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solo Autumn 2019 spg.uk.com IN THIS ISSUE: The 23 rd SPG Annual Conference Introducing our new insurance partners Our forthcoming Málaga event & more.. . TO INSPIRE, TO PROMOTE, TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE.
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soloAutumn 2019

spg

.uk

.co

m

In thIs Issue: the 23rd sPG Annual Conference Introducing our new insurance partnersOur forthcoming Málaga event & more...

tO InsPIRe, tO PROMOte, tO LeAD -suPPORtInG sOLICItORs In sOLe PRACtICe.

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contentsautumn 2019

Published by: EAST PARK COMMUNICATIONS Ltd.Unit 27a, Price St. Business Centre,Price St., Birkenhead, Wirral, Merseyside CH41 4JQTel: 0151 651 2776simon@eastparkcommunications.co.ukwww.eastparkcommunications.co.uk

AdvertisingSimon Castell

Managing EditorDavid Barton

LayoutDavid Coffey East Park Studio

AccountsTony Kay

PublishedAutumn 2019

© East Park Communications Ltd.

Legal Notice© East Park Communications Ltd.

None of the editorial or photographs may be reproduced without prior written permission from the publishers. East Park Communications Ltd would like to point out that all editorial comment and articles are the responsibility of the originators and may or may not reflect the opinions of East Park Communications Ltd. Correct at time of going to press.

FINDING YOuR VOICeIN TODAY’S DIGITAL A N D P R I N T M E D I A

solo4 From the Chairwoman

6 SPG Executive Committee

8 Honorary Secterary‘s Autumn Report

10 23rd Annual SPG Conference

13 Introducing our new insurance partners

14 Next year‘s Annual Conference

16 Council Member’s Report

17 Forthcoming Regional Events

17 Thank Yous

18 DNA testing in legal practice

20 Managing internal & external procedures

21 The end of ADR?

22 Social care and loneiness

23 A challeng to legacy giving myths

26 Book reviews

30 Fridays at Quills

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Dear Members,

I was honoured to be elected as Chair at our

fabulous conference in April in Manchester,

and hope that I can maintain and increase

the level of success in many different

aspects of sole practitioners’ business and

professional lives.

First of all a huge thanks and congratulations

to Tahira Shaffi on her successful year as

Chair, and her brilliantly inspired Bollywood

themed Conference in Manchester. I am

sure all those who attended gained serious

professional information and insights, as well

as having a marvellous time. More of that in

the conference report – but look out for our

promotion for the 2020 conference in this

issue. Earlier notice than ever – giving you all

time to plan for a June break in Malaga with

added professional benefits. I look forward to

seeing many of you there.

Sole practitioners face many challenges at this

time, but we can use some as opportunities

to grow our membership, without diluting the

quality of our status. So, we are considering

how we can best deal with the change in the

way solicitors practice, in particular freelancers,

consultants and those in multi disciplinary

practices who may be the only solicitor. I

believe we should encompass all as long as

they are, within their practice, effectively

working as a sole solicitor principals, and they

offer appropriate levels of client security by

way of insurance. We will be stronger as a

group if we move with the times and embrace

new ways of practice while insisting on

maintain standards to ensure client confidence

and professional status. This will increase

our numbers and our reach as a group, and

protect us from potential dumbing down of

the profession by those who understand the

price of everything and the value of nothing.

The Secretary’s report deals with this in more

detail, and we have a Special General Meeting

in November when members are invited to

attend at the Law Society’s Hall at Chancery

Lane when we can discuss and debate

the issue, which will no doubt be lively and

informative.

To give the best service to our members, we

need the best tools, and with that in mind

we are working on revamping the website to

make it more interactive and informative. In

particular, we want members to be able to book

places for national and local events online, and

we intend to set up a members only networking

group onsite to cross refer work and consult

with colleagues.

Penny Raby with Jane Malcolm at Parliamentary

Reception

My work as Chair is simply to lead the Executive

to continue their excellent work in the best

direction to benefit our members, and I am

hugely appreciative of all of their efforts.

We are always looking for new Executive

Committee members, and you can attend an

executive meeting as an onlooker before you

commit yourself. I am delighted to welcome

David Barton as our newest Executive

Committee member, who has taken on the

task of guiding our SOLO magazine into a new

era of commercial production, for which we are

extremely grateful. Do tell us what you think

of the new approach – or even if you notice no

difference!

My work so far has been in the background

preparation for the conference, including

popping over to Malaga while I was on holiday in

Spain to choose and test our hotel the Barcelo.

While there I have secured sponsorship

from a local firm De Cotta for a reception at

the Thyssen Museum with a private tour on

the Friday, where we can network with our

international colleagues as well. I have also

attended a Parliamentary Reception for the

SRA at the House of Commons, promoting the

interests of SPG and our excellent relationship

with the SRA particularly Jane Malcolm,

Executive Director of External and Corporate

Affairs, who has confirmed we can expect their

support, sponsorship and attendance at our

conference in Malaga.

Penny Raby with Anna Bradley at Parliamentary

Reception

None of our work would be possible without

significant sponsorship, and we have been

delighted to form a new relationship with

Lockton Insurance Brokers this year. Their

support and generosity enables us to look

forward to future events and services for

members in the security that we can plan with

solid financial backing.

We all on the Executive look forward to a busy

and productive year, and hope that yours is as

exciting, productive and profitable as you desire.

Penny Raby

SPG Chairwoman 2019 – 2020

Please contact me at

[email protected]

From the Chairwoman

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Penny RAby Chairwoman and Head of Conference

Penny has been a SP specialising in family law for 20 years, working with her husband Mike a Forensic Accountant on divorce cases involving business and complex

asset and income tracing and Inheritance Act disputes. She won Worcestershire Family Lawyer of the Year award in 2014 and was nominated for the National Family Law Magazine Family Law Firm of the Year for 2015. She has appeared on radio and television and, with Mike, has toured their networking pantomime ‘Snow White and the Seven Small Business People ‘ internationally, including a notable performance at the 2016 SPG Conference in Prague!

Tel: 01386 555 114 email: [email protected] Raby & Co, Harmony House, 7-9 Church Street, Pershore, Worcestershire WR10 1DT

JoAnnA ConnollyVice-Chairwoman

Joanna Connolly specialises in the areas of Consumer Credit, Contentious Probate, and Insolvency. Joanna is a solicitor with Higher Rights of Audience who is

qualified to represent clients as an Advocate in the higher courts in England and Wales. She was previously Head of Consumer Credit Litigation at MSB Solicitors and has had extensive litigation experience both at County Court and High Court level. Joanna had conduct of the lead Consumer Credit Act High Court case Carey v HSBC Bank Plc [2009] EWHC 3417 (QB) as well as cases in the Court of Appeal.

Tel: 0330 053 9340 email: [email protected] Connolly Solicitors, 33 Cheadle Avenue, Liverpool L13 3AE

KeM MAsInbo-AMobI

Honorary TreasurerKem qualified as a solicitor in November 2002 under the tutelage of Mr Martin Mears (former President of the Law

Society). Kem has over sixteen years commercial experience gained in a variety of demanding and challenging environments. Kem’s employment history includes time spent at some of the most prestigious legal firms in Suffolk and Norfolk. A keen gardener, Kem has completed the RHS Level 2 Certificate in Horticulture and her other hobbies include reading, travelling and cooking in true “Nigella” fashion.

Tel: 01473 760 046 email: [email protected] Solicitors, Saracens House25 St Margaret’s Green, Ipswich, SuffolkIP4 2BN

ClIVe suTTon Honorary secretary & Council Member

Clive specialises in litigation covering most aspects of private and commercial work and has been a sole practitioner in Lymington in Hampshire

since leaving a partnership in 1998. His other interests are as Chairman of his local Amenity Society in Lymington and Trustee of the New Forest Centre Museum in Lyndhurst. In the past he has served as Chairman of the local Citizens Advice Bureau and Churchwarden and in the early 70s as a Resident Magistrate in the Seychelles.

Clive has been an SPG committee member since 2000 and served as Chairman, and then as Hon Secretary and Chair of the Insurance Subcommittee from 2006. He was on the Law Society Council Membership Committee for 10 years and since 2017 has been the SPG Nominated Law Society Council Member, serving now on the Councils Scrutiny and Performance Committee.

Tel: 01590 672 595 email: [email protected] Clive Sutton Solicitor, 3 The Old Print Works85b High Street, Lymington, Hants SO41 9AN

susHIlA AbRAHAMsolicitor

Sushila has lived in Surbiton, Surrey for over twenty years. She decided to start her own practice locally because she wanted to offer quality and care

to the local community. She also wanted to be free from pressure to overcharge clients in order to meet the profit and billing targets set up by some of the bigger law firms. She is married to Matthew a barrister, and they have one son who has also qualified as a barrister. In addition to being wife and mother, running her practice in Surrey, and her role on the SPG Executive Committee, Sushila is also ‘Cllr Sushila Abraham’, having been elected as Lib-Dem local councillor in the Borough of Kingston in a by-election in February 2013 and then re-elected in May 2014. Sushila was also President of Surrey Law Society and was elected as Law Society Council Member for Surrey. She is also a Board member of the Membership Board at the Law Society and a Trustee of ICLR representing the Law Society. Sushila is a very community minded person and had run cookery classes for local school children, which she called “Suzie’s Kitchen”, believing in the importance of teaching life skills.

Tel: 020 8390 0044 email: [email protected] Abraham Solicitors290a Ewell Road,SurbitonSurrey KT6 7AQ

suKHJIT AHluwAlIA Head of Marketing sub-Committee

Having worked in some of the most prestigious banking and consultancy organisations, Sukhjit opted to provide a more personal one to one service and believed that

this could be best done through his own practice. He has been based in Goodmayes in Ilford since 2003. In his private life, Sukhjit likes to get involved in a number of charitable activities, working with organisation to assist people from all backgrounds and ages in reaching moral excellence either in their private life or in their professional capacity. Whilst he is quite a shy person, Sukhjit has been part of two documentaries exploring the changes that have taken place in the traditional arranged marriage process. His children are still young and take up a great deal of his time but when he does have time for himself, Sukhjit likes to sit, read a good book and watch the world go by.

Tel: 020 8215 0884 email: [email protected] Emerson, Gloucester House, 335 Green Lane, Ilford Essex IG3 9TH

Moses AJAyIsolicitorMoses was admitted as a Barrister and Solicitor

of the Supreme Court of Nigeria in 1987. He has also been admitted as a Solicitor of the Supreme Court of England and Wales. Moses is a Sole practitioner and specialises

in Human Rights and Immigration. He is also engaged in general civil and criminal matters on a private fee basis. In his spare time he enjoys sailing and has participated in many sailing events around the world. He also enjoys discovering new places and spending time with his family.

Tel: 020 7733 6506 email: [email protected] & Fletcher Solicitors1st and 2nd Floors348a Camberwell New RoadLondon SE5 0RW

DAVID bARTon editor of solo

David qualified as a solicitor in 1982. For 20 years he was a partner in a medium-sized mid Kent firm from which he retired in 2003 to start his own practice as a sole practitioner.

Since then he has specialised in solicitors’ professional misconduct and criminal road traffic work. In April 2002 David was awarded the Higher Court’s (All Proceedings) Qualification.

From 1996 until 2016 David was one of the SRA’s external prosecutors. He also advised and represented solicitors and their firms in regulatory difficulty, and now does that exclusively. David is married with 3 grown up children. He is a keen cyclist, golfer, walker, traveller and reader.

Tel: 01580 292409

email: [email protected] Barton Solicitor Advocate LimitedFlagstones, Biddenden, Kent TN278JG

RAHIl CHAuDHuRIsolicitorRahil Chaudhari is a Senior Solicitor at Arlingsworth Solicitors. Rahil secured an LLM at University College London and then went on

to train and work at some of the most prestigious law firms in the City before joining Arlingsworth in 2005. Rahil is a highly experienced and versatile solicitor and has practiced in the fields of immigration, family, commercial, employment and litigation for the past 20 years. He now specialises predominantly in immigration, human rights and company law. Rahil has become a leading authority in these areas. Rahil’s client base spans a wide range of sectors from multinational companies to private individuals. Rahil always works tirelessly to achieve successful results for his clients and he is driven by providing exceptionally high standards of client care. Tel: 01273 696 962 email: [email protected] Solicitors Ltd, 145 Islingword RoadBrighton, East Sussex BN2 9SH

DoRCAs FAloDesolicitor

Dorcas is a Sole practitioner, at home and abroad. She recently celebrated 10 years of being a SP with offices in London and Lagos. She flies in and out of the UK on a

regular basis dealing with a variety of cases. She specialises in Immigration Law dealing with entry clearance cases, family reunion, visitors’ and students’ visa applications. The practice also deals with family and education cases, giving a voice to the weak and defenceless. Dorcas is married with four children. When she is not busy attending to clients, she works as a counsellor, nurse, cook, taxi driver, tutor of her four young adults. She loves to travel and finds shopping very therapeutic.

Tel: 020 3223 1061 email: [email protected] Solicitors, 791 Sidcup RoadLondon SE9 3SB

DAVID HInDe solicitor

David is a dispute resolution specialist with over 20 years’ experience dealing with civil and employment law matters. After reading law at the University of

London he trained and qualified in the City of London working at leading law firms before starting his own niche practice as a sole practitioner based in Covent Garden. Acting for individuals and SME companies he has dealt with a wide-range of cases ranging from judicial review in the European Court of Justice to contract and

property disputes in the High Court and County Court. He is a member of the Employment Lawyers Association and speaks French. Married with a son who keeps him very busy when not in the office, he is also a school Governor of his local Primary School and enjoys reading, cycling and the cinema.

Tel: 020 7112 5209 email: [email protected] Law Ltd, 71 - 75 Shelton StreetLondon WC2H 9JQ

HAMIsH MCnAIRsRA liaison lead

Hamish is based in Fulham, London. Having initially specialised in copyright and trade mark work, both in the City and New York City, his practice now includes

conveyancing, wills trusts and probate, as well as litigation. Married with three children, when Hamish is not in the office or involved in SPG matters he enjoys open-air swimming, sailing, overnight bike rides, and also has a passion for the theatre.

Tel: 020 7371 7896 email: [email protected] & Co, EBC House, Ranelagh GardensLondon SW6 3PA

oluwAKeMI MosAKusolicitor

Kemi was called to the Nigerian Bar as a barrister and solicitor of the Supreme Court of the Federal Republic of Nigeria in 1989 and admitted as a solicitor of the

Supreme Court of England and Wales in 2004. She has a varied work experience which includes working in the immigration department of the Home Office, private practice both in legal aid and privately funded matters in the UK. Her last role was head of immigration department in a firm before setting up as a sole practitioner. She specialises in Immigration and Human Rights Law. She also undertakes family law work and landlord and tenants. Outside of work Kemi is a trustee in a thriving charity and enjoys spending time with her three sons. She also enjoys keeping fit, music, networking, reading biographies and current affairs.

Tel: 01634 780 230 email: [email protected] Solicitors, The Old Courthouse, 1 The Paddock, Chatham, Kent ME4 4RE

TAHIRA sHAFFI

Past-ChairwomanTahira has been a practicing solicitor for 20 years. She set up as a sole practitioner after being made redundant in 2010. She has

found the SPG to be an extremely helpful point of contact on so many issues which are affecting the whole profession whilst paying particular

attention to the needs of Sole Practitioners. Tahira understands that being a sole practitioner can be a lonely experience but networking with like-minded individuals makes all the difference. She is glad that there is an independent body outside of the Law Society that is working hard to look after its members interests. Tahira is based in Bury, Greater Manchester where she lives with her family. She has lots of interests outside of the law including politics. Tahira was previously an LEA school governor and has stood as a candidate in the local elections and is passionate about civic duty and putting something back into the community. It is a lot to juggle with but Tahira is proud of the work of the SPG because she believes in better representation for Sole Practitioners!

Tel: 0161 222 6092 email: [email protected] Law, 197 Rochdale RoadBury, Lancs BL9 7BB

lubnA sHuJACouncil Member Lubna qualified as a solicitor in 1992. She was a partner in a high street firm in West Yorkshire for many years and then started her own practice

in Birmingham in 2007 undertaking mediation, family and civil litigation. Lubna became a CEDR accredited Mediator in 2005, and is dual qualified to conduct both Civil and Family mediations. She has done shuttle mediations (where parties prefer not to meet) and also time limited mediations (2-4 hours duration). Lubna is also involved with various regulators and she Chairs a number of Disciplinary/Professional Conduct Committees. She is a Law Society Council member where she represents the interests of sole practitioner, Chair of the Law Society’s Membership and Operations Committee, and she also sits on the Law Society Board.

Tel: 0121 551 7866 email: [email protected] Legal Swan Solicitors, 1st Floor, 168 Hamstead Road, Handsworth, Birmingham B20 2QR

nICHolAs woolFInternational Arm

Nick was admitted as a solicitor in 1979 and was a junior partner in two firms in London before starting his own practice in the West End in 1987. In 2011 he moved on to

create a niche international commercial and family practice in Chancery Lane. He is a Member of the Solicitors Family Law Association and has trained other professionals on family law matters and anti- money laundering. Nick is married with four children and he has a range of hobbies which include travel, music, tennis, reading and photography.

Tel: 020 7242 6018 email: [email protected] Woolf & Co Solicitors87 Chancery Lane, London WC2A 1ET

Sole Practitioners Group Executive Committee 2019

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For the spring 2019 edition of solo my only

contribution as secretary needed to be the

introduction of lockton as our partner to

whom we can recommend members as our

preferred insurance broker to obtain their

professional indemnity insurance.

That partnership got off to a flying start with

their involvement in our annual conference in

Manchester.

Those of you who were there will remember

that conference as being a great success and

I have no hesitation in reminding you of the

next conference which is to be in Malaga in

Spain on the 5th, 6th and 7th of June 2020.

That brings me to my first technicality to alert

you to as honorary secretary. The constitution

provides that the Annual General Meeting

must be held in England and Wales which

was an acceptable position before modern

communications to ensure that everyone who

wanted to be at the AGM could be involved.

However, we have now had two successful

annual conferences abroad in Paris and

in Prague and now to be in Malaga and on

each of the previous occasions it has been

necessary for us to have another AGM in

England and Wales to comply with the needs

of the constitution.

The view of the committee now is that the

rule that there should be an AGM in England

and Wales can be relaxed so long as anyone

who cannot go to the conference or does

not want to go to the conference can be

involved in it through a Skype communication.

Accordingly, the proposal is that the

conference will be allowed to be abroad so

long as a Skype communication with any

individual member wishing to be involved, is

available and is working.

The executive committee is likely to agree

this amendment at its next meeting on

5 September to be followed by a Special

General Meeting at The Law Society on 14

November at which the amendment will

be proposed. There will be a formal email

circulation of the amendment with the notice

of that meeting. This will be coupled with a

presentation by Lockton. I hope many of you

will come as it is in London at The Law Society

and will be an occasion for as many members

as possible to get together and discuss

matters in addition to just the amendment.

Another matter for discussion at a Special

General Meeting or AGM will be whether

the membership of the group should be

extended to accommodate newer types of

practice by sole practitioners or solicitors

effectively practising on their own whether

with a regulated business or not. Changes

in practice will be introduced by the SRA

in November and the current view of the

executive committee is to wait to see the

effect of those changes before making any

changes to the constitution.

Finally, some of you may know that I had

a 10 year involvement with the Council

Membership Committee. Following the

changes to the Board structure of The

Law Society Council, it was agreed that

the Council Membership Committee would

come up with proposals for changes in the

representation of the membership by Council.

There is a wide-ranging report which is now

available for circulation and if anyone wants

to see it, do please let me know and I will

forward it to you. So far as sole practitioners

are concerned the report leaves the basis

for two sole practitioner solicitors as Council

members but encourages the SPG to “return

to the fold” of The Law Society. The SPG

however were never really within The Law

Society but have always been an independent

group originally supported by The Law Society

but now self supporting, and the view of the

committee is that that independence should

continue to be able to give our members the

best independent support.

However, we are regaining strong links with

the Society through Lubna Shuja, my fellow

Council member who is now chair of one of

The Law Society boards, as well as myself

as a member of the Performance Scrutiny

Committee of Council.

Any views by members as to our future

relationship with The Law Society would be

welcome either privately to the executive

committee or aired at our next General

Meeting in November and subsequent AGM

next June in Malaga.

Can I commend to you the support that

the Group receives from Penny Raby as

Chairman, Kem Masinbo-Amobi as Treasurer

and Jo Connolly as Vice-chairman who, with

myself, make up the officers of the executive

committee, and in that role we are admirably

supported by Charley Masarati and her

partner Nick.

At the moment we have vacancies for

committee members and it is open to anyone

to come to committee meetings as an

observer and then to seamlessly become a

member of the committee and be formally

nominated a member at the next AGM. We

welcome David Barton as our most recent

committee member following the last AGM.

Finally on a more informal and personal

note can I report that Hamish McNair, the

executive committee chairman of the

SRA subcommittee, and I formed the sole

practitioner contingent amongst the 5,000

or so solicitors who made the 10 km London

legal walk in June and as a result the Group

contributed £500 to the legal charities.

Clive sutton

Honorary secretary

August 2019

Honorary Secretary’s report for autumn 2019 edition of solo

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Our Chair, Tahira Shaffi, had been inspired

to choose a Bollywood theme for the Gala

Dinner, with authentic Indian dancers and

musicians leading the guests in procession

from the champagne reception to the

Bollywood style decorated gala dinner itself.

This was the ultimate highlight for a

conference which not only entertained, but

also informed and stimulated debate and

networking amongst the sole practitioner

members and their guests.

Our keynote speaker Peter Wilding,

Brexit Director of FBC Manby Bowdler

and Chairman of British Influence, gave a

fascinating talk on How Small Practices

Can Survive Brexit, encouraging us to be

pragmatic and emphasising the flexibility of

small organisations over larger firms.

Business sessions included Brian Boehmer,

of our sponsor Insurance Brokers Lockton,

advising us on Dealing with Complaints,

Improving Cashflow by Helen Fleet,

Financial Strategist, and an enlivening

session from Richard Fallon on Sunday

morning on Marketing on a Shoe String.

Once again, the Law Society and the SRA

spoke on a joint platform, engendering

lively debate, particularly on the interface

between flexibility in practice and dumbing

down the profession. Strong views were

expressed, but

as Kenny Everett used to say ‘all in the best

possible taste‘.

This year we revived the breakout sessions

updating the law on various practice

specialisms, which was extremely popular

and will be repeated in 2020, with the

addition of Family Law. It was heartening to

see such enthusiasm the morning after the

Gala Dinner!

We were also delighted to give an

opportunity for the Solicitors Assistance

Scheme and Lawcare to address the

group, and we raised an extraordinary

£1,235 through the raffle and payments

for much needed back and shoulder

massages throughout the weekend, all

of which was given to the Chair’s chosen

charity Bury Hospice.

As Conference Organiser, huge thanks to

all who made this wonderful event run so

successfully. In particular Tahira Shaffi,

who chose to take on a huge role above and

beyond the usual contribution by the Chair.

Next year we are booked for Malaga 5th to

7th June. Do book early, including flights

and accommodation, as it its clear that this

will be extremely popular and that will also

ensure best prices.

I look forward to seeing you!

Penny Raby

Conference Chair & SPG Chair 2019 – 2020

SPG 23rd Annual Conference‘empowering your practice‘ 5th-7th April 2019 ... at the Marriott Hotel, Manchester.

Riverboat tour of Manchester

Inside the boat Bollywood Gala Dinner Procession

Clockwise from top left:Jane Malcolm - executive Director External and Corporate Affairs of SRA

Robert Bourns - Chair of the Law society Board

Lord Mayor of Manchester Councillor Abid Latif Chohan, Former Chairwoman tahira Shaffi & Current Chairwoman Penny Raby

The weekend of the Grand national at Aintree brought extraordinary ladies outfits to the conference hotel, adding to the exuberant atmosphere for yet another great success.

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The SPG at the Bollywood Gala Dinner

Lockton MugsAttendees

Drinks Reception Dancing!

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The Lockton SPG Offering

Thank you to the numerous members who kindly

took the time to complete the PII survey we

recently designed. The aim of the survey was to

provide ourselves with a further understanding

as to the needs of sole practitioners across

England and Wales in order to shape our offering

accordingly.

The survey showed us that the main considerations

for firms when dealing with their PII renewal are

overall cost, stability of insurer and run-off cost. As a

direct result of the responses, we have managed to

negotiate enhancements in coverage with a number

of insurers, which otherwise would not have been

possible within the marketplace. We are pleased

to advise that the enhancements are available

exclusively to sole practitioner clients of Lockton, for

those of you who utilise our services currently and

for those who we hope to work with moving forward.

It has been widely documented in the insurance

press that the UK Professional Indemnity Insurance

(PII) market is challenging. A more granular focus on

the England and Wales legal PII market shows that a

number of Participating Insurers are reviewing their

solicitor portfolios as a direct result of claims activity.

Despite this, it is not all doom and gloom, especially

for sole practitioners.

Dependent upon the profile of a firm, we have

direct access for up to 11 Participating SRA Insurers,

many of whom thus far have been very receptive

to growing their market share of sole practitioners.

We have also worked with our panel of Insurers to

ensure a reduction in their minimum premium levels

in respect of certain work profiles, in particular firms

practicing in low risk areas of law. Last but by no

means least, we have also secured agreement from

two of our main insurer partners to reduce their run-

off premium for the SPG membership, one of the

higher priorities arising from the survey.

The changes outlined above are just the beginning

of our intentions for the SPG, we will be evolving our

offering and will be engaging directly with member

firms to assist us in doing so.

Our approach to all members will be consultative, if

there is anything you feel could be improved around

the PII renewal, or any further enhancements you

would like to see made then we would be glad to hear

from you.

Professional Indemnity Insurance: Our advice as to how best to prepare for renewal Whether you enjoy the process or (most likely)

not, the PII renewal is one of the most important

tasks you will undertake throughout the year.

When an Underwriter turns the pages of your

Proposal Form they can quickly identify how much,

or how little, time and effort has been invested in

its completion. It is important that you take the

time to prepare a presentation that represents

your practice appropriately. Remember, it is not

only about the work that you undertake, it is how

you do it. If you do not take the time to articulate

to insurers how or why you should be treated

differently, then you run the risk of an Insurer not

being adequately armed to be able to differentiate

your practice.

Recognising the Proposal Form generally only

asks for historic information, it is also important to

advise what your plans are for the future. What do

the next five years look like? Due to the long-tail

nature of the class, PII Underwriters will naturally

look into your history but also have an eye firmly

focussed on the future, if they feel that you have

the same attitude then it can help.

Another suggestion would be to add as much

relevant additional information as possible. We

highlight the word ‘relevant’ as you should stick to

material information. Whilst Underwriters will have

no use for your office manual, you may wish to

include improvements that you have made to your

internal processes and procedures to evidence

good risk management.

In addition to reviewing the presentation that

you prepare, we know that prudent underwriters

will look to access and review all readily available

information. It is important to ensure that you do

not have any discrepancies in your presentation,

your website along with what the Law Society

have as the areas of practice undertaken at your

organisation. Advertising areas of law on your

website or having incorrect areas of practiced

listed on the law society that are not identified on

the Proposal form can deter underwriters putting

terms forward for your consideration, as they

may think that you are materially non disclosing

information – especially if missing items are from

higher risk areas of law.

We hope that you find value in the above

suggestions, and that our tips are thought provoking.

If you have any questions then please get in touch. To

reiterate, we truly are excited to have the opportunity

to work with the SPG, and look forward to forming

working relationships with those SPG members who

have an interest in doing so with us.

Danny seaman

Lockton Solicitors

[email protected]

0330 123 3870

Introducing our new partnerswe are pleased to be new insurance partner for the sole Practitioners Group and are excited to work with the membership moving forward. we are looking forward to assisting as many sPG members as possible with your insurance requirements.

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All sole practitioner solicitors are invited to

join us at our Annual Conference weekend. we

also invite members of small firms who will find

our event extremely useful and an economical

way to achieve training objectives. As with

previous conferences, you are most welcome

to bring family members to enjoy the social

side of the weekend.

2020’s Annual Conference will be in the

glamourous and historic city of Málaga on the

edge of the Mediterranean Sea. More than 3,000

years of history have passed since Málaga’s

establishment by the Phoenicians up to achieving

the beautiful, friendly and cosmopolitan city that

enchants tourists from all over the world today.

The Roman Theatre and garum (Roman fish

paste) pools will take you to the times of Roman

Hispania. Meanwhile, the Alcazaba is the most

beautiful living example of the period of Muslim

domination. Experience the reconquest (La

Reconquista) by the Catholic Monarchs from the

Santuario de la Victoria (the Shrine of Victory).

Or stroll along Calle San Agustín, formerly known

as the Calle de los Caballeros, the street of the

knights since they settled on this street, with

the Palacio de Buenavista as its most significant

feature. Visit the Cathedral and see real works

of art. Stroll down Málaga’s main street and learn

more about the Marqués de Larios. Admire

buildings of different ages and be enthralled by the

stories that the city can tell.

The conference will start on Friday 5th June 2020

with three exciting optional events, a morning

golf competition, an afternoon tour of Málaga

City and our Drinks and Tapas Reception at the

Carmen Thyssen Museum. The reception at the

Carmen Thyssen Museum is for adults only and

is your opportunity to network with national and

international colleagues.

Saturday and Sunday daytime will be full of

presentations by eminent guest speakers,

covering everything you need to know as a Sole

Practitioner. The President of The Law Society,

Simon Davis, has confirmed his attendance

and representatives from the SRA and Legal

Ombudsman have also been invited to attend, use

this opportunity to have your voice heard.

Our Fiesta on Saturday evening promises to

excite, featuring authentic Spanish cuisine

and entertainment, party the night away in

Spanish style.

Accommodation Accommodation - bookings to be made DIRECTLY BY DELEGATE WITH THE

HOTEL. The rates have been confirmed as:

Double for single use……… 151,80€

Double for double use……. 162,80€

*TAXES included

*Price per room and night

*Bed and breakfast

Bookings are to be made via Barcélo’s website. Please book quickly as rates

are subject to change.

PricesSole Practitioner Delegate – Both Days £180.00 including VAT

(£150 excluding VAT)

Sole Practitioner Delegate – Saturday £150.00 including VAT

(£125 excluding VAT)

Sole Practitioner Delegate – Sunday £90.00 including VAT

(£75 excluding VAT)

Non-Sole Practitioner Delegate – Both Days £240.00 including VAT

(£200 excluding VAT)

Non-Sole Practitioner Delegate – Saturday £180.00 including VAT (£150

excluding VAT)

Non-Sole Practitioner Delegate – Sunday £120.00 including VAT (£100

excluding VAT)

Please note the delegate fee includes the daytime programme only. Lunch on

Saturday is included in the price for the delegate only.

FRIDAy GolF MoRnInG TBC

FRIDAy TouR oF MálAGA CITy TBC

FRIDAy DRInKs & TAPAs ReCePTIon AT CARMen THyssen MuseuM

Free of Charge, restricted places, please book early, adults only

sATuRDAy DRInKs ReCePTIon & FIesTA ADulT PlACe

£66.00* including VAT (£55 excluding VAT)

sATuRDAy DRInKs ReCePTIon & FIesTA – CHIlD PlACe

£24.00** including VAT (£20 excluding VAT)

Saturday Lunch – Adult Guest Place

£34.00** including VAT (£30 excluding VAT)

Saturday Lunch – Child Guest Place

£15.00** including VAT (£12.50 excluding VAT)

*Includes wine and soft drinks

**Includes soft drinks

All prices are per person.

FAQswhere is the hotel?

The hotel is 10.3km away from Malaga/Costa del Sol Airport and 500m from

San Andrés beach/Huelin beach.

what are my transport options for getting to and from the event?

There is a train which operates from Málaga airport directly to the Barceló.

Alternatively, there are always plenty of taxis for you to jump in.

For maps and transport information please visit the Barceló Málaga website.

https://www.barcelo.com

I don’t want to stay at the barceló Málaga, what other accommodation

options are there?

There are also many other hotels in Málaga, catering to a number of different

budgets. For more information please see the accommodation section of

http://www.malagaturismo.com/en#

I want to bring my family with me to Málaga, what can they do whilst I am

attending the Conference?

There is something for everyone in Málaga!

Your family could spend the day on the beach, visit the local artisan markets,

visit the local museums and art galleries, or spend the afternoon by Barceló’s

rooftop swimming pool.

There are lots of ideas at http://www.malagaturismo.com/en

How can I contact the organiser with any questions?

Please email Charley or Nick at [email protected] or call 01895 256972.

24th Annual Conference Malaga

‘‘THIS IS A CONFERENCE NOT TO BE MISSED!

Friday 5th June 2020

09:00 to 13:00 Golf Morning

12:00 to 19:00 Registration: Please visit the registration desk when

you arrive to pick up your welcome pack

14:00 to 17:00 Afternoon tour of Málaga City

19:00 to 22:00 Drinks & Tapas Reception at Carmen Thyssen

Museum (Adults only, smart casual wear)

Sponsored by De Cotta Law

saturday 6th June 2020 (Suggested CPD hours: 6)

09:00 to 09:20 Registration

09:20 to 09:30 Welcome to Conference with Penny Raby,

SPG Chair

09:30 to 17:30 Business and Professional Practice Sessions

including the AGM of Sole Practitioners’ Group.

18:30 to 19:30 Cava Reception

20:00 to late SPG Fiesta Gala Dinner including a Spanish Feast

and Flamenco

sunday 7th June 2020 (Suggested CPD Hours: 4)

09:30 to 11.30 Legal Update Breakout Sessions for

Specific Subjects

11:30 to 12:00 Refreshment Break

12:00 to 12:50 Business Advice Sessions

13:50 to 14:00 Close – SPG Conference with Joanna Connolly,

New SPG Chair

Programme

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whether you are a new sP or already have a wealth of experience running your

own firm, why not contact your regional group and find out what events they run.

Regional Group meetings can be the perfect opportunity to air your views, keep

up-to-date with changes that affect your practice, meet like-minded solicitors,

make new contacts, share ideas, earn CPD points, make new friends…

bradford Regional Meeting

20th september 2019

Topic: Price Transparency Rules

Speaker: Richard Williams, SRA

Time: 11am to 1.30pm

Venue: The Bradford Club, 1 Piece Hall Lane, Bradford BD1 1PJ

birmingham & west Midlands Regional Meeting

4th november 2019

Time: 6pm to 8pm

Venue: No 5 Chambers, Steelhouse Lane, Birmingham, B4 6DR.

london Regional Meeting

& sPG’s special General Meeting

14th november 2019

Title: Presentation by Lockton followed by SPG’s Special General Meeting

Venue: Reading Room,

The Law Society,

113 Chancery Lane, London WC2A 1PL

Timings:

5pm Registration and drinks

5.30pm to 6.30pm Speaker session by Lockton

6.30pm to 7.30pm SPG’s Special General Meeting

7.30pm to 9pm Drinks Reception and Canapé

Lockton’s Session will include:

- An update following October Renewals and identified trends.

- Freelancers: What Insurance Brokers think.

If there is no existing Regional Group in your area, or your Regional Group

has been dormant for some time, and you are willing to set up a Group

or resurrect it, then sPG can assist you. Please contact Tracey Mauge at

[email protected] for more information.

birmingham and west Midlands sPG Regional Group Meeting updateThe Birmingham and West Midlands Regional SPG met on 1 July 2019 in

Birmingham. We welcomed Marc Rowson from Locktons who spoke about what

to expect from the forthcoming PII renewals, how best to prepare for the renewals

and the insurance considerations of the new SRA changes coming into force in

November 2019. The talk was very well received and indeed, subsequently some

attendees confirmed they were able to secure cheaper PII premiums through Marc

on renewal. Our next meeting is due to take place on Monday 4 November 2019

at 6pm at No 5 Chambers, Steelhouse Lane, Birmingham. If you are interested in

attending, please contact me on [email protected].

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I attended the law society Council meeting,

along with Clive sutton, on 4-5 July 2019

which culminated with the law society AGM at

which simon Davis was appointed President of

the law society, David Greene was appointed

Vice-President and stephanie boyce was

appointed Deputy Vice-President. sPG looks

forward to working with all the new office

holders over the next year. sole practitioners

(“sPs”) will have an opportunity to meet simon

Davis at sPG’s Annual Conference in Malaga

on 5-7 June 2019. some of the key issues we

discussed at the Council meeting in July 2019

are set out below together with an update on

current law society activities.

FreelancersThe SRA handbook changes, which are due to

be introduced in November 2019, will allow for

a new category of solicitor – the ‘freelancer’,

practising in their own name and not employing

any other staff (if they are offering reserved

services). The Law Society has been running an

information campaign to encourage members

to be ready for the changes. It is also offering

help and guidance for those who want to

consider becoming a freelancer as well as

guidance to other members on how to work

with freelance colleagues. There will be web

resources, a practice note (due in August),

a blog and articles as well as webinars and

e-learning available on the website.

legal technologyThis is a growing area of work which covers

document automation, use of chatbots,

practice management tools, predictive

analysis, and knowledge management and

research. Reasons for solicitors not using

these include culture, training, operation and

regulation. The legal sector is still behind

the financial sector in the use it makes of

technology.

For those of you who want to know more about

“Lawtech”, there is a great deal of information

available on https://www.lawsociety.org.uk/

support-services/lawtech/ which is The Law

Society’s new Lawtech webpage. Members

can access a series of “Tech Talks” podcasts

which include an introduction to lawtech for

those who are new to the concept. The page

has already had over 2,000 hits in the first two

weeks and the podcasts were viewed over 200

times. The Law Society is also working with

partners such as Legal Geek and Barclays Eagle

Labs. Next steps will include developing a

digital guide and rolling out events on the topic

to regional legal centres, so do try to attend

one in your area if you can.

Promoting the professionSPs may have noticed the latest solicitor brand

advertising campaign being run by the Law Society

to promote the profession. With the forthcoming

changes in regulation, it is important the public’s

awareness of the value of using a solicitor is

emphasized. The advertising began in July 2019

and included:

(a) Outdoor advertising on tube, rail, trams and

railway stations:

• London underground – for 2 weeks

• Rail 4-6 weeks and tram /metro /rail interiors

for4weeksindifferentlocations)

• Bus posters – for 6 weeks

(b) Radio, Spotify, TV, social media and PR / press

• Spotifyads(newfor2019)for4weeksinJuly

• Radioads(newfor2019)for4weeksinJuly.

• Sky TV advert for 4 weeks targeting border

England, Midlands, East, HTV Wales

(c) Ongoing all year continuously from 1 Nov 2018 to

31 Oct 2019

• Social media advertising/posts on Instagram,

Facebook, LinkedIn and Twitter

• PR regional newspaper columns

(d) Other forms of Media

• There have been more broadcasts and

national media coverage including a story on

the front page story of the Financial Times on

Artificial Intelligence, an appearance on the

Today programme by the previous President

Christina Blacklaws speaking on ethics and

algorithms, and wide-ranging coverage of the

Law Society’s Legal Aid Deserts campaign on

Radio 4’s Today programme and BBC news.

non-Disclosure AgreementsThe Law Society has launched a new public legal

education initiative to help the public understand

their rights when faced with non-disclosure

agreements (NDAs). Information is being

disseminated to the public and through partner

organisations and law firms. Members can also

access information at https://www.lawsociety.org.

uk/support-services/advice/practice-notes/non-

disclosure-agreements-and-confidentiality-clauses/.

RegulationProfessor Mayson’s independent review is looking

at the future regulation of the profession. The

review is considering a number of possible

regulatory models for the future, including

models for the regulation of activity (reserved

or otherwise) and/or the solicitor title. There are

advantages and disadvantages associated with

the various models proposed and Council agreed

it will be important to assess carefully the impact

of potential reform, particularly in relation to areas

proposed to be more lightly regulated, bearing in

mind the public interest and public protection. It

is anticipated that a report from the review will

be produced in October. Council remains firmly

committed to the principle of regulatory and

representational independence from government.

If you have any views on aspects of the Mayson

Review, please do contact me with your views.

ethnic Minority lawyers Division (eMlD)The EMLD shared some of the work they have

been doing. Statistics for 2017 highlighted the

increase in the proportion of BAME solicitors –

from 2% of the profession in 1987, to 16.5% now.

However, one of the issues is that BAME solicitors

feel there is too much focus on London, so the Law

Society has been running events in the regions.

There has also been active dialogue about BAME

representation in local law societies, and with

several UK law firm networks that focus on BAME

issues. If you are a BAME SP and there is an EMLD

event in your area, please do attend to find out how

you can get involved.

other Council businessThe Council agreed to keep the proposed

Practising Certificate fee at the same level for the

third year running. This proposal will go on to the

Legal Services Board for approval.

The Audit Committee presented its annual report

to Council, having assured the Board that the

financial statements for 2017/18 are true and fair.

The Law Society’s annual report and accounts are

published on the Law Society website.

Council was updated on the Law Society’s evolving

business plan for 2019/20, which will include policy

themes of access to justice, the role of profession,

technology, civil justice, regulation, property and

Brexit. There will also be a focus on the Member

Offer which includes events, accreditations,

commercial income, insights and data.

Regular updates from my Law Society activities

can be found on the SPG website on spg.uk.com.

If you would like any further information on Law

Society activities, or wish to discuss any issues

affecting sole practitioners, or would like me to

raise any matters with the Law Society, please do

not hesitate to contact me on [email protected]

or on 0121 551 7866. I would also be interested

to hear any thoughts you may have about how the

Law Society can support you or what you would like

to see it doing for you.

lubna shuja

Law Society Council Member for SPG

Chair of the Law Society Membership and

Communications Committee Member of the

Law Society Board,

August 2019

Council Member‘s ReportA REPORT FROM LAW SOCIETY COUNCIL MEMBER lubnA sHuJA

Forthcoming Regional Events

We would like to thank Clive

‘The oracle’ sutton for

his dedication and support

of SPG. He has been an

Executive Committee

member since 2000 and

we were delighted to

present him with a Lifetime

Achievement Award at

the Annual Conference in

Manchester this year.

We would also like to thank

Josephine Duchenne

who has stepped down

as Editor of Solo and from

the Executive Committee.

Josephine was instrumental

in producing editions of Solo

in 2017 and 2018 and we are

eternally grateful.

Clive sutton

Josephine Duchenne

THAnK yous!

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Many family law, inheritance and social services

cases are now being resolved by the use of DnA

technology in order to determine parentage or

other biological relationships.

Thus it is a pleasure to welcome you to a series

of articles in which we hope to explain how best

to use DNA testing in your practice, but perhaps

more importantly, to discuss with you pertinent

legal issues arising in the areas such as surrogacy,

parental responsibility, multiple parent babies,

paternity fraud and transgender rights.

Technology, the law and society sometimes

struggle to keep up with each other and this is

particularly so with the advent of DNA technology.

We will begin this series with an explanation of how

the process is undertaken.

The majority of cases requiring a DNA test are

for paternity, where we are trying to prove that

a tested male (the alleged father) is, or is not,

the true biological father of a tested child. DNA

is essentially a chemical string of code which is

unique to an individual, is contained in nearly all the

cells of your body and is inherited half from the

mother and half from the father. We can examine

this code in several ways to look at individual and

population characteristics, diseases (prediction

and diagnosis), ancestry, to identify individuals

in forensic cases and of course, to decipher

human relationships. To achieve this, the DNA is

extracted from a few cells taken from the buccal

cavity, a painless and non-invasive procedure

which uses a cotton swab rubbed around the

cheek of the mouth. In an identity test, the DNA

is then examined for regions of similarity between

the tested persons. In the case of a paternity test,

the DNA test report will then confirm that the

tested man is (usually with a certainty in excess

of 99.999%) or is not the biological father of the

tested child (with 100% certainty). This is termed

an inclusion (he is the dad) or an exclusion (he is

not the dad).

As solicitors, cases may come to you directly

from the general public or you may represent

one of the parties in for example, a case involving

the local authority where cases may involve

legal aid. There are two types of test in general

use, with the common parlance of a “legal” or

“accredited” test or a “peace of mind” test.

This is an important distinction, because only

a legal/accredited test may be used for a legal

purpose, such as changing birth certificate. In

an accredited test, the appointed company will

take control of the entire sampling and identity

verification process, so that there is in effect a

chain of custody of the sample from the subject

to the laboratory. In a “peace of mind” test,

the individuals are allowed to take the samples

themselves and then return them to the

laboratories; of course, in such cases we then

rely on the participants to take the sample from

the correct individual. This is unsuitable for any

legal purpose.

A common issue relates to Consent and who has

Parental Responsibility for the child. For DNA

testing we must have “appropriate and qualifying”

consent for each sample to be tested1. Consent

is required from each adult party that is to be

tested and if the test involves a child under 16,

then we must also have consent from a person

with Parental Responsibility for that child. This

is generally the mother, but may be the father

under certain circumstances or indeed some

other body (sometimes jointly shared with

the parents), such as the local authority. We

are often asked about the participation of the

mother in the process, which is in fact required

for a legal/accredited test. With the mother’s

DNA analysed in the test, in the case of an

inclusion the percentage probability of paternity

is generally much higher. This is because the

child’s DNA is inherited half from mum and half

from dad…but we don’t know which half ! So by

identifying the mum’s DNA, we can then see that

the remaining DNA must come from the dad.

Sometimes, mum or alleged father(s) are not

available for sampling and we then seek to

obtain a DNA sample from other close family

members so that we can attempt to establish

a presumed parentage via DNA from siblings,

grandparents or uncles and aunties. While the

figures for relatedness will not be as strong as for

a direct paternity test, we can often gain useful

probabilities which provide helpful supporting data

when taken together with other evidence. Cousins

are biologically too far removed to be helpful in

this process.

These are all of course somewhat complex issues

and if you require more detail on any of the points

touched upon here, we suggest at this point

we redirect you to our office (where our staff

will be happy to help) or to our website for more

information. Details for both can be found below.

In addition, you may like to join our registered

sampler programme (an online test) which would

enable you to do the identity checks and to take

the clients samples…there are reasonably well

established LAA fees for so doing. Please contact

us if you would like to add this to your portfolio of

services.

DNA profiling is now embedded as a key tool for

the legal profession and new applications of this

technology are likely to support your activities for

several years to come. We hope you enjoy the

articles in subsequent publications, which we hope

will raise some interesting points of family law for

your consideration.

About the author: Neil

Sullivan, BSc, MBA (DIC), LLM,

PhD is General Manager, of

Complement Genomics Ltd

(trading as dadcheck®gold).

The latter is a company accredited by the

Ministry of Justice as “A body that may carry out

parentage tests as directed by the civil courts in

England and Wales under section 20 of the Family

Law Reform Act 1969” and by virtue of directly

running laboratory services which meet the

stringent and internationally recognised ISO/IEC

17025 standard.

Please see: http://www.dadcheckgold.com

Tel: 0191 543 6334,

e-mail ; [email protected]

1 The Human Tissue Act, 2004

we are pleased to be new insurance partner for

The Lo

An introduction to the use of DNA tests in legal practice - the test of a relationship…

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By Deborah edwards, Professional Services Director Insight Legal

The role of legal practitioners is becoming ever more complex. In the last 18 months alone, we have seen new protocols such as the european Parliament’s GDPR regulation and HMRC’s Making Tax Digital initiative shake up processes within the uK’s legal practices. with the upcoming revisions to the solicitors Regulation Authority’s Account Rules in november, further change is on the horizon and practice managers must ensure that their firms make provisions in order to adapt and remain successful.

Managing a large volume of cases simultaneously with industry regulation can often prove challenging. Amidst an ever-growing number of industry regulations, law firm decision makers are being tasked with finding ways to help their practitioners apply both internal and external policies with ease in order to remain both efficient and compliant.

However, the industry is now responding to these requirements as it continues its shift towards a more digital approach to case management. In a profession bound heavily by procedure, technology can play a fundamental role in helping law firms to achieve best practice, both internally and in the eyes of those governing the sector.

ReMAIn CoMPlIAnT wITH InTeGRATeD InFoRMATIon

As with any sector, having information readily available and accessible is important for completing tasks correctly. For law firms, this requirement is only amplified by the additional need to remain compliant with regulations at every stage of a case.

Firms must now be proactive in providing staff with the tools to achieve this. For example, using a single system that stores and uses information efficiently, practitioners can not only improve their task workflow but enhance compliance monitoring to ensure all tasks are completed in line with both internal and external policy guidelines.

Taking this one step further, it is not only crucial that tasks are completed to the correct standard, but that they are also completed in a timely manner. Firms should therefore look to utilise tools that enable automated prompts and reminders. This will prove extremely valuable for helping practitioners remain up to date with tasks as a case progresses, improving overall case management and ensuring important regulatory deadlines are not missed throughout.

suPPoRTInG A FIRM’s InDIVIDuAl neeDs

Every firm will inevitably have its own unique internal procedures for its staff to undertake throughout the duration of a case. Therefore, any modern supporting legal IT system should provide flexibility and enable customisable workflow to align with each firm’s individual needs. Doing so will not only allow firms to streamline their chosen internal working practices but also ensure that all procedures are met and that staff can deliver a high quality, tailored, efficient service for their clients.

With the needs of legal practitioners constantly changing with the tides of industry policy, having the freedom to build unique workflows to meet the specific needs of a firm is now the key to delivering effective case management for both its staff and clients. This technology, in conjunction with comprehensive training, can make the difference needed to operate more efficiently and with greater control of internal and external processes at every phase of a case. Firms which embrace these necessary steps will ultimately be well placed to continue their success in an ever changing legal sector.

To discuss this topic further or the services we can offer, please give us a call on 01252 518939, email us at [email protected] or visit our website; www.insightlegal.co.uk

By Phillip Taylor Mbe, Barrister at Law and Mediator, Richmond Green Chambers

The subject-matter of the wrongly titled “Alternative Dispute Resolution” or ADR as it is simply known, will receive a well-recognised renaissance if current plans are developed in the next six months on resolving disputes.

For it seems that the professional reality is that the correctly termed “dispute resolution” in all its forms is undergoing substantial change with the gradual introduction of

digital processes for claims. Like many, I have fallen into the trap of a misunderstanding of what the “online” courts are really going to be about in the 2020s. They are really “digital processes” for the future.

Enter the jovial Dr John sorabji (pictured left) who spend an unenviable hour at Lincoln’s Inn explaining to me, and our readers, which direction civil justice might now be taking after a decade or so of stalls. John will be well known to many for his work on ADR and for his role as Principal Legal Adviser to the Lord Chief Justice and Master of the Rolls, and his substantial contributions to The White Book and civil practice.

Data analytics

Speaking purely in his personal capacity, Sorabji explained that the digitisation programmes “are rolling out across England and Wales” and he was “very optimistic that they will be successful”. On the issue of law reform, we talked data analytics and what the MoJ/HMCTS might be able to do with the information it currently holds. “We are moving much more towards the use of data effectively in order to try to increase the prevention of further disputes arising”. This statement immediately caught my attention!

But what of the legal profession, surely that means fewer claims, cases and clients? John’s view, based on recent Ombudsman schemes, suggests the possibility of looking at the generic problems which arise specifically from data gleaned in financial services disputes such as the bank charges litigation.

The view is that, rather like the NHS issues today, we are talking of “prevention not cure” based on data drawn from cases and what has happened. John reminded me that this is not his original thoughts but the research of Professor Chris Hodges on the development of a coherent dispute resolution system.

equity and the common law

“What we have today is ADR running in parallel with the traditional court structure”, John reminded me. It conjured up the two streams of justice which England and Wales had developed over centuries, the common law and equity, leading to much-needed reforms from 1873-75 and the pre-eminence of equity.

No work was really lost then, suggests Sorabji. “So, will we lose work today with dispute prevention?” John’s view was an emphatic “no” and legal practice would increase the possibilities for parties to benefit from the new “procedural innovations”. No worries there, then.

Returning to the future possibilities for law reform, the processes we will have in the future will possibly consist of ADR, litigation and dispute prevention. “It will change

the system”, he said, “when we move to use limited artificial intelligence within the system”. I was concerned about the effect on cross examination although John’s view was that, on questioning, “the power would be kept for the judge” - quite right, too, with counsel able to continue making submissions! Another potential myth dispensed with then.

Continuous Reform

We moved, finally, to what are interestingly described as “predictive analytics in the United States and elsewhere”. In other words, the prediction of judicial outcomes (illegal in France, of course) whereby the digital presence, especially in lower value cases, will “set the ball rolling” for a continuous law reform programme rather than the “once in a few centuries reforms” of the Judicature Acts. And that is probably the key to where we are going with our litigation in the next decade.

Our parting conclusion was that we are now entering an era of continuous reform which “will evolve as the technologies evolve”. “It will not be another 100 years before we have further reforms” because the aim of all law professionals is the continuing improvement in the rule of law using digitisation, AI, and what Sorabji would probably see as a sensible use of the massive amount of data which the courts now hold digitally on cases.

“You know it makes sense” is the inevitable suggestion on what we should do with all this data now it is held electronically rather than in a paper form. A big thank you to Dr Sorabji, for your thoughts as a Senior Teaching Fellow at University College London, where you convene its LLM course on Principles of Civil Justice and the LLM and LLB courses on ADR. It is certainly prevention rather than resolution for the future, and yes, there will still be a lot of work out there for all of us!

Managing Internal and External Procedures to Drive Legal Practice Success

The end of ADR?Future Possibilities for law Reform including Dispute Prevention: some views from Dr John sorabji

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This september, 200 charities will come

together with 1,300 solicitors and will-

writers to challenge the public’s biggest

misconceptions about gifts in wills for

Remember A Charity in your will week (9-15

september 2019).

In the build-up to the Week, Remember A

Charity is calling on legal professionals to

become campaign supporters, committing

to help clients understand more about legacy

giving and the relevant tax breaks. Resources

will be provided for campaign supporters,

including posters that encourage people to

‘pass on something wonderful’ by leaving a gift

in their Will.

Charitable bequests currently fund two

out of three guide dogs, 6 out of 10 RNLI

lifeboat rescue launches and almost 1 third of

Macmillan’s income.

Rob Cope, director of Remember A Charity,

says: “Raising more than £3 billion for good

causes annually, legacies are a critical source

of funding for charitable services across the

country.

“Solicitors have such a key role in helping the

public understand the full range of options

available to them when writing their Will, with

research showing that even a simple reference to

the opportunity of legacy giving can double the

number of bequests made.”

He continues: “Here in the UK, we have one of

the most flexible will-writing environments in

the world with generous tax breaks for legacy

giving. Remember A Charity Week is a fantastic

opportunity to get the conversation started and

build understanding about how it all works.”

This year’s campaign will address the most

prominent myths and barriers that can prevent

people from leaving a gift in their Will. This will

include addressing concerns that legacies have

Legal profession called on to address legacy giving myths this September

to be particularly large, that they are complex to arrange and that they might prevent people from

passing on their estate to their families.

AwAReness oF leGACy GIVInG on THe RIse

Now in its tenth year, Remember A Charity Week shifts its focus from raising awareness to

building understanding of legacy giving among the public, with the most recent consumer

tracking studies1 indicating that only 10% of the over 40s are unaware of the opportunity to leave

a bequest in their Will.

40% of those surveyed said that they would be happy to donate in this way, up from 35% a decade

previously. During that time, charities’ annual legacy income has grown from around £1.8bn to

£3bn2.

Cope adds: “Appetite for legacy giving continues to grow, but there is often a disconnect between the

40% that intend to leave a gift in their Will and the 6% of people that currently do so. There remains

far greater potential for raising vital funding for good causes through charitable bequests and the

support of the legal profession in reminding clients of the option of including a charity in their Will has

never been more important.”

To find out more or take part in Remember A Charity Week, visit www.rememberacharity.org.uk

1 Stages of Change Survey 2018, nfpSynergy, & OnePoll Survey, April 20192 Legacy Trends 2019, Smee & Ford

022

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FINDING YOuR VOICe IN TODAY’S DIGITAL AND PRINT MEDIATel: 0151 651 2776www.eastparkcommunications.co.uk

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unFAIR DIsMIssAl

A Guide to Relevant Case Law

37th edition

By Daniel Way

ISBN: 978 1 47431 087 1

LEXISNEXIS

www.lexisnexis.co.uk

AN IMPORTANT PAPERBACK OF GREAT

ASSISTANCE TO UNREPRESENTED PARTIES

We welcome this

excellent short

paperback which

is now in its 37th

edition compiled

by Daniel Way

for Lexis Nexis.

The Guide’s aim

remains to give

employment

law practitioners

a view on the

current approach of the courts and tribunals to

the various problems of statutory interpretation.

The book contains extracts of the relevant law,

analyses of the most important judgments and

extracts of the main relevant findings. Way has

added 14 new principles from the cases reported

during 2018 which will be invaluable to court

users.

It is useful to recall that very few legislative

changes have taken place concerning unfair

dismissal in the year although the statutory

extracts included are generally those in force at

the end of 2018.

The work remains a superb concise annually

updated guide. The author has gathered

together all the key points from the most

important unfair dismissal cases reported in

Industrial Relations Law Reports, providing a

valuable reference tool. As the publishers say, “it

extracts those principles that are still relevant

today from cases reported since 1972”.

We recognise, as Way says, that this Guide is

“essential for everyone involved in advising,

acting or adjudicating in this area, or for anyone

who needs to know the current approach of the

courts to the range of problems of interpretation

posed by the statute”.

The new edition adopts the same methodology

as in previous editions. The editor says that

“where the emphasis in the judicial interpretation

of the statutory language has shifted, this has

been taken into consideration”. And most useful

this consideration is together with whether “the

relevant principle for the reported case would

still be regarded as authoritative were it to be

scrutinised by the appeal courts today.

We are naturally reminded of the somewhat

often thought of concept that today’s dissenting

judgment is possibly tomorrow’s good law! Way

also comments that “if there are conflicting lines

of authority both sets of decisions are referred to

unless a clear trend has been established in favour

of one or the other”.

The Guide takes the law as it stood at the end of

2018 and includes cases reported in IRLR up to

the end of 2018. The statutory extracts included

are those in force at the end of 2018.

The 37th edition in paperback was published on

14th March 2019.

To InnoVATe oR noT To InnoVATe

A Blueprint for the Law Firm of the Future

By Darryl Cooke

ISBN: 978 1 78742 248 3

GLOBE LAW AND BUSINESS

Good Practice Guides

www.globelawandbusiness.com

CHANGE OR DIE?

A POSITIVELY EVANGELICAL MESSAGE FOR

LAW FIRMS AIMING FOR FUTURE GROWTH

Innovation — if

you are running

a law practice —

means embracing

the new and

rejecting the

old, primarily

outmoded

methods, tools

and attitudes.

Author Darryl

Cooke, who has written this new title from Globe

Law and Business has obviously aimed to point

readers, i.e. lawyers, in the direction of innovation

with a view to effecting positive change. The grim

alternative is to lose business by attrition to those

more forward-looking firms for which innovation

is a byword.

Cooke’s innovative fervour is expounded with

almost evangelical zeal, as the prime mover of

change, preferably change for the better. ‘Why,’

it is asked, ’shouldn’t your firm be the one to

take a leading role in galvanizing leaders and

entrepreneurs into delivering a better world?’

Charities, for example, ‘could do good faster if

they had the help of a visionary law firm behind,

or alongside them.’

But is the relentless drive to innovate the best

way forward? The author elaborates on this

point by reassuring us that the book is not about

innovation; it is ‘a book about growth.’ The catch

here is that real growth requires real change.

The book therefore functions as a useful aide

memoir as to how change — real change — can

be achieved. It challenges quite effectively the

status quo attitude all too often insisted upon

by the ‘if-it-ain’t-broke-don’t-fix-it’ brigade,

observed in large organisations.

Numerous research studies from top business

schools and universities, for example, are cited

throughout to drive home the salient points.

The book’s most convincing arguments centre

on what we all know to be those key questions —

spoken and unspoken — that preoccupy potential

clients sniffing around for the right law firm.

Why should I do business with you?’ they ask. Or

— ‘What can you offer me that no one else can?’

The author is adamant that innovative strategies

can and do assist that competitive edge, so

‘crucial to your bottom line.’

In imparting page after page of sage, sensible

advice, the author exudes a degree of

enthusiasm and sense of mission which is

positively infections and certainly motivational

for like-minded readers.

Compact, businesslike, and an easy, yet challenging

read, this handy volume deserves a place in the

library of every law firm going for growth.

The date of publication of the paperback edition is

cited as at 24th May 2019.

Book Reviewsby elizabeth Robson Taylor of Richmond Green Chambers and Phillip Taylor Mbe, Head of Chambers and Reviews Editor, “The Barrister”

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By Julian Bryan, Managing Director, Quill

Nothing slows down on Fridays at Quill – or indeed in many places within the legal profession. We all know that Friday busyness is typified in the conveyancing sector when exchanges take place, dictated by most house buyers’ preference to move home at the end of the week

And in other areas of law, legal cases don’t stop, court hearings or trials aren’t cancelled, and contracts don’t change their completion date just because it’s Friday. For anyone operating in law, Friday is as hectic as any other week day.

For Quill, the last day every week has an even greater focus on compliance. Of course, our Interactive legal accounts software warns users of potential breaches at any time with exclamation marks denoting missing e-chit information, confirmation notifications for tasks that cannot be later undone and other system prompts for incorrect entries. However, on Fridays, our Pinpoint outsourced legal accounting service cashiers ensure any compliance issues are highlighted, reported and resolved.

When you consider the plethora of problems that fall into the non-compliance category – from data loss and delayed payment processing to incorrect allocation of client monies into the wrong account and missed deadlines, plus everything in between – and bear in mind the volume of clients we currently service – 8,000 users altogether – you could be forgiven for thinking this an impossible task.

In actual fact, by having robust systems in place and applying a disciplined approach, we’re able to address our clients’ compliance obligations successfully every Friday, without fail.

As already intimated, for clients using Interactive, there are all manner of easy-to-use features to support fee earners progressing matters, for cashiers to efficiently manage finances according to the stringent demands of the SRA’s legal accounts rules and HMRC’s Making Tax Digital legislation, and for compliance officers to generate compliance exception reports for rectification or reporting to the relevant regulatory body.

Interactive is subject to an extensive software development roadmap with a strong focus on legal accounting enhancements. We notify clients of these new and improved tools via our monthly e-newsletters and ‘What’s new’ button located in our software’s top toolbar. In the past few months alone, we’ve upgraded functionality for associated ledgers for cases, e-chit/bank integration, MTD input and output screens, batch accounts postings, ‘keep’ options to avoid data input repetition, authorise and maintain screen additions, and multiple developments to both detail and summary accounts-specific reports.

All of these software improvements are designed to simplify and strengthen your compliance procedures thereby making your Friday tasks that much more manageable.

For clients using Pinpoint, we send a weekly batch of reports showing ledger balances for client and office accounts, unpaid bills and breaches. These reports act as a prompt for clients to tie up any loose ends by authorising payments and correcting breaches which are still

outstanding. Our reports also streamline the process of recording failures and preparing reports on material breaches in the right format for the SRA, CLC or Law Society of Scotland.

These important checks are actioned by our Pinpoint cashiers each Friday. As our cashiers work in teams of six, headed up by a supervisor, it’s then our supervisors’ role to oversee the accurate production and prompt delivery of these reports, and act as an escalation point for any ensuing queries. We take our responsibilities very seriously because it’s all part-and-parcel of providing a regulatory-compliance-guaranteed service.

Aside from these typically Friday reporting jobs, a normal day for our cashiers comprises liaising with clients, completing bank reconciliations, processing day-to-day transactions, gathering information for month end and subsequently completing month end closures as well as posting legal aid submissions and sending VAT returns at quarter end to HMRC via MTD.

By acting in the cashier role on behalf of our clients, the only requirement for Pinpoint users is to log daily e-chits of inbound and outbound monies, and record fee earning activity and disbursements. We do all the rest. By lessening your workload, your Fridays are certain to be stress-free, at least from an accounting and compliance perspective anyway.

Because of our unique provision of both Interactive and Pinpoint in tandem, our portfolio is superior quality in relation to other legal accounts software and cashiering service suppliers. That’s because it’s a common platform used by our cashiers and there’s a plethora of management information intelligence drawn from this one central software platform by our supervisors. And, as noted earlier, we’re also constantly researching new ways to improve our products further still. It’s these ongoing software enhancements, defined in our aforementioned roadmap, which go a long way to streamlining clients’ and Quill’s processes.

Late Friday afternoon, to salute another successful week fulfilling our compliance requirements, the beer fridge is opened so everyone can have a quick drink before heading home for the weekend. This is one of the many employment perks at Quill. It’s a nice way to mingle with our colleagues in a relaxed atmosphere, celebrate a job well done with some paid-for-by-Quill refreshments, and look forward to two days of rest and recuperation by starting the weekend an hour early. After a typical Friday, it’s well deserved.

To discover more about Quill, please visit www.quill.co.uk, email [email protected] or call 0161 236 2910.

Julian Bryan joined Quill as Managing Director in 2012 and is also the Chair of the Legal Software Suppliers Association. Quill has been a leading provider of legal accounting and case management software, and the UK’s largest supplier of outsourced legal cashiering services, to the legal professional for over 40 years.

Fridays at Quill

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