CRTC 25500 Page I Revision 1 Section 10 TITLE PAGE NRTC COMMUNICATIONS GENERAL TARIFF Containing: Terms of Service Definitions Tariffs for: Exchange Service Other Services and Facilities This Tariff specifies the rates, charges and terms applicable to service, equipment and facilities furnished by the Company. Effective December 1, 2006 all references contained herein to "North Renfrew Telephone Company Limited" become "NRTC Communications". Reproduction in whole or in part without the written permission of the Company is expressly prohibited. Issued 2006 10 23 Effective 2006 12 01 Authority: CRTC Order 2006-322 November 23, 2006
Transcript
CRTC 25500
Page I
Revision 1
Section 10
TITLE PAGE
N R T C C O M M U N I C A T I O N S
GENERAL TARIFF
Containing:
Terms of Service
Definitions
Tariffs for:
Exchange Service
Other Services and Facilities
This Tariff specifies the rates, charges and terms applicable to
service, equipment and facilities furnished by the Company.
Effective December 1, 2006 all references contained herein to "North Renfrew
Telephone Company Limited" become "NRTC Communications".
Reproduction in whole or in part without the written permission of the Company is
expressly prohibited.
Issued 2006 10 23 Effective 2006 12 01
Authority: CRTC Order 2006-322 November 23, 2006
CRTC 25500
NORTH RENFREW TELELPHONE COMPANY LIMITED Page 1 Revision 1
GENERAL TARIFF Section 20
PREFACE
1. GENERAL
1.01 This General Tariff contains the terms and conditions of the basic contract for service that exists between
North Renfrew Telephone Company Limited, hereinafter called the Company, and each of its customers or lessees for all services, equipment and facilities furnished by the Company. Refer to the Ontario
Independent Services Tariff Section 1 Item 30, Terms of Service.
1.02 The other sections contain the rates, rentals and charges for all service, equipment and facilities
provided on a general basis in all of the Company's exchanges.
1.03 The Company must apply the rates specified in this Tariff. There is no authority to apply different rates and charges for service, equipment or facilities unless otherwise specified in the Tariff.
1.04 In this General Tariff, "Commission" means the Canadian Radio-television and Telecommunications Commission.
1.05 Pursuant to Decision 2006-14, the Company's local exchange services may be resold in accordance with the conditions of this tariff. However, the resale of residential exchange services is only permitted to
provide residential services.
2. TARIFF REVISIONS
2.01 Changes will be shown on the revised page as follows:
(a) The revision issue will be shown at the top of the page immediately to the right of the page number.
(b) The revisions will be noted by a code and/or a symbol (see Section 30) shown in the left hand margin.
(c) Only the current changes will be indicated on the page.
2.02 Check pages (Section 50) will be issued with each set of revisions and will show all pages that have been revised or introduced by means of an asterisk (*).
3. NUMBERING
3.01 Numbering in this Tariff will be shown in the following manner.
120-2.01 (a)(1) 120 denotes the Section 2 denotes the Sub-section
2.01 denotes the Item (a) denotes the Paragraph
(1) denotes the Article
2. SALE OF TARIFFS
For information on the sale of this Company's tariff, please refer to the Ontario Independent Services Tariff manual Section 1 Item 111.
1.01 A service charge applies when the Company provides service, equipment and/or facilities to its customer,
including a change of premises for an existing customer and when the Company, at the customer's request,
performs work for him. Exceptions are specified as appropriate. A service charge also applies for the
restoration of service suspended for violation of regulations.
1.02 Service charges apply in addition to other rates and charges unless otherwise stated.
1.03 In general a service charge applies for each item of service or equipment.
1.04 An additional charge may be made based on the additional actual expense incurred when:
a) it is necessary for the Company to install a special assembly of equipment or incur unusual expenses in
order to meet the particular service requirements of a customer, or
b) a customer stipulates the performance of work outside regular working hours or other -conditions
that cause unusual expense.
1.05 For outside work affecting wires, cables, poles and other equipment located on a customer's premises, a
service charge may be made based on the actual expense incurred by the Company.
1.06 A service charge does not apply for the following:
a) Repair work, except for those conditions when OIST Section I - 30.4.03, 30.4.04, (Terms of Service)
and Section 850 (Customer Provided Equipment) apply.
b) The removal of service, equipment, and/or facilities.
c) A change from one grade of main-telephone service to another type of service (individual line or
two-party line).
d) Work that the Company initiates for service reasons.
e) The re-establishment of service at the same or different premises after interruption caused by
damage to the customer's premises beyond his control.
Issued 1997 08 19 Effective 1997 10 01
T e l e c o m O r d e r C R T C 9 7 - 1 1 1 5
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 2
Revision 0
GENERAL TARIFF Section 110
SERVICE CHARGES
2. MULTI-ELEMENT SERVICE CHARGES
2.01 Customers' requests for service which involve installing, reconnecting,
moving or changing telephone lines, sets, associated miscellaneous
equipment, other services and records, are divided into four basic service
charge elements. One or more of these elements apply when the requested
service is provided except where otherwise stated in this General Tariff.
2.02 The four service charge elements are described as follows:
(a) ADMINISTRATION CHARGE An Administration Charge applies to work involved in
receiving, recording and processing information necessary to comply with a
customer's request.
An Administration Charge is applied once for each customer's request,
regardless of the number of items to be completed if work is to be carried
out on the same premises at the same time for the same billing telephone
number.
(b) LINE CONNECTION A Line Connection Charge applies to work done in the Company's central office and elsewhere when it is necessary to connect the
customer's telephone line to the network. This work involves extending the
telephone line from the customer's premises to the serving central office and
making appropriate connections within the serving central office.
A Line Connection Charge applies:
for each telephone line connected to the network;
for other bridging connections carried out in the central office;
for each customer's request that results in a change in telephone
number.
(c) PREMISES VISIT A Premises Visit Charge applies to the travel time spent in
reaching a customer's premises. A Premises Visit Charge applies on a "Per
Visit" basis whenever a Company's employee is dispatched to the customer's
premises in response to a request for service regardless as to whether work
is performed or not.
A Premises visit Charge does not apply to subsequent visits required to
complete an order for which a Premises Visit Charge has already been
applied.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
NORTH RENFREW TELEPHONE COMPANY LIMITED CRTC 25500
Page 3 GENERAL TARIFF Revision 3
Section 110
SERVICE CHARGES
2. MULTI-ELEMENT SERVICE CHARGES (Cont'd)
(d) PREMISES WORK CHARGE A Premises Work Charge applies for each item of work carried out at the customer's request and on the customer's premises to install, move or change a telephone line and/or other miscellaneous equipment.
A Premises Work Charge does not apply if:
- One or more telephones and/or items of equipment are in place at the time service is established and no move or change of the telephones and/or equipment is requested by a customer; - A telephone equipped with a plug is delivered by a Company representative to a customer's premises.
3. (a) SERVICE CHARGES SCHEDULE
ELEMENTS OF SERVICE CHARGES: SERVICE CHARGES RESIDENCE BUSINESS
a) Administration Charge $18.00 $35.00
b) Line Connection $32.00 $69.00
c) Premise Visit $35.00 $35.00
d) Premise Work (Initial Jack) $ 6.00 $12.00
e) Additional Jack $20.00 $20.00
(b) SECOND RESIDENCE LINE PROMOTION
The Company will waive the multi-element service charge for installation of a second residential private access line during the months of November and December. Offer is conditional upon the availability of the required outside plant facilities.
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 4 Revision 0
GENERAL TARIFF Section 110
SERVICE CHARGES
4. APPLICATION OF MULTI-ELEMENT SERVICE CHARGES
The following table shows the application of MESC charges by work function.
One or more work functions are required for the installation, change,
reconnection or change of location of a service requested by a customer.
WORK FUNCTION
ADMIN
CHARGE
LINE
CONNECT
CHARGE
PREMISES
VISIT
CHARGE
PREMISES
WORK
CHARGE
Receiving, recording and processing X
Customer's request.
Apply:
- once for each request regardless of number of items to be completed on
same premises at same time and for
same billing number.
Connecting telephone line to the
X
x
X
network.
Apply for:
- each line connected to the network
- other bridging connections in the
Central Office
- each customer's request resulting in
a number change.
Visit to Customer's premises to complete
X
a Customer's request.
Apply for each visit whether work is
done or not.
Does not apply to subsequent visits to
complete an order where a Premises
Visit charge has already been applied.
Work performed at the Customer's
X
premises at Customer's request.
Apply to install, move or change a
telephone line or miscellaneous
equipment. Does not apply when:
- equipment is in-place at the time
service is established and no move or
change is requested
- a telephone equipped with a plug is
delivered by the Company to a
customer's premises.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 5
Revision 0
GENERAL TARIFF Section 110
SERVICE CHARGES
5. OTHER EOUIPMENTS AND SERVICE CHARGES
5.01 Many items of equipment have service charges of specific amounts which apply
when these items are installed in which case Multi Element Service Charges are
not applicable.
6. DIAGNOSTIC MAINTENANCE CHARGE
6.01 Refer to Customer Provided Equipment Section 850, Subsection 4. for details.
7. INSPECTION AND MODIFICATION CHARGE
7.01 Refer to Customer Provided Equipment Section 850, Subsection 5. for details.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1
Revision 0
GENERAL TARIFF Section 120
TELEPHONE SET LOSS CHARGE
1. GENERAL
1.01 When the customer does not return all telephone sets that are the property
of the Company upon termination of service, the Company will apply a
telephone set loss charge.
1.02 This charge applies for telephone sets identified below for customers that
having individual line and two-party line service.
1.03 Payment of the Set Loss Charge does not transfer ownership of the set from
the Company.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 2
Revision 0
GENERAL TARIFF Section 120
TELEPHONE SET LOSS CHARGE
1.04 The Telephone Set Loss Charges are as follows:
TYPE OF SET
Res
NRC
Bus
500-Type (Rotary
Dial) x38.00 $38.00
Comtempra $38.00 $38.00
Harmony $85.20 $118.80
Signature $38.00 $38.00
Meridian 7208 $110.00 $142.80
Meridian 7310 $216.00 $216.00
Meridian 7324 $288.00 $288.00
Big Button $121.00 $157.00
Citation/Tribute $72.00 $94.00
KXT3155/3175 $165.00 $214.00
KXT3280 $294.00 $382.00
Debut $88.00 $114.00
Dakota $45.00 $45.00
Jazz $45.00 $45.00
Symphony 1000 $49.00 $49.00
Symphony 3000 $59.00 $59.00
Symphony 5000 $119.00 $155.00
Unity SE N/A $118.80
Unity SE Plus N/A $156.00
Vista 10 $90.00 $125.00
Vista 100 $114.00 $180.00
Vista 200 $174.00 $222.00
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1
Revision 0
GENERAL TARIFF Section 130
CONSTRUCTION CHARGES
1. GENERAL
1.01 Construction charges apply for the following:
(a) For the initial provision of facilities at the request of an applicant,
customer, lessee or developer in a territory in which the Company has no
facilities. The Company provides these facilities to reach the property
of the applicant, customer, lessee or developer and may locate them along
public thoroughfares or other such location as required, or is suitable.
(b) For certain facilities provided on the private property of the applicant,
customer or lessee.
1.02 The Company reserves the right to determine the type (wire, cable or radio)
and location of facilities to be provided and the time at which it does the
work. It makes an additional charge based on the additional expense
incurred if it departs from the foregoing conditions at the request of
an applicant, customer, lessee or developer, or when the nature of the
locality causes it to incur unduly high construction expense and/or
maintenance expense.
1.03 The Company provides, installs and maintains all facilities that it provides
except as otherwise stated in this Tariff. However, the Company may use
facilities of other public utility organizations or facilities belonging to
or on the premises occupied by applicants, customers or lessees instead
of providing its own construction, when in its opinion the circumstances
warrant its doing so. When the Company uses the facilities of other public
utility organizations that are located along public thoroughfares or other
such places, it may assess its applicant, customer, lessee, or developer,
any charges associated with such use. When such facilities are located on
the private property of the applicant, customer or lessee, the construction
charge is that which would apply if the Company provided the construction.
1.04 Construction charges are payable when application for service is made or
when the account is rendered, at the option of the Company.
2. CONSTRUCTION ON A PUBLIC THOROUGHFARE
2.01 Monthly rates and rentals provide for a reasonable amount of construction
for each service or facility which is to be considered as the first 161
meters or one-tenth of a mile (route measurement) of such measurement.
2.02 Wien construction, in addition to this reasonable amount as specified in
Section 2.01, is furnished to provide the facilities requested by the
applicant, customer or lessee, a construction charge applies based on the
expense incurred by the Company.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 2 Revision 0
GENERAL TARIFF Section 130
CONSTRUCTION CHARGES
3. CONSTRUCTION ON PRIVATE PROPERTY
3.01 When cable is installed to provide service, a construction charge applies
based on the expenses incurred by the Company. If the customer or lessee
provides, installs and maintains the poles or underground conduit, or does
the trenching and back-filling for buried wire or cable, the construction
charge will be reduced accordingly.
3.02 When construction is required to provide facilities to the building of the
applicant, customer or lessee in which service is provided or the
facilities are terminated, a construction charge applies based on the
expense incurred by the Company.
3.03 When it is necessary for the Company to provide special protective equipment
because of electrical hazards on the premises of an applicant or customer,
the Company may charge the customer all or part of the expense which it
incurs thereby.
4. INTERIOR CONSTRUCTION
4.01 The Company normally installs exposed wiring in buildings except as
follows:
(a) If an applicant, customer or builder provides suitable conduit or other
means of concealment, which is acceptable to the Company, the latter
installs wiring in it without additional charges.
(b) Subject to the following conditions, the Company installs concealed wiring
in a residential dwelling during construction without additional charge if
requested sufficiently in advance by a duly authorized person:
(1) The size of the building and the type and stage of construction are,
in the Company's opinion, are suitable for the work to be performed.
(2) The Company decides the type of wiring to be used and the method of
installing it.
(3) Should the wiring become unusable after its installation, the Company
installs other inside wiring by one of the other methods described in
this Section.
(4) The Company does not guarantee that subsequent changes in or
additions to wiring installed during construction will be concealed.
4.02 When the Company otherwise installs concealed wiring at the request of an
applicant, customer or builder, the latter may be required to pay the
difference between the cost of the work done and the cost that the Company
would have incurred for exposed wiring.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH R12WREK TELEPHONE COMPANY LIMITED Page 3
Revision 0
GENERAL TARIFF Section 130
CONSTRUCTION CHARGES
4. INTERIOR CONSTRUCTION (Cont'd)
4.03 When the Company has to use a non-standard method of wiring or
installation because of the type of construction of a building, it may
require the applicant, customer or builder to bear any unusual expense
that the Company incurs.
4.04 The Company charges a Premise Work Charge for installing each pre-wired
outlet at a single line residence, business customer. The activation of the
pre-wired outlet is done by the Company at no additional premise work
charge. Other elements of the Multi-Element Service Charges apply
accordingly.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED PAGE 1
GENERAL TARIFF REVISION 1
SECTION 140
DIRECTORY LISTINGS
For information on Directory Listings listed below, please refer to the Ontario
Independent Services Manual, Section 9.
1. General
2. Listings provided without additional charge
3. Primary Listings
4. Extra Listings
5. Omission of Listings from the Directory
6. Initial Service Period for Chargeable Extra Listings
7. Rates for Extra Listings
Issued 1995 09 29 Effective 1995 09 27
Telecom Order CRTC 95-1256
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED PAGE 2
GENERAL TARIFF REVISION 1 SECTION 140
DIRECTORY LISTINGS
For information on Directory Listings listed below, please refer to the Ontario
Independent Services Manual, Section 9.
8. Charge for Information Service (Directory Assistance)
Issued 1995 12 15 Effective 1996 01 15
Telecom Order CRTC 96-21
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED PAGE 3
GENERAL TARIFF REVISION 1
SECTION 140
DIRECTORY LISTINGS
For information on Directory Listings listed below, please refer to the Ontario
Independent Services Manual, Section 9.
9. Long Distance Directory Assistance
Issued 1996 05 13 Effective 1996 07 01
Telecom Order CRTC 96-615 20 June 1996
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 4
Revision 0 GENERAL TARIFF Section 140
DIRECTORY LISTINGS
For information on Directory Listings listed below, please refer to the OIST Manual,
Section 1.
10. Directory Errors and Omissions, 30.13.
Issued 1997 08 19 - Effective 1997 10 01
Telecom Order CRTC 97-1315
CRTC 25500
NORTH RENFREN TELEPHONE COMPANY LIMITED Page 1 Revision 0
GENERAL TARIFF Section 150
PUBLIC TELEPHONE SERVICE
1. GENERAL
1.01 The Company furnishes, at its discretion, public telephone service
primarily to make outgoing service available to the general public and
determines the location of the service.
2. CONTRACT ARRANGEMENTS
2.01 The occupant of the premises on which service is to be furnished is to sign
the standard public telephone service agreement, except when the Company
arranges for space and installs public telephones without providing for
supervision by the occupant.
3. LISTINGS
3.01 Public telephone services are listed in telephone directories only when the
Company considers it necessary for the service in general.
4. EQUIPMENT
4.01 Public telephones are equipped with coin-collecting devices.
5. RATES AND CHARGES
5.01 A rate of 25C applies for each originating local call.
5.02 Regular rates apply for i;iessage toll service.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1
Revision 0
GENERAL TARIFF Section 160
SEMI-PUBLIC TELEPHONE SERVICE
GENERAL
Semi-public telephone service is a message-rate service furnished at the
Company's discretion at the following types of locations:
(a) Where a public service does not seem warranted and there is an indication of
combined customer and public usage.
(b) Where there is collective use of the service by guests, members or
similar occupants of the premises and a business service is unsuitable.
1.02 Semi-public telephone service is furnished as main telephone service not as
foreign exchange service.
1.03 The customer-agent is to sign the standard semi-public telephone service
agreement with the Company.
2. SERVICE AND EQUIPMENT
2.01 Semi-public telephones are equipped with coin collecting devices and
service is furnished on an individual line.
3. RATES AND CHARGES
3.01 The customer-agent is to guarantee a minimum daily local message revenue
for each semi-public telephone service as specified in the agreement
referred to in subsection 1.03 .
3.02 Main-telephone receipts for originating local calls and message toll service
are deposited in and collected from the coin telephone. The total
local message receipts for one or more collection periods ending in the
same billing period, are applied against the corresponding total amount of
guarantee. A shortage is payable by the customer-agent on demand by the
Company. An excess is not credited against the shortage for any
collection period, nor against other amounts due to the Company from the
customer-agent.
3.03 Local calls originating at semi-public telephones are charged at $0.25
each.
3.04 Service charges for the installation of a semi-public telephone service
are those for business service and apply in accordance with Section
110-3.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1 Revision 0
GENERAL TARIFF Section 170
BUSINESS AND RESIDENCE SERVICE
1. GENERAL
1.01 The Company classifies a customer's service as business or residence for
the application of exchange service rates according to its primary use.
2. BUSINESS SERVICE
2.01 The business classification applies when the service is used primarily
or substantially for a commercial, industrial, professional,
institutional, vocational or otherwise occupational purpose or for any
purpose other than that of a domestic or family nature.
2.02 The business classification applies in such circumstances as the
following:
(a) when a directory listing indicates other than primarily domestic
use.
(b) When the service is advertised or publicized in connection with any
non-domestic use; except that the residence service of a person may
be publicized in connection with the person's business service
where the two services are in the same local service area.
(c) In boarding and rooming houses and other places in which four or
more persons are accommodated for payment, and in residence
quarters of any club, institution or similar place, where guests,
boarders, employees or other persons not members of the
customer's household have general access to the service.
2.03 If any part of the customer's service is used primarily for a non-
domestic purpose or is in a location where the business
classification would apply, the entire service is classified as
business, except that a customer may have the following:
a) When the customer's residence service is extended to equipment
located on the premise of a telephone answering board.
b) A customer to both Business and Residence service may have either
of the following:
(1) Connection of residence service with terminating equipment of the
customer's business service.
(2) An additional telephone connected to the residence service at the
location of the customer's business service.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 2
Revision 0
GENERAL TARIFF Section 170
BUSINESS AND RESIDENCE SERVICE
2. BUSIt4ESS SERVICE (Cont'd)
2.04 When the Company is applying the residence classification but finds
that the business classification is applicable, it may henceforth
charge the appropriate business rate upon notifying the customer.
3. RESIDENCE SERVICE
3.01 The residence classification applies when the service is used primarily for
domestic or family purposes and none of the requirements for the business
classification exist.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1
Revision 0
GENERAL TARIFF Section 180
INDIVIDUAL AND PARTY LINE SERVICE
1. GENERAL
1.01 Individual-line service is a grade of customer exchange service that
provides for the connection of one telephone to a central-office line.
1.02 Party-line services are grades of customer exchange service that provide
for the connection of two or more main telephones to the same
central-office line. Two grades are furnished, namely, two-party and four-
party line service.
2. REGULATIONS
2.01 The Company reserves the right to determine which party-line telephones
shall be connected to any central office line and to connect business and
residence telephones to the same line when the service is not impaired
thereby.
2.02 Arrangements may be made for a customer to have two main telephone services
at different locations within the same wire-centre area so that calls for
both services can be received at either or both service locations. An
additional bell associated with the distant service is required at each
location and is charged for at the regular rate; a cut-off feature to
silence such bell is available (Item 240-3.40).
(a) If the two services are connected to the same central office line, no
further arrangements are required, the two-party line service rate applies
for each service.
(b) If the two services are connected to different central office lines, the
lines are interconnected in the central office without additional charge.
Only one main telephone service can be connected to each central office
line and the individual line service rate applies for each service.
3. RATES
3.01 Rates for individual, two-party and four-party services are given in
Section 100 4.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED P ag e 1
Revision 0
GENERAL TARIFF Section 220
ADDITIONAL TELEPHONES
1. GENERAL
1.01 An additional telephone is a telephone connected with the same primary
service as a main telephone.
2. REGULATIONS
2.01 Additional telephones are ordinarily installed in the same building as the
main telephones but when facilities are available they may be installed:
(a) On any premises of the same customer.
(b) On premises of other than the customer if a separate primary
service is furnished there.
NOTE: Channels that connect main and additional telephones in different
buildings are subject to distance charges (See Section 260).
2.02 The number of additional telephones with bells that may be installed with
a main telephone is governed by the limitation on the number of bells
installed on one line. The Company may determine the number of
additional telephones without bells to be installed with a main
telephone.
2.03 The Company does not undertake to provide satisfactory transmission on any
call on which two or more telephones connected with the same
service are used simultaneously.
3. RATES
3.01 Additional telephones are provided by the Company at the rates and
charges specified in this Tariff.
Issued 1994 12 20 Effective 1995 01 20
T e l e c o m O r d e r C R T C 9 5 - 3 4 2 0 J a n u a r y 1 9 9 5
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page I
Revision 0
GENERAL TARIFF Section 240
MULTI-LINE TELEPHONE SYSTEMS AND KEY EQUIPMENT
1. GENERAL
1.01 Multi-line telephone systems and key equipment are arrangements of
equipment that include operation features in addition to those regularly
provided with the basic exchange services.
1.02 All telephones are normally located on continuous property. When equipment
permits, a telephone may be located on a different property from that of
the rest of the system, in which case, distance charges apply, as
appropriate, to channels between buildings. (See Section 260).
1.03 When the Company has to install special equipment or incur any unusual
expense, it may make an additional charge based on the equipment installed
or additional expense incurred.
1.04 Items designated as de-standardized are not available for new installations
or for changes of address and will only be provided for existing systems if
and when equipment is available from returns to stock.
2. SERVICE FEATURES
2.01 Multi-line telephone systems and key equipment provide one or more of the
following service features, according to the specifications in each case:
(a) Pick-up, an arrangement whereby a telephone may be connected to any
one of two or more lines.
(b) Holding, an arrangement whereby a telephone may be disconnected
temporarily from a line in use without breaking the connection.
(c) Line illumination, provided only with Multi-line telephone systems, an
arrangement whereby illumination of the button associated with a line
indicates that a call on the line is waiting to be answered or the
line is in use. Systems with this feature are referred to herein as
illuminated systems.
(d) Wink-hold, provided only with illuminated systems, is an arrangement
whereby flashing illumination of the button associated with a line
indicates that a call has been answered.and is being held.
(e) Cut-off, an arrangement whereby the use of a line by other telephones
may be controlled, or bells or other equipment may be disconnected
from a line.
(f) Exclusion, an arrangement whereby the use of a line by other
telephones may be controlled.
(g) Intercom, an arrangement which permits exchange of communication with one another.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH PENFREW TELEPHONE COMPANY LIMITED Page 2
Revision 0
GENERAL TARIFF Section 240
MULTI-LINE TELEPHONE SYSTEMS AND KEY EQUIPMENT
3. MULTI-LINE TELEPHONE SYSTEMS
3.01 Panasonic KXT3280 and KXT3175
Panasonic KXT3280 is an electronic multi-line push button telephone system
with 2 central office lines. The Panasonic KXT3175 has 2 central office
lines. The following rates and charges apply in addition to other
applicable rates and charges.
USOC DESCRIPTION MRC SC
1066 KXT3280 2 Lines - Intercom $8.95 MESC
1067 KXT3175 2 Lines $8.95 MESC
3.02 Meridian Norstar
Meridian Norstar is a digital, multi-line, push-button telephone
system. The Meridian Norstar 3x8 system has a maximum capacity of 8
telephones and 3 Central Office lines. The Meridian Norstar 6x16
system has a maximum capacity of 16 telephones and 6 central office
lines. The Meridian Norstar 8x24 system has a standard number of 24
telephones and 8 central office lines which can be expanded. The
following rates and charges apply in addition to other applicable
rates and charges:
USOC DESCRIPTION MRC SC
2720 Norstar 3x8 $12.35 MESC
2721 Norstar 6x16 $23.50 MESC
2722 Norstar 8x24 $67.90 MESC
2723 Auxiliary Power $27.00 MESC
2724 Station Module 16 goes with 8x24 $19.80 MESC
2725 4 Line Trunk Cartridge goes with
8x24
$10.55 MESC
2726
Expansion Trunk Module goes with
8x24
$12.40 MESC
Issued 1994 12 20 Effective 1995 01 20
Te l e c om Or d e r CRT C 95 -3 4 2 0 Januar y 199 5
NORTH RENFREW TELEPHONE COMPANY LIMITED
GENERAL TARIFF
DISTANCE CHARGES
CRTC 25500
Page 1
Revision 0
Section 260
1. GENERAL
1.01 The regulations and charges herein apply to channels that are provided to meet
special requirements of customers. Such charges are in addition to the other
rates and charges applicable.
1.02 Distance charges are based on the provision of standard arrangements of
equipment and facilities. When it is necessary for the Company to install
special equipment or to incur any unusual expense in order to provide any of
such channels, it may make an additional charge based on the equipment
installed or other unusual expense incurred.
2. LOCAL CHANNELS
2.01 General
(a) Local distance charges or rentals apply as follows to local channels between points in the same exchange, other than central office lines.
(1) Between service points.
(2) Between service points and the rate centre location or wire centre used
as a measuring point on an inter-exchange channel provided for the
customer.
For the purpose of this section, a service point relates to a demarcation point, on a customer's premise, at a mutually agreed point which is eight
inches from the closest non-competitive cable terminal or at the first
logical point of entry on the customer's premise.
(b) Voice-grade local channels are furnished by the Company with a band-width to carry telephone speech or its equivalent.
(c) The monthly distance charge provides for one pair of wires or the equivalent
between the telephone or service points.
The multi element service charges provide the connection of a local channel
to the service point which is the demarcation point.
(d) When a multi-wire channel is provided, the following apply:
(1) A charge applies for each pair of wires or the equivalent that is part
of the channel when provided for the following, solely or in
combination:
a. For duplex operation.
b. To connect customer-provided or lessee-provided equipment.
c. Solely within the exchange and with no inter-exchange connection.
(2) When an additional single wire or the equivalent is used, it is charged
for as a channel.
(3) The initial 400-metre distance or 1/4 mile charge, if applicable,
applies only once.
(4) Multi-wire channels provided under any other circumstances than specified above are charged for as single channels.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-14 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 2 Revision 0
GENERAL TARIFF Section 260
DISTANCE CHARGES
2 . LOCAL CHANNELS (Cont'd)
2.02 Channel Measurement
Channels between buildings on different properties:
(1) For a two-point local channel the charge or rental is based on the
airline distance between the centres of the buildings in which the
channel terminates and provides for the facilities to extend the
channel to connect one or more additional telephones or service points
in the same building. See Item 2.03(c) for channels between buildings
on continuous property.
(2) For a channel between more than two points (multi-point) the following
applies:
a. for a channel with no bunching arrangement, bridging arrangement or
distributing amplifier the chargeable distance between each of the
combinations of pairs of service points is determined separately. The
total chargeable distance is the combination of distances connecting
all service points that produce the lowest charge.
b. for a channel with one or more distributing amplifiers, bridging
arrangements, or bunching arrangements, the chargeable distance is
the sum of the following, each being determined separately:
A. The rental for the portion of channel between the lessee's
premises and the wire centre in which a distributing amplifier,
bridging arrangement (or the first of two or more), or a bunching
arrangement is located. If there are two or more distributing
amplifiers or bridging arrangements, measurement is continued
from the wire centre previously mentioned and is the shortest
distance linking all other wire centres in which there is a
distributing amplifier or bridging arrangement on the same
network. The rental is computed separately for each of the legs
that comprise this portion of the channel. The initial 400 meter
or 1/4 mile distance rental applies only once.
B. The rental for the portions of channel between a wire centre in
which there is a distributing amplifier, bridging arrangement or
bunching arrangement and each service point associated with it,
each computed separately. The initial 400 meter or 1/4 mile
distance rental does not apply to such portions.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
NORTH RENFREW TELEPHONE COMPANY LIMITED CRTC 25500
Page 3 GENERAL TARIFF Revision 1
Section 260
DISTANCE CHARGES
2. LOCAL CHANNELS (Cont'd)
2.03 Rates and Charges
(a) Channel between buildings on different properties:
(1) Two-point local voice grade channel:
(a) For a channel provided to serve an off premise additional telephone, the chargeable distance is that between the wire centre that serves the main telephone and the building in which the additional telephone is installed.
USOC DESCRIPTION MRC SC
4050 Initial 1/4 mile $5.00 MESC
4051 Additional 1/4 mile $1.75 MESC
(b) Signal Channels, Data Channels per cable pair (not including special line conditioning if required.)
USOC DESCRIPTION MRC SC
4052 Initial 1/4 mile $5.80 MESC
4053 Additional 1/4 mile $1.75 MESC
(2) Multi-point voice-grade local channel:
the monthly charges or rentals apply as stated in 2.03 (a)(1)a) and the initial 1/4 mile distance charge or rental applies once on each channel.
(b) Channels between points in the same building
The following apply for channels provided in the same building:
a) rates for additional telephone sets provide for the furnishing of service at any point in the building in which the related main telephone or switchboard is located.
b) see section 810 for intercommunicating channels. C) a monthly charge applies for any other voice grade channel I.
d) a channel that extends a central office line or trunk line to an answering board e) a monthly charge of $1.00 applies for each voice channel.
NORTH RENFREW TELEPHONE COMPANY LIMITED CRTC 25500
Page 4 GENERAL TARIFF Revision 0
Section 260
DISTANCE CHARGES
2. LOCAL CHANNELS (Cont'd)
2.03 Rates and Charges (Cont'd)
c) Channels between buildings on continuous property
(1) When a channel is extended to connect one or more additional telephones or service points from the first telephone or service point on the customer's or lessee's premises, an additional charge applies as specified in (5).
(2) The customer or lessee is to provide, install and maintain the poles or underground conduit, or do the trenching and back-filling for buried wire or cable, required primarily for local channels provided for him on continuous property. The charges specified in (5) apply only when the customer or lessee complies with this condition. When the customer or lessee does not comply with this condition the monthly charges or rentals are those stated in Item 2.03 (a)(1)a. for voice-grade channels.
(3) When a channel is provided between points in more than two buildings, the charge applies to the portion of channel between each pair of buildings.
(4) All types of channels provided for the same customer are combined in determining the distance charges.
(5) The following charges apply for the provision of each voice channel between buildings on the same continuous property of the customer or lessee:
USOC DESCRIPTION 1MRC SC
4054 Voice Channel $1.00 MESC
3. EXTRA-EXCHANGE DISTANCE CHARGES
3.01 Extra-exchange distance charges apply to primary exchange services, other than four party access lines that are located outside the base-rate area but within the exchange area. The charges are based on the airline distance between the building in which the telephone or switchboard is located and the nearest point on the boundary of the base-rate area, and are as follows:
Each 0.4 kilometer (400 meters) or Remaining Fraction
USOC DESCRIPTION MRC
4040 Individual line service (including
semi-public) and trunk line
N/A
4041 Two-party line service N/A
3.02 When any portion of a channel that is subject to a distance charge is installed and/or maintained on private property by a customer, the distance charge does not apply for that portion of the channel.
Issued 1999 06 17
Effective 1999 08 01
Authority: CRTC Order 99-745
N0RTH RENFREW TELEPHONE COMPANY LIMITED CRTC 25500 Page 4 GENERAL TARIFF Revision 5
Section 490 Miscellaneous Equipment
5 . TOUCH TONE
Materials previously listed in Section 490-4 are now included in Section 100 — Exchange Service — General. Touch Tone dialing is provided at no additional charge on Residence and Business local service — individual line.
7.01 These features are furnished with individual line service, excluding the
semi-public telephone service. They are provided through a digital central
office, subject to the availability of suitable facilities.
7.02 The following custom calling features are provided:
a) Call Forwarding provides for the transfer to another telephone of incoming
calls by dialing a code and the telephone number of the service to which the
calls are to be transferred.
b) Speed Calling permits a customer to place calls to a previously designated
list of frequently called numbers by dialing a speed call code rather than
the complete number. There are two list lengths being 8 entries and 30
entries.
c) Three-way Calling provides for holding an existing call and, by dialing a
prefix code and the telephone number of a third telephone, extending the
call to that telephone. This feature provides that only one of the three
telephones may be outside the local-service area of the telephone
establishing the three-way call.
d) Call Waiting provides the ability for a customer to receive an incoming
call when his central-office line is in use. The called party hears a tone
indicating an incoming call is waiting. At that point he can put the existing
call on 'hold', or disconnect, and then receive the incoming call.
e) Dial Intercom Individual allows private line customers the ability to call
their own number to ring telephones on the line and subsequently use the
phone as an intercom system.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
NORTH RENFREW TELEPHONE COMPANY LIMITED CRTC 25500
Page 8 GENERAL TARIFF Revision 1
Section 490
MISCELLANEOUS EQUIPMENT
7. Custom Calling Features (Cont'd)
7.03 The following rates and charges apply and are in addition to other rates and charges applicable:
a) Call Forwarding (CF)
USOC DESCRIPTION MRC SC
2699 Call Forwarding Disconnected Tel # $12.93 MESC
2700 Call Forwarding, Residential $ 3.00 MESC
2705 Call Forwarding, Business $ 5.00 MESC
b) Speed Calling
USOC DESCRIPTION MRC SC
2703 8-Code (Speed Calling) $ 1.00 MESC
2704 30-Code (Speed Calling) $ 2.00 MESC
c) Three-Way Calling (TWC)
USOC DESCRIPTION MRC SC
2702 Three-Way Calling, Residential $ 3.00 MESC
2714 Three-Way Calling, Business $ 4.00 MESC
d) Call Waiting (CW)
USOC DESCRIPTION MRC SC
2701 Call Waiting, Residential $ 3.00 MESC
2706 Call Waiting, Business $ 6.00 MESC
2715 Visual Call Waiting $ 4.00 MESC
Issued 2005 0215 Effective 2005 03 15
Authority: CRTC Order 2005-70 2005 02 23
NORTH RENFREW TELEPHONE COMPANY LIMITED CRTC 25500
Page 9 GENERAL TARIFF Revision I
Section 490
MISCELLANEOUS EQUIPMENT
7 CUSTOM CALLING FEATURES (Cont'd)
e) Vertical Service Package
USOC DESCRIPTION MRC SC
2707 Includes CF, CW, TWC, SP8 RESIDENTIAL
$5.50 MESC
2708 Includes CF, CW, TWC, SP8 BUSINESS
$13.50 MESC
8. TOLL RESTRICTION SERVICE
8-01 General
Toll restriction service allows customers to block the placing of all outgoing toll calls.
8.02 Service and Equjpment
Toll restriction service is provided subject to the availability of suitable equipment required for such service. It is provided on a per line basis.
8.03 Rates and
The following rates and charges apply for toll restriction service from a Digital Switching Centre:
USOC DESCRIPTION MRC SC
4004 Toll Restrictor per line $0.00 MESC
Issued 2005 02 15 Effective 2005 03 15
Authority: CRTC Order 2005-70 2005 02 23
NORTH RENFREW TELEPHONE COMPANY LIMITED
GENERAL TARIFF
CRTC 25500 Page 10
Revision 1 Section 490
MISCELLANEOUS EQUIPMENT
9. Busy Line Verification / Interruption Service
10. Call Blocking Service
11. Grandfathering of Rotary Dial Service on Individual Lines
For information on Busy Line Verification / Interruption Service, Call Blocking Service, and Grandfathering of Rotary
Dial Service on Individual Lines, please refer to the Ontario Independent Services manual Section 4.
Issued 1995 06 09 Effective 1995 07 09
Telecom Order CRTC 95-831 26 July 1995
NORTH RENFREW TELEPHONE COMPANY LIMITED CRTC 25500
Page 13 GENERAL TARIFF Revision 1
Section 490
MISCELLANEOUS EQUIPMENT
12 CALL MANAGEMENT SERVICE
12.01 Call Management Service (CMS) is comprised of network-based features which are furnished with individual-line primary exchange services except Public and Semi-Public telephone Services.
12.02 Notwithstanding any other provisions of the Company's tariffs and as an exception to Section 80 13 any non published telephone number from which a call originates is furnished, as facilities permit, on a call-by-call basis to CMS customers.
12.03 Any persons wishing to protect their anonymity may do so using Call Display Blocking options specified in Section 100 5.01 -
Per Call Blocking (For Administrative purposes)
Per Line Blocking (For Administrative purposes)
USOC PCBR BCBB
PLBR PLEB
12.04 The following CMS features are provided:
(a) Call Display provides the means to activate the CMS customer's visual display of the telephone number and name from which the call is originating. Customers may arrange to change the name., which is transmitted. However, residence customers must still include the family name, which is contained in their main listing and business names must be uniquely identifiable with the customer. Customers may also arrange to change the name transmitted so that "private name" is displayed. As an exception, the "private name" is not available for customers who make unsolicited voice or facsimile calls for the purpose of solicitation. No charge applies to the initial change and one order processing charge applies to each subsequent change.
(b) Busy Call Return enables the customer to automatically redial the last outgoing call, whether the call is answered or not. If the number is busy., the network scans its availability for a period of 30 minutes and, when it is free, notifies the customer by a distinctive signal. The call is automatically processed when the customer answers.
Issued 2005 02 15 Effective 2005 03 15
Authority: CRTC Order 2005-70 2005 02 23
NORTH RENFREW TELEPHONE COMPANY LIMITED CRTC 25500
12.05 The following proposed rates and charges will apply to each CMS feature of CMS for each line equipped and are in addition to other applicable rates and charges:
USOC DESCRIPTION MRC SC
2500 Call Display, Residential $6.00 MESC
2501 Busy Call Return, Residential $1.50 MESC
2502 Call Display, Business $8.00 MESC
2503 Busy Call Return, Business $3.00 MESC
2506 Call Trace, Residential & Business $5.00/successful trace $10.00/monthly maximum
MESC
Detailed Promotional Offering
For incentive to customers for the period starting NOVEMBER 1, 1996 AND ENDING NOVEMBER 29, 1996, North Renfrew Telephone Co. Ltd. Will waive the administration charge of $15.00 for Residence and $20.00 for Business customers upon the launching of Call Management Service.
The USOCs are provided for administration purposes only to count the quantity ands' type of feature.
Issued 2005 02 15 Effective 2005 03 15
Authority: CRTC Order2OO5-70 2005 02 23
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 15
Revision 0
GENERAL TARIFF Section 490
MISCELLANEOUS EQUIPMENT
13.00 SUSPENSION OF SERVICE - RESIDENTIAL PRIMARY SERVICE
GENERAL
COMPLETE SUSPENSION OF SERVICE
CHARGES
Please refer to the Ontario Independent Services Tariff Manual
Section 4, Pages 419 and 420 for information on the Suspension of Service -
Residential Primary Service.
Issued 1996 12 06 Effective 1997 01 10
Telecom Order CRTC 97-23 10 January 1997
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 16
Revision 0
GENERAL TARIFF Section 490
MISCELLANEOUS EQUIPMENT
14.00 NAME THAT NUMBER SERVICE
General
Charge
Please refer to the Ontario Independent Services Tariff Manual
Section 4, Page 415 for information on the Name That Number Service Tariff.
Issued 1996 10 28 Effective 1996 12 01
Telecom Order CRTC 97- 430
NORTH RENFREW TELEPHONE COMPANY LIMITED CRTC 26500
Page 17 GENERAL TARIFF Revision 0
Section 490
MISCELLANEOUS EQUIPMENT
15. INTRODUCTORY OFFER
For Individual Line Touch Tone customers who take one or more Custom Calling Features, Ident-a-Call, Call Management Service or Call AnswerNoice Mail (Section 820) the Monthly Rate is waived for the first month.
16. CALL FORWARD BUSY/NO ANSWER FEATURE
16.01 This feature is furnished with individual line service, excluding the semi-public telephone service. It is provided through a digital central office, subject to the availability of suitable facilities.
16.02 The following rates and charges apply and are in addition to other rates and charges applicable:
1.01 Inter-Exchange services and channels provide for communication between
exchanges or other rate centres.
1.02 The Company does not set rates for Message Toll Service which include:
(a) Two-point service
(b) Conference service
(c) Overseas service
(d) Ship, Train and Aircraft service.
1.03 The Company also does not set charges and rentals for those portions of
leased or rented Inter-Exchange channels and associated equipment that
extend or are provided beyond tie point of connection of the Company's
facilities with those of other Carriers.
1.04 Rates and charges for Message Toll Service and for Inter-Exchange channels and
equipment extending beyond she point of connection with other Carriers, are
contained in the approved tariffs of the inter-connecting Carriers and a copy
of the relevant sections of these tariffs may be inspected at the Company's
business office during regular business hours.
Issued 1994 12 20 Effective 1995 01 20
Telecom-Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1 Revision 0
GENERAL TARIFF Section 670
WIDE-AREA TELEPHONE SERVICE
800 SERVICE AND ENTRY - CANADA
1. SERVICE DESCRIPTION
1.01 800 Service and 800 Entry - Canada is a network service which allows the
customer to receive incoming customer-dialed calls originating from points
within Canada. 800 Service and 800 Entry - Canada calls are toll free to the
caller.
1.02 An 800 number can terminate on a single line or on a group of equivalent
lines. The calls to an 800 number are routed to either the number
associated with the single line or a number associated with a line within
the equivalent group of lines. This number is hereafter referred to as
the conversion number.
1.03 Only one conversion number is assigned to an 800 number.
1.04 More than one 800 number can terminate on the same conversion number.
2. TERMS AND CONDITIONS
2.01 Each dedicated access line provides one-way incoming service only and includes
a single connection to a demarcation point on a customer premises, at a
mutually agreed point.
111~ 2.02 A minimum service period of one monthly applies.
2.03 More than one 800 number, either Canada or U.S. service, can terminate on
the same group of access lines.
2.04 800 Service and 800 Entry - Canada is not furnished as a Foreign Exchange Service.
2.05 This service may not be resold or shared to provide Message Toll Service or
other interexchange voice services.
2.06 800 Service and 800 Entry - Canada is furnished subject to the availability
of suitable facilities.
2.07 An 800 Service and 800 Entry - Canada customer may not receive calls from
an exchange of a telephone system that does not participate in the
provision of 800 Service and 800 Entry - Canada.
2.08 An 800 Service and 800 Entry - Canada call that is received from within the
customer's local calling area is chargeable at the rate for the home NPA. If the customer elects to receive calls from the home NPA, local calls cannot be blocked and the home NPA rate applies.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENI`AEW TELEPHONE COMPANY LIMITED Page 2 Revision 0
GENERAL TARIFF Section 670
WIDE-AREA TELEPHONE SERVICE
2. TERMS AND CONDITIONS (Cont'd)
2.09 Calls must be customer dialed. As an exception, 800 Service and 800 Entry – Canada calls may be placed with the operator for completion in the following instances :
a) Calls that originate from exchanges where direct dialing is not provided.
b) Calls that originate from a coin, mobile, ship or aircraft telephone service.
c) Calls that are placed by guests of hotels with P.B.X. service.
2.10 A 800 Service and 800 Entry - Canada subscriber may be listed in the
directories of the Company at the rates shown for Business Extra Listings.
Customers may also be listed in the directories of other Canadian telephone
companies at the rates specified in their respective tariffs.
2.11 The customer has the option of receiving calls over dedicated or non dedicated access lines.
3. RAT:-~ AND CHARGES
USOC DESCRIPTION MRC SC
2104
800 Service Entry Canada $8.00 MESC
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1
Revision 0
GENERAL TARIFF Section 800
OTHER SERVICES AND FACILITIES'- GENERAL
1. GENERAL
1.01 The following sections in the 800 series, specify rates, rentals, charges
and regulations for the following:
(a) Telephone services other than exchange and inter-exchange service.
(b) Use of certain customer-provided equipment with the Company's facilities.
1.02 The foregoing are at the discretion of the Company and, where applicable,
subject to the availability of suitable facilities and the requirements
of exchange service and message toll telephone service.
1.03 When it is necessary for the Company to install special equipment or to
incur any unusual expense in order to meet the special requirements of
an applicant or customer, the Company may make an additional charge based
on the equipment installed or other unusual expense incurred.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500 North Renfrew Telephone Company Limited Page 2
Revision 0 GENERAL TARIFF Section 800
OTHER SERVICES AND FACILITIES - GENERAL
2. ARRANGEMENTS FOR JOINT USE LESSEES
2.01 General
(a) DEFINITIONS
Aerial Support Structures: Consist of the following: poles; strands including, where applicable, cable rings; guys; anchors
and miscellaneous hardware items. these structures are either owned by the Company or are those on which it possesses
rights entitling it to allow the placement of the lessee's facilities.
Joint Use Agreement: An agreement between the Company and a third party, called the "joint user" providing for the
reciprocal right to use the support structure of the other party to the joint use agreement
Rearrangement: The change of location of the lessee's, Company's or joint user's facilities from one point to another on or
in the same support structure.
Replacement: The substitution of support structures or facilities of the lessee, Company or joint user or any part of such
support structures or facilities by other support structures or facilities or any part of same.
Strand or Suspension Strand: Any group of wires twisted together, strung under varying degrees of tension between poles or
between a pole and a building used to support the lessee's or Company's facilities or both of them.
Support Structures: Include both aerial support structures and underground support structures.
Transfer: The removal of lessee's, Company's or joint user's facilities from one support structure to another support
(c) The rentals that follow apply to each strand span, (average span length of 36.6 meters), or portion thereof owned
by the Company or on which it possesses rights entitling it to allow the placement of the lessee's facilities, for each
lessee's cable having a maximum outer diameter of 30.5 millimetre permitted to be attached to such strand.
Monthly rental charge ..................... $0.24
Issued 2004 04 27 Effective 2004 07 01
Authority: CRTC Order 2004-185 8 June 2004
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1 Revision 0
GENERAL TARIFF Section 850
USE OF CUSTOMER-PROVIDED EQUIPMENT WITH THE COMPANY'S FACILITIES
1. GENERAL
1.01 Equipment, apparatus, or devices provided by a customer shall only be attached to or connected to or used with the Company's facilities in
accordance with the requirements stated herein or such further and other
requirements as may be specified from time to time by the Company.
1.02 Such equipment, apparatus, or devices shall be suitable for operation or
use with the Company's facilities.
1.03 Any such attachment, or connection to or use with the Company's facilities
shall be such that, in the Company's opinion, it does not damage, interfere
with or create a hazard of damage or impair the functioning of the
Company's service, equipment or channels or create a hazard of danger to
the users of the Company's service, equipment or channels, its employees or
the public.
1.04 The customer shall not have, acquire, secure, or derive any property or
patent right in or control over the Company's equipment, apparatus, lines,
channels or devices to which such attachment, connection or use is made or
any property or patent right in or control over the design, function,
operation or layout of the Company's equipment, apparatus, lines, channels
or devices. The Company reserves the right to change, in whole or in
part, the design, function, operation or layout of its equipment,
apparatus, lines, channels or devices as it considers necessary. The Company
shall not be responsible to the customer for any of his equipment, apparatus
or devices, either in whole or in part, which ceases to be compatible with
the Company's facilities or become inoperative because of such changes to
the Company's equipment, apparatus, lines, channels or devices.
1.05 The Company does not make any representation that its facilities are
adapted to the use of the customer-provided equipment, apparatus or
devices.
1.06 The Company may make such tests and inspections as it considers necessary
to determine whether the customer is complying with any or all requirements
herein. If, in the Company's judgement, such attachments or connections or
use with the Company's facilities do not conform with these requirements, the
Company may, at any time, take such action as necessary or remove the
attachment or interrupt or terminate the connection or use with the
Company's facilities.
1.07 When such attachment or connection to or use with the Company's facilities
causes the Company to incur any unusual expense or any loss or damage it may
recover any such unusual expense or any such loss or damage from the
customer.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 2 Revision 1
GENERAL TARIFF Section 850
USE OF CUSTOMER-PROVIDED EQUIPMENT WITH THE COMPANY'S FACILITIES
1. GENERAL (Cont'd)
1.08 The limitation of the Company's liability in the attachment, connection or use by a customer or any other person of such customer-provided equipment, apparatus or devices is specified in OIST Section 1, 30.16.
1.09 Only customer-provided terminal equipment certified under the Terminal Attachment Program of the Government of Canada may be connected to the Company's facilities.
2. SINGLE LINE SERVICE
2.01 Individual Line Service
Individual line business and residential customers may provide and connect certified terminal equipment (Item 1.09) to the Company's jack connection.
Customers may also provide and attach terminal equipment by means of an acoustical or induction connection.
2.02 Two-Party and Four-Party Line Service
Two-party and four-party I ine customers may provide and attach certified telephone equipment (Item 1.09) to the Company's jack connection.
Telephone equipment must be inspected and approved by the Company prior to connecting to two-party and four-party line service.
The Company may provide the necessary modifications to a selected type of telephone sets for two-party and four-party line service.
Refer to Section 850, sub-section 5 for details of the inspection and modification charges.
MULTI LINE SERVICE
3.01 Multi-line customers may provide and attach to the Company's facilities certified terminal equipment
(Item 1.09). The equipment is connected at the demarcation point on the customer's premises.
3.02 Customers may also provide and attach terminal equipment by means of an acoustical or induction connection.
Issued 1997 08 19 Effective 1997 10 01
T e l e c o m O r d e r C R T C 9 7 - 1 3 1 5
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 3
Revision 0
GENERAL TARIFF Section 850
USE OF CUSTOMER-PROVIDED EQUIPMENT WITH THE COMPANY'S FACILITIES
4. DIAGNOSTIC MAINTENANCE CHARGE
4.01 The customer, residence or business, is responsible for the operation and
maintenance of customer-provided equipmen-11-, apparatus or devices attached
or connected to or used with the Company-,; facilities.
When diagnostic testing is made to determine the source of a trouble, and
only if the source of the trouble is found to be within the
customer-provided equipment, apparatus or devices, a service charge applies
for each trouble reported.
The applicable rates and charges for work performed during regular hours
are:
First 30 minutes or fraction thereof: $40.00
Each additional 15 minutes or fraction thereof: $15.00
Measurement of time starts upon the arrival of the repairman at the premise
where the customer's equipment is located.
For installation and modification of customer provided telephone sets
on two-party and four-party line service: $10.00
Overtime rates and charges apply for work performed outside regular hours
or during weekends and statutory holidays.
5. INSPECTION AND MODIFICATION CHARGE
5.01 The Company provides inspection and modification services for selected
types of customer-provided sets.
5.02 The telephone sets, upon modification, can be connected to two-party line
and four-party line service.
5.03 The applicable non-recurring service charges to inspect, modify and connect a
customer-provided telephone set are as shown in Section 110 Service Charges.
Issued 1994 12 20 Effective 1995 01 20
Telecom Order CRTC 95-34 20 January 1995
CRTC 25500
NORTH RENFREW TELEPHONE COMPANY LIMITED Page 1
Revision 0
GENERAL TARIFF Section 900
DATA SERVICES
1. GENERAL
1.01 NRTCO.NET is a North Renfrew Telephone Company Limited information service that
provides access to the Internet for individual line residence and business customers. It is
not available for use on two and four party lines. The Internet is a global network of
computers that enables connected computers to communicate employing TCP/IP
protocols. The Internet gives the user access to enormous global information databases,
electronic mail, news services, file transfer and group discussions.
2. ACCESS
2.01 Intcrn6t service is provided through dial-Up (non-dedicated) access and dedicated access.
2.02 Dial-.up access is provided through terminal servers equipped with dial-up asynchronous
modems. Customers dial into a terminal server that allows personal computers equipped
with a modem to communicate with the Internet using TCP/IP protocol. Customers will
be provided a TCP/IP address, a local calling number and one mail box on the server.
2.03 Dial-up access is based on dynamic Internet Protocol (IP) addresses and provides Serial
Line Interface Protocol/Point to Point Protocol (SLIP/PPP) access to the Internet.
2.04 Dedicated access provides a direct connection to the Internet at speeds up to 56 kbps.
Issued 1996 11 29 Effective 1997 0101
Authority: CRTC Order 96-1568
NORTH RENFREW TELEPHONE COMPANY LIMITED
GENERAL TARIFF
Data Services
CRTC 2550 Page I
Revision 1 Section 900
PURSUANT TO TELECOM ORDER CRTC 99-592, 25 JUNE 1999, RATES, CHARGES AND TERMS FOR COMPETITIVELY PROVIDED INTENET SERVICES HAVE BEEN FORBORNE FROM REGULATION.
