Toll Group Overview

June 2016

Toll Group Overview

3Integrated Logistics Solutions

Our Mission, Vision & Values

Our mission

Our mission is to harness our significant resources, know-how and passion to deliver the

optimal logistics solutions for our customers

Integrity & Trust SafetyContinuous

ImprovementTeamwork

Being open &

transparent

Our vision

We want to be:

• Able to provide an unrivalled set of global supply chain capabilities

• An integral component of our customers’ success

• A group of businesses that are individually excellent and collectively unbeatable

• Creating sustainable value

And as a result be:

• Recognised as the Asia Pacific region’s most successful provider of logistics

Our values

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Our Core Beliefs

Our core beliefs

We believe that:

• All injuries are preventable and that everyone has

the right to go home safely

• People perform best when they are empowered,

accountable and recognised

• If we show other people respect, we will be

respected

• We will not always get things right and learning

from our mistakes is part of our progress

• How we go about achieving success is as

important as success itself

• We must act ethically and within the law

• Our customers’ success creates our success

5Integrated Logistics Solutions

History of Toll

• May 2015: Toll

begins operations as

part of Japan Post

• 40,000 employees

• 50+ countries

• 100+ acquisitions

• 1,200+ sites

• 3mil m(2) w/house

space

• AU$8.8b revenue

Albert Toll commences business in Newcastle, Australia with ‘buggy and cart’

1888

Paul Little (former Managing Director) leads management buy out from Peko Wallsend

1986Floated on the Australian Stock Exchange

1993

A$5 billion acquisition of Patrick Corporation

2006

Baltrans Acquisition and Demerger of Virgin Blue

2007

2008

2016

Ranked in top 20 on the ASX Complete

restructure and de-merger of Asciano Limited

(former Patrick rail and ports business)

Brian Kruger took over as

Managing Director on 1 Jan

2012

It all started with the vision, hard work

and horse and cart of one man –

Albert Toll

6Integrated Logistics Solutions

Towards a new future

• After 127 years of growth and change as an Australian-based logistics company with a

strong focus on the Asia Pacific region, Toll has embarked on a new chapter as part of the

Japan Post family.

• On 28 May 2015, Toll formally became a division of Japan Post after an acquisition

process that was overwhelmingly supported by Toll’s Board and its shareholders.

• Toll remains headquartered in Melbourne and continues to operate as Toll Group, with the

same commitment to delivering excellent services for our customers.

• What’s changed is that we’re now growing globally with the support of Japan Post behind

us. Together, we are building one of the top logistics companies in the world.

7Integrated Logistics Solutions

Toll operates in more than 50 countries

around the world

Annual Revenue* $8.8 billion ($ AUD) Employees 40,000+ W/house Capacity (m2) 3,000,000

Acquisitions 100+ Sites 1,200+ globally Countries 50+

Toll Group Map

of Operations:

* Revenue as at 30th June 2014

8Integrated Logistics Solutions

Toll’s Revenue Breakdown by Industry FY15/16

Apparel19%

Food & Bev33%

Retailing48%

OTHER INCLUDES• BUSINESS SERVICES• CONSUMER SERVICES• MEDIA & PRINT• PAPER & PACKAGING• TRANSPORT• UTILITIES• WHOLESALE

Scale and Service Offering

10Integrated Logistics Solutions

Objective

Rationale

Evolution

Own or control /

coordinate critical

value points along the

supply chain

Customers want

transparency & control

(1) across complex

supply chains

Change in focus from

single country to

cross-border and multi

product

Integrated Supply Chains Core To Our Strategy

Seamless End-to-end Management of Goods & Information

(1) Over physical assets and

information in relation to those assets

Order(Origin services) (Cross-border services) (Destination services)

Delivery

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People

25,000 + Australia / New Zealand

40,000 + globally

Service Offering

Extensive road, rail, sea and air

linehaul transportation

Specialised warehousing logistics

Metro same day and permanent run

transport services

Relocations, personnel and labour

hire

Mailroom and print management,

document storage and imaging

services

Transport management

Customs clearance

Infrastructure

1,200+ facilities globally and 700 +

nationally including comprehensive

regional network

Over 25,000 + vehicles, equipment

and machinery

13 + shipping vessels

35 + Aircraft

3,000,000 m2 warehouse space

Toll Group Scale and Network in Australia

* Not all locations shown on map

Example of Toll depot locations throughout Australia

12Integrated Logistics Solutions

Warehousing

• Inventory management

• Parts and accessories fulfilment

• Consolidation

• Deconsolidation

• Cross-docking

• Kitting

• Returns management

• Specialised warehouse development

13Integrated Logistics Solutions

Transport

• FTL road and rail

• LTL road and rail

• Bulk tankers and IBC

• Air and road express

• Global mail

• Global satchels

• Metropolitan couriers

• Multi-modal distribution

• Coastal shipping

• Ambient and temperature controlled

• Charters

• Home deliveries

• Reverse logistics

• Dangerous goods

• Route deliveries

14Integrated Logistics Solutions

Cross Border Trade

• International shipping

• Imports/ exports

• Customs clearance

• NVOCC ocean

• NVOCC air

• Road

• Port splitting

• Quarantine

• Wharf cartage

• Commercial management

• Local language supplier management

• Direct to store

• Buyer’s consolidation

• Terminal operations

• Stevedoring

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Specialised Solutions

• Armoured cash collection

• Garrison support

• Disaster relief support

• Liquids distribution

• Remote logistics

• Camp construction and management

• Fixed and rotary wing aviation solutions

• Relocations

• Mail exchange

• Mailroom engagement

• Document scanning

• Print management

• Sensitive freight

• Specialised equipment design

• Recruitment

16Integrated Logistics Solutions

Toll Supply Chain Solutions

• Established 12 years ago to assist Toll customers with supply chain design decisions and

to support continuous improvement initiatives for our customers.

• Experience across multiple modes of transport, warehousing, logistics and international

freight forwarding.

• Team members have backgrounds in consulting, analysis, operations, supply chain

modelling and optimisation

• Wide range of skills:

• Project management

• Supply chain modelling, using specialised optimisation tools

• Business case development

• Data analysis

• Broad experience across multiple industries

Thank you