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TITLE Commercial Training. 2 2012 DISH – Confidential 2 Business Solutions.

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TITLE Commercial Training
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TITLECommercial Training

22012

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Business SolutionsBusiness Solutions

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DISH Everywhere

Business Solutions Property Solutions

Residential

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DISH COMMERCIAL DIVISIONS

Business Solutions

Property Solutions

Dish Commercial is divided into two departments:

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Business Customers

Public

Note: Home based businesses are not considered commercial DISH customers

Generate the majority of revenue from the sale of food and/or alcohol/beverage and

is sold for immediate consumption. They can also

charge admission.

Do not generate the majority of revenue from the sale of food, alcohol or beverage for immediate consumption and do not charge admission.

Private

Examples: restaurants, bars/grills, fast food chains, and casinos

Examples: Offices, waiting rooms, fitness center/health clubs, Doctor/Dentist, Hair/Nail salons, barber shops, Auto mechanics/tire/lube shops, lawyers offices, Laundromat, tattoo parlor, bank/financial institutions.

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Over 20M Market Opportunities

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580,000 restaurants

580,000 restaurants

90,000 bank locations

90,000 bank locations

29,000 health clubs

29,000 health clubs

230,000 medical practices

230,000 medical practices

500,000 personal service

500,000 personal service

1,500,000 retail locations

1,500,000 retail locations

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Commercial Opportunities

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Heidi’s DeliHeidi’s Deli

Heppner’sAuto BodyHeppner’sAuto Body

SafewaySafeway

Community Bank

Community Bank

Insight VisionInsight Vision

Andy’s KabobsAndy’s Kabobs

Lone Tree Dental

Lone Tree Dental

First BankFirst Bank

Taco BellTaco Bell

Vogue SalonVogue Salon

Wave Day Spa

Wave Day Spa

Roasters CoffeeRoasters Coffee

McDonald’sMcDonald’s

Fidelity Investment

Fidelity Investment

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Why Customers Choose DISH

Customer experienceIncrease revenue and customer loyalty by improving the customer experience

Access to informationKeep employees connected to important news and world events that effect the bottom line

Become a destinationDrive foot traffic by offering the programming that will attract new and repeat customers

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The Power of Choice

Bigger isn’t always better and only DISH allows you to build the package that is right for your business with:

Packages starting at $34/mo

HD & Locals included at no additional chargeFREE equipment and installation

At DISH, we understand that every business is different and believe that the business should choose the programming their customers and employees want.

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DBA24 DBA

Commitment 24 months None

Activation Fee $49 for Starter + 1 Add on Package $299

Equipment/Installation FREE for up to 6 TVs FREE for up to 6 TVs

Minimum Programming Starter + 1 Add On Starter + 1 Add On

Credit/Debit Card Required ($25 hold) Required ($25 hold)

Cancellation Fee $480 prorated None

Eligibility Up to 2 stories of commercial building, 6 TVs or fewer, one wall penetration, antenna installation within 15 feet of building

Promotional Offers

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Hopper™

Hopper Available for Public/Private Customers– Available to customers activating under DBA or DBA24.

– New customers who subscribe to the Build Your Own Ultimate Package (Core package + 6 or more add-ons) will be eligible to receive the first Hopper free.

– Public/Private pricing will mirror Residential pricing:

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***Hopper/Joey is not available for MDU/Bulk FTG at this time.

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Choose Your Own Package Line-up

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Choose Your Own Package Line-up

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DISH Business: Pricing

Jade World Private & Public CustomersChinese Basic = $22Jade World package = $29.99Total = $51.99

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Basics of DISH Business: Offers

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Build Your Own Ultimate PackagePUBLIC DBA/DBA24 Customers who subscribe to:1- STARTER PACK1- ESPN SD or ESPN HD5- Programming Packages

will receive a $40/mo credit.

PRIVATE DBA/DBA24 Customer who subscribe to:1- STARTER PACK6- Programming Packages

will receive a $20/mo credit.

$10 Off for 12 MonthsPUBLIC/PRIVATE DBA24 customers who subscribe to a 3rd Add-On Programming Package will receive $10 off their monthly bill for 12 months.

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Built to Meet Business Needs

$22/mo

$14/mo

$36/mo

Starter Pack

Learning Pack

TOTAL

Healthcare

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$14/mo

$14/mo

$22/mo

$62/moTOTAL

Auto Repair

$12/mo

$52/mo

Built to Meet Business Needs

Save $10 for 12 months

when choosing 3+ add on packages

Save $10 for 12 months

when choosing 3+ add on packages

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Private Viewing BYOU - Example

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(92 channels)

Starter $22

Variety A $12

Variety B $14

News $12

Lifestyle $14

Learning $14

Kids $12

Retail Price $100

BYOU Discount

($20)

Retail Price $80

1st Yr Price($10 for 12 months)

$70

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Public Viewing BYOU - Example

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(78 channels)

Starter $22

ESPN (SD) $50

Variety A $12

Variety B $14

RSN Pack 2 $55

Sports A $14

Sports B $12

Retail Price $179

BYOU Discount ($40)

Retail Price $139

1st Yr Price($10 for 12 months)

$129

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Important phone numbers Commercial Call Center: 1-800-454-0843 Retailer Services: 303-222-3010

Important Websites Dish Portal: www. dishportal.dish.com Retailer Care Site: http://retailer.dishnetwork.com DISH Marketing Solutions: www.dishmarketingsolutions.com

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Resources and Support

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Order Entry in AxiomChoose a Commercial Plan

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Order Entry in Axiom (cont.)

A new business customer flow is similar to residential.

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BETTER CHOICE.BETTER CHOICE.BETTER VALUE.BETTER VALUE.

BETTER BUSINESS.BETTER BUSINESS.

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QUESTIONS?QUESTIONS?


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