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Quick Reference guideQuick Reference guideGSA/Customer version 1.108GSA/Customer version 1.108

CMS (Capacity Management System)CMS (Capacity Management System)

DHL BRU IT DWS

CMS Quick Reference Guide

DHL BRU IT DWS

Table of Contents

Overview

Using CMSCMS (Capacity Management System) 1-1

Log on to CMS 2-2

Search Route 2-3

Search Schedule 2-4

Search Allocations 2-5

Search Movements 2-6

Create Booking 2-7

Search Bookings 2-14

Edit Booking 2-16

Cancel Booking 2-18

Copy Booking 2-20

Useful Information 2-21

DHL BRU IT DWS 1-1

OverviewCapacity Management System.

The ACS Capacity Management System (CMS) has been developed in order to allow an easy and fast way to Manage Bookings.

The bookings can be entered manually by DHL staffing, GSA’s / customers who use the Customer Booking part (Available on http://aviationcargo.dhl.com), or through IATA messaging.

The booking requests will either be processed manually or automatically depending on the acceptation rules that have been entered in the system.

Printing, mailing and reply messaging to error and confirmations are available in the system.

This document covers basic booking agent functions in the order that they will be performed within CMS.

CMS Quick Reference Guide

2-1

Using CMS

DHL BRU IT DWS

• Log On• Search Route• Search Schedule• Search Allocation• Search Movements• Create booking• Search bookings• Edit booking• Cancel booking • Copy booking

CMS Quick Reference Guide

2-2

Log on to CMS

DHL BRU IT DWS

Go to http://aviationcargo.dhl.com/capacity/app on a web browser (Internet Explorer or Mozilla Firefox).

Login in at the screen below.

CMS Quick Reference Guide

Enter your username and password and ‘Log On’.

2-3

Search Route

DHL BRU IT DWS

From the default ‘Booking’ menu, ‘Search Route’.

CMS Quick Reference Guide

The Search Route screen will load as follows.

Enter the preferred search parameters and/or select them from the dropdown boxes and the “Search” button.

Select the preferred routing from the results list. the pencil icon. The “New Booking” screen will open and the selected routing will be added to the “DHL Routes” tab.

2-4

Search Schedule

DHL BRU IT DWS

From the default ‘Allocations’ menu, ‘Search Schedule’.

CMS Quick Reference Guide

The Search Schedule screen will load as follows.

Enter the preferred search parameters and/or select them from the dropdown boxes and the “Search” button.

the pencil icon next to the preferred movement schedule and view the detailed info for this schedule.

2-5

Search Allocations

DHL BRU IT DWS

From the default ‘Allocations’ menu, ‘Search Allocations’.

CMS Quick Reference Guide

The Search Allocations screen will load as follows.

Enter the preferred search parameters and/or select them from the dropdown boxes and the “Search” button.

the magnifying glass icon next to the preferred allocation and view the detailed info for this allocation.

2-6

Search Movements

DHL BRU IT DWS

From the default ‘Allocations’ menu, ‘Search Movements’.

CMS Quick Reference Guide

The Search Allocations screen will load as follows.

Enter the mandatory “Account” field and the preferred search parameters and/or select them from the dropdown boxes and the “Search” button.

2-7

Create Booking

DHL BRU IT DWS

From the default ‘Booking’ menu, ‘New Booking’.

CMS Quick Reference Guide

The booking entry screen will load as follows.

Note that the booking entry screen is now split into different tabs (Basic Information, DHL Routes etc.)

2-8

Create Booking – against Free Capacity

DHL BRU IT DWS

Complete the booking details within the Basic Information, DHL Routes, MAWBS, Customs Info, Special Handling Codes, Restricted Commodities, and Rate/Yield tabs (entry fields with orange background are mandatory) and ‘Save’ to create the booking request.

CMS Quick Reference Guide

Note: When no Transport Rate is available and no Ad-hoc Transport Rate Request in the Rate/Yield field has been filled in during entering the booking details, the system will load the ‘Request Rate’ dialogue box. Complete the Ad-hoc Rate Request details and ‘Request Rate’ to finalize the booking request.

2-9

Create Booking – against an Allocation

DHL BRU IT DWS

As in the case of booking against free capacity, complete the booking details within the Basic Information, DHL Routes, MAWBS, Customs Info, Special Handling Codes, Restricted Commodities, and Rate/Yield tabs (entry fields with orange background are mandatory).

Prior to ‘Save’ to create the booking request, go to the DHL Route tab.Here you will need to detail the feed, defeed sector as well as the specific sector(s) that you have an allocation against which you wish to book your shipment.

Example 1: Single Sector Route

Booking: BRU-LOSAllocation segment: BRU-LOSAllocation name: GMEBRULOS005

Step 1:

Org: BRU= origin of booking and allocation of segmentDest: LOS = origin of allocation segmentMovement: choose an existing movement or simply put DHL, this will also work. Date: date of delivery @ org

Space allocation code: choose the option: Selling space against allotment (CA) as you have an agreed allocation on this sector.

Allocation reference: if the booking has been done correctly at this stage by choosing the right movement numbers on assigned sectors, the respective CLIVE allocation name(s) will pop up. In case there is more than one, the correct one needs to be selected.

CMS Quick Reference Guide

2-10

Create Booking – against an Allocation

DHL BRU IT DWS

CMS Quick Reference Guide

Choose the option: Selling space against allotment (CA) as you have an agreed allocation on this sector

2-11

Create Booking – against an allocation

DHL BRU IT DWS

Example 2: Multi Sector Route

Booking: STR-LBVAllocation segment: BRU-LOSAllocation name: GMEBRULOS005

The shipment will move from Stuttgard (STR) through to Libreville (LBV) and Booker will book shipment into his allocation on the BRU-LOS sector on day 5.

Step 1: Feed sector to BRU is the 1st sector:

Org: STR = origin of bookingDest: BRU = origin of allocation segmentMovement: choose an existing movement or simply put DHL, this will also work. Date: date of delivery @ orgSpace allocation code: Choose the option: Request for Space, accept alternatives (NA) as you don’t have an allocation on this sector/movement. (This is important)

CMS Quick Reference Guide

2-12

Create Booking – against an allocation

DHL BRU IT DWS

Step 2: 2nd sector against an allocation

Org: BRU = origin of segmentDest: LOS = destination of segmentMovement: type the exact movement where your allocation is on or click the pencil to choose the moment.Date: exact date of movement where allocation is onSpace allocation code: choose the option: Selling space against allotment (CA) as you have an agreed allocation on this sector.

Allocation reference: if the booking has been done correctly at this stage by choosing the right movement numbers on assigned sectors, the respective CLIVE allocation name(s) will pop up. In case there is more than one, the correct one needs to be selected.

In cases where the allocation is on more than one consecutive sector/movement, each sector needs to be entered individually as per above so exact movement, date, CA and CLIVE allocation name.

CMS Quick Reference Guide

2-13

Create Booking – against an Allocation

DHL BRU IT DWS

Step 3: 3rd sector with no allocation

Org: LOS = destination of segment

Dest: LBV = destination of booking

Movement: choose an existing movement or simply put DHL, this will

also work.

Date: must be later or equal to 2nd sector

Space allocation code: choose option: Request for Space, accept alternatives (NA) as you don’t have an allocation on this sector. (This is important)

CMS Quick Reference Guide

2-14

Search Bookings

DHL BRU IT DWS

CMS Quick Reference Guide

Enter and/or select the preferred search parameters and ‘Search’.

From the default ‘Booking’ menu, select ‘Search Booking’.

The search result is loaded as displayed on the print screen below.

: this icon to edit a booking.

: this icon to cancel a booking.

: this icon to view the booking details

: this icon to mail a booking.

: this icon to print the complete booking details.

: When hovering your cursor over this icon, the system will display the username of the staff (Booking Department Staffing) booking history.

: When hovering your cursor over this icon, the system will display the username of the staff (Booking Department Staffing) booking history..

: Indicates if the booking is allocated to a movement. Green = fully allocated, Orange = partially allocated, Red = not allocated.

: Indicates the allocation rule AUTO-ALLOCATE.

: Indicates the allocation rule MANUAL-REVIEW.

: When hovering your cursor over this icon, the system will display the creator of the booking.

: this icon to copy a booking

2-15

Search Bookings

DHL BRU IT DWS

CMS Quick Reference Guide

From the search booking page you will have the following action or information indicators.

2-16

Edit Booking

DHL BRU IT DWS

CMS Quick Reference Guide

From the booking search result, to edit the booking and load the booking details page

From the booking details page, edit the required information within any tab and ‘Save’.

2-17

Edit Booking

DHL BRU IT DWS

CMS Quick Reference Guide

Please note the following rules that apply to edit a booking:

When the booking is still in status Request (not confirmed by DHL), all info of the booking can still be edited.

When a booking is Allocated or Confirmed, and you want to edit one of the following data of a booking, the system will force you to cancel the booking;

•Booking pieces / weight or positions•Booking Type•Routing•Delivery at origin details•Scheduled uplift date•Latest arrival date•Origin and or destination•Account and or sub account•Goods description•Service / Commodity code•Special Handling Codes•UN number, DG type and or TI

When a booking has status RCG request (confirmed by ACS Capacity & Yield dept.), and you want to edit one of the above data of a booking, the system will set the booking back in status ‘Request’ and requires approval from the ACS Capacity & Yield dept. to return to status RCG Request.

When an operational event has been performed in TGV (such as a PPW check in, reload.) the system will not allow you to make any changes to a booking except to ‘re-submit’ the booking

2-18

Cancel Booking

DHL BRU IT DWS

CMS Quick Reference Guide

1. From the booking search result, to cancel the booking

A booking can be cancelled from the search booking screen, or from the booking details screen.

2. From the booking search result screen, to load the booking details screen, ‘Cancel’ to reject the booking.

Cancel Booking

CMS Quick Reference Guide

When a booking is being cancelled, the system will load a confirmation box. A comment can be entered in the free text field. To confirm the cancellation, ‘Ok’ to proceed.

When the cancellation is confirmed, the system loads the ‘Send booking information’ dialogue box. Verify the addresses and add recipients when needed. ‘Send’ to send the booking details to the selected recipients.

DHL BRU IT DWS 2-19

2-20

Copy Booking

DHL BRU IT DWS

CMS Quick Reference Guide

A booking can be copied from the search booking screen, or from the booking details screen.

1. From the booking search result, to copy the booking

2. From the booking search result screen, to load the booking details screen, ‘Copy’ to copy the booking.

The system will create a copy of the selected booking in order to issue a new booking request (Note: the MAWB number will not be copied)

2-21

Useful Information

DHL BRU IT DWS

CMS Quick Reference Guide

-The CMS User-guides can be viewed & downloaded in PDF format from the following location:

http://www.bru-hub.dhl.com/departments/itdev/commercial/ACS_apps/cms.htm

- For IT CMS support 24/7 call the following number + 49 341 4499 6677

Service CodesBSA Block Space Agreement ACX Air Cargo Express ACP Air Cargo PriorityACA Air Cargo Advantage

Commodity Codes

New Code New Commodity DescriptionDC Dry IceDG Dangerous GoodsFL FlowersFS Fish/SeafoodHR Human RemainsLA Live AnimalsLB Lithium BatteriesMC Super High Density*MM MailMS High Density*NP Newspapers/MagazinesPE Perishable CargoPH PharmaceuticalsPS Position Pricing*VE Fruits and VegetablesVU Vulnerable CargoWE Non-Dangerous Goods Weapons No commodity code specified* Commodity Codes that are under review to be phased out