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Insight Marketing 835 Blossom Hill Rd., #216 San Jose, CA 95123 USA 408.213.2525 fax 408.213.2530 www.insightmarketing.com INSIGHT MARKETING IM071204 12/04/07 An Introduction to Insight Marketing Brand Equity Management
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Page 1: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Insight Marketing835 Blossom Hill Rd., #216San Jose, CA 95123 USA408.213.2525 • fax 408.213.2530www.insightmarketing.com

INSIGHTMARKETING

IM071204 12/04/07

An Introduction to

InsightMarketingBrand Equity Management

Page 2: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

2

Brand Equity Management

D I S C U S S I O N O V E R V I E W

1 What We Do

2 Businesses We Have Helped To Grow

3 Our Work

4 Successes We Have Helped Achieve

Page 3: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

What We Do

3

1

Brand Equity ManagementI. Growing Existing Businesses

A. StrategyB. Business PlansC. Marketing Plans

II. New Business Conception and Start-up

III. Strategic Alliances

IV. Market Research Design and Execution

D. AdvertisingE. PromotionsF. Execution

Page 4: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

Brand Equity ManagementHow our process works:

What We Do

4

1INSIGHT

MARKETING

“What is a Nissan?”“What is an Hallmark?”

“What is a Weight Watchers?”“What is a Sprint?”

Business and Marketing Plans

New Product Lines

Psycholgically EmpoweredMarketing

Channel Expansion

Direct Marketing, Promotions, Incentives, Advertising,Marketing Communications, Project Management

LA

YE

RS

D

OW

N

Strategic Branding

Planning Level

Executional Level

Page 5: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

Our Key Points of Difference

■ Extensive client side experience

■ Results…swiftly

What We Do

5

1INSIGHT

MARKETING

Page 6: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Businesses We Have Helped To Grow

6

2

Consumer Brands

Page 7: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Businesses We Have Helped To Grow

7

2

Consumer Brands, continued

GlenEllen

Blue RidgeProducts

Beatour

BV

®

Page 8: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Businesses We Have Helped To Grow

8

2

Group

SGMA

Lead Generation• executive outbound telemarketing• direct marketing• involvement devices• sales planning• sales calls• prospect list building

Enhanced Selling Models• in-depth account research• prospect ID and profiling• c-level sales training

Advisory Boards• conceptualization• execution• facilitation

Strategic and Tactical Efforts• messaging• strategy development• marketing plans• strategic partnerships

Business To Business

Page 9: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Businesses We Have Helped To Grow

9

2

Financial Services

NESBITTBURNSINVESTMENT BROKERAGE

MMMMOOOOTTTTOOOORRRR

AAAACCCCCCCCEEEEPPPPTTTTAAAANNNNCCCCEEEE

Retail

Portrait Studio

Health Care

Page 10: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

Our Work: An Overview• New business conception

— Crayola, Hallmark, Sprint, Heinz/Weight Watchers, Sunsweet, UDV Wines

• New channel development— Peet’s Coffee, Derby Cycle, Federated Investors, Neopost Online,

Ten Square, Shaklee

• Strategic partnerships— Sunsweet, Crayola, Armstrong, Kraft, UDV Wines, BlueCross BlueShield, Wells

Fargo, Harry and David, Jackson Hewitt

• Positioning and brand equity management— Shoebox, Uncle Ben’s, Hallmark, MasterFoodService

• Advertising and communication— DelMonte, Weight Watchers, Hinode, SurLean, Secure Horizons/PacifiCare, Cook’s

• Project execution and on-site management— Binney & Smith, Peet’s Coffee, ConAgra, Dish Network, Nici/Enesco, Surlean

Our Work

10

3INSIGHT

MARKETING

Page 11: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

Brand Equity Management: Strategy

Probing the consumerthrough advanced researchtechniques to get at theirunderlying issues.

Our Work

11

3INSIGHT

MARKETING

Page 12: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

Brand Equity Management: Marketing Plans

An annual marketing planfor BP’s PayPoint Division,based on a rock-solidstrategic foundation, led toachievement of annualquota in only sevenmonths.

Our Work

12

3INSIGHT

MARKETING

Page 13: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Brand Equity Management: New ProductIntroduction

■ Three Year Business Plan■ Positioning■ Naming■ Marketing Plan and Budgets■ Package and Label Design■ Introduction Strategy

By Region and Channel

Our Work

13

3

Page 14: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

Our Work

14

3INSIGHT

MARKETING

AdvertisingSmart Ones, Total Indulgence...Zero Guilt...a breakthroughcampaign with incredibleappetite appeal.

Page 15: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

AdvertisingSurLean Foods“We do what it

takes to make you look good”

Our Work

15

3INSIGHT

MARKETING

Page 16: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

AdvertisingCommercialCashflow Advisors.The little IRS secretthat means big cashflow for commercialproperty owners.

Our Work

16

3INSIGHT

MARKETING

Page 17: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

PromotionWeight Watchers’“Help Fight BreastCancer” Promotion

Our Work

17

3INSIGHT

MARKETING

Page 18: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Promotion

Our Work

18

3

Ore-Ida/Toys for Tots Promotion

Page 19: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Strategic AlliancesOur Work

19

3

Beverages & More

store brandbread

NationalMicrowave Month

Influencer Program

Huntington Beach Public Schools

Page 20: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Successes We Have Helped Achieve

20

4

1.

We conceived and shepherded Hallmark’spurchase of Picture People. The PicturePeople business is the fastest growingchain in the family portraiture business.

Page 21: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

2.

Successes We Have Helped Achieve

21

4INSIGHT

MARKETING

■ Gross Margins: 55%■ Year I Sales = $50 Million■ Year II Sales = $100 Million■ Year III Sales = $175 Million■ Now +$300 Million

The Situation• We helped Heinz invent a new product line

The Results• Named the food product of the year by Ad Week Magazine• Now a $300 Million per year business

Page 22: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

3.For Diageo, we helped reposition theBeautour brand into BV Coastal. BVCoastal is now the the fastest growingwine brand in the world and isapproaching $250 million in sales.

Successes We Have Helped Achieve

22

4

Page 23: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Successes We Have Helped Achieve

23

4

4.

BUSINESS PRE-LAUNCH SHARE YEAR I YEAR II

Entrees 7.5% 11.4% 12.2%

Desserts 24.1% 51.5% 60.0%

SHARES

The Situation:• The frozen food business was moribund• We created new products, new packaging and new marketing programs

The Results• A dramatic turnaround...

POST LAUNCH SHARE

Page 24: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

Successes We Have Helped Achieve

24

4

5.We developed the strategy to takePeet’s Coffee+Tea into a new channel,the gourmet grocery channel. Businessis up +15% year to year with the bulk of growth coming in this new distribution channel.

Page 25: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

INSIGHTMARKETING

Brand Equity Management

6.

Successes We Have Helped Achieve

25

4

Results:

• Six months afterrestructuring,NMAC share ofdealer financing had increased to36% from 16%.

Situation:

• Nissan Motor Acceptanceresults lagging projections.

• Deployed new marketingmodel and field sales force.

• Consolidated regional credit offices into one office in Dallas.

Page 26: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

Successes We Have Helped Achieve

26

4INSIGHT

MARKETING

7.The Situation• Surlean needed to keep pace with their growth

requirements by opening new distribution channels • Aramark, the world’s third largest institutional

feeder, needed a replicable methodology to control costs in a mass feeding environment

The Results• Insight Marketing created the innovative,

never-been-done-before “Custom Kit Solution”

• One carton containing 24 individual portions of protein, sauce, tortilla/bread, and side dish

• Custom prepared, in-store, when ordered by a guest

• The “Custom Kit Solution” enables powerful cost control while providing great tasting,made-right-now entrée solutions

• The kit provides enhanced portion control, reduced loss fromover-portioning and scrap food

Page 27: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

�e latest addition to our capabilities give us signi�cantly increased creative horsepower…

NEW!

27

INSIGHTMARKETING

�e newest member of our sta�comes to us from a long and distinguished career in advertising that built some o� he biggest and best brands in their respective industries.

�e BrandsDodge Cars and TrucksGeneral MillsProcter& GambleMcDonald’sMitsubishi carsE&J Gallo WinesKikkoman Soy SauceS&W Foods

�e CapabilitiesTelevisionPrintRadioInternetSales materialsAnd much more

Texas Truck Stop campaign.One of most successful dealercampaigns that was ever run forDodge trucks.

Page 28: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

What can we do for you?

28

INSIGHTMARKETING

I. Growing Existing BusinessesA. StrategyB. Business PlansC. Marketing PlansD. AdvertisingE. PromotionsF. Execution

II. New Business Conception and Start-up

III. Strategic Alliances

Our Key Points of Difference■ Extensive client side experience

■ Results…swiftly

Page 29: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Brand Equity Management

Call us.

29

INSIGHTMARKETING

INSIGHTMARKETING

Insight Marketing835 Blossom Hill Rd., #216San Jose, California 95123 USA

408.213.2525 fax 408.213.2530

www.insightmarketing.com

Page 30: tin ucti n to - Insight Marketing · • Positioning and brand equity management — Shoebox, Uncle Ben’s, Hallmark, MasterFoodService • Advertising and communication — DelMonte,

Insight Marketing835 Blossom Hill Rd., #216San Jose, California 95123 USA

408.213.2525 • fax 408.213.2530

01-224 8/15/01


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