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Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker...

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Toegevoegde waarde van Asset & Life Cycle Management in de food- processing industry Marco van Veen Product Manager Services Endress+Hauser
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Page 1: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Toegevoegde waarde van Asset & Life Cycle Management in de food-

processing industry

Marco van Veen

Product Manager Services

Endress+Hauser

Page 2: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Position in the Value Chain… 1 technology, multiple drivers

Yield

Value

User : Process / Energy ManagerSystem : MES, EMS (Energy)Data : Not real time (hour/day)Signal : 4-20mA, Fieldbus (digital)

Driver : Efficiency

Energy Management aM&T

Quality Value

User : Quality Assurance/MetrologySystem : CMS (Calibration)Data : Not real time (week/month)Signal : 4-20mA, Fieldbus (digital)

Driver : Quality

Quality Management

Dia

gnos

tics

Val

ueUser : MaintenanceSystems : PAM, CMMS (Asset)Data : Not real time (hour) Signal : Status (digital)

Driver : Reliability, Availability

Asset and Life Cycle Mngt.

Logistical Value

User : LogisticsSystem : ERP (Material Management)Data : Not real time (hour/day)Signal : 4-20mA, Fieldbus (digital)

Driver : Delivery, Flexibility

Inventory ManagementTan kVision

Safety Value

User : SafetySystem : SiS (Safety)Data : Real time (second)Signal : 4-20mA, Fieldbus (SiS, PROFIsafe)

Driver : Safety, ReliabilitySafety Management

Process Value

User : OperatorSystem : DCS, PLC/SCADA Data : Real time (second)Signal : 4-20mA, Fieldbus (digital)

Driver : Process, Accuracy

Process Management

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Business Processes define how to satisfy customer demands

Customer Customer

Business Processes, e. g. Sales, Order Processing,

Delivery, Plant Maintenance

Page 4: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Various functions support Business Processes

Customer Customer

Business Processes, e. g. Sales, Order Processing,

Delivery, Plant Maintenance

Sales ProductionPlanning

Logistics Controlling Maintenance

Page 5: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Business Process Integration Concept Training

M. van Veen / C. Bakker Slide 5

Lack of integrated information causes business issues

Customer Customer

Business Processes, e. g. Sales, Order Processing,

Delivery, Plant Maintenance

Sales ProductionPlanning

Logistics Controlling Maintenance

Page 6: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Lack of integrated information may cause business issues, e. g.

Customer Customer

Business Processes, e. g. Sales, Order Processing,

Delivery, Plant Maintenance

Customer Customer

Business Processes, e. g. Sales, Order Processing,

Delivery, Plant Maintenance

Sales

ProductionPlanning

LogisticsControlling Maintenance

Limited info on sales forecast and customerdemand information increases

production cost

Lack of informationabout equipment healthincreases maintenance

cost

Missing information on customer demand and available sales stock limits customer retention andservice level

Missing of proper logisticalplanning information increaselogistic cost and reduces customer satisfaction and retention level

In-accurate, in time stock information andtransaction information increases operational costs and

bears risk of unaccounted material losses.

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Our approach is to enrich the customer business systems byintegration of relevant information – Some examples

Customer Customer

Business Processes, e. g. Sales, Order Processing,

Delivery, Plant Maintenance

Customer Customer

Business Processes, e. g. Sales, Order Processing,

Delivery, Plant Maintenance

Sales

ProductionPlanning

Logistics

ControllingMaintenance

Controlling &Accounting

System

LogisticManagement

System

MaintenanceManagement

System

SalesManagement

System

ProductionPlanningSystem

Accurate, real timeinformation on raw,semi-finished andfinished material

Accurate, real timeinformation on

customer demand, raw, semi-finished and

finished material availability

Real timeinformation on

equipment health and

maintenance demand.

Accurate, real time information on material movement and availability

Accurate, real timeinformation on customer

demand and own material available for

Sale

Page 8: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

M. van Veen / C. Bakker Slide 8

Enrich business systems by field information

Business Processes Sales Logistics Maintenance

IT System to supportBusiness Process

IT Integration usingMiddleware

Other

SalesManagement

System

LogisticManagement

System

MaintenanceManagement

System

Other

Plant, equipment, assets

Integration platform

Information examples:Information examples:• Available goods• Storage capacity• Production forecast• Customer demand• Equipment health• Transfer volumes• …

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M. van Veen / C. Bakker Slide 9

Enrich business systems by field information – example SAP

Business Processes Sales Logistics Maintenance

IT System to supportBusiness Process

IT Integration usinge. g. Web services

Other

Plant, equipment, assets

Examples:Examples:• Available goods• Storage capacity• Production forecast• Customer demand• Equipment health• Transfer volumes• …

SD MM PM

Other

XI/PI, RFC/BAPI, IDoc

Page 10: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

“Simple” Data Integration in Logistics

RFCLogistics

MM

Maintenance

PMSD

Sales

Tank Vision Plant Level

BAPI

RFC

BPI Middleware

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M. van Veen / C. Bakker11

“Advanced” SAP Data Integration

RFCLogistics

MM

Maintenance

PMSD

Sales

BPI Middleware

- Work order exchange with CompuCal- Sending Corrective Maintenance

Data to Dashboard- Integration to W@M Portal to get

detailed instrument information

Calibrations executed& Managed by E+H

CompuCal

W@M showing:- Detailed device information- Calibration certificates from CompuCal

KPI Monitoring on:- Amount of Corrective Maintenance � From SAP + CompuCal- Amount of instruments out of spec � From CompuCal

- Send work order results to SAP-PM- Send Calibration Certificate to W@M- Send Calibration data to Dashboard

Page 12: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

A challenge… Comply to directives, legislations, quality systems, etc…. in the food processing industry

Calibration Data

COKZ

Who, what, where?

Fragmented Asset Information

Documentation

IFS 5.0

Logbook

Audit trail

FDA

How to deal withThis?

Page 13: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

“Information is key but documentation is pain”

� User manuals

� Technical information

� Asset Condition

� Safety statements

� Product Status

� Supplier specific events

� Calibration data

� Certificates

� Software versions

� Process data – spec sheet

� Maintenance frequency

� Spare part information

� Standard Operation Procedures

� Spec sheet

� Drawings…..

How do you keep your Asset Information up-to-date?

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M. van Veen Slide 14

Which strategy do you apply?

Corrective MaintenanceActions when failure occurs(Failure = risk, minimized by plant design)

Preventive MaintenanceActions to prevent failures(focus Plant Asset Management)

Time basedMaintenanceCalibration

Condition basedInitiated based on a condition(basal diagnosis: diagnostic values 1 instrument

Pro-ActiveStatistical analysis‘Reference value’• evaluation: <,>, =, hyst.,…

PredictiveDynamical analysis ‘Reference trend’• extrapolation, time derived,…

Condition basedInitiated based on a condition(advanced diagnosis: correlation diagnostic values)

Pro-ActiveStatistical analysis‘Reference value’

• evaluation: <, >, =, hyst., .…• boolean logic (AND, OR, …)• methods, algoritm,…

PredictiveDynamical analysis ‘Reference trend’

• evaluation: <, >, =, hyst., .…• boolean logic (AND, OR, …)• methods, algoritm,…

Condition basedInitiated based on a condition(process diagnose: correlation multiple instruments)

Pro-ActiveStatic analysis‘Reference value’

• evaluation: <, >, =, hyst., .…• Boolean logic (AND, OR, …)• correlation, algorithm,…

PredictiveDynamic analysis ‘Reference trend’

• evaluation: <, >, =, hyst., .…• Boolean logic (AND, OR, …)• correlation, algorithm,…

ValueB-E-F

ValueB-E-F

ValueB-E-F

ValueB-E-F

ValueB-E-F

ValueB-E-F

Page 15: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Asset Information integrated in your business process

W@M Life Cycle Management

PC= Product CenterSC= Service & Sales Center

CER�Serial#

Work order / Maintenance information

Endress+Hauser Product center• Tag number• Serial number• Order code• Manuals• Certificates• Purchase infoEvents:• Production info• Calibration info• Repair info

Flow

Pressure

Level

Temperature

Analysis

Endress+HauserSales center• Maintenance reports• Calibration reports• Service reports• Repair reports• Inspection reports

within maintenance orcalibration contracts

Webservices

Business Process Integration

Our information

Your applications

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M. van Veen Slide 16

SAP-PM integration

Internet

W@Mportal

SAP-PM

Page 17: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

A dream… 1 central Asset Management system

Calibration Management

Work orders

Reporting

Asset Information

Documentation

Instrument Configuration

Logbook

Loop diagrams

Engineering data

Is this possible?Is it needed?

Page 18: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

How can José have all created Calibration Information available in the correct systems without manual data transfer

Calibration Management

CompuCalMobile

Service results from:- Customer (CMMS)- E+H (CompuCal)

Manual Field Calibration

BeamexMC5

Automated Field Calibration

IntegrationMiddleware

Calibration executed& Managed (by E+H)

AnySystem

IntegrationMiddleware

Middleware

SAP-PM/Maximo/Infor

CompuCal

W@MPortal/Enterprise

Instrument specific Central Asset information

Asset updatefor audit trail

KPI updateIn dashboard

Update Work orderdata

CalibrationWork order

Page 19: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

How is José’s plant condition and how is it supportedwhen it needs attention?

OSIPi

Service results from:- Customer (CMMS)

Data Historian

BeamexMC5

Automated Field Calibration

Inspection executed& Managed by E+H

ConditionMonitoring

OPC UA Middleware

SAP-PM/Maximo/Infor

E+H SMP via Netviewer

W@MPortal/Enterprise

Instrument specific Central Asset information

Workflow

Send notificationto Service supplier

Store datain historian

Update statusin Asset Logbook

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What are the benefits when applying Asset & Life Cycle Management in the Value Chain?

• Enriching the information systems with neededinformation in the Business Processes to:• Create overview in Logistics, Energy, Maintenance &

Quality area• Based on this information we help to increase the

performance levels of our customers… e.g.• Margin & Volume up • Energy waste down --> cost• Stock levels down to JIT --> cost

Page 21: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Conclusion for Asset & Life Cycle Management in the food processing industry

• Choose jointly your strategy during project phase to support your MRO phase

• Follow up on a step plan to implement Asset Information Management according to pre-determined workflows

• Don’t try to search for 1 system to handle all your Asset Information tasks…

• …but enrich with the best possible solution landscape by using standardized interfacing tools which fit the chosen strategy

• As part of these steps we can consult you to come to the correct Asset Information strategy

• Asset Information Management is needed to sustain your strategy

Page 22: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Thank you for your attention!

Questions?

Page 23: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Customer Council Canada

M. van Veen Slide 23

Logbook update

Page 24: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Customer Council Canada

M. van Veen Slide 24

Main View - Condition Monitoring Overview• Provide a way to view Status Monitors

of different machines in one place.

Page 25: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Customer Council Canada

M. van Veen Slide 25

How can I be Compliant?

CalibrationManagement andNotification

TraceableReference Standards

Defined CriticalityClassificationand Tolerance

CompetentCalibrationPersonnel

Technically Valid Calibration

Procedures

The cornerstones of valid plant instrument calibrations are:

1 2

43

Page 26: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Customer Council Canada

M. van Veen Slide 26

Calibration Certificate upload to W@M via Middleware

- Creation of calibration certificate

- Upload of calibration certificate to W@M Portal

Page 27: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Customer Council Canada

M. van Veen Slide 27

Improve quality to optimize the assets over time

Page 28: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Customer Council Canada

M. van Veen Slide 28

Information to be assured in Data historian – OSI AF2

CompuCal FieldCare

Calibrationinformation

W@MAsset Information

Device configuration information+Device Performance monitoringinformation

To be used interface standards:- DDE- ODBC- WebServices

BPI Middleware

OSI PI AF2 (PI notifications)Central Data Historian

Page 29: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Customer Council Canada

M. van Veen Slide 29

notificationfrom Solutions

through Business Process Integration!

Liquiphant’s message!

Page 30: Toegevoegde waarde van Asset & Life Cycle Management in de ... · Training M. van Veen / C. Bakker Slide 5 Lack of integrated information causes business issues ... Certificate to

Customer Council Canada

M. van Veen Slide 30

E+H Service working on customer’s case remotely


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