Today's Tech and CompTIA Certs

Today’s Technologies And CompTIA’s Cer/fica/ons Todd Thibodeaux President & CEO, CompTIA Thomas Reilly Vice President, CompTIA Learning James Stanger, PhD Senior Director, Product Development, CompTIA

CAPP session sponsored by:

BY 2025,

75% OF THE GLOBAL WORKFORCE WILL BE

NEXT GEN 2

Next Gen PopulaKon 10 million strong here in UK 700,000 in Ireland 1+ billion global

Next Gen Workforce Today: 1 in every 3 employees in UK & Ireland 2025: 75 % of global workforce in ten years! 2030: Will outnumber all other genera/ons in workforce

The Next Gen Is Already Here

Time period: 2013 revenue es/mate | Source: IDC

NEXT GEN’S

ON-‐DEMAND

4

LIFESTYLE IS HEAVILY RELIANT ON

MOBILITY, THE CLOUD

AND CYBERSECURITY

Social Media Transforms the Way We Connect

How Is the Next GeneraKon Transforming Our World?

•  Tech is not just for geeks •  Changing DNA of who works in IT •  Broadens base of who gets IT Training

NEXT GEN SEES TECHNOLOGY AS A MEANS TO DELIVER

7

A BETTER LEARNING EXPERIENCE

Thomas Reilly Vice President, CompTIA Learning

Quick CertMaster Update

CompTIA CertMaster: an adap/ve learning tool with a unique Q&A method and learning algorithm to drive fast learning and long reten/on of CompTIA exam material.

•  Available for A+, Network+, and Security+

and IT Fundamentals

•  Launched 4 June 2014

•  Available to consumers on www.certmaster.com or the Marketplace www.comp/astore.com

•  Purchase directly through your CompTIA Business Development Managers; Member, CAPP and Academy discounts apply.

•  Thousands of learners have purchased the product since June and many pilot organiza/ons are adding it to their learning and cer/fica/on programs.

CertMaster Success Story: Newham College

§  Business Challenge: Newham College needed their IT curriculum to becer align with required job skills. Thus, they updated curriculum to include CompTIA and MS Cer/fica/on focus.

§  CertMaster Experience: Introduced CertMaster pilot into the class and the students that used it were becer prepared.

§  “Students preferred CertMaster to the other online test prep tools because they were actually learning and remembering, not just cramming for the exam.” Chiraag Swaly, Instructor

§  Result: 13 people took the A+ 801 exam and passed. Newham plans to integrate CertMaster into the program for the upcoming full year.

Instructor: Chiraag Swaly LocaKon: London CerKficaKon Pursued: A+ # of Students: 27 total

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CertMaster Success Story: Stephanie “Steph” Lowe

§  Personal Challenge: Always interested in IT, but finally bit the bullet to pursue a career in IT, so enrolled in courses at Bedford College.

§  CertMaster Experience: Encountered CertMaster A+ when the class was given a pilot. Steph studied CertMaster to achieve mastery.

§  “It was a fantas@c piece of soAware and I know my classmates found it extremely beneficial in prepara@on for the exam.” Steph Lowe

§  “It was amazing! I liked the repe@@on, it ingrains the learning in your head. I used CertMaster un@l I got every ques@on correct.” Steph Lowe

§  Result: Passed the A+ exam and landed her first IT job working for a London adver/sing agency.

Instructor: Joe Sullivan Organization: Bedford College Location: Bedford Certification Pursued: A+, now studying for Network+ Student Demographics: 27 years old

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CertMaster Success Story: Lewis O’Brien

§  Personal Challenge: To improve my knowledge of CompTIA A+ so I can take the exam and pass.

§  CertMaster Experience: Piloted CertMaster A+ 801 /802 in prepara/on for the A+ exams as part of a Level1 appren/ceship provided through vq solu/ons.

§  “I really enjoyed the experience of using CertMaster. It is an excellent tes@ng engine with ques@ons relevant to the exam objec@ves.” Lewis O’Brien, Student

§  “CertMaster is the best tes@ng prep engine for CompTIA on the market. It’s easy to use, fun and informa@ve.” Harpreet Gill, vq soluKons Instructor

§  Result: Achieved his A+ Cer/fica/on with a high score and has a full-‐/me job with appren/ce company, IBIT Solu/ons.

Location: Coventry Instructor: Harpreet Gill Training provider: vq solutions Certification Pursued: CompTIA A+ 801/802 Demographics: 21yr, male, IT technician

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Level up your career

How many classic video game Easter eggs can you spot in the video.

PosiKoning CompTIA CerKficaKons and Products: Talking Tech with Your Customers James Stanger, PhD Senior Director, Product Development Skills Cer/fica/on, CompTIA

CERTIFICATION TRENDS & UPDATES

Copyright (c) 2014 CompTIA Proper/es, LLC. All Rights Reserved. | CompTIA.org

Top Certs on the Rise

16

IT Fundamentals

CASP

Project+

CTT+

Linux+

58%

75%

55%

45%

32%

Growth since 2011

A+ 129,822 118,829 125,644 115,394 -‐13%

Storage+ -‐ 523 786 869 100%

Cloud + -‐ -‐ 39 691 100%

Mobility+ -‐ -‐ 10 228 100%

Mobile App Security+ Android/IOS -‐ -‐ 1 24 100%

Cloud Essen/als 7

891 1,764 1,378 99%

Healthcare IT 62 756 1,028 900 93%

CASP 552

271 1,385 2,206 75%

IT Fundamentals 5,101 7,405 8,547 12,238 58% Project+ 3,019 3,866 5,175 6,766 55% CTT+ 1,111 1,955 1,624 2,030 45% Linux+ 4,046 4,188 5,409 5,983 32% Net+ 30,982 32,942 31,255 29,866 -‐4% Security+ 50,341 44,099 43,228 43,488 -‐16% Server+ 4,285 3,663 3,229 2,554 -‐68%

CDIA+ 905 1,192 710 494 -‐83%

Majority of Businesses Throughout the World Expect IT CerKficaKons to Increase in Importance

28% 43%

24% Significant Increase in Importance

Increase in Importance

NET Decrease

NET Increase in Importance

No Change

ExpectaKons for Change in Importance of IT CerKficaKons Over Next Two Years

Base: 1,246 business and IT execu/ves from Brazil, Canada, France, Germany, India, Japan, Mexico, Middle East, Thailand and the UK Source: CompTIA Interna@onal Technology Adop@on and Workforce Issues study

Majority of Businesses Throughout the World Expect IT CerKficaKons to Increase in Importance

73% “It’s important to test aper training to confirm knowledge gains” 64% “Teams of staff with IT cer/fica/ons benefit from having a common founda/on of knowledge” 62% “Staff with IT cer/fica/ons have proven exper/se” 58% “Staff holding IT cer/fica/ons are more valuable to the organiza/on” 54% “The organiza/on is more secure from malware and hackers due to staff with IT cer/fica/ons”

NET Agreement* to Statements about IT CerKficaKon

*Strongly Agree + Agree


.

October 2014

November 2014

December 2014

January 2015

February 2015

March 2015

April 2015

Later 2015

2014-15 Product Calendar effective Oct 21, 2014 dates subject to change

FCO-‐U51 Launch: Oct 15

Workshop

Re/rement

Launch*

901 Series JTA Oct 27-‐31

CAS-002 Est Launch:

Jan 20

* All launch dates dependent upon

courseware availability

Item Refresh Oct 20-‐22

Item Dev Oct 6-‐10

LX0-103, LX0-104 (exam numbers assigned,

objectives unchanged)

Est Launch: late Jan/early Feb, LPI dependent

N10-006 Est Launch:

Feb

220-901, 220-902 Est Launch Oct 2015

SG0-00 2 Est Launch: Jun

Item Wri/ng Nov 10-‐14

SY0-301 all non-English languages Retirement: Apr 1

Strata IT ALL VERSIONS

Retirement: Aug 31

SY0-301, JK0-018 Retirement: Dec 31

SY0-‐401 Japanese Launch: Oct 1

SKO-004 Est Launch: May

HIT-001 Decision to retire Dec 31 has been reversed, no retirement this year.

N10-005 Est Retirement: Jun

CAS-001 Retirement:

May 30

New

New

New

ESSENTIAL CONCEPTS TO HELP YOU POSITION COMPTIA PRODUCTS

Technologies You Need to Know, Right Now

§  Essen/al networking –  Why devices from mul/ple vendors

work together at all –  Fundamental protocols and devices –  Cloud –  Virtualiza/on –  Addi/onal concepts (e.g., open source)

§  Storage –  Types –  Local and remote

§  Security –  Confiden/ality, availability and integrity –  Encryp/on and authen/ca/on –  Separa/on of du/es and redundancy

21

This photo is for placement only

How Can All of our Devices Work Together?

§  All vendors adopted two models a long /me ago

–  The 4-‐layer DOD model (Internet model) –  The 7-‐layer (OSI/RM)

§  Who cares? Well, if this model hadn’t been created, every vendor would have to create its own protocols

§  If you thought Ma Bell, the Soviet Union and Disco were bad, imagine what it would have been like . . .

§  CompTIA wouldn’t exist, either . . . Why? –  Why would you ever need vendor-‐neutral

cer/fica/on? –  We, in many ways, owe our existence to

how the Internet began, as well as to how it will operate in the future . . .

22

Open Systems Interconnection Reference Model

Protocols: What Is TCP/IP?

It’s a suite of protocols: –  Internet Protocol (IP)

§  Provides addressing – think of your home “snail mail” address – that’s what IP does §  IPv4 (10.209.113.65) §  IPv6 (fe80::3086:aa5a:9333:b9f2%16)

–  Ports §  Kind of like doors and windows into your home §  Can have services /ed to them

–  TCP (how an adult communicates) §  Connec/on-‐oriented, like a voice phone call

§  3-‐way handshake §  E-‐mail, Web, your voice calls on Lync

–  UDP (how kids communicate) §  Connec/onless – kind of like tex/ng §  Like throwing a paper airplane . . . §  DNS, some audio

23

Fundamental Device Terms

Networked devices –  A “host” – any network-‐aware device. Can also refer to a “hos/ng” OS in virtualiza/on –  Protocol (TCP/IP, which includes HTTP/S, POP3, and many others) –  Network Interface Card (NIC) – either wireless or wired

Switches –  Used to connect computers to each other. Operates at Layer 2 of the OSI/RM. –  Do you have a cable/DLS modem? Chances are, they have a switch installed, as well

Wireless technology –  Wireless NIC –  Access points

Routers –  Connect networks –  Layer 3 of the OSI/RM –  These devices focus mostly on IP addresses and gevng

packets from one network to another. They also control access. –  Can balance load, as well as “shape” packets to improve service

24

Pulng Things Together

25

A firewall does more than block traffic Monitoring is an essen/al part of a firewall. Logging, as well as integra/on with an intrusion detec/on system, is vital.


26

AddiKonal rouKng and firewall terms §  Subnevng – The ability to create mul/ple logical and physical networks. You can subnet by diving IP

addresses (logical). You can also subnet by using switches and routers.

§  Filtering – The ability of a device (e.g., firewall) to limit traffic, open based on IP address characteris/cs (e.g., actual address, port used, header informa/on)

§  Access Control List (ACL) – Term used to describe the ability of a router to control traffic. Not always considered a security feature, but a way to control traffic.

§  Virtual Private Network (VPN) – a service that allows remote workers or companies to access resources as if they were actually behind the firewall.

§  Ingress and egress – Terms used to describe incoming traffic (ingress) and outgoing traffic (egress).

§  “Default stance” – Can be default open or default closed. Default closed is the industry standard

§  Signature – Term used to describe characteris/cs of an acack (worm, virus, botnet, individual)

§  “Penetra/on tes/ng” – Tes/ng physical and logical resources to see how well they can withstand tampering and intrusion. Includes buzz words such as “brute force acack,” “fuzzing,” “superzapping,” and “key manipula/on.”

§  Old terms: Hub, bridge, “23 skidoo.”


27

What about the intrusion detecKon system (IDS)? An IDS monitors traffic behind the perimeter established by the firewall. Two major types exist:

§  Host-‐based (HIDS): Sopware that listens for logins, illicit sopware installa/on, and anything strange. Can then send alerts.

§  Network-‐based IDS (NIDS): A device that listens in on a switch or router and listens to traffic for anomalies and issues. Can send alerts.

The Cloud – What You Need to Know

§  Services offered across the network, by a third party

§  You become a “tenant” to a provider

§  What used to be installed is now offered “as a service”

28


TradiKonal and Cloud Soqware Comparison

Tradi<onal Cloud

Microsop Office Google Docs

Tradi/onal NetSuite Salesforce.com

Installed LMS / Transcender CertMaster

Microsop Outlook (office) Gmail / New Hotmail

§  Benefits and drawbacks galore: –  Highly dependent upon bandwidth/QoS –  What do you know about the provider? –  Uses scalable, virtualized services –  Tenant “collateral damage” e.g., Wikileaks!

The Cloud – What You Need to Know

29


IaaS, SaaS, PaaS . . . what? Infrastructure as a Service: Where a company obtains opera/ons equipment, including storage, hardware, servers and networking components, from a third party. The company can then provide sopware.

Soqware as a Service: Ready-‐built, scalable sopware is obtained – usually via a Web browser – from a third party service provider.

Plarorm as a Service: Where you will build your own sopware, but using tools, libraries, and tes/ng tools provided by a third party.

VirtualizaKon

What is it? –  The ability for one piece of hardware and a host opera/ng system to run mul/ple instances of

an opera/ng system at the same /me –  A “decoupling” of sopware and hardware –  Imagine the ability to run another, completely independent opera/ng system in the same way

you would launch a Web browser –  IBM / LinuxWorld example –  Can be extended to virtualize en/re network environments

Some basic terms: –  Virtual machine (runs a hosted OS) –  Hypervisor (a monitor that creates

and runs a virtual machine) –  Host machine, guest machine

30

Types of VirtualizaKon

31

1.   Server: Hos/ng of mul/ple environments (e.g., Linux and Windows) within a single opera/ng system instance.

2.   Desktop: Where a user has a monitor and mouse, but receives their “desktop” from a remote server, either from the server room down the hall, or from a remote. Removes the need for a CPU at each computer sta/on.

3.   ApplicaKon: Some/mes, a business-‐cri/cal applica/on won’t work because the opera/ng system doesn’t support it. It is possible for an opera/ng system to imitate another OS, kind of tricking the applica/on to run.

4.   Network: Tradi/onally, the ability to create a Virtual LAN (VLAN). Now used to virtualize an en/re network for “live fire” security exercises. Imagine the ability to be able to create an en/re working network for whatever purpose, from educa/on to providing redundancy.

Storage Concepts

§  Hard disks – mul/ple types –  Tradi/onal

§  SATA §  SCSI §  IDE

–  Solid state (s/ll SATA)

§  Types of storage –  Tradi/onal –  Network Acached (NAS) –  Storage Area Networks (SAN) –  Ways to avoid I/O issues

§  Storage configura/on –  RAID –  Tiering

32

AddiKonal Concepts

Open source and proprietary development models: §  Licensing models § Why it is important § More than Linus Torvalds versus Bill Gates §  Both useful §  Security implica/ons in both models

–  Proprietary: We have a great team –  Open source: “With enough eyes, all bugs are shallow”

OperaKng systems: §  Linux § Windows § Mobile

–  iOS – not Cisco’s, but Apple’s! –  Android (where Linux finally made it to the . . . palmtop)

33


Licensing Models

34


Proprietary (End User Licensing Agreement -‐ EULA)

Sopware – or any intellectual property – is owned completely by the company. Protected by tradi/onal copyright laws. You are allowed to use it only under certain condi/ons. No modifica/on or alterna/ve use is allowed. Excep/ons may be allowed, but only by nego/a/on and contract.

Open Source

Based on a model where sopware – or any intellectual property – can be used by anyone. Use involves the ability to download, copy, distribute, and modify code at will. While open source sopware will s/ll open employ a EULA, usually such agreements simply relay the message that the sopware license is open.

Security Concepts

§  Redundancy –  No, UK folks, I’m not talking about unemployment . . . –  Mul/ple access points and failovers

§  People §  Processes §  Hardware

§  Risk management

§  ConfidenKality, availability and integrity –  Known as the “CIA triad” in some circles –  Kind of an ironic term, no?

§  EncrypKon and authenKcaKon –  How we implement CIA –  Symmetric key and asymmetric key encryp/on –  Mul/ple factors (what you have, what you know, what you are . . .)

35

Security Concepts

§  Spoofing –  Posing as someone – or something – other than what you are –  Part of a /me-‐honored tradi/on

§  “Con ar/sts” §  Computer hacking §  Iden/ty thep

§  SeparaKon of duKes / segregaKon of duKes

36


.

POSITIONING COMPTIA CERTIFICATIONS

Many Businesses Throughout the World Seek Improvement on the IT Skills Front

1.  Staff produc/vity 2.  Customer service / customer engagement 3.  Security / defending against malware / hacking 4.  Innova/on / new product development 5.  Speed to market with new products or services

Top Areas Affected by IT Skills Gaps

1.  Teamwork 2.  Customer service 3.  Project management

Top Rated “Soq” IT Skills

1.  Networks / Infrastructure 2.  Database / Informa/on management 3.  Server / data center management 4.  Storage / data back-‐up 5.  Help Desk / IT support 6.  Data analy/cs / Business intelligence 7.  Printers, copiers, mul/func/on devices 8.  Security / Cybersecurity 9.  Customer rela/onship management (CRM) 10.  Web design / development

Top Rated IT Skills in Terms of Importance to Businesses 16% of businesses report being

exactly where they want to be with IT skills, while 40% report being very close. Nearly half of businesses (44%) seek significant improvement on the IT skills front.


Top IT Skills IT Professionals Plan to Pursue

6%

11%

14%

18%

19%

19%

19%

20%

26%

32%

35%

36%

46%

None

BI / Data analysis / Big data

Training / Teaching

Database management

Mobility

Storage

App development / Programming

Project management

IT support

Virtualiza/on

Cloud compu/ng

Servers

Networks

Security / Cybersecurity

IT knowledge / skills IT pros would like to further develop over the next two years

Base: 2,074 IT professionals in Canada, S. Africa, the UK, and the US Source: CompTIA 2nd Annual IT Career Insights study

51%

94% of IT pros plan to pursue more training.

Note: Nearly all respondents (96%) are already cer/fied in CompTIA A+ (73%), Network+ (53%), or Security+ (43%).

Domains: ü Sopware

ü Mobile, worksta/on ü  Tradi/onal and cloud

ü Hardware ü  Relevant to end user and techie

alike ü More than just “A-‐”

ü Security ü  Encryp/on, secure login, repor/ng

acacks ü IT Literacy ü Networking

ü WiFi and mobile ü  Perimeter and cloud

Perfect for: ü Grounding in IT concepts ü “Level set” for training ü For those considering a career in IT ü For technical sales ü Ideal for academic ü A+ is a job-‐role cer/fica/on; not everyone is ready for it

ü Same for Cisco, MS, VMWare

JOB ROLE: None – It is a preparatory cer/fica/on

POSITIONING: Preparatory training . . . and more

JOB TASKS: ü Ensure site and device connec/vity

ü Parts replacement ü Malware removal ü Device configura/on (hardware/sopware)

ü Troubleshoo/ng common problems

ü PC/Laptop repair ü PC/Laptop maintenance ü Performance and configura/on best prac/ces

JOB TASKS: ü Malware removal ü Sopware troubleshoo/ng ü Diagnosing hardware issues ü Documenta/on ü Customer support ü Support the field tech ü Applica/on support

JOB ROLE: Onsite Technician/ Field Service/Field Support

JOB ROLE: Remote Support/ Helpdesk Technician

Hardware (40%) ü  Deep dive on hardware components: CPU,

RAM, power supplies and storage devices and drives

ü  Also addresses the role of the BIOS as the primary tool for communica/on between hardware components

Networking (27%) ü  Fundamental network concepts and

technologies, including TCP/IP and related characteris/cs, TCP and UDP ports and protocols, wireless networking standards and network devices

ü  Introduces network topologies and types of networks

OperaKng Systems (33%) ü  Installa/on, configura/on, and support of

various Microsop OSs (XP, Vista, and Win 7) including use of command line tools (NOTE: mobile OSs Android and iOS are included in a mobile device sec/on)

ü  Client-‐side virtualiza/on

Security (22%) ü  Physical and digital security ü  Common security threats, including social

engineering, malware and rootkits

ü  Securing a SOHO network

220-‐801 220-‐802

JOB ROLE: System Administrator

JOB TASKS: ü  Automa/on,

provisioning, cloning

ü  Opera/ons, maintenance, implementa/on, troubleshoo/ng

ü  Resource control/monitoring

JOB ROLE: Network Administrator

JOB TASKS: ü  VLAN maintenance,

firewall, port alloca/on

ü  Network provisioning, deployment

ü  Network monitoring and troubleshoo/ng

ü  Bandwidth alloca/on

JOB ROLE: Storage Administrator

JOB TASKS: ü  Provision storage

(thin provisioning) ü  Understand www

names ü  Deduplica/on ü  Storage /ering,

performance tuning

VirtualizaKon

Virtualiza/on is a core enabling technology for cloud solu/ons and amounts to almost 20% of the exam content.

Deploying and managing a virtual NIC, disks, switches, LAN and SAN are at the heart of cloud environments.

Data security

Security remains a primary deciding factor in decisions about cloud compu/ng, so 16% of the exam is devoted to security.

TesKng

Tes/ng and managing the performance of systems (6.0) to ensure business con/nuity (7.0) is an exam area driven by the overarching goal of availability, 24/7.

JOB FUNCTIONS ü  Run vulnerability scans ü  Operate vulnerability hardware ü Monitor intrusion detec/on/

preven/on ü  Review logs/audit logs ü  Hardening systems ü  Configure firewalls ü Manage port security ü  Deploy and monitor an/virus systems ü  Test and apply patches ü Manage physical security

JOB ROLES ü Security Specialist ü Security Engineer ü Security Administrator

Network Security (20%) ü  Tools, technologies and tac/cs for securing a computer network and network-‐accessible

resources, including firewalls, NIDS and NIPS, UTM security appliances among others ü  Secure network administra/on principles such as firewall rules, port security, UTM and so on

Threats & VulnerabiliKes (20%) ü  Different types of malware and acack types, social engineering, wireless and applica/on

acacks ü  Mi/ga/on and deterrent tac/cs including log monitoring and system hardening ü  Methods of discovering security threats and vulnerabili/es

Compliance & OperaKonal Security (18%) ü  Founda/onal concepts of risk including use of different types of controls and the importance

of policies ü  Risk mi/ga/on strategies, basic forensic procedures and awareness of incident response

procedures are also expected of the Security+ verified professional

JOB TASKS: ü Troubleshoot and support mobile devices

ü Provision mobile devices ü Content administra/on ü Integra/on of new devices ü Establish configura/on and sevngs

JOB TASKS: ü Evaluate technologies ü Implementa/ons and installa/ons ü Integrate with current infrastructure

ü Ensure security policies are implemented

JOB ROLE: Mobile (Device Management) Administrator

JOB ROLE: Mobility Engineer

The State of Mobility Policies in the UK

28%

31%

24%

16%

Currently have a formal mobility policy

Currently building a formal mobility policy

Only share best prac/ces to follow

No set policy or prac/ces

Areas Covered in Policy

85% Mobile devices

73% Device security

65% Data Storage

64% Mobile apps

63% Data transmission

63% Personal use

Base: 250 UK end users/142 UK end users with mobility policies Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study

SAMPLE DOMAINS

Over-‐the-‐Air Technologies and Network Infrastructure WiFi capabili/es with strong enough signal strength must be in place, and the wireless solu/on must integrate with the exis/ng infrastructure

Mobile Device Management Onboarding”, backups, applica/ons and administering the devices according to corporate security policies TroubleshooKng Best prac/ces for informa/on gathering and troubleshoo/ng everything from power supply, password, sopware applica/ons, and connec/vity issues

Project+

§  The only project management cer/fica/on that covers the business and technical skills needed to successfully manage projects.

§  Exam covers the following topics: –  Project Set-‐up and Ini/a/on –  Iden/fy and validate project –  Prepare a feasibility analysis –  Determine project deliverables

§  Project planning –  Prepare project scope documents –  Use tools and diagrams, such as PERT and Ganc –  Iden/fy and manage costs

§  Project execu/on and delivery

§  Change, control and communica/on

“CompTIA Project+ cer/fica/on is a great way to educate our project

management team. It grants credibility to our internal

stakeholders and customers.” -‐-‐ Ven Sivarajan, Engagement

Manager, CDW

Project+

Comparison of PMP and Project+ Exam Content The Project+ exam focus is especially on planning, and on change control and communica/on. As a founda/onal level exam for project leaders or team members, it is important to build and validate knowledge of the importance of planning, and assessing the impact of changes, on the overall project.

PMP Process Groups/Domains % of Exam Project+ ObjecKve Domains % of Exam

Ini/a/on 11% Pre-‐Project Setup/Ini/a/ng 12%

Planning 23% Project Planning 29%

Execu/ng 27% Project Execu/on and Delivery 23%

Monitorinig and Controlling 21% Change Control and Communica/on 27%

Closing 9% Project Closure 9%

Professional and Social responsibility 9%

Cybersecurity Awareness Training

49% 51%

Only about half of companies require cybersecurity awareness training for employees

No, it’s not required

Yes, it’s required 17% Compliance

14% Safety / protect the company

68% Both

Primary reason why cybersecurity awareness training is conducted:

Base: 153 HR execu/ves in the US | 69 who require training Source: CompTIA’s 2nd Employer Percep@ons of IT Training and Cer@fica@on study

CompTIA CerKficaKons

CompTIA Basic Cer/fica/on

IT Fundamentals

CompTIA Professional Cer/fica/on

A+ CDIA+ Cloud+ CTT+ Linux+

Mobile App Security+ Mobility+ Network+ Project+ Security+ Server+ Storage+

CompTIA Mastery Cer/fica/on

CompTIA Advanced Security Prac//oner

(CASP)

CompTIA Specialty Cer/fica/on

Cloud Essen/als Healthcare IT Technician

A Skills-‐Based Look at the CompTIA Roadmap

54


EssenKal skills for the enKre IT department

Job role CerKficaKon Help desk/IT support technician/field technician A+ Opera/ng system support Server+, Linux+ Network technician Network+ IT/cloud architect Cloud Essen/als, Cloud+ Systems analyst/mobility engineer Mobility+ Mobile app developer Mobile App Security+ Security engineer/IA technician Security+, CASP Any employee CyberSecure (2015 launch) Project manager Project+

IT CerKficaKon Roadmap CompTIA.org/CertsRoadmap

THANK YOU. James Stanger, PhD Senior Director, Product Management CompTIA (630) 678-‐8345 office (360) 970-‐5357 mobile Email: jstanger@comp/a.org Skype: stangernet

Up Next

§  15.00 – Networking Break in the Exhibit Hall – 5th floor Mountbacen Lounge

§  15.45 – Closing Keynote: Jez Rose, The Behaviour Expert

– 6th floor Mountbacen Room

§  16.45 – Closing Recep/on – 5th floor Mountbacen Lounge

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