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Copyright © Tomi T Ahonen 2010 Mobile Social Networking? How do we make money with it? Tomi T Ahonen, MBA Author and Consultant Mobile Monday Slovenia Ljubljana Slovenia 18 Jan 2010 "The mobile phone is the only device that 30% of the world's population carry" says Tomi Ahonen The Financial Times 1 Sept 2005
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Page 1: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Mobile Social Networking? How do we make money with

it?

Tomi T Ahonen, MBA Author and Consultant

Mobile Monday Slovenia Ljubljana Slovenia 18 Jan 2010

"The mobile phone is the only device that 30% of the world's population carry" says Tomi Ahonen The Financial Times 1 Sept 2005

Page 2: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

"Generation-C for Community: the

Emerging Customer Type"

Tomi T Ahonen, M.B.A. 3G Author and Strategy Consultant

Mobinet Conference Portoroz Slovenia

November 8-9, 2005

"The mobile phone is the only device that 30% of the world's population carry" says Tomi Ahonen The Financial Times 1 Sept 2005

Page 3: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  BDDO the third largest ad agency group in the world ran a survey of 3,000 customers around the world

•  One of the findings is that already 60% of mobile phone users take their phone to bed with them (BDDO April 2005)

•  Meanwhile in China it has become tradition to burn a paper-mache effigy of a mobile phone at funerals, so that the dearly departed can bring their mobile phone with them to the afterlife

Cannot live without phone

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 4: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

No more alarm clock.. •  Yeah, this was coming •  UK newspaper Birmingham Post reports a study that

71% of British citizens feel the alarm clock is obsolete. The most common use of wake up is now the alarm on the mobile phone

Source: Birmingham Post 19 May 2008

Page 5: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Yes, we've heard that we sleep with mobile phones. •  Now latest research by Lightspeed Research reveals

that 67% of UK citizens not only take their phones to bed with them (ie use alarm clock) but yes, two out of three actually keep the phone on and connected - to receive SMS or calls at night.

•  And only 14% will switch the phone to silent. So 53% will sleep with the phone not just on, but so that it will wake you if a message or call arrives at night..

Source Mobile Europe 30 June 2009

Reaches You When You Sleep

Page 6: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  A Virtual Web Game with Mobile Payment •  Finnish fixed internet network game has users build

personal rooms, decorate those; and then visit rooms of friends, while all have personal avatars

•  The gimmick is that you pay for your virtual furnishings by mobile phone

•  In December 2003 real police officer investigated theft of virtual property after someone broke a password and removed the possessions from a room

•  Spreading fast, UK reports in Spring 2005 Habbo has already over 1 million users Source: book Distraction Mark Curtis, 2005

Habbo Hotel spreading fast

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 7: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Habbo Hotel reached 130 M avatars "Habbos" •  90% are teenagers, from 31 countries •  Sulake earned 50 M Euro out of Habbo in 2008

and 4.8 M Euros of profit for the year •  Only 10% is advertising/sponsorship; rest paid

by gaming kids •  Habbo Hotel keeps actively renewing itself, with

a new Habbo environment release every 6-8 weeks •  Now offer unique items (eg furniture) made available

only once •  And now Habbo has recycling Sources: Sulake/Habbo Hotel April 2009

Habbo Hotel Update 2009

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 8: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Mobile Social Networking? How do we make money with

it?

Tomi T Ahonen, MBA Author and Consultant

Mobile Monday Slovenia Ljubljana Slovenia 18 Jan 2010

"The mobile phone is the only device that 30% of the world's population carry" says Tomi Ahonen The Financial Times 1 Sept 2005

Page 9: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Happy Birthday Mobile: 30 Years •  December 1 in 1979, the world's first commercial

mobile (cellular) network went live in Tokyo with NTT

Page 10: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

At End of 2009 •  470 M daily circulation of all newspapers •  825 M registered automobiles •  950 M total cable/satellite TV subscribers •  1.1 B total fixed landline phones •  1.2 B All types of PCs in use incl laptops, netbooks •  1.6 B total TV sets in use •  1.7 B total internet users incl PC, mobile, web cafe •  1.8 B total unique holders of credit cards •  2.2 B total unique holders of banking accounts •  4.0 B total FM radios in use (excluding phones w FM) •  But 4.6 B mobile phone subscriptions globally...

Page 11: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

4.6B Subs, 3.9B phones, 3.4B Uniques

Source: Tomi Ahonen Amanac 2010 - sample pages at: www.tomiahonen.com

4.6 B subscriptions

3.9 B phones 3.4 B uniques

Page 12: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Digital Divide, Penetration Rates Industrialized World Developing World 1.2B population 5.6B population 600M cars 50% pene 320M cars, 6% pene 675M PCs 56% pene 425M PCs 8% pene 725M landlines 60% pene 425M landlines 8% pene 950M TVs 79% pene 550M TVs, 10% pene 950M w Bank Acct 79% 1.3B w Bank Acct 22% pene 2.7B FM radio 225% pene 1.2B FM Radio 21% pene 1.6B mobile 133% pene 3.0B mobile 56% pene

Source: TomiAhonen Consulting Estimates '09 Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 13: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Bye-bye Phone Booth... •  Finland became first country to decommission public

payphones as no longer of use, all have mobile phones

•  Take a loving look at that phone booth, maybe take a picture of ourself in it - soon they will be gone

•  and your grandchildren will laugh at the stories of these strange one-person-sized houses..

Page 14: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

m-Banking 46% of Kenya Banking

Pearls: Real Mobile Services collected by Tomi T Ahonen

•  M-Pesa is now 2 years old. In Kenya (pop 38 M) only one in five people have a traditional bank account.

•  But now 6.5 M Kenyans already use M-Pesa mobile phone banking

•  Yes, so out of total 14.1 M banking accounts, now M-Pesa m-banking has 46% of Kenyan banking

•  Source: Reuters 31 May 2009

Page 15: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Fixed Internet vs Mobile

Page 16: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

"Mobile is going to be the next big internet phenomenon."

- Eric Schmidt, CEO Google 2005

Page 17: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

"By 2010 the majority of internet access worldwide would be from

mobile phones, not PCs"

- Terry Semel CEO Yahoo 2006

Page 18: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

"The majority of internet access is from mobile phones."

- Olli-Pekka Kallasvuo CEO Nokia, 12 Jan 2010

Page 19: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Mobile v Fixed Content 2009

Pearls: Real Mobile Services collected by Tomi T Ahonen

Fixed Internet Mobile Internet $27.3 B Content/Services $85.8 B $36.4 B Advertising $3.1 B $63.7 B TOTAL $88.9 B

Sources: Morgan Stanley, Portio Research, Reuters 2009

Page 20: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Internet: Fixed vs Mobile 2009 Devices 1.2 B PCs 3.9 B phones

(half laptops) (half GPRS 2.5G) Ave cost/device $750 $150 ($50 if subsidy) Replacement 3.5 years 18 months Content revenue $27 B $86 B Messaging users 1.4 B 3.4 B Messaging revs $10 B $130 B Content mostly free always costs Billing difficult built-in User preference expect free willing to pay User age adult youth

Sources: Book Communities Dominate Brands, Ahonen & Moore, 2005 & TomiAhonen Consulting 2006.

Page 21: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Do not misunderstand me..

BOTH will Co-Exist ! BOTH will GROW !

Page 22: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

30 minute / 30 second tasks

Page 23: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Contrast Mobile Phone & PC

Pearls: Real Mobile Services collected by Tomi T Ahonen

Source:BookDigitalKorea,TomiTAhonen,2007

•  30 minute tasks 30 second tasks

•  Using PCs/Laptops Using Mobile Phone •  Planned use Unplanned use •  Sitting Standing/walking •  Have time In Hurry •  e-mail SMS •  Creating info Consuming info •  Focused attention Multi-tasking

Page 24: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

7th of the Mass Media

..and the 4th screen

Page 25: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

The 7 Mass Media 1st mass medium Print 1500: books, newspapers, magazines

2nd medium Recordings 1890s: music, games, movies

3rd medium Cinema 1910s 4th medium Radio 1920s 5th medium TV 1950s 6th medium Internet 1995s 7th medium Mobile 2000s

Source: Ahonen book Mobile as 7th of the Mass Media, 2008

Page 26: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

"Mobile is as different from the internet, as TV is different from radio."

- Tomi T Ahonen

Page 27: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Source: Tomi Ahonen book Mobile as 7th of the Mass Media, 2008

Mobile Has 8 Unique Benefits 1. Mobile is first personal mass medium 2. Permanently Connected 3. Always Carried 4. Built-in Payment Channel 5. Available at Creative Impulse 6. Has Most Accurate Audience Info 7. Captures Social Context of Consumption 8. Enables Augmented Reality

Page 28: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Mobile many ways better than PC •  The mobile has several outputs not just screen and

sound like laptop - your phone vibration for example •  Mobile has six inputs vs the keyboard and mouse on

a laptop - eg phone can take network location data •  Phone screen can be rotated in the hand •  Mobile can be used single-handedly - and we can

use two phones in two hands simultaneously •  Mobile is consumed parallel with other media, even in

cinema...

Source: Tomi Ahonen ebook Tomi Ahonen Almanac 2009 Pearls: Real Mobile Services

collected by Tomi T Ahonen

Page 29: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Our Ten Needs served by phone

Source: TomiAhonen Consulting January 2007-09

1 - Communicate (1979 - Japan) 2 - Consume / Media (1998 - Finland) 3 - Charging / Payments (1999 - Philippines) 4 - Commercials / Ads (2000 - Finland) 5 - Create / Cameraphone (2001 - Japan) 6 - Community (2003 - South Korea) 7 - Cool / Fashion (2006 - Japan) 8 - (Remote) Control (2007 - South Korea) 9 - Context / Beyond Reality (2008 - UK) 10 - Cyber / Plants (2009 - Japan)

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 30: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Newer Business Models

"Mobile is the magical money-making machine" - Tomi T Ahonen

Page 31: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Primary Business Models •  Mobile social networking has expanded to offer five

valid business models - and any combination of them •  1 - User pays •  2 - Advertising •  3 - Personalization •  4 - Pay-per-view with revenue share •  5 - Gifting •  6 - Ego-services

Source: eBook Tomi Ahonen Pearls Vol 2: Mobile Social Networking 2009

Page 32: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

User Pays

Page 33: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Singapore game developers Nexgen Studio has launched Multiplayer Online Role-Playing Game for 3G and broadband, converged. The game is about elves (dwarfs) called Elven Legends

•  Has typical multiplayer role playing elements such as customizing the character, challenges and quests, and of course fighting

•  The game has lots of spells and mystical elements (make your opponent go blind, etc)

Source: book Mobile is 7th Mass Media Channel by Tomi T Ahonen November 2007

Elven Legends

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 34: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Zed CEO Javier Perez Dolset discussed one of their 200 gaming titles, Texas Hold-em Poker in the Netsize Guide 2009.

•  He said that a particularly well suited multiplayer game format for mobile is the "simple social game" like poker.

•  Tomi's comment - similar to simple music, ringing tones, simple messages SMS etc..

Source: Netsize Guide 2009

Texas Hold-em Poker

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 35: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Advertising in Social Networks

"Mobile is the magical money-making machine" - Tomi T Ahonen

Page 36: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Mixi is to Japan what MySpace is in the USA, the primary social networking site. Mixi has 10 million users in Japan

•  Mixi has a mobile version, available as official sites on both NTT DoCoMo and KDDI networks, and as an unofficial site on Softbank (ex Vodafone KK)

•  Generates most of its revenue from advertising •  Mixi Mobile generated about 35% of Mixi's total traffic Source: Mobikyo Japan Mobile Internet

Report Sept 2007

Mixi Mobile Japan

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 37: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Japanese snack brand, Tohato, launched 2 new snacks in Oct 07, Habanero, and Satan Jorquia.

•  Massive multiplayer online game on mobile phones for total victory in World's Worst War. Habanero Evil Army vs Satan Jorquia Evil Army: 31 battlefields.

•  Gamers joined either army by scanning 2D barcode in a bag. Recruiting friends earned gamer promotion in the army. All via mobile phones. The battles were scheduled at 4 AM. 24 hours of gaming news

Source: WirelessWatch Japan, 21 May 2008

Tohato World's Worst War

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 38: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Personalization

"Mobile is the magical money-making machine" - Tomi T Ahonen

Page 39: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Habbo Hotel reached 130 M avatars "Habbos" •  90% are teenagers, from 31 countries •  Sulake earned 50 M Euro out of Habbo in 2008

and 4.8 M Euros of profit for the year •  Only 10% is advertising/sponsorship; rest paid

by gaming kids •  Habbo Hotel keeps actively renewing itself, with

a new Habbo environment release every 6-8 weeks •  Now offer unique items (eg furniture) made available

only once •  And now Habbo has recycling Sources: Sulake/Habbo Hotel April 2009

Habbo Hotel Update 2009

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 40: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Revenue-Sharing with User-Generated Content

"Mobile is the magical money-making machine" - Tomi T Ahonen

Page 41: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Mobile One M1 in Singapore has launched MeTV as mobile video sharing service

•  Gimmick is that for every video that is viewed the original creator gets a revenue-share

•  Copycats include SeeMeTV on Three and lookAtMe on O2

Sources: MobileOne, Three and O2

MeTV Singapore

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 42: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  SeeMeTV launched in October 2005 in Italy and UK on Three networks, copying idea from Singapore's M1 network: MeTV.

•  3G mobile video sharing service each clip costs 50p to view, but original content creator is awarded 1p every time the video is viewed.

•  Forum Oxford reports that by Feb 2008 in the UK, there had have been 32M paid video downloads, paying over £800,000 ($1.6M) to content creators, for 60,000 clips submitted

•  (average creator earned £13.33 per clip) Source: Forum Oxford, Feb 19, 2008

SeeMeTV Economics

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 43: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Any Question Answered AQA has real people answering questions

•  In five years, 18 M answers (at 1 UKP each) AQA made 4 M UKP in 2008 alone. Like I say, this industry is a "Magical Money Making Machine..."

•  Or "What should I do with my bird tonight?" AQA's answer was "it depends, different birds like different things, a dead bird you want to add stuffing and broil, a caged bird likes you to whistle and a girl will like champagne and a good dinner"

•  "the answers are free, sending a question costs 1 UKP"

Source Guardian 23 April 2009

AQA Update 2009

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 44: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Virtual Gifts

"Mobile is the magical money-making machine" - Tomi T Ahonen

Page 45: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

CyWorld in 2007 •  Korean CyWorld used by 95% of the 20 year olds •  The web and mobile based virtual room, blogsite,

mobile blogging, music and community site has 23 M koreans - 50% of the Korean population as users

•  100,000 daily video uploads, more than YouTube. •  Gifts of virtual properties, music, decorations etc •  Music 200,000 songs/day, World Nr 2 after iTunes •  30,000 businesses active in CyWorld, offer 500,000

items of content for sale. •  40% revenue-share

Source: book "Digital Korea" by Ahonen & O'Reilly 2007 Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 46: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Cyworld launched its mobile variant in 2004 as a paid premium service to Cyworld (monthly subscription fees between 1-3 USD per month)

•  Revenues double annually. In 2007 Cyworld Mobile earns 10 M USD

•  Cyworld gets 83% through content revenues (gifts, personalization, avatar & room; as well as branded content revenue-sharing)

•  Only 17% is subscription/service revenues

Source: SK Telecom presentation at iMobicon Seoul 24-25 Aug 007

Mobile Cyworld Economics

Pearls: Real Mobile Services collected by Tomi T Ahonen

Tomi adds: They would still be happily

profitable even if they had no subscription fees...

Page 47: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Ego Services

"Mobile is the magical money-making machine" - Tomi T Ahonen

Page 48: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  UK flirting service Flirtomatic has 87,000 users, 3x more in mobile

•  CEO Mark Curtis says mobile users deliver 8x more traffic than web based users.

•  Fixed internet users 22 M web pages during March (ave 12.8 pages per day) mobile 44 M WAP pages (ave 73.3 per day). Note mobile 2:1 over use on web.

•  All content is moderated by humans. •  No pornographic content, have to pass 'BBC broadcast TV' test •  Flirtomatic offers virtual gifts •  Sold 3.5 million virtual "Red Roses" in 2007 at 23 pence

each (805,000 UKP / 1.2 M Euro / 1.6 M USD)

Flirtomatic 2007

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 49: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  UK flirting service Flirtomatic from May 2006, now has over half million users and spreading to Germany.

•  CEO Mark Curtis says: •  Mobile users long in 8.5 times per day ! •  Have Google Adwords type of personal ads, auctioned for top slots -

First Face currently goes for about 8 UKP for hours •  Gets only a quarter of its income from advertising •  Personaization and virtual gifts spreading •  Flirtomatic stopped subscription totally in April 2007 as

unnecessary Source: Flirtomatic 2008

Flirtomatic Update '008

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 50: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  UK flirting service Flirtomatic now 2M users, spread to USA

•  Germany & Australia •  Offered virtual boob jobs in summer of 2008, sold 10,000 of

them for 1 UKP each •  Now offers virtual 'melting ice cubes' that melt away upon

arrival, sold 2,500 in first weekend •  Newest concept: "ego services". If you don't like your rating (5

stars etc), can now eliminate worst rating but pay for it. Or find out who gave you that rating (pay..)

•  "Our customers buy extra fun from us." says Mark Curtis •  Flirtomatic is now profitable Source: Tomi Ahonen Pearls Vol 2: Mobile

Social Networking, 2009

Flirtomatic 2009

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 51: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Primary Business Models •  Fixed internet has two primary business models for

social networks (Pay, or Advertising) •  Mobile social networking has expanded to offer six

valid business models - and any combination of them •  1 - Pay (Subscriptions, Per-Use, or mixture) •  2 - Advertising •  3 - Personalization •  4 - Revenue share with user-generated content •  5 - Gifting •  6 - Ego-services

Source: eBook Tomi Ahonen Pearls Vol 2: Mobile Social Networking 2009

Page 52: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

A License to Print Money?

Page 53: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Pearls: Real Mobile Services collected by Tomi T Ahonen

•  The Guardian reported on virtual world economics, and said the global value of virtual properties is 15 billion dollars in 2009. The virtual content ranges from Second Life to Flirtomatic to World of Warcraft and so forth

•  About 400,000 people are employed as 'Gold Farmers' mostly in China making a living and earning about 700 dollars per year (a good salary in China)

Sources: IT Facts 22 Aug 2008, Guardian 17 Dec 2009

Virtual Goods: $15B market

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 54: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  What is the value of 'having a license to print money' •  There is real money and some have a license to print

it. And to be allowed to process real money means having a banking license

•  Then there is virtual money.. Habbo Hotel, Cyworld, Flirtomatic etc proving that a license to print virtual money, is a licence to print profits

•  But for our industry.. there is the 'de facto' money, a new currency is being born. Transferring voice minutes and SMS text messages across borders, is creating a new global currency. Who 'prints' that currency? mobile operators..

Money, Real Money and Almost..

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 55: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

And on the Money?

"Mobile is the magical money-making machine" - Tomi T Ahonen

Page 56: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Japanese mobile social networking site, Mobage Town (Mobile Game Town) owned by DeNa has accumulated over 14 million users in Japan (11% of Japanese mobile subscribers) and generates $360M annual revenues

•  Has avatars, virtual currency, advertising; plus flash based mobile gaming and mobile story-writing

•  Now expanding internationally as Mobamingle •  Roughly half of income is from advertising. Rest split

on virtual gifts and personalization Sources: Infinita Dec 2009, Morgan Stanley Dec 2009

Mobage Town: $360M Revenues

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 57: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

•  Informa's latest study of Mobile Social Networking for 2008 reports that in 2008 there will be 100 million people subscribing to mobile social networking services

•  They generated ARPU contributions $5.10 US dollars per person so at 100 million paying users, the total value of mobile social networking will reach about 6.2 B dollars in 2008

Source: Informa Mobile Social Networking Report, Feb 2008

MoSoSo 100 M users 6.2 B dollars

Pearls: Real Mobile Services collected by Tomi T Ahonen

Page 58: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

www.ForumOxford.com

First time registration, you need enrollment key. Use the word:

"forumoxford"

Join the free expert community of over 2,000 with over 40 of mobile authors and 16 of the 20 best-read bloggers in mobile

Page 59: Tomi Ahonen at MoMoSlo S02E05

3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

To Follow Tomi's Thoughts.. •  Easiest - Twitter Feed is @tomiahonen •  Tomi's regular commentary on the mobile industry

including tons of his "Pearls", read his blog at www.7thmassmedia.com

•  For his longer analytical pieces on digital convergence, marketing, media, technology and mobile, his blog with Alan Moore at www.communities-dominate.blogs.com Tomi is on Facebook and Linked In as well And he is a moderator at Forum Oxford All links, all books, visibility etc, is at his company website www.tomiahonen.com

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But wait - There is still More Info

”In a connected age sharing information is power.” Tomi T Ahonen in Services for UMTS 2002

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3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

50 Pearls in eBook - only 9.99 Euros order at www.tomiahonen.com

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3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Some Findings from New Report..

70 tables and graphs eBook - only 9.99 Euros order at www.tomiahonen.com

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3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

3 B SMS Users, 1.7 B Premium Data

Source: Tomi Ahonen Amanac 2009 - for sample pages and more facts: www.tomiahonen.com

70 tables and graphs eBook - only 9.99 Euros order at www.tomiahonen.com

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Shift of Mobile Phone Installed Base

Source: Tomi Ahonen Amanac 2009 - for sample pages and more facts: www.tomiahonen.com

70 tables and graphs eBook - only 9.99 Euros order at www.tomiahonen.com

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3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Regional Split of Mobile Media Income

Source: Tomi Ahonen Amanac 2009 - for sample pages and more facts: www.tomiahonen.com

70 tables and graphs eBook - only 9.99 Euros order at www.tomiahonen.com

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3G Strategy Consulting Copyright © Tomi T Ahonen 2010 www.tomiahonen.com

Tomi Ahonen eBooks Tomi Ahonen Almanac 2009 171 pages, eBook format only, February 2009 - Cost 9.99 Euro Chapter 1 - Introduction Chapter 2 - Size of Mobile Industry Chapter 3 - Customers Chapter 4 - Handsets and Smartphones Chapter 5 - SMS Text Messaging Chapter 6 - Mobile Internet Chapter 7 - Seventh Mass Media Channel Chapter 8 - Music on Mobile Chapter 9 - Mobile TV and Video Chapter 10 - Mobile Gaming Chapter 11 - Mobile Social Networking Chapter 12 - Other Mobile Content Chapter 13 - Mobile Advertising and Marketing Chapter 14 - Voice Calls Chapter 15 - Business/Enterprise Services Chapter 16 - Other Mobile Data Chatper 17 - Network Infrastructure Chapter 18 - Mobile History and Milestones APPENDIX Index of Mobile Leadership 60 Major Countries in Mobile 20 Biggest Mobile Operator Groups Bibliography, Good Websites About the Author

"Whenever I need a stat, Tomi seems to have it, I'd highly recommend this." - Russell Buckley, MD Admob, Chairman Mobile Marketing Association

"Speaking of statistics, the Tomi Ahonen Almanac is an eBook for mobile nuts." - Ricky "The Guru" Cadden at Symbian Guru

"Tomi Ahonen is the king of mobile statistics." - Paul Poutanen founder and President of Mob4hire

"The Almanac is full of hard to find information." - WAP Review

70 tables and graphs in the eBook

cost only 9.99 Euros order at

www.tomiahonen.com

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Tomi T Ahonen, Author & Consultant Competitiveness, Business Case, Marketing, and Profitability

•  Provides workshops, training and consulting in how to make money with mobile adn converged services.

•  The world's most prolific new mobile service evangelist, has introduced over 1,000 new service concepts at public conferences; he is quoted in 60 books by his peers

•  Quoted in over 300 press stories in a dozen languages; keynotes at over 200 major conferences on 6 continents; his daily blog is syndicated on CNBC, NY Times, etc

•  Lectures at Oxford University on 3G and Convergence •  Available as a motivational speaker in telecoms

marketing, sales, product development and innovation. •  Read his books "Digital Korea", "Communities Dominate

Brands", “m-Profits", "3G Marketing","Services for UMTS” website: www.tomiahonen.com e-mail: [email protected] blog: www.7thMassMedia.com twitter: @tomiahonen

•  Tomi's new book "Mobile as 7th of the Mass Media"

Earlier Tomi Ahonen has set up & run Nokia’s 3G Business Consultancy. Previously he worked for 3 operators where he created the world’s first fixed-mobile service bundle and set a world record for taking market share from the incumbent

"Service creation and marketing will be key to 3G," Ahonen said. Total Telecom 12 October 2000

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Tomi Ahonen eBooks

Pearls Vol 2: Mobile Social Networking Foreword by Mark Curtis, CEO of Flirtomatic, 171 pages, eBook format only, April 2009 - Cost only 9.99 Euro Tomi's second volume of "Pearls", has 50 case studies of real world services around topics of mobile social networking and digital communities covering all biggest stories including Mixi, Mobage, Flirtomatic, Itsmy, Qik, Twitter, Cyworld, Habbo, Mogi, Tohato, MTV, i-Report etc.

Pearls Vol 1: Mobile Advertising Foreword by Russell Buckley, SVP Admob, Chairman Mobile Marketing Association 171 pages, eBook format only, January 2009 - Cost only 9.99 Euro Launching an eBook series of Tomi's "Pearls", this first volume has 50 case studies of real world services around topics of mobile advertising and marketing from 19 countries including location-based, coupons, viral, advergaming etc

eBooks only via tomiahonen.com

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Tomi Ahonen eBooks

Tomi Ahonen Almanac 2009 171 pages, eBook format only, February 2009 - Cost only 9.99 Euro Comprehensive industry review and almanac with 70 tables, charts and diagrams, covering all major aspects of the mobile telecoms industry from handsets to services, from customers to networks, from SMS text messaging to content from mobile internet to mobile advertising.

eBooks only via tomiahonen.com

"Whenever I need a stat, Tomi seems to have it, so I'd highly recommend this." - Russell Buckley, MD Admob Europe, Chairman Mobile Marketing Association "Speaking of statistics, Tomi Ahonen has put together the Tomi Ahonen Almanac 2009 as an eBook for mobile nuts. In it, you can quickly find out the mobile penetration of say, Thailand, or that 51% of the Earth's population has at least one cellphone, and one in 8 mobile subscribers usually walks around with 2 phones in their pockets!" - Ricky "The Guru" Cadden at Symbian Guru "Tomi Ahonen is the king of mobile statistics and knows more about the mobile space than any one I know" - Paul Poutanen founder and President of Mob4hire "If you're interested in mobile statistics, you really need to pick up a copy of Tomi Ahonen's Almanac 2009. The Almanac is full of hard to find information." - WAP Review

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Tomi Ahonen six hardcover books Mobile as 7th of the Mass Media, 2008 explains the media opportunities in mobile from music and gaming to TV and social networking and even internet and adertising. 322 pages.

Digital Korea, 2007 with Jim O'Reilly is case study in digital convergence from the most advanced information society of South Korea. covers internet, TV, mobile, ecash, egoverment, robotics, telematics, virtual reality etc 282 pages. Communities Dominate Brands, 2005 with Alan Moore first business book on social networking 280 pages. 3G Marketing, 2004, with Timo Kasper & Sara Melkko is marketing handbook for mobile operators M-Profits 2002 is only comphrenensive business book for mobile, 360 p Services for UMTS, 2002, with Joe Barrett was first services and applications book for 3G, 373 pages

all six hardcover books are available at Amazon

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Selected TomiAhonen Workshops •  Changing Customer Needs in Mobile Most requested workshop

currently, includes “steps” to addiction, “split” personalities, time to change.. •  Mobile as 7th Mass Media Tomi's latest workshop discussing media

convergence and unique aspects of mobile. Also adopted for Oxford Univ. •  Social Networking / Mobile Digital Communities based on his book

Communities Dominate Brands, may be run with SMLXL. Adopted for Oxford U. •  New Mobile Service Creation From ideas to money-making, for mobile and

fixed, for operators, vendors, content partners etc, includes 6 M’s and Early 8

•  Business of Mobile Telecoms (2G, 2.5G, 3G) Adopted for Oxford U •  3G TV covering video and TV convergence with mobile. Adopted for Oxford U •  Mobile Marketing and Advertising featuring "Engagement Marketing" •  Segmentation and Customer Understanding may be run with Xtract •  Launch Marketing for 2.5G and 3G also adopted for Oxford University •  MVNO, Revenue Sharing & Partnerships can include building a model •  Forecasting and Business Modelling in Telecoms Popular workshop •  Competitiveness in Telecoms Workshop form or competition simulation:

•  Workshops are very cost-effective ! Write [email protected] for more.

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Tomi Thought Pieces & White Papers •  TomiAhonen Thoughts Mobile in Developing World, October 2009 •  TomiAhonen Thoughts Evolution of Mobile Phone, June 2009 •  TomiAhonen Thoughts Mobile Social Networking, April 2009 •  TomiAhonen Thoughts Mobile Internet, February 2009 •  TomiAhonen Thoughts Mobile Industry Size 2009, January 2009 •  TomiAhonen Thoughts Mobile 7th Mass Media, September 2008 •  TomiAhonen Thoughts Mobile Customers, August 2008 •  TomiAhonen Thoughts Mobile Advertising, April 2008 •  TomiAhonen Thoughts Mobile TV, December 2007 •  TomiAhonen Thoughts SMS Text Messaging, October 2007 •  TomiAhonen Thoughts Mobile Communities, November 2006 •  TomiAhonen Thougths on MVNOs, June 2006 •  SMLXL White Paper 7th Mass Media, June 2007* •  SMLXL White Paper Pop Idol, June 2006* •  * Co-authored Tomi Ahonen with Alan Moore CEO of SMLXL •  Write to [email protected] for your free copy of any of the above

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Recommended Books •  Mobile as 7th of the Mass Media, Tomi T Ahonen, 2008 •  Communities Dominate Brands Ahonen & Moore, 2005 •  Mobile Advertising, Sharma, Herzog & Melfi, 2008 •  Digital Korea, Ahonen & O'Reilly, 2007 •  Mobile Marketing Handbook, Kim Dushinski, 2009 •  Mobile Internet for Dummies, O'Farrell, Levine, Algroy, Pearce

& Appelquist, 2008 •  Wireless Broadband, Fotheringham & Sharma, 2008 •  Mobile Web 2.0, Jaokar & Fish, 2006 •  Distraction, Mark Curtis, 2005 •  M-Profits, Tomi T Ahonen, 2002 •  Next Generation Wireless Apps, Paul Golding, 2004 •  3G Marketing, Ahonen, Kasper & Melkko, 2004 •  Mobile Strategy, Tom Weiss, 2006 •  ...And of course The Dilbert Future by Scott Adams..


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