C B A Maritim Hotel & Conference Center The Maritim Hotel is the largest conference hotel in the Düsseldo region, boasting 533 rooms, 38 suites, and 33 conference rooms with event capacities for up to 5,000 people. P +49-211-52090 E [email protected]W maritim.de Sheraton Hotel & Conference Center The Sheraton Hotel directly opposite the ter- minal building features 22 venue options for meetings, conferences and congresses, as well as 198 guest rooms. P +49-211-41730 E [email protected]W sheratonduesseldoairpo.com Shops and Restaurants With more than 40 bars, cafés and restaurants and 60-plus shops, Düsseldo airpo has the right venue for every need - whether you’re looking for a quick snack, a tasty lunch, a re- freshing coffee and cake combination or din- ner overlooking the runway. Take in the airpo buzz and the cosmopolitan atmosphere as you stroll around the shops and enjoy some special experiences – every day, including Sundays. Düsseldo Airpo – Overview & services To & From the Airpo In the Terminal At the Airpo Customs & Global Blue Tax Refund If you are leaving the European Union and live outside it, you are entitled to a refund of the value added tax paid on all merchandise purchased within the EU and carried in your regular luggage or hand luggage. The Tax Free Cheque issued during purchase must first be postmarked by customs together with the receipt. Passengers must also present the purchased item, their passpo and air ticket at customs. They are then refunded the VAT at the Cash Refund counter. The customs counter is located on the Depar- tures level between Terminal B and C. Cash Refund counters can be found in every Terminal. Items carried in hand luggage are only accepted at the customs and Cash Refund counters located in Terminal B aſter having passed the security control. More information on impo restrictions and items liable to customs duties can be found here: zoll.de *all prices incl. VAT, subject to change Taxi Ceified airpo taxis meeting specific quality criteria, including payments by credit card and on account, as well as comprehensive local knowledge and language skills, operate from designated taxi ranks on the Depaures and Arrivals level. The following fares may serve as a guide: Düsseldo Airpo – Düsseldo city center approx. 24 Euro Düsseldo Airpo – Trade Fair approx. 16 Euro Taxi service in Düsseldo: P +49-211-33333 Poer Service The poer service transpos passengers’ lug- gage inside and outside the airpo building. It collects the luggage and is at the passen- ger’s disposal until check-in/aſter luggage has been collected. Register for the poer service: P +49-211-4216637 F +49-211-4216640 Prices*: 1-3 luggage items: 20 Euro 4-6 luggage items: 40 Euro 7-9 luggage items: 60 Euro 10+ luggage items: on request * only cash payment Düsseldo Airpo & Region Maps & Information for Tour Operators and Travel Agents Address Düsseldo Airpo Flughafenstraße 105 D-40474 Düsseldo Germany Contact Consumer Marketing E [email protected]W dus.com Düsseldo Airpo & Region Imprint Published by: Flughafen Düsseldo GmbH Design: Michael Nentwig Photo Credits: Cover: Ansgar Maria van Treeck, Inside: Düsseldo Marketing & Tourismus GmbH, OPT-GlobalView-SimonSchmitt, Phantasialand, allrounder.de DFMRoesner, Luxembourg for tourism, Presseamt Münster Angelika Klauser, Fotolia: davis, [email protected], europhotos, DOC RABE Media, neiy As of October 2016 Local Train Local Train Station „Düsseldo Airpo Terminal“ This underground train station is located at Terminal C. Local line S11 connects the airpo with downtown Düsseldo every 20 minutes. The trip to Düsseldo’s main station takes about 12 minutes. Long-distance train Railway Station “Düsseldo Airpo” Over 350 regional and long-distance trains connect the airpo to other German and Euro- pean cities on a daily basis. Selected travelling times: Aachen 1 hr 35 min Amsterdam 2 hrs 30 min Berlin 4 hrs 15 min Brussels 2 hrs 45 min Cologne 35 min Frankfu 1 hr 45 min Hamburg 3 hrs 45 min Heidelberg 2 hrs 40 min Paris 3 hrs 50 min Information on schedules and ticket sale is available on the website of Deutsche Bahn (German Railways): bahn.de SkyTrain The SkyTrain is a fully automatic overhead monorail connecting the “Düsseldo Airpo railway station” with the terminal building eve- ry 5 minutes. The trip takes approx. 6 minutes. Ticket machines are available at every stop. Rental Cars The following car rental agencies are based at Düsseldo Airpo: AVIS P +49-211-4216747 Buchbinder Rent-a-Car P +49-800-28282424 Budget P +49-180-6217711 Enterprise P +49-211-9843000 Europcar P +49-211-942380 Hez / Dollar-Thriſty P +49-1806-333535 Sixt P +49-180-6252525 Their offices are in the terminal’s Arrivals area, where bookings can be made and keys collected. The vehicles are collected at and returned to the car hire center. Lounges Air Berlin & Open Sky Lounge The Air Berlin & Open Sky Lounge is located in Pier C (Non-Schengen) and is available to Busi- ness and First-Class passengers, as well as fre- quent flyers, of Air Berlin, Etihad and many other airline customers. It is open daily 6am – 10pm. Emirates Lounge Located in the middle of Pier C (Non-Schengen), the Emirates Lounge is open to all Emirates Busi- ness and First-Class passengers, as well as fre- quent flyer customers, daily from 12 noon – 3pm and from 6pm – 9pm. Hugo Junkers Lounge (Airpo Lounge) The Airpo Lounge is located on level 2 in Pier B (Schengen) and is open daily from 5:15am – 9pm. It is open to all passengers for a fee of 21 Euro (children 10 Euro). Business-class passengers and frequent flyer customers of pa- ner airlines as well as Priority-Pass holders have free entry. The lounge offers drinks, snacks, Wi-Fi, international newspapers/magazines and shower facilities. Luſthansa Lounges Luſthansa operates a Business Lounge and Senator Lounge in Pier A (Schengen). The lounges are open to eligible Luſthansa and Star Alliance passengers at the following times: Monday – Friday 5:15am – 9pm Saturdays 5:15am – 8pm Sundays & public holidays 5:30am – 9pm VIP-Service Düsseldo Airpo’s VIP area has 4 VIP lounges and 1 VIP gate, where arriving or depaing passengers enjoy comprehensive services: Exclusive check-in, separate pass- po and security checks, use of a separate lounge (incl. snacks and drinks), showers, and comfoable limousine transfer directly to the plane. Services for groups of be- tween 16 and approx. 40 persons are also available. The VIP service must be booked in writing; the booking form is available for download on our website. E [email protected]P +49-211-4212346 F +49-211-4212429 Basic services and prices*: VIP service (Arrivals or Depaures) incl. 2 hr lounge use and 2 pieces of luggage 248.99 Euro for one person, 119 Euro for every additional travelling companion Children aged up to 6 free of charge
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Maritim Hotel & Conference CenterThe Maritim Hotel is the largest conference hotel in the Düsseldorf region, boasting 533 rooms, 38 suites, and 33 conference rooms with event capacities for up to 5,000 people. P +49-211-52090E [email protected] maritim.de
Sheraton Hotel & Conference Center The Sheraton Hotel directly opposite the ter-minal building features 22 venue options for meetings, conferences and congresses, as well as 198 guest rooms.P +49-211-41730E [email protected] sheratonduesseldorfairport.com
Shops and RestaurantsWith more than 40 bars, cafés and restaurants and 60-plus shops, Düsseldorf airport has the right venue for every need - whether you’re looking for a quick snack, a tasty lunch, a re-freshing coffee and cake combination or din-ner overlooking the runway. Take in the airport buzz and the cosmopolitan atmosphere as you stroll around the shops and enjoy some special experiences – every day, including Sundays.
Düsseldorf Airport – Overview & servicesTo & From the Airport In the Terminal
At the Airport
Customs & Global Blue Tax RefundIf you are leaving the European Union and live outside it, you are entitled to a refund of the value added tax paid on all merchandise purchased within the EU and carried in your regular luggage or hand luggage. The Tax Free Cheque issued during purchase must first be postmarked by customs together with the receipt. Passengers must also present the purchased item, their passport and air ticket at customs. They are then refunded the VAT at the Cash Refund counter.
The customs counter is located on the Depar-tures level between Terminal B and C. Cash Refund counters can be found in every Terminal.
Items carried in hand luggage are only accepted at the customs and Cash Refund counters located in Terminal B after having passed the security control.
More infor mation on import restrictions and items liable to customs duties can be found here: zoll.de
*all prices incl. VAT, subject to change
TaxiCertified airport taxis meeting specific quality criteria, including payments by credit card and on account, as well as comprehensive local knowledge and language skills, operate from designated taxi ranks on the Departures and Arrivals level.
The following fares may serve as a guide:Düsseldorf Airport – Düsseldorf city center approx. 24 EuroDüsseldorf Airport – Trade Fair approx. 16 Euro
Taxi service in Düsseldorf: P +49-211-33333
Porter ServiceThe porter service transports passengers’ lug-gage inside and outside the airport building. It collects the luggage and is at the passen-ger’s disposal until check-in/after luggage has been collected.
Register for the porter service: P +49-211-4216637F +49-211-4216640
ImprintPublished by: Flughafen Düsseldorf GmbHDesign: Michael NentwigPhoto Credits: Cover: Ansgar Maria van Treeck, Inside: Düsseldorf Marketing & Tourismus GmbH, OPT-GlobalView-SimonSchmitt, Phantasialand, allrounder.de DFMRoesner, Luxembourg for tourism, Presseamt Münster Angelika Klauser, Fotolia: davis, [email protected], europhotos, DOC RABE Media, neirfyAs of October 2016
Local TrainLocal Train Station „Düsseldorf Airport Terminal“This underground train station is located at Terminal C. Local line S11 connects the airport with downtown Düsseldorf every 20 minutes. The trip to Düsseldorf’s main station takes about 12 minutes.
Long-distance trainRailway Station “Düsseldorf Airport”Over 350 regional and long-distance trains connect the airport to other German and Euro-pean cities on a daily basis.
Information on schedules and ticket sale is available on the website of Deutsche Bahn (German Railways): bahn.de
SkyTrainThe SkyTrain is a fully automatic overhead monorail connecting the “Düsseldorf Airport railway station” with the terminal building eve-ry 5 minutes. The trip takes approx. 6 minutes. Ticket machines are available at every stop.
Rental CarsThe following car rental agencies are based at Düsseldorf Airport:AVIS P +49-211-4216747Buchbinder Rent-a-Car P +49-800-28282424Budget P +49-180-6217711Enterprise P +49-211-9843000Europcar P +49-211-942380Hertz / Dollar-Thrifty P +49-1806-333535Sixt P +49-180-6252525
Their offices are in the terminal’s Arrivals area, where bookings can be made and keys collected. The vehicles are collected at and returned to the car hire center.
LoungesAir Berlin & Open Sky Lounge The Air Berlin & Open Sky Lounge is located in Pier C (Non-Schengen) and is available to Busi-ness and First-Class passengers, as well as fre-quent flyers, of Air Berlin, Etihad and many other airline customers. It is open daily 6am – 10pm.
Emirates LoungeLocated in the middle of Pier C (Non-Schengen), the Emirates Lounge is open to all Emirates Busi-ness and First-Class passengers, as well as fre-quent flyer customers, daily from 12 noon – 3pm and from 6pm – 9pm.
Hugo Junkers Lounge (Airport Lounge)The Airport Lounge is located on level 2 in Pier B (Schengen) and is open daily from 5:15am – 9pm. It is open to all passengers for a fee of 21 Euro (children 10 Euro). Business-class passengers and frequent flyer customers of part-ner airlines as well as Priority-Pass holders have free entry. The lounge offers drinks, snacks, Wi-Fi, international newspapers/magazines and shower facilities.
Lufthansa Lounges Lufthansa operates a Business Lounge and Senator Lounge in Pier A (Schengen). The lounges are open to eligible Lufthansa and Star Alliance passengers at the following times:Monday – Friday 5:15am – 9pmSaturdays 5:15am – 8pmSundays & public holidays 5:30am – 9pm
VIP-ServiceDüsseldorf Airport’s VIP area has 4 VIP lounges and 1 VIP gate, where arriving or departing passengers enjoy comprehensive services: Exclusive check-in, separate pass-port and security checks, use of a separate lounge (incl. snacks and drinks), showers, and comfortable limousine transfer directly to the plane. Services for groups of be-tween 16 and approx. 40 persons are also available.
The VIP service must be booked in writing; the booking form is available for download on our website.
Basic services and prices*:VIP service (Arrivals or Departures) incl. 2 hr lounge use and 2 pieces of luggage
248.99 Euro for one person,119 Euro for every additional travelling companion
Children aged up to 6 free of charge
GERMANY
Ruhr Area
FRANCE LUXEM-BOURG
BELGIUM
THE NETHERLANDS
Cologne
Düsseldorf
Bonn
Koblenz
Bingen
Nürburgring
Luxembourg
Movie Park Germany
Phantasialand &Augustusburg Aachen
NeussMönchen-gladbach
Liège
Brussels
AntwerpBruges
Ghent
Solingen
Wuppertal
Eindhoven Essen
Dortmund
Xanten
Arnheim
Münster
Trier
Amster-dam
Roer-mond
Maas-tricht
Keuken-hof
Den Haag
Rotterdam
Upper Middle
Rhine Valley
River Rhine
River M
aas
River Ruhr
River M
oselle
Kilometers
0 20 40 60 80 100
Düsseldorf (9 km, 15 min)
Düsseldorf is a city of many facets: It is a cultural and fashion metropolis, the political center of one of Europe’s largest eco-nomic areas, an elegant shopping destination and popular en-tertainment hub. It’s where the Rhineland joie de vivre meets cosmopolitan lifestyle, historic buildings meet outstanding architecture and international visitors meet traditional cuisine and customs.
Old town and the world’s longest barDüsseldorf’s old town is legendary! Internationally known as the “world’s longest bar”, its more than 260 pubs are a haven for culinary enthusiasts and party animals amongst the historic façades. The most popular refreshment is the Düsseldorf “Alt-bier”, produced at numerous breweries across the old town. Fans of art and culture are similarly catered to with 26 muse-ums, 30 theatres and over 100 galleries.
Benrath PalaceOne of the finest 18th-century garden palaces and a rare ro-coco artwork. The baroque palace grounds next-door are also worth a visit.
Düsseldorf CardThe Düsseldorf Card allows visitors to use the public transport system across the entire metropolitan area. You will also gain free or discounted entry to many attractions.
Prices single:24 hrs 9 Euro48 hrs 14 Euro72 hrs 19 EuroPrices groups & families (2 adults & max. 2 children aged 14 and under):24 hrs 18 Euro48 hrs 28 Euro74 hrs 38 Euro
Belgium Belgium is worldwide known for its beer, chocolate and the Euro-pean capital of Brussels. Cities like Bruges, Antwerp and Ghent enchant visitors with their medieval character, attracting interna-tional tourists in droves.
Visit FlandersW visitflanders.com
Belgian Tourist Office Brussels-WalloniaW opt.be
Brussels (205 km, 2 hrs 10 min)Anyone looking for a city with a particularly multicultural vibe will find just that in Brussels. The main tourist attrac-tion is undoubtedly the historic center, which revolves
around the market square and its proud baroque and guild houses.
Visit BrusselsW visitbrussels.be
Bruges (280 km, 2 h 45 min)An entire city listed as a World Heritage Site – that is Bruges. Medieval buildings, historic churches and romantic canals characterize the old town, making it one
of Belgium’s most popular tourist attractions.
Visit BrugesW https://bezoekers.brugge.be
Augustusburg & Falkenlust Palaces (85 km, 1 h 10 min)
The splendor and treasures of Augustusburg and Falkenlust Pal-aces, with their blossoming gardens and superb grounds, are unparalleled and an absolute must-see for visitors to Germany.
Further information on opening hours and prices:E [email protected] schlossbruehl.de
Ruhr Area Industry Culture The Ruhr Area was once the pulsating heart of industrial Europe. The importance of the coal and steel industry can today be seen in many industrial monuments. It is particularly worth visiting the Zeche Zollverein World Heritage Site and the CentrO, Europe’s largest shopping and leisure center.
Zollverein Coal Mine(38 km, 35 min) W zollverein.de
CentrO Shopping- and Leisure Center(36 km, 35 min) W centro.de
Luxembourg (250 km, 3 hrs)
Luxembourg has a lot to offer. Discover the world’s safest capital, set amidst an astounding variety of landscapes, hear a langua-ge mix of babylonic dimensions and delight in culinary excellence and regional products at their very best. Experience the contrast between history and contemporary, an international cosmopolitan flair diffused in the local ambiance. Only Luxembourg combines such a multifaceted environment. W visitluxembourg.com
Münster (115 km, 1 h 25 min)
Münster is a multi-faceted city. It is a city of science and learn-ing, the City of Westphalian Peace and the capital city of bicy-cles. Westphalia’s longstanding regional capital is a young city, not least thanks to its 60,000 students. It is an outstanding place to live, work, learn and research. It is a place where urban culture, municipal diversity and first-class rural recreation intersect and have a mutually enhancing effect. W muenster.de
Bonn – Beethoven City (85 km, 1 h 10 min)
An over 2000-year-old history and 40 years as Germany’s capital have made the city extremely diverse. Its most famous son is Lud-wig van Beethoven, whose birthplace can be visited daily between 10am and 6pm (10am-5pm Nov-March). For further information, visit beethoven-haus-bonn.de.
For centuries, the imperial city of Aachen was the center of European power. For over 600 years German kings were crowned in Aachen Cathedral, which was built by Charlemagne in the 8th century. The cathedral and treasury are a must for any history enthusiast!
Germany’s oldest city and prominent center of ancient monuments and art treasures. Many Roman buildings in Trier are UNESCO World Heritage Sites. A famous land-mark is the Porta Nigra, the best preserved city gate of
River Rhine The Rhine is Germany’s longest river, and one of Europe’s busiest waterways. Its banks are lined with hundreds of medieval castles, palaces, vineyards and valleys.
Upper Middle Rhine ValleyThe beauty of nature, overwhelming vistas and a unique con-centration of castles and palaces perched above sun-drenched hillside vineyards make the Upper Middle Rhine Valley one of Eu-rope’s great tourist destinations, which is best explored by boat.
KD German Rhine LineKD has a modern fleet of 12 river boats and offers round trips in Cologne and Düsseldorf and many different scheduled or theme cruises on the romantic Rhine (incl. the Upper Middle Rhine Valley) and the Moselle River.
Since October 2015 the German Soccer Museum’s mission is to inform, provoke, surprise, affect, inspire and, most impor-tantly, entertain its guests . The aim of the German Football Museum is to present the phenomenon and universal appeal of football in a captivating way. It brings the sport’s emotion-ally charged history to life and celebrates the joy of football. The guiding principle and motto of the museum reflect its intent to become a central focal point for the game in Germany: We are football. Opening hours: Tue - Fri 9am - 6pm, weekends and public holidays 10am - 6pmW fussballmuseum.de
Archeological open-air museum Xanten (62 km, 1 h)
The APX is Germany‘s biggest and most visited archaeological open-air museum and at the same time one of the most impor-tant research centres on Roman archaeology north of the Alps.The APX offers numerous possibilities to experience Roman life, trade and crafts in a comprehensible and scientifically sound manner. It provides insights into modern archaeology. Scientists from the entire range of archaeological research work at the APX.W apx.lvr.de
Phantasialand Brühl (88 km, 1 h)
Phantasialand is one of Europe’s most visited amusement parks, offering endless fun, action, adventure and entertainment for the whole family. Opening hours: Mar - Nov 9am - 6pm (during sum-mer holiday until 8pm). W phantasialand.de
Skihalle Neuss (26 km, 25 min)
There’s a lot going on in the first indoor ski region in Germany: Skiing, sledding, snowboarding and also outdoor activities like climbing and golf during summer months. You will find soft slopes of 10 to 18 percent for children and beginners as well as steep hills of 28 percent for professionals. Additionally, the Jever Fun Skihalle offers a separate 100 m piste for absolute beginners who want to take their first steps.W allrounder.de
The Netherlands The Netherlands are famous for their windmills, tulips, cheese, the North Sea coast and a variety of delightful cities and towns. Düs-seldorf Airport could be seen as a gateway for foreign tourists to reach the Netherlands.
Netherlands Board of Tourism & ConventionE [email protected] nbtc.nl
Amsterdam (222 km, 2 hrs 30 min)The Netherlands’ capital is unique and one of Europe’s most romantic cities, famous for its canals, museums such as the re-opened Rijks Museum, and an active
nightlife. The Fortress Stretch and the inner city with its canal sys-tem are UNESCO World Heritage Sites.W iamsterdam.com
Keukenhof (250 km, 2 hrs 40 min)The Keukenhof is the international showcase for Dutch floriculture, and world famous for its 8 weeks in spring, when visitors from all over the world can experience the full splendor of over 7 million flowers in 800 different varieties of tulip.W keukenhof.nl
Designer Outlet Roermond (50 km, 30 min)The region’s largest outlet shopping center, located right next to the attractive downtown area of Roermond, boasts over 150 bou-tiques of well-known designer brands, as well as a number of res-taurants and cafés.Monday – Friday 10am – 8pmSaturday – Sunday 9am – 8pm
Cologne is a feeling, famous for its zest for living, the Rhine Car-nival and its unique cathedral, Germany’s most visited tourist at-traction.
Cologne CathedralAn exceptional cathedral, Cologne’s symbol and landmark. The mighty twin spires dominate the city skyline, while the shrine con-taining the mortal remains of the three Magi makes the cathedral one of Europe’s most important Christian pilgrimage sites. Entry into the cathedral is free; a small fee is charged for the spire climb and a visit to the treasury.W koelner-dom.de.
Old townCologne’s old town is home to small ancient laneways, tradition-al old buildings, and countless breweries, pubs and restaurants, serving the local draught beer known as “Kölsch”, which has exclu-sively been brewed in Cologne for 800 years.
KölnCardThe cheapest and most convenient way to discover Cologne: Free rides on public transport, and discounts of up to 50% at many at-tractions and partners.
Prices single: 24 hrs 9 Euro 48 hrs 18 EuroPrices groups:24 hrs 19 Euro 48 hrs 38 Euro
