TOP 1 GOAL

PRODUCTIVITY – YTD Sales – 1560(combined output from HCRZ & HCCM)

• Increase sales to 130/mo. : 80 / mo. From HCCM & 50 / mo. From o achieve profitability

TOP 2 GOAL

PROFITABILITY – To achieve 3% (Net income to sales) by religiously maintaining the ff:

• 10% Gross profit (VSD, ASD & other business)• 5% (Direct and indirect OPEX)• 2% (H.O. expense & ITDA)

TOP 3 GOAL

OPERATIONAL EFFICIENCY (VSD & ASD)1. Optimum utilization of Dealer Pro• Hire and develop a DMS champion (IT specialist)• Establish inquiry management system to improve

PM reminder & telemarketing achievement2. Text Blast, Ads posting, Social media, to enhance

customer awareness3. HCPI Compliance

TOP 4 GOAL

CSI – Customer retention• To improve DCSI (dealer customer service

index) and elevate our HCPI rating from # 23 among 32 dealers to Top 10

• Proper maintenance of tools, equipments, & facilities

TOP 5 GOAL

MANPOWER • Decrease attrition ratio to zero• Professionalize staff by maximizing our internal trainer

and monitor dealership clinic to enhance productivity, efficiency, and capacity.

• Conduct quarterly evaluation for probationary and contractual employees as well as Performance Reviews for Merit Increase every 6 months for regular employees and elevate position/remuneration for those deserving.