of 9
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tingl.com
....better than Skype
94% of US consumers and 85% of European consumers ranked
live help as useful to extremely useful. The complexity of questions,
sensitivity of information required for online transactions, prices of
goods and services, and problems transacting online all drive consumers
to choose live help services
Art Technology Group 2010
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why tingl.com
Market
Online real-time communication (VOIP) - live help services
PC to PCMobile to PCMobile to Mobile
is becoming a standard
Media Socialization requires new tools
Customers
one-man firmsonline-shops tourismservice centerspublic services firmsplatforms (e.g. LinkedIn)
Acquisition
Online, PR, Google, Facebook, Cooperation and Affiliates, E-Mail Marketing, Viral Marketing
1. 64% of US consumers and51% of European consumers
have called a customer
service number
2. 57% of European consumersand 53% of US consumers
have written e-mail inquiries
on Web sites3. 49% of US consumers and42% of European consumers
have used online selfservice/FAQ tools
4. 37% of US consumers and27% of European consumers
have used click to chat5. 21% of both US and
European consumers haveused click to call
Worldwide Live Help Survey - Art TechnologyGroup (2010)
> 2 million
potential customers
in EU
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why use web real-time communication ?
Source: Worldwide Live Help Survey - Art Technology Group (2010)
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- up to 189 Cent/min in EU- media change (web to phone
orr email)
- voice or email only
- 0 Cent/min worldwide- no media change- Text, Voice, Video
all viaphone
or send email
call via
tingl OneClickButton
BEFORE
AFTERCall Now
tingl.com a better way for communication
8/3/2019 Tingl Deck v08.2.1 Short
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tingl OneClickButtona single button for any form of web communication
REGISTEROn tingl.com
COPY CODE
tingl OneClickButton fromtingl.com website
INSERT CODEin any page of your
website
INSERT LINKin e-mails, XING, etc
The CLOUD
tingl.comstreaming
server
OR
THE AGENT
THE CLIENT
THE AGENT(ADMIN)
Call Now
Call Now !
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tingl.com Technology
Communication:
peer to peerOR
client server-client
per automatic selection
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Competition
NoSoftware
(Cloud)
C2B*Focus
Tel.Routing Text Video
MarketFocus
Skype " "" " "
"
ooVoo " " fewcountries " " "
Zingaya,INVOX
" " "" " "
iChat " " "" "
"
Skymol
" ""
" ""
tingl " " " " " "
* C2B Consumer to Business
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Click to edit Master title style
Management
Helmut GaberschekOperations & Technology
prev. Development Manager Funworld AG Lecturer on Informatics on University of
Applied Sciences Technikum Wien
Erich Zeiler-RauschSales & Marketing
Prev. Int. Marketing Mgr. at Ericsson andMicrosoft
MSc Interactive Media Management
Board
Team
Andreas Tobler ATO Consulting GmbH CD1 Handels- GmbH JoWooD Productions Software AG Dynamic Systems GmbH & Co KG
Christoph Bayer United Independent E. GmbH TEWI GmbH PCSL Software AG Fine Reader/Abby Europe GmbH
Ewald Weizenbauer Global Equity Partners AG Aspective Ltd UK Silicon Graphics Inc. Hewlett Packard GmbH
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Contact Details
WITO New Media Entertainment GmbH
Ewald Weizenbauer
T: +43 (1) 9718345
M: +43 (0) 664 9248687