To turn a historical Ware house at the Naval Station Ship Yard

into an Exercise and Recreation Center

Design and Project Manage - Front Reception Area- costumed designed

to Navy specifications Racquet ball court – standard product

custom installed Locker Room Area Lounge Area

For the following items- Furniture, fixtures, flooring and other interior

products Warehousing the product and staging the

project Labor – installation of project Custom build reception area and Racket ball

courts

• 8 months to complete our portion of the project

• Uhh.. • That leaves me little room for errors• But we can do it• Where’s the purchase order ?

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8

No Problem- I’m ready for anything

2 month evaluation - Location is ready to receive and store building

material Workers are ready to Install Racquet ball courts

It ‘s been raining for two weeks straight and the material is moist and is not installing properly . We have to slow things down in order to give it time to dry.

But we are right on schedule –the pressure in on

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8

4 month evaluation -Ready to Install Flooring Bathroom fixtures Custom lights The custom light fixtures break in shipping I Have to reorder and wait for them to arrive It’s ok ..we are still on schedule

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8

Five month evaluation

Material for custom reception area arrives , ready for installation This is the main focus of the building and the first thing you see when

entering the building. It includes – reception desk , display units, storage for racquet ball equipment , and towels

I find the lead installer /designer using illegal drugs in the bathroom

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8

I can ignore the incident and pretend that everything is ok

I could reprimand him , tell him not to do it again and tell him to get back to work.

I could terminate our agreement and replace him with a new sub contractor and hope for the best

None of the above.

wait a second while I think

• Respect yourself and others – be fair it’s not always easy – but it’s usually fair• Responsibility to your organization , project or the other

people involved• Results - overall better working environment Better customer service long-term ( not short term ) success on a

corporate level and a personnel level it's not an organization that behaves unethically;

it is an individuals for one reason or another. Individuals make ethical choices, not organizations…(media partners)

• Confidential Information • Gift Giving • Financial Accountability * SOX • Copyright Infringement