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Tibco Business Events Projects Overview

Date post: 10-Nov-2014
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© Wise Men. All Rights Reserved. One of the leading Hospitality, Gaming and Entertainment Company, operating in the US, Macau and China. It owns multiple brands and operates 15 wholly owned resorts. Wise Men team has played instrumental role in delivering various TIBCO projects such as: TIBCO BusinessEvents Projects Overview Wise Men Solutions 1 Marketing Driven Dynamic Offers project, in real- time assesses various parameters in the value chain such as inventory for shows and hotels, sale numbers at restaurants and SPAs, customer’s loyalty points and level. Based on these parameters, it dynamically offers incentives to existing and potential customers to buy more services such as hotel stays, restaurant, SPA, shopping and shows, thereby improving the top-line. The core engine is built using TIBCO BusinessEvents. TIBCO BusinessEvents based engine evaluates various events about a patron such as check-in, check-out, spending, changes in the loyalty levels to name a few. Furthermore, based on various business rules, the engine will decide to generate an offer or a campaign. Offers and campaigns are sent to the patron via various channels as well as based on patron’s preferences. Interfaces with other systems such as Point of Sales, Inventory, Campaign management are orchestrated using TIBCO BusinessWorks and various adapters. Marketing Driven Dynamic Offers Loyalty Programs Setup TIBCO Infrastructure Datawarehousing Design & Implementation Finance Repository Integration
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Page 1: Tibco Business Events Projects Overview

© Wise Men. All Rights Reserved.

One of the leading Hospitality, Gaming and Entertainment Company, operating in the US, Macau and China. It owns multiple brands and operates 15 wholly owned resorts.

Wise Men team has played instrumental role in delivering various TIBCO projects such as:

TIBCO BusinessEvents Projects Overview

Wise Men Solutions

1

Marketing Driven Dynamic Offers project, in real-

time assesses various parameters in the value chain

such as inventory for shows and hotels, sale numbers

at restaurants and SPAs, customer’s loyalty points and

level. Based on these parameters, it dynamically offers

incentives to existing and potential customers to buy

more services such as hotel stays, restaurant, SPA,

shopping and shows, thereby improving the top-line.

The core engine is built using TIBCO BusinessEvents.

TIBCO BusinessEvents based engine evaluates various

events about a patron such as check-in, check-out,

spending, changes in the loyalty levels to name a few.

Furthermore, based on various business rules, the

engine will decide to generate an offer or a campaign.

Offers and campaigns are sent to the patron via various

channels as well as based on patron’s preferences.

Interfaces with other systems such as Point of Sales, Inventory, Campaign management are orchestrated using TIBCO

BusinessWorks and various adapters.

Marketing Driven Dynamic Offers

Loyalty Programs

Setup TIBCO Infrastructure

Datawarehousing Design &

Implementation

Finance Repository Integration

Page 2: Tibco Business Events Projects Overview

© Wise Men. All Rights Reserved.

The design is extremely scalable and at present supports 250 events per second.

Key Highlights: 9 Installation, configuration and monitoring of various TIBCO products such as

TIBCO BusinessEvents, BusinessWorks, Various Adapters, Spotfire and Hawk 9 Provide technical guidance & leadership for the project teams 9 Work with business counter-parts and effectively manage the expectations 9 Work closely with higher management and actively find ways to reduce cost

and increase effectiveness of the team 9 Consistently appreciate for being flexible and excellent attitude towards work

Page 3: Tibco Business Events Projects Overview

© Wise Men. All Rights Reserved.

2

Wise Men team played crucial role in architecture and development of the following projects:

Single Quoting Engine:

Single Quoting Engine project was part of the Integrated Policy Management System and its major goals included:

9 Improving the productivity of internal users by automating and streamlining the processes for policy submis-

sion and renewal, so that the enterprise will be able to retain existing customers and attract new customers

9 Documenting and implementing premium calculation rules that were embedded in third-party applications, so

that the enterprise will be able to take full ownership of the business rules, which will significantly reduce cost

for the maintenance of third-party applications and for future enhancements required by the changing market

conditions or CDI audits

9 By taking full ownership of the business rules and monitoring the policy management processes, the enterprise

will also be able to continuously analyze and improve the performance of the quoting rules, and offer its cus-

tomers the best coverage at a competitive and fair cost

9 Providing an extremly user-friendly unified web interface for users, brokers and direct policy holders to access

and update their accounts, which will subsequently improve the customer satisfaction ratio

Single Quoting Engine project was developed based on TIBCO BusinessEvents as the core engine to computer

quotes based on various complex business rules. The overall business process was developed in TIBCO BPM .

A leading insurance company providing workers compensation in California.

Medical Vendor Master Data

Management

Single Quoting Engine

Claims to Legal system

integration

Medicare Reporting

Page 4: Tibco Business Events Projects Overview

© Wise Men. All Rights Reserved.

Key Highlights: 9 Installation, configuration and monitoring of various TIBCO products

such as TIBCO BusinessEvents, BusinessWorks, TIBCO MDM, Various Adapters, Spotfire and Hawk

9 Provide technical guidance & leadership for various project teams 9 Lead TIBCO infrastructure team, setup guidelines, framework and

procedures 9 Define Disaster Recovery strategy for the TIBCO environment 9 Drive integration standards for the Enterprise Architecture team 9 Work with higher management to help them define overall IT strategy,

ROI and planning of various IT projects

Broker / Internal user

Gather Quote Information

Generate non-binding quick quote

Gather Information to create Policy

Business Rules Authoring

Policy Application Workflow

Existing Policy lookup and Broker

Check

Pre-qualifyEligibility, Credit

Checks

Generate Quote,Policy Documents Policy Payments

Quoting Engine Eligibility and other rules

Imageline Service

Fax Service

Email Service

Mass Mailing Service

Delivery ServicesRules Engine

Common Services

[email protected] | +1 281-953-4500


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