ANNUAL REPORT 2013
FRAMING THE FUTURE
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3 PRESIDENT’S MESSAGE
5 MISSION & VISION
6 COLLABORATIONS & PARTNERSHIPS
7 USING OUR VALUES AS A GUIDE
8 REACHING IN... REACHING OUT...
9 DEMENTIA CARE – CENTERS OF EXCELLENCE
11 IN2L–AN INVESTMENT TO ENRICH, ENHANCE & ENGAGE
13 GREAT MINDS GALA
14 FINANCIAL ACCOMPLISHMENTS
15 GIFTS
22 BOARD OF TRUSTEES
23 THANK YOU
CONTENTS
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When I reflect back over this last year and EMA’s many accomplishments, I would characterize it as a year of continual transformation.
Four years ago we began to look at our organization differently. Instead of through the lens of services that had defined us and who we were as an organization, we shifted our view toward the future. We asked what transformation would need to happen to ensure that we would be an organization that while rooted in our rich history and tradition, would be innovative and reach boldly into the future.
2013 reaffirmed our commitment to our mission and vision and our underlying belief that connecting people through relationships to something they are passionate about and providing opportunities to be part of something bigger, bring true meaning to life.
We have worked with our Board of Trustees, residents, colleagues and community partners this year to “reach in” and enhance services and programs to provide opportunities for those who live with us today and “reach out” into the greater community to build relationships and develop important partnerships. We will continue to develop new program offerings in the areas of community outreach and campus living.
One of EMA’s major areas of focus is our work to “Transform Life’s Journey with Dementia.” We believe care needs to be focused on full engagement not on coping with loss. Copper Ridge Pathways® will offer an individualized path for each person and for those who care for and support them. “Our Centers of Excellence for Alzheimer’s Care” will be community outreach focused and bring important support and services to the community at large.
We have a lot of exciting things happening at EMA and we are honored and blessed with a team of board members, residents, colleagues, volunteers and donors who enable our mission to be fulfilled each day. You may already be among these individuals. If so, we thank you! If not, we invite you to consider the many different opportunities to engage with EMA. There is an important part for you to play.
With Gratitude and Warmest Regards,
Jaclyn Harris President &CEO
MESSAGE FROM THE PRESIDENT
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Dreams are like the paints of a great artist. Your dreams are the paints, the world is your canvas, believing is the brush that converts your dreams into a masterpiece of reality
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People: We believe in the power of relationshipsPassion: We believe in living inspired and inspiring livesPurpose: We believe that together we are betterPermission: We are free to be authentic and courageousPromise-keeping: We are accountable to one another
Mission: We are an organization graced by the passion, talents, and commitment of our people, and together we are creating community.
Vision: To ignite in all people the passion for meaningful living.
CONNECTING PEOPLE, PASSION, PURPOSE.
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For example, one of our colleagues has a passion for creating theater. Seeing all the wonderful talent in our residents and colleagues he first began talking to people and then put out a call to see if there was interest in forming a community theater group. His passion sparked the same in many residents, colleagues, and even members of the greater community. The Sykesville Little Theater Group was born. Its first production was a smash hit with 250 tickets sold.
In its second production, a resident is realizing her life-long dream. Barbara, has always had an interest in drama and loved acting out stories to her children when they were young. Many years ago her high school teacher encouraged her to try-out for a play but she didn’t think she would be selected so she declined and that was that. Well not really…..
After hearing about the newly formed community theater, she decided she would throw caution to the wind and audition. This was her first audition but she studied her lines, practiced and then practiced some more. She didn’t think she would get the part, but when she found out she was selected, she was thrilled! It is truly a dream come true for her. A star is born.
When we are given the opportunity to contribute to a purpose larger than ourselves, powerful impact can be made in the community and, ultimately, in the world.
We are committed to changing the perception of aging. We are blessed to stand together, stepping into the future with faithful hearts and focused minds.
COLLABORATIONS AND PARTNERSHIPS We believe when people connect to one another through relationships and to what they love and what inspires them, meaningful living happens.
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“Through the evolution of our culture at EMA, relationships have been transformed to something that is not only accepted, but encouraged and necessary to achieve the very best outcomes. These relationships, characterized by honesty, transparency, respect, and honor, have resulted in a deeper level of trust of and dedication to each other. Allowing each person–colleague, resident, family members, and other partners–to search their soul to find what is most meaningful, and then to have this encouraged by others has been a beautiful thing to witness and experience. The culture journey that we have been embarking upon over the past several years has been a blessing to me personally–and I know to Copper Ridge community.”
– Marcie Koenig, Executive Director of Copper Ridge
“Our culture work has encouraged us to learn a lot about ourselves, others, and our relationships, in order to build stronger bonds with each other. Each of us brings forth our unique gifts, and together we are able to create a beautiful mosaic, which we could not do alone. Every tie that we have to other people allows us the opportunity to strengthen that bond and find stronger meaning in life.”
– Michelle Turner, Restorative Nursing Assistant
“The Culture Shaping Circle really had a big impact on how I view and perform my job. After 10 years of working in the same job, I had become a little complacent in performing my day-to-day responsibilities. At the meetings I chose to be open to the ideas, values and behaviors presented and it “energized” me. As a direct result I was inspired to start an employee volunteer incentive at the Home Office. We have been active in the EMA communities as well as the outside community.”
– Michele DeFelice, Purchasing Coordinator
As an organization, what we value shapes us and transforms us from the inside out. With our Values as our guide, we have committed focus and energy during 2013 to reaching in, through our Culture Work, and to reaching out, through our Social Accountability Activities.
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REACHING IN... REACHING OUT...Our Vision…“To ignite in all people the passion for meaningful living,” is about kindling, stirring up, and awakening our longings to live the largest, deepest, and most meaningful lives each of us wants to live. It’s about creating an organizational culture in which each person can live their calling, contribute their unique gifts and passions, and contribute to a larger, shared purpose. Through our culture work, we are creating opportunities for each colleague to be inspired to our shared vision, and to understand the sacredness of their work and the work we do together. Knowing that Culture Change happens “one conversation at a time”, we are encouraging and challenging each other to live our Values with intention, as we seek to bring our Vision to life every day, in every moment.
We believe that we are accountable to one another. This is one of the guiding principles that shapes our organizational culture, and our response to the greater community around us. Through our Social Accountability Program, we continually aspire to be a transforming presence and an even more meaningful member of our surrounding communities. With leadership from our Board Social Accountability Task Force and the work of our Social Accountability coordinators and teams in each community, we are reaching out to partner with other community members to meet unmet needs, and to fill the gaps that only we can fill.
Making a Difference in Our CommunityOrganizations supported by EMA and it’s communities:
Alzheimer’s AssociationAmerican Red CrossBetter World Books“Calling All Angels” Coat DriveCarroll County Cold Weather ShelterCarroll County Habitat for HumanityCarroll County Humane SocietyEaston Neighborhood Service CenterFrederick Food BankFrederick Rotary Club Hands of LoveHospice of Frederick CountyHoward County Animal ShelterHoward County Grassroots Crisis Intervention CenterLend a Hand - Breast Cancer AwarenessOneSight One Warm CoatReligious Coalition – Frederick CountySanta for a SeniorThe Shepherd’s Staff, WestminsterSpringfield HospitalSusan G. KomenSupport Our TroopsSykesville Fire DepartmentTalbot County Commission on AgingTalbot Disability CoalitionToys for TotsWesley Freedom Methodist PantryWestminster Humane Society
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We believe dementia care needs to be transformed from a mindset of coping with loss to one of full engagement in life. Building on the core services of the outpatient memory clinics on our Easton and Sykesville campuses we envision a broadening of services that will support a full continuum of resources and program development for those individuals and families dealing with memory impairing illnesses.
Thanks to a gift from the Clark Foundation the transformation of the Samuel and Alexia Bratton Memory Clinic on our campus at William Hill Manor will soon begin. Planning is underway to create the next generation of Alzheimer’s Care that will support both the family and their loved one as they move through this journey.
In Maryland last year, 278,490 caregivers provided more than 317 million hours of care and these numbers are projected to increase exponentially in the coming years.
To frame our future in a life affirming way, we will transform the two clinics to directly address the huge gap that exists between diagnosis and effective care protocols. We envision a wide array of services and support to include wellness and socialization programs, in-home services, care management, respite care and an Adult Day Club. These Centers can serve as a model for other communities across the country.
DEMENTIA CARE – CENTERS OF EXCELLENCE Transforming the lives of people with Alzheimer’s disease:
IN MARYLAND LAST YEAR, 278,480 CAREGIVERS PROVIDED 317 MILLION HOURS OF CARE
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Looking back over the past few years, it’s really exciting to see how the various EMA stakeholders have taken ownership of making a great organization even better. A lot of phenomenal work has been done and there is plenty of hard work ahead, but we are now poised to take EMA in dynamic new directions that support our mission while continuing to provide best-in-class experiences to our residents. Our future could not be brighter.
– Stuart A. Smith III, Chair, EMA Board of Trustees
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How do we as an organization provide opportunities for meaningful and connected living for our Residents and Colleagues? One of the many ways to fulfill our mission is to look at existing technology and how it fits into our strategic plan now and into the future.
One of the seven “pillars’ in the EMA strategic plan involves “Enabling Connections through Technology”. Those connections might involve reawakening a past memory, keeping in touch with loved ones, engaging in meaningful activities that enrich the mind, body and spirit. All of these experiences can be realized on our latest technology investment in iN2L “It’s Never 2 Late”.
It’s Never 2 Late is an adaptive computer system that empowers individuals to connect, engage and enjoy life through the benefits of today’s technology.
The intuitive design allows seniors, regardless of experience, physical or intellectual abilities, to use the computer pleasurably, engagingly, and with minimal frustration.
One EMA Community, William Hill Manor in Easton, received a grant from the Quality Health Foundation to acquire seven (7) iN2L computers to be used in all areas of the Community. Since it’s introduction in July, 2013, William Hill has logged over 4,000 hours of use. Here are some of their stories:
Mr. G. was a jazz drummer all of his life but arthritis and carpal tunnel limited his ability to play. In therapy, he is able to play the drums like he used to without the pain as a result of the music program on iN2L. With the Theraplay, he is even able to play instruments without touching a thing! He is a musician!
When dementia stole the ability of a Resident to hold brushes, mix paint, concentrate on a canvas and most of all to verbalize her emotions and ideas, her pathway for engagement created new possibilities. Through the iN2L technology, she was once again able to use color, shapes, and design as her gifted hands moved on a touch screen. The resident became engaged in painting and renewed a life-long passion for creating art. She is an artist.
These are just two stories demonstrating the impact that an innovative computer system like iN2L can have in the daily lives of the residents living in our Communities. It has and will continue to be a way of life for all EMA Communities as we move forward with the implementation of iN2L company-wide. It is one of many ways that we continue to enrich, enhance and engage to achieve the goal of providing a meaningful living experience for everyone we serve.
iN2L An Investment to Enrich, Enhance and Engage
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Together We are Better!The Annual Proxmire Award fundraising event sprang from a vision of Mrs. Ellen Proxmire to elevate the need for awareness to improve care practices for those living with Alzheimer’s disease and to support the caregiver in their journey.
In 2013 EMA, The Copper Ridge Institute and LeadingAge came together to collaborate on ways to grow the event.
The Proxmire Award Event has emerged with a new name. The Great Minds Gala will be held annually in conjunction with the LeadingAge PEAK Leadership Summit in Washington, DC. The 2014 event was held on March 17th and honored the Glen Campbell family and film director/ producer James Keach and producer Trevor Albert.
“We are delighted to bring Ellen’s passion for supporting caregivers to a national platform through this partnership with EMA” stated Larry Minnix, CEO LeadingAge.
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During 2013, nearly 2,100 people were touched by the EMA vision to ignite in all people the passion for meaningful living. This includes 1,600 people who called one of our communities home. In addition, nearly 500 people in need of a diagnosis and treatment for Alzheimer’s disease visited one of our two memory clinics in Sykesville or Easton to get support and guidance on their journey.
EMA is committed to those who may have limited financial resources. Accordingly, our communities provided more than $5,000,000 in uncompensated care primarily from residents in our Comprehensive Care facilities which are part of the Medical Assistance program. Fellowship grants are also provided for residents meeting certain criteria.
To illustrate our commitment to excellence, EMA invested more than $4.5 million in capital expenditures during 2013. This included physical plant enhancements, unit refurbishments and upgrades, campus repositioning, and equipment.
It is our intention at EMA to be faithful stewards of our financial resources focused on sustaining our legacy.
2013 Financial Accomplishments
Comprehensive Care – $27,943
Independent Living – $27,273
Assisted Living – $17,936
Other Net Resident Revenue – $2,797
Other Revenue – $6,228
Nursing Services and Resident Care – $28,382
Dietary Services – $11,247
General & Admin – $11,170
Plant Operations – $8,884
Depreciation & Amort – $8,812
Interest – $5,767
Other Resident Services – $3,843
Other – $6,545
34%
34%
33%
22%
3%3%8%
13%13%
10%
10%
7%
8%5%
Operating Expenses (in thousands)
Revenue Sources (in thousands)
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It is with sincere gratitude that we recognize our amazing donors. Through their charitable contributions, we are inspired and empowered to carry out our mission.
GIFTS
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The Beasman Society honors individuals who have made a commitment to framing the future of the EMA community in which they live, or the vital work of Copper Ridge Institute, through their will or estate plan. We gratefully acknowledge these forward-thinking donors for their thoughtfulness and generosity.
Anonymous
Mr. and Mrs. Karl Bakke
Miss Barbara C. Bilsborough*
Mr. Melville D. Bowers
Mr. Paul S. Bridge
Mr. Edwin Cronk
Mrs. Elizabeth Dougherty
Mrs. Catherine Formoso
The Reverend Everett W. Francis
Mrs. Elizabeth Henderson*
Mrs. Thelma Higuchi
The Reverend and Mrs. Harry Hoffman
Mr. Henry P. Hornung, Jr.
Mrs. Elizabeth Meirowitz
Mr. and Mrs. James I. Melhorn
Mrs. Katherine Merrick
Mr. and Mrs.* Elwood Neiswender
Drs. Charles & Elizabeth* Tidball
Mrs. Brice Verdier
Mr. Edgar C. Virts, Jr.*
*Members in Memorium
BEASMAN SOCIETY
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General Operations Fund
Mr. Fred Demers
Mr. Stuart A. Smith, III
Dorothy A. Baker Nursing Scholar Fund
Dr. Susan D. Baker
Mr. and Mrs. Arthur Becker
Irl & Ella Beall High School Fund
Mrs. Jennifer Beeker
Mr. Allen R. Brougham
Ms. Margaret David
Ms. Elizabeth Goldsborough
Mr. and Mrs. William Lyon-Vaiden
Ms. Heather McAuliffe
Ms. Katherine Offutt
Mr. David Pawel
Winton C. Smith, Jr., Esq.
Ms. Annette Swank
Ms. Kimberly J. Tompkins
Irl & Ella Beall Nursing Fund
Mrs. Jennifer Beeker
Ms. Margaret David
Ms. Mary C. Henderson
Mr. Henry P. Hornung, Jr.
Mr. and Mrs. Tom Kearns
Mr. and Mrs. William Lyon-Vaiden
Ms. Heather McAuliffe
Ms. Katherine Offutt
Mr. David Pawel
Winton C. Smith, Jr., Esq.
Ms. Annette Swank
Ms. Kimberly J. Tompkins
EMA
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General Operations Fund
Mr. and Mrs. James Acklin
Employee Scholarship Fund
Mr. Edwin Cronk
Chapel/Multi-Purpose Fund
Mr. and Mrs. James Acklin
Mr. and Mrs. John W. Neuenschwander
Resident Assistance Fund
Mr. and Mrs. James Acklin
Dr. and Mrs. George A. Braun
Ms. Alice Brouillet
Mr. and Mrs. Robert Campisi
Mrs. Marylee Clay
Mr. Willis Drummer
Mrs. Anne Elkins
Mr. Kenneth J. Ericson
The Reverend and Mrs. Everett W. Francis
The Reverend Columba Gilliss
Ms. Nancy R. Grissom
Mr. Henry Hoppler
Ms. Martha A. Jesnak
Mr. and Mrs. David Marsh
Mr. David M. Martin
Mr. and Mrs. Morton Miller
Mrs. Karin Rentschler
Ms. Martha L. Reynolds
Mr. and Mrs. Harry Semmes
Mrs. Peggy Springer
Cdr. and Mrs. Edward Stacy
Drs. Charles and Elizabeth Tidball
Mr. and Mrs. Samuel A. Tucker
Ms. Karel E. Vandyke
Mrs. Brice Verdier
Mrs. Virginia White
Community Enrichment Fund
Dr. and Mrs. Charles Bisselle
The Reverend Mary H. Brown
Ms. Dorothy Facinoli
Mrs. Jeanne S. Hammond
Mr. and Mrs. Kenneth Harris
Mrs. Winifred Hiltner
Mr. Henry Hoppler
Mrs. Elizabeth Kettler
Mr. and Mrs. Michael T. Kitsoulis
Mr. and Mrs. Jayson Luckenbaugh
Mr. David M. Martin
Mr. and Mrs. Frank Pascoe
The Reverend Elaine Prince
Mr. and Mrs. Harry Semmes
Mrs. Susan Sokoloski
Mrs. Beulah Sommer
Mr. Andrew W. Thornton
Mrs. Mary Willard
Mr. Charles E. Wilson
BUCKINGHAM’S CHOICE
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General Operations Fund
Ms. Sarah Masters
Resident Assistance Fund
Mr. and Mrs. Leo Kosiorek
Community Enrichment
Sykesville-South Carroll Rotary Club
Mr. Paul S. Bridge
Mr. and Mrs. Bruno Centofanti
Mrs. Florence Deitz
Mr. Donald Fulton
Ms. Kathleen J. Gebhardt
Mr. and Mrs. Chester Gladkowski
Mr. and Mrs. Kenneth Harris
Mr. and Mrs. Russell Houseal
Ms. Christina Kotchenreuther
Ms. Melody Krapf
Mr. and Mrs. Walter Kupidlowski
Mr. and Mrs. Jayson Luckenbaugh
Mr. Robert L. Novak
Ms. Ann Polk
Dr. David L. Somers
COPPER RIDGE THE COPPER RIDGE INSTITUTE
General Operations Fund
Mr. Roy Allen
Ms. Lauren Bauman
Mr. Jerry Cale
In Style Salon, Inc.
Ms. Nancy Price
Mr. and Mrs. Thomas Robinson
Mr. and Mrs. Donald Shultz
Ms. Ruth A. Speir
Mr. Augustus Williamson
Dementia Care Grand Rounds
Mr. and Mrs. Jeffrey Kimble
Millennium Pharmacy Systems, Inc.
The Edgar and Geraldine Virts Fund
Proxmire Research Fund
Dr. and Mrs. Jason Brandt
Mr. and Mrs. Louis F. Cocker III
Mr. and Mrs. William Couturier
Mr. and Mrs. Harry Fizer
Mrs. Susan Haight
Mr. Henry P. Hornung, Jr.
Mrs. Janet Lewis
M & T Bank
Ms. Jan Miller
Dr. Ralph Semmel
Mrs. Ernestine Shryock
Unidine Corporation
Millicent Radlick Nurse Scholar Fund
Mr. Paul S. Bridge
Estates
Estate of Elizabeth Henderson
Estate of Mr. Edgar C. Virts, Jr.
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Fairhaven Religious Music & Enrichment Fund
The Reverend and Mrs. Robert F. Butehorn
Ms. Linda Caviglia
Hettie M. Doten
Miss Carol E. Hackney
Mr. and Mrs. David H. Houseman
Mrs. Justine Irvin
The Reverend Wayne Larson
Mr. Harry R. Mayer
Mr. and Mrs. David R. Porter
Mr. and Mrs. Lewis Porter
Mr. and Mrs. Michael Raines
Dr. C. E. Rybczynski
Charles L. Storrs Endowment Fund
Dr. and Mrs. James R. Sandberg
Mrs. Charles L. Storrs
Community Enrichment Fund
Ms. Elaine D. Gude
Mr. and Mrs. Kenneth Harris
Mrs. Justine Irvin
Mr. and Mrs. Jayson Luckenbaugh
Mrs. Elizabeth Old
Dr. and Mrs. James R. Sandberg
Mrs. Sandra P. Werner
Resident Assistance Fund
Mrs. Pauline Beinstein
Mrs. Gale Blizzard
Ms. June Branthover
Mr. Allen R. Brougham
Mr. Lawrence T. Brown
Mrs. Eleanor Cassilly
Mr. and Mrs. Michael Cates
Mrs. Helena Cheyne
Mr. and Mrs. William B. Dulany
Mr. and Mrs. Reid Fauntleroy
Mrs. Dorothy Fulton
Mr. Henry P. Hornung, Jr.
Ms. Gail Johnson
Mr. and Mrs. Marion Lake
Mrs. Wanda Mehlman
Mr. Elwood Neiswender
Mr. and Mrs. David Noji
Ms. Suzanne H. O’Hatnick
Mrs. Dorothy Pumphrey
Mr. and Mrs. Robert Silva
Estates
Estate of Barbara C. Bilsborough
FAIRHAVEN
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Community Enrichment Fund
Mrs. Deborah Aikins
Dr. Allan Anderson
Ms. Leslie Bowie
Mr. and Mrs. Roy Fisher
Patricia Fleegle
Mrs. Marguerite Gardner
Mr. John C. Harding
Mr. and Mrs. Kenneth Harris
Mr. and Mrs. Jayson Luckenbaugh
Mr. and Mrs. Douglas P. McDaniel
Mrs. Virginia Smith
Mr. Rufus Todd
William Hill Manor Employee Scholarship Fund
Mrs. Jane Allen
Ms. Lucy A. Bechill
Ms. Rosemary Callahan
Ms. Paulette Florio
Mr. and Mrs. Kenneth Hannegan
Ms. Lana W. Harding
Mr. and Mrs. John D. Harrison
Mr. John T. Harrison
Mr. and Mrs. James Hawkins
Mr. and Mrs. Eugene Helm
Mrs. Grace Kosanke
Mr. L. E. Marvel
Morgantown Utility Board
Mr. and Mrs. John L. Murphy
Mr. Donald Ofte
Mr. John Scovill
WILLIAM HILL MANOR
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front row left to right
Craig Medlyn
Jackie Harris, President & CEO
Stuart Smith, Chair
Gene Parker
back row left to right
Fred Demers
Bruce Calvert
The Reverend Angela Shepherd
Dixon Harvey
Lorna House
John Boynton
not pictured
George Tulloch
The Reverend Ann Boyd
Ed Waddell
The Rt. Rev. Eugene Sutton
BOARD OF TRUSTEES
THANK YOUWe are now able to accept online donations.
Visit us at https://54974.thankyou4caring.org/
To discuss other philanthropic opportunities contact us at
410 970-2041 or [email protected]
Featured Artwork by Copper Ridge Residents: Chris Lubs, Eleanor Nanson, Judy Bowersox, Clare Shinderman, Helen Franklin, Anonymous
EMA | 576 Johnsville Road, Eldersburg, MD 21784