8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 1/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 2/29

This is a complicated chart that made through using thecustomer’s voice . 

QFD is designed to help planners focus on characteristics of a newor existing product or service from the viewpoints of market

segments, company, or technology-development needs. Thetechnique yields graphs and matrices.

Set of planning and communication tools that focuses on customerrequirements in the design, manufacturing and marketing ofgoods and services.

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 3/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 4/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 5/29

  A concept that all products have continuingproduct development that meets the desiredfunctional requirement.

Concurrent engineering is a business strategywhich replaces the traditional productdevelopment process with one in which tasks aredone in parallel and there is an early considerationfor every aspect of a pr oduct's development

process. This strategy focuses on the optimizationand distribution of a firm's resources in t he designand development process to ensure effective andefficient product development process.

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 6/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 7/29

Affinity Diagram or KJ method

Interrelationship diagram

Matrix Diagram

Matrix Data Analysis

Process Decision Program Chart

Arrow Diagram

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 8/29

Technique for gathering and organizing largenumber of ideas, opinions and facts relating toa problem or subject area

Done in order to get massive ideas into a singlestructure. This method is useful for solvingsingle problem areas and implementing newsubjects

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 9/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 10/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 11/29

  Takes a Central idea and map out logical orsequential links among related categories

Shows relationship between ideas (ins andouts)

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 12/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 13/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 14/29

  Maps out the paths and tasks that need to beaccomplished to complete a specific project orto reach a specific goal.

Kinda like a cause and effect diagram, but iscontinuous

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 15/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 16/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 17/29

Spreadsheet that graphically displayrelationships between characteristics, functionsand tasks to provide logical connecting points

between items

Basic Diagram there is in concept. Maybecomplicated once used in higher level ofengineering or business topics

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 18/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 19/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 20/29

Takes data from matrix diagram and seeks toarrange it quantitatively to display strongrelationships among variables

 Just takes the matrix diagram into a morecomplex diagram or analysis

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 21/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 22/29

Mapping out conceivable event andcontingency that can occur when moving froma problem statement to possible solutions

Made into effect and is part of the Seven toolsfor management and planning due to theability to detect flaws and backups and failsafe

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 23/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 24/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 25/29

Used by construction planners in the form ofchart project planning techniques

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 26/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 27/29

Diagrams that show the causes of acertain event. Common uses of the Ishikawadiagram are product design and quality defect

prevention, to identify potential factors causingan overall effect. Each cause or reason forimperfection is a source of variation. Causesare usually grouped into major categories to

identify these sources of variation

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 28/29

8/12/2019 Tools in Quality Planning

http://slidepdf.com/reader/full/tools-in-quality-planning 29/29