This document contains privileged and confidential information intended only for the use of the named addressee. Any unauthorised use of the contents of this document is expressly prohibited. If you have received this document in error please notify Computershare Limited by telephone (reverse charges) immediately and then shred this document. Thank you for your cooperation.
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Computershare LimitedABN 71 005 485 825
Yarra Falls, 452 Johnston Street AbbotsfordVictoria 3067 Australia
PO Box 103 AbbotsfordVictoria 3067 Australia
Telephone 61 3 9415 5000Facsimile 61 3 9473 2500www.computershare.comMARKET ANNOUNCEMENT
Date: Friday, 16 March 2007
To: ASX
Subject: Investor Briefing Materials
Attached are the materials that are being presented to investors today as part of a management briefing. A copy of these materials will also be posted on the Company’s website (www.computershare.com) later today. For further details please contact: Mr Darren Murphy Head of Treasury & Investor Relations Tel + 61 3 9415 5102
About Computershare Limited (CPU) Computershare (ASX:CPU) is a global leader in share registration, employee equity plans, proxy solicitation and other specialised financial and communication services. Many of the world’s largest companies employ our innovative solutions to maximise the value of their relationships with investors, employees, customers and members. Computershare has approximately 10,000 employees across the world and serves 14,000 corporations and 100 million shareholders and employee accounts in 17 countries across five continents. For more information, visit www.computershare.com
COMPUTERSHARE
INVESTOR PRESENTATION2007
16th March 2007
COMPUTERSHARE
INVESTOR PRESENTATION
Stuart Crosby Chief Executive Officer16th March 2007
COMPUTERSHARE EMEA
INVESTOR PRESENTATION
Chris MorrisManaging Director / EMEA16th March 2007
COMPUTERSHARE - EMEA
4
Ireland: Dublin
UK: London, Edinburgh, Bristol, Channel Islands
-Investor Services-Communication Services-Plans-Pepper (CRM)-Corporate Proxy
Germany: Munich
Russia: Moscow
Italy: Rome
-Investor Services-Plans-Custodial Services
South Africa: Johannesburg
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COMPUTERSHARE - UK
› Evaluated all clients profitability and increased fees or terminated
contracts
› Shared services lowest of all CPU locations
› Marketing and PR excellent, still no sales staff and we are winning
business
› Financial reporting and control finally up to scratch
› Service levels improved dramatically
› Staff morale a lot better
COMPUTERSHARE - UK
› Hired a top senior management team, by end of the year the business
will be run by the Poms
› Restructured business to a model more suited to the UK environment
› Totally restructured operations, more flexible working conditions. Aim
to have 50% moved to night shift
› Winning of Deposit Protection Scheme (DPS)
› Depositary Interest (DI) and Global Transaction Unit (GTU)
COMPUTERSHARE - EMEA
Ireland› 90% market share, only competitor - Capita› No growth but improving margins
South Africa› A difficult market but managed to retain over 95% market share › A significant improvement in service levels
Italy, Spain and Portugal› Proxy and Stock Identification work› Good deal flow out of continental Europe› Restructured the Italian proxy group - now profitable
COMPUTERSHARE - EMEA
Germany, Austria, Switzerland› Main business lines - Plans, Registry and AGM› Plans market currently relatively small, but government initiatives underway› Standard Life - 200,000 German policy holders› 80% of AGM market› Purchased another print business
Russia› Now have 65% of National Registry (NRC) › Purchased 40% of NIKoil› Many offers to invest in other registries› Very profitable business› Close to listing the first DI in the UK of a Russian company, huge potential
COMPUTERSHARE – EMEA BUSINESS CHALLENGES
› Maintain service standards
› Expansion in Europe
› Increase commercial work in print/mail
› Develop better relationships with market participants
› Get to number 1 in registry in the UK, 1 year left to meet our goal
› Make more money in EMEA than the US so we can start reporting inpounds!
COMPUTERSHARE – EMEA BUSINESS OPPORTUNITIES
› Sale of Lloyds Registry
› DI cross listings in the UK from Russia and the US
› We are now established as a credible provider of BPO services toGovernment with Corgi, Gilts and DPS which should create furtheropportunities.
COMPUTERSHARE AUSTRALASIA
INVESTOR PRESENTATION
Mark DavisGroup Regional Director - Australasia 16 March 2007
REGIONAL OVERVIEW
› 9 Sites› Perth (2)› Adelaide› Melbourne (2)› Sydney (2)› Brisbane› Auckland
› 5 Business lines› Investor Services› Communication Services› Plan Managers› Corporate Proxy› Fund Services
12
INVESTOR SERVICES AUSTRALIA
› Continues to be market leader with approximately 60% market share › Capitalised well on strong market conditions › Key enterprise (but not the only one) for cross selling group services› Positive pricing outcomes being achieved
Challenges and Opportunities› Private equity / takeover activity an overall positive but threats remain› Self Service and automation› Leveraging off infrastructure and technology to win broader business
INVESTOR SERVICES NEW ZEALAND
› Mature market with approximately 85% market share
› Succession planning has been key issue but has been handled effectively
Challenges and Opportunities
› Bringing new innovation from broader CPU world to market
› Preserving pre-eminent market position
COMMUNICATION SERVICES
› Rebranded
› Efficiency benefits from state of the art new facility in Port Melbourne
› Settled and strong management team
› Capitalising well off the registry market but meeting commercialbusiness targets
Challenges and Opportunities
› On-line annual report legislation – move to opt in
› Migration to electronic communications
PLAN MANAGERS
› Market leader in Australia
› Less opportunity in New Zealand due to absence of regulatory incentives
› Organic growth over last two years has been robust but still small inoverall context
Challenges and Opportunities
› Good organic growth opportunities within CIS book remain
› Citibank alliance – dealing and wealth management
› Ongoing development of China book of business by Sydney team
CORPORATE PROXY
› Market leader in Australia having advised on over $160 billion
of M&A transactions over the last few years
› Premium offering recognised in the market and we are winning all the big
jobs eg. Cemex, Qantas, Promina, Flight Centre
Challenges and Opportunities
› Do not call register legislation
› Increased competition – particularly on price
FUND SERVICES
› Year of integration completed
› Market has shown us that there exists significant opportunity and already
won circa $1m annuity client
Challenges and Opportunities
› Automation – move from manual to STP
› Old legacy systems causing problems in industry
› Getting system strategy right remains key
COMPUTERSHARE ASIA
INVESTOR PRESENTATION
James WongHead of Asia16th March 2007
COMPUTERSHARE – ASIA
20
Japan: Tokyo
Hong Kong: Wanchai,Kwun Tong
-Analytics-Corporate Proxy
-Investor Services-Plans
Philippines:Manila
-Analytics back-end data preparation and capture
India: Hyderabad, Mumbai, Bangalore and 100 + others
-Investor Services-Fund Services
Singapore
-Pepper CRM
- Representative Office
China: Beijing
COMPUTERSHARE – ASIAHONG KONG
› Main business line - Investor Services
› Seeing some results with expansion of Plans business into Hong Kong and China
› Focusing on product extension (eIPO and results web hosting)
› Playing an important role in local market infrastructure development in both Hong Kong and China
COMPUTERSHARE – ASIACHINA
› Setting up a presence
› Now securing registration as a wholly-owned Foreign Enterprise
› To provide onshore customer service and regulatory liaison
› Excellent relationship with regulators
› Exploring onshore revenue stream in addition to Plans
› Help secure Hong Kong’s lead by building a bridge between the Hong Kong and mainland China markets
COMPUTERSHARE – ASIAINDIA
› 50:50 JV with Karvy Group
› Biggest player in India
› Main business lines - Investor Services and Fund Services
› Highly competitive but growing market especially in Fund Services
COMPUTERSHARE – ASIA JAPAN
› 50:50 JV with Mitsubishi UFJ Trust Bank
› Main business lines - Analytics and Corporate Proxy
› Excellent start to new business since November 2005
› Exploring possibilities to extend the scope of the joint venture
COMPUTERSHARE – ASIA BUSINESS CHALLENGES AND OPPORTUNITIES
› Strengthening our position in Hong Kong, and catching opportunities in China, Japan and India
› Product and service extension into the investor space
› Integrating our services into market infrastructure to become a utility
COMPUTERSHARE USINVESTOR PRESENTATION
Steven RothbloomPresident & CEO North America16th March 2007
COMPUTERSHARE US
27
LINES OF BUSINESS
› Investor Services
› Corporate Actions
› Fund Services
› Corporate Proxy Solicitation
› Communication Services
› Employee Share Plans
› Other
WHAT I SAID LAST YEAR AND WHERE WE ARE AT TODAY
› Then: EquiServe migration was 50% complete
› Now: 99.999% complete
› Then: Retention so far looked good
› Now: Still great at 98%
› Then: M&A activity looked promising
› Now: Involved in some of the largest deals in the industry, e.g., AT&T/BellSouth, Verizon spin-off, Sears PostMerger CleanUp™
› Then: Fund Services triple the year before, unprecedented
› Now: Well, we made it happen again
› Then: Georgeson Proxy continued to have the most overall deals in the industry
› Now: Even greater market share
› Then: Rule change looked promising but would it ever happen?
› Now: Lo and behold, it has!
HIGHLIGHTS
› Financial results – Tom is in the room, but you can see I’m smiling› US transfer agent business
› Largest market share of top-tier clients › S&P – 36%› Fortune 500 – 29%› Dow 30 – 63%
› Client retention through two integrations – EquiServe and SunTrust acquisitions – 98%
› Won 5 spin-offs that created new companies and took away 7 clients from competitors thus far this fiscal year
› Won 47 IPOs in calendar year 2006 › Acquired U.S. Stock Transfer Corporation
› Expands our small- and mid-cap issuer base› Establishes a presence in Glendale, California (Los Angeles area)› Will be managed as part of our Colorado-based operations
HIGHLIGHTS
Corporate Actions / M&A
› Largest corporate actions of the year› AT&T/BellSouth merger› Verizon spin› LSI Logic acquisition of Agere – shareholder approval expected
March 29
› Small shareholder and PostMerger Cleanup™› Sears- PostMerger CleanUp ™› Federate Department Stores – PostMerger CleanUp™› Boeing – small shareholder program
HIGHLIGHTS
Fund Services
› Second straight year as top in the industry› Hired to handle more than 80% of the major engagements in market
› Major wins included:› Merrill Lynch sale of mutual fund business to BlackRock – Fund
Services solicitation for both sides of transaction› Legg Mason – second-phase of project for their purchase of
Citigroup’s mutual fund business› Multiple projects for Morgan Stanley Dean Witter
HIGHLIGHTS
› Georgeson corporate proxy solicitation
› Maintained top market share in the industry› Solicitations for M&A transactions:
› 21.4% increase in deal activity compared to last year› Represented more than a third of companies in the S&P
500› Cross-sell synergies from transfer agency business:
› Principal Financial Group› Unum Provident› 31 pieces of new proxy solicitation business over past 7
months› Cross-sell synergies from Fund Services:
› Merrill Lynch Investment Managers› Putnam Investments
HIGHLIGHTS
Communication Services› Continued expansion of commercial print/mail business for statement and check printing › Included large statement printing contracts for:
› Eastern Bank› Dime Savings Bank› Centra Credit Union
Plan Managers› 20 new clients› Includes multiple transfer agent clients, such as:
› Windstream› Hanesbrands › Aimco
World Records› More than 25 new contracts, including
› AutoNation › McKesson › Centex Corporation
CHALLENGES
› Shift from an integration focus to a quality/service enhancements mode
› Continue to compete effectively and profitably with broker firms in the equity compensation marketplace
› Continue to generate value and cross-sell synergies from the non-annuity portion of our business
› Remain tops in the field despite continued strong competitive pressure across all business lines
› Continue to provide solutions that help our clients meet the demands of a complex regulatory and compliance environment
› Continue to drive regulatory change that benefits our clients and their shareholders, such as the new “notice and access” proxy distribution model
OPPORTUNITIES
› Complete rationalization and maximize utilization of infrastructure
› Take advantage of and maximize opportunities from more stringentSEC rules
› Capitalize on increased market activity in IPOs and M&A
› Expand on the synergies between our transfer agent/M&A/proxy solicitation service offerings
COMPUTERSHARE CANADA
INVESTOR PRESENTATION
Wayne NewlingPresident and Chief Executive Officer - Canada16th March 2007
COMPUTERSHARE - CANADA
38
REGISTRY
› Western Canada 75% Market Share› Central Canada 70% Market Share› Eastern Canada 80% Market Share› Competitors
> CIBC Mellon> Three regional players
› Sensible pricing in market› Extremely buoyant Corporate Actions market
Key Focus Going Forward› Continued acquisition strategy across remaining small Corporate Registry
companies
› Developing new product to take to market - leveraging current capability
CORPORATE TRUST
› 70% Market Share across Canadian market› Strong predictable earnings and margin› Continuing to show growth year over year› Strong regional management in place› Continued integration of recent acquisitions› New Corporate Trust recordkeeping platform in place
Key Focus Going Forward› Continued acquisition strategy across remaining small Corporate
Trust companies› Developing new product to take to market - leveraging current
capability
COMPUTERSHARE COMMUNICATION SERVICES
› Successfully winning “commercial business”> Bank of Nova Scotia
› Leveraging other Computershare relationships to gain CCS business› Continuing to drive efficiency and cost reduction across all
Computershare business lines> Scannable Forms/EDC> Generic certificate
› Experienced focused management team in place› Developing presence in Canadian market as a “Solutions Provider”,
meeting CCS strategy of niche player / quality output / increased margins
Key Focus Going Forward› Quality output› Commercial growth› Acquisitions› Continue to develop “Solution/Consultative” relationships within Canadian
market
COMPUTERSHARE
INVESTOR PRESENTATION2007
16th March 2007
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