6 September 2012 Trust in the digital economy: Aberdeen University 1
Trust in the Digital Economy
Regulation and trust in the digital
economy: an uneasy relationship
Ray Corrigan
Open University
2
Theory
3
Economic
4
Behavioural
5
ill-informed regulation DEA, CDB
6
Stakeholders
7
Stakeholders
Public (Citizen consumers)
Innovators/ Creators Agents*
* Business, public services, government (& civil society)
8
Trust
9
All 3 need to thrive
10
Balance
11
Invisible hand
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Enlightened governance
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Complex ecology
14
Net file sharing v music, online news v
newspapers, Amazon v bookshops
>50 Android patent cases globally
Samsung v Apple
Government v everybody
15
Behavioural forces in digital economy
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Social norms
Market
Built environment
Law
17
18
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Digital Economy Act (DEA)
20
S3-18: ISP copyright police notify subscribers of reported infringements
provide infringement lists to copyright owners
Obligations to limit internet access
Website blocking provisions (govt to abolish; Ofcom said unworkable)
21
Z depends on i) term ii) scope iii) penalties iv) case law v)enforcement
Strength of copyright ( Z )
C r e
a t i v e A
c t i v i t y
Zero Z C
( a ) Creators
Innovators/Creators
22
Societal welfare = (weighted) sum of consumers, creators & agents
Strength of copyright (Z)
To
tal co
nsu
me
r w
elfa
re
Zero Zconsumer
(b) Consumers
Consumers
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Music, film, software, media companies and publishers
Strength of copyright (Z)
Ag
en
t p
rofita
bili
ty
Zero ZA
(c) Agents
Za > Zc
Agents of creators
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Strength of copyright (Z)
Cre
ative
Activity
Zero ZC
Strength of copyright (Z)
To
tal so
cie
tal w
elfa
re
Zero ZS
Strength of copyright (Z)
Ag
en
t p
rofita
bili
ty
Zero ZA
(a) Creators
(b) Society as a whole
(c) Agents
Possibly Za > Zc > Zconsumers
Lined up
25
DEA Winners – some agents & creators
DEA Losers - agents & creators & public & trust
Public
Creators
Agents
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Communications Data Bill (CDB)
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S1 Blank cheque Secretary of State Power to ensure or facilitate availability of data
S9 Authorisations for obtaining data by police and other relevant public authorities
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ISPs DEA to CDB copyright police to surveillance agents of state
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Mass surveillance undermines trust Also doesn’t work
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CDB Winners – surveillance tech suppliers
CDB Losers - agents & creators & public & trust
Public
Creators
Agents
32
Governments don’t understand technology
Computers/Net Magic solution or
Terrifying problem
Net = TV on steroids / online shopping centre
33
Government ignorance bad for:
Innovators/creators
Agents
Citizen consumers
Trust
34
Public
Hugely forgiving of / blind to agents’ data gathering
(Convenience beats everything)
But data pollution = environmental disaster of
digital economy
36
Trust in digital economy?
E2E Net: global machine for springing surprises
Innovators/creators engage
Agents (care with architecture)
Regulators – get educated & Reed
Business – data pollution
Citizen consumers get educated & active
37