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Luxury Walk In Baths
Ella’s Soaking Walk In Baths Owners Manual
Deluxe - Companion - Elite - Royal
Receiving and Inspecting 3
Unpacking 4-5
Safety Instructions 6
Deluxe Soaking Specifications 7-8
Companion Soaking Specifications 9-10
Elite Soaking Specifications 11-12
Royal Soaking Specifications 13-14
Installation Procedures
Extension Kit 15
Drains and Elbows 6-17
Subfloor 18
Service Access 19
Door and Seal 19
Testing the Tub 19
Finishing Installation 20
Cleaning and Maintenance 20
Warranty 21
Warranty Activation 22-23
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Table of Contents
UNPACKING AND INSPECTING THE PRODUCT
1. Wood Crate: Remove screws and nails from the wood crate with care so the cardboard packing is not damaged. Remove the cardboard packing with care. Retain the carton and bubble wrap packing until installer has done satisfactory inspection of the product. The original packing is required in case of returns or exchanges. Be careful not to scratch the surface of the bathtub with exposed staples, nails, or any tools. Honeycomb Cardboard Crate: Remove plastic cover and crate straps. Remove cover by lifting up top honeycomb packing sleeve as shown in the drawing on page 4. Follow instructions on page 5.
2. Remove the end access panel before removing the product from the crate. Remove the screws from the tub legs supporting the tub frame to detach the tub from the crate base ‐ never lift the bathtub by the plumbing fixtures or parts! Lifting or pulling plumbing parts will result in product damage and water leakage and will void your walk‐in bathtub warranty. Lift the tub only by the frame or bathtub shell. Do not lift the tub by the wall panels or any parts to avoid damage. Also, make sure not to damage the parts (drain, etc.) on the bottom of the tub while carrying the tub (some of these parts are on the bottom of the tub, and will be exposed).
3. Inspect the shell and bathtub components. If any defects or damages are found on the acrylic finish of the tub, or if there is visible damage to the components, do not install the bathtub. Damages or defects to the finish claimed after the walk‐in bathtub is installed are not covered by the Ella’s Bubbles warranty.
Ella’s Bubbles assumes all responsibilities for any damages to the product prior to, and throughout delivery, and will cease upon reception of the walk‐in bathtub. Refer any claims for the damages to the carrier. For warranty details, refer to the warranty information located at the end of this manual.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Read these important safety instructions completely before installing and using your product. You must follow all instructions in this manual. Failure to do so will result in your assumption of liability that may occur by said installer. Failure to comply with all instructions can result in product defect and personal injury to the homeowner and/or installer.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
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REMOVING HONEYCOMB PACKAGING
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IMPORTANT SAFETY INSTRUCTIONS
WARNING
When using this product, basic precautions should always be followed. Read and follow all instructions pertaining to risk of fire, electric shock, and/or injury. Use this unit for its intended purpose, or as described in the manual. Use only the parts and attachments provided, or as recommended by the manufacturer. Temperature in excess of 100.4F (38 Celsius) may be harmful to your health. Check and adjust the temperature before use. Avoid the use of alcohol, drugs, or medication while using your walk in tub. Consult your physician before using the whirlpool/air system if you are pregnant and/or have a heart condition. People using medications, herbal remedies, sleep aids, and/or having adverse medical history should consult a physician before using this product. DANGER: To reduce the risk of injury, do not permit children or persons with disabilities to use this product unless they are closely supervised at all times. To avoid injury, exercise caution when entering or exiting the walk‐in tub. Never drop or insert any objects into any openings. Risk of electric shock: Do not permit electric appliances (such as a hair dryers, lamps, telephones, radios, televisions, etc) within 3 feet (1.5m) of the tub. Traction enhanced, textured bathtub floor must remain clean to minimize slippage. The Ella’s Walk‐In tub is not intended for any outdoor use. Install the unit in accordance with the instructions included in this manual. Please use a licensed contractor and plumber for installation. Avoid using your heated tub after strenuous or excessive exercise. As the installation manual details – do not use abrasive materials to clean Ella’s acrylic tub finish. Do not submerge body in heated tub for extended periods of time to avoid hyperthermia; The symptoms of hyperthermia include an increase in body temperature which can result in dizziness, lethargy, drowsiness, and fainting. Women who are pregnant should not use heated walk in tubs due to risk of possible fetal harm. To avoid any accidents, exercise caution when entering and exiting the tub. Thoroughly read and complete the instruction manual before beginning installation.
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Ella’s Elite Soaking Walk-In Tub Specifications
Actual Size: 29 ¾ ”Lx 52 ¼ ”W(59”w/ ext.)x 39” H Shipping Size: 34″W x 57″ L x 46″ H Shipping Weight: 240 lbs. Net Weight: 135 lbs.
Water Capacity: Approx. 80 gallons (Unoccupied)
Ella’s Elite Features:
1. Tub Shell — Acrylic Tub Shell: 9. Removable rubber back support (white) 10. Removable door for easy cleaning. • High quality cast acrylic grade A
• Excellent color uniformity Plumbing: • 5mm cast acrylic sheet
• Two (2) 2” copper & brass floor drains independently controlled and operated by stainless steel cables.
• Easy-to-clean, gloss finish (white) • Fiberglass gel coat (reinforced)
• Two (2) copper overflows. 2. Low threshold s tep in • Drainage time +/- 80 seconds to
overflow. 8” with the option to lower to 5”. 3. Nine (9) adjustable stainless steel
heavy duty leveling legs. • Filled unoccupied (80 gallons). 4. Stainless steel and tempered glass
door, door frame and rubber seal. Options: Left or right hand door/drain. 5. Two (2) built in safety grab bars. Warranty: 6. Wall extension kit to fit in standard
60” opening (extends to 59 inches). • Lifetime limited warranty on stainless steel frame, door, door seal and tub shell.
7. Two (2) front, one toe kick and one side access panels.
• 5 Year parts warranty* 8. Unique Ella’s design removable swivel
tray (Patent Pending).
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Ella’s Royal Soaking Walk-In Tub Specifications
Actual Size: 31 ¾ ”W x 52 ¼ ”L(59”w/ ext.)x 38”H Shipping Size: 34″W x 57″ L x 46″ H Shipping Weight: 260 lbs. Net Weight: 155 lbs.
Water Capacity: Approx. 90 gallons (Unoccupied)
Ella’s Royal Features:
1. Tub Shell — Acrylic Tub Shell: 10. Removable rubber back support (white). • High quality cast acrylic grade A
11. Removable door for easy cleaning. • Excellent color uniformity • 5mm cast acrylic sheet • Easy-to-clean, gloss finish (white) • Fiberglass gel coat (reinforced)
2. Low threshold s tep in . 3. Nine (9) adjustable steel heavy
duty leveling legs. 4. Stainless steel and tempered glass
door, door frame and rubber seal. 5. Two (2) built in safety grab bars. 6. Wall extension kit to fit in standard
60”opening (extends to 59 inches). 7. Two (2) front, one toe kick and one side access panels. 8. Wider seat for more room and comfort. 9. Unique Ella’s design removable swivel
tray (Patent Pending).
Plumbing:
• Two (2) 2” copper & brass floor drains independently controlled and operated by stainless steel cables.
• Two (2) copper overflows. • Drainage time +/- 80 seconds to
overflow. • Filled unoccupied (90 gallons).
Options: Left or right hand door/drain Warranty:
• Lifetime limited warranty on stainless steel frame, door, door Seal and tub shell.
• 5 Year parts warranty*
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EXTENSION KITS‐ DELUXE, ELITE AND ROYAL
DELUXE Dimensions: 5”W x 29 ½ “L x 37”H
ELITE Dimensions: 7”W x 29 3/4”L x 37 ¾ ”H
ROYAL Dimensions: 7”W x 31 ¾ “ Lx 37 ¾ “ H Parts:
L” Stainless Steel Brackets Qty (3) 1” Bolts Qty (7) ½” Nuts Qty (7) Med Washers Qty (14) Small Washers Qty (14)
EXTENSION INSTALLATION (OPTIONAL)
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DRRAINS
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Ella’s DDeluxe □ Ella’s Comp
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SUBFLOOR Prepare the subfloor for the drain and ensure that area is level. The supporting subfloor must be able to support the total weight of the bathtub, bather and water.
Use a level and make sure that the subfloor below the tub is leveled. If the floor is not perfectly level, adjust all leveling legs to realign the tub to a perfect level. It is important that all leveling legs are completely supporting the tub (touching the floor) and the tub is leveled for the door seal to work properly. If the tub is not perfectly leveled, it could result in water leakage and void the warranty.
*PLEASE NOTE. Drawing above shows frame layout for Deluxe walk in bath. Companion, Elite and Royal frame and drain layouts may vary. Please reference appropriate specification drawings for proper drain locations.
Adjust the legs and lower the bath to the floor base, lower to within 1/16th of an inch above the floor or tiling. Lower the bath as much as possible and seal with caulking, if appropriate.
If the subfloor does not support the total weight of the bath, bather, and the water, it can result in warping of the shell, misalignment of the door, and/or create leaks or damages to the bath and/or the building structure.
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SERVICE ACCESS:
It is the responsibility of the installer or owner to provide access for service required, per code. Ella’s Bubbles is not responsible for any costs related to obtaining access for repair. The owner shall assume responsibility for such costs, and if appropriate, must seek recovery from the installer.
DOOR AND SEAL:
Please keep in mind that the door has been closed for an extended period of time throughout shipping and the bathtub has been stored in various temperatures. When the bathtub is received, the door seal must be reformed and adjusted, as it may have possibly stuck to the frame throughout storage and shipping in various temperatures. In cases such as these, the door seal must be released and rested with the door open. It can be done by squeezing the seal with your finger tips and pulling it away from the door frame to regain its flexibility and original form. It is highly suggested that the door be kept in the open position while the bathtub is not in use to increase the lifetime of the door seal and maintain its flexibility.
All walk‐in bathtubs are factory tested for proper operation and watertight connections prior to the packing and shipping. However, the unit must be retested by installer prior to installation. Ella’s Bubbles is not responsible for any defect that could have been discovered, repaired, or avoided by following this inspection and testing procedure.
TESTING YOUR WALK IN TUB
1. Place the walk‐in bathtub on a level surface near appropriate water supply and drainage. It can be done in homeowner’s driveway or in the bathroom, as well.
2. Connect it to the existing home drain if test is done in bathroom. If not, run a temporary drain. Fill up the water 1 inch below the overflow drain control knobs.
3. Do not install, seal or enclose the walk in bathtub if leaks are detected. Make sure washers are set in place correctly.
Caution: If walk‐in bathtub is not resting on all leveling feet, water will not drain properly and may cause the door to leak. Never allow the weight of the tub to be supported by wood support stringers as this will result in product failure and void the warranty. Verify the product is completely level by checking the tub deck surface and ensure all leveling feet are touching the ground.
Every tub is 100% water tested at the factory. However, transporting or carrying the bathtub may cause loose fittings, possible damages, or leaks. It is the contractor’s responsibility to water test the bathtub prior to finishing the tub and wall installation. If for any reason, any of these parts are not functioning properly, please contact customer support immediately at 1‐800‐480‐6850.
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FINISHING INSTALLATION
After all of the water testing is completed, and all fixtures are checked, the tub can be installed to the surrounding wall, or walls. Ella’s walk in baths come with low rise tile flange which allows two wall or one wall installations. The extension panel of the bathtub can be installed as needed for 60” openings.
The tub can be finished and tiled over as shown in images. Caulking must be applied to joints as needed after the bathtub is installed.
Note: The shower curtain and raise rod for the hand mixer can be installed per customer’s responsibility. Any alterations or installed additions are the responsibility of the installer. Ella’s Bubbles is not responsible for any damage to the unit or for water damage, which might occur due to improper installation.
CLEANING AND MAINTENANCE. Do not use abrasive cleaners, as they will scratch and dull the surface of the acrylic. Plaster can be removed using a wooden edge. DO NOT USE METAL SCRAPER, WIRE BRUSHES, OR WATER
*To clean your bathtub, use a mild nonabrasive liquid detergent solution.
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This limited lifetime warranty is extended to the first purchaser to be free from defects in workmanship and material under normal use and conditions from the date of the original purchase. This warranty is nontransferable and applies only to the original owner and to the original installation place (address only) and does not extend to products previ-ously used as display models or products that have been modified or repaired by anyone else but Ella’s Bubbles. The warranty is void if the ownership or original installation location is changed (tub is relocated). This warranty relates to all fittings and components included with the tub from the manufacturer. The bathtub shell, frame, and finish are covered under our limited lifetime warranty. The door is covered by limited lifetime warranty under normal use and conditions. All supporting equipment, door seal, motors, electronic controls, faucet, waste, overflow, and all plated finishes are covered under our (5) year warranty. This warranty is nontransferable and applies only to the original owner. The finish warranty does not apply to fading, cracking, delaminating or blistering due to excessive wear, sun fading or scouring due to cleaning. This warranty shall not apply to any failure resulting from negligence, abuse, misuse, misapplication, altera-tion, modification, or improper maintenance. Ella’s Bubbles will not be liable for any incidental expenses or material charges in connection with removal or replacement of the door seal. The door warranty is valid only if the alignment of the door is not changed by applying pressure or users’ weight to the door or by wrong installation. The door is designed to hold its own weight and not designed to hold user weight. Should service be required for any reason of any defect or malfunction of the product during the first five years, Ella’s Bubbles will ship the part to the original customer address without charge subject to verification of the defect or malfunction. Ella’s Bubbles will not be liable for any incidental expenses or material charges in connection with removal or replacement of the product or parts. Delivery time is based on parts availability and location. Normally, parts are sent out immediately. E-mailed, faxed or mailed photos of the defective product and description of the problem are required. Please forward any correspondence to us directly:
Ella’s Bubbles, LLC.2101 S. Carpenter StChicago, IL 60608Email: [email protected]: 312.929.3058
The manufacturer will not be responsible for any water damage to structures or property for any reason including, but not limited to manufacturer defects or improper installation. Manufacturer will assume no responsibility for loss of the system, inconvenience due to loss, damage to real or personal property or any other consequential damage. Manu-facturer will not be liable for any incidental expenses or material charges in connection with removal or replacement of the purchased part or any part or parts of the system. This warranty shall not apply to any type of failure resulting from negligence, abuse, misuse, misapplication, improper installation, alteration or modification, chemical corrosion or improper maintenance. There will be a charge for replacement parts or replacement of the entire electrical unit if the defective unit is returned for any of the reasons listed above. NOTE: within the limited five (5) year warranty, there will be a prorated charge for any electrical and plated replacements parts, including shipping and handling charges. Ella’s Bubbles reserves the sole authority to make any type of warranties or representations concerning its products and will not be responsible for any warranties or representations made by any outside source including dealers, retailers, distributors, or contractors. Ella’s Bubbles does not warrant the installation of any of our products or replacement parts. Improper or negligent installation of the product or other components, alteration made of, or alterations or modifica-tions to the system may cause the product or the system to malfunction. Such problems are not covered by warranty. TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. Ella’s Bubbles and seller hereby disclaim any liability for special, incidental, or consequential damages. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights; you may have other rights, which vary by state or province.
Ella’s Walk-In Tub Warranty
Ella’s Bubbles, LLC 1-800-480-6850
Soaking Bathtub
MODEL:_______________________ SERIAL NUMBER:_______________________
PURCHASE DATE:_______________ PURCHASE PRICE:______________________
PLACE OF PURCHASE:_________________________________________________________________________
CONTACT NAME:_____________________________ PHONE NUMBER:_______________________ Upon the installation of Ella’s Walk in Bathtub, the following Warranty Report must be completed and returned to Ella’s Bubbles, LLC. in order for the Warranty to be activated (faxed, scanned, emailed or hard copy mailed).
The Warranty Report MUST be signed by both the installer and the Customer/Home Owner.
You inspected and verified the overall condition of Ella’s Walk In tub at the time of delivery?
Does the waste/overflow plumbing work correctly? Check to assure that the drain stopper raises to the proper level and that the stopper is properly seated/adjusted and the back nut secured.
Have you checked to make sure that the Walk In Bathtub is leveled (top of the bathtub)?
Are all of the bathtub’s all leveling feet touching the floor and completely supporting the bathtub?
Has the door seal and the door jam been thoroughly cleaned with rubbing alcohol to remove dust and other foreign materials?
Has the door been water tested, i.e. fill the bathtub with water to just below the drain overflow then allow the water to stand for 15 minutes? Inspect around the door.
NOTE: In order for the Walk In Tub to be covered under warranty, the unit must be installed with access to fixtures, pump/s and plumbing.
Warranty Activation Form Page 1
Ella’s Bubbles, LLC 1-800-480-6850
Warranty Activation Form Page 2
Owner’s Information
__________________________________________________________________________________________Name
__________________________________________________________________________________________Address City State Zip Code
______________________________ ________________________________________________Telephone E-mail
______________________________ ________________________________________________Date Signature
Installer’s Information
__________________________________________________________________________________________Company Name Installer’s Name
__________________________________________________________________________________________Address City State Zip Code
______________________________ ________________________________________________Telephone E-mail
To activate manufacture’s warranty please complete both pages and then use one of the options below:
Via mail: Ella’s Bubbles, LLC. ATTN: Warranty Dept. 2101 S. Carpenter St. Chicago, IL 60608Via E-mail: [email protected] Fax: 312-929-3058
Please include sales receipt copy here
Ella’s Bubbles, LLC 1-800-480-6850
