tools, making businesses more secure with far less hassle.
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Moving Forward with a Digital Workspace StrategyTechnology has completely changed the way businesses deliver products and services, and the evolution is still underway. Organizations are shifting away from traditional approaches, and embracing flexible, streamlined strategies built to support digital transformation.
By taking a user-first approach, you can boost productivity and employee satisfaction without compromising security. Instead of locking you into a reactive cycle of continually fixing problems, a digital workspace strategy helps you to implement proactive solutions. Best of all, you can use the time and money saved to help move the business forward.
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.comCopyright © 2018 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Item No: vmware-think-you-need-a-byo-strategy-think-again-EDW-080001/18
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