TOP 10 Learning Questions for
Chapter 18 – Managing Mass Communication
Theresia SitumorangSeptember 16, 2011
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1. Major Decisions in developing an advertising program, except:
A. MissionB. MoneyC. MethodD. MediaE. Measurement
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CONCEPT CONCEPT
MISSIONMISSION MONEYMONEY MESSAGEMESSAGE
MEDIAMEDIA MEASUREMENTMEASUREMENT
Using 5Ms in Developing & Advertising Program
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The 5Ms of Advertising
There are 5 major decisions after marketing managers identify their target market and buyer motives.
MISSION: “What are our advertising objectives?”
MONEY: “How much can we spend?” MESSAGE: “What message should we send?” MEDIA: “What media should we use?” MEASUREMENT: “How should we evaluate the
results?”
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1. Major Decisions in developing an advertising program, except:
A. MissionB. MoneyC. ManagementD. MediaE. Measurement
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2. Advertising frequency, product substitutability are factors to consider when__________?
A. Creating budget decisionsB. Developing the advertising campaignC. Deciding on media and measuring
effectivenessD. Choosing major media typesE. Selecting specific media vehicles
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Factors in Setting Budget Decisions
CONCEPT CONCEPT
2. Advertising frequency, product substitutability are factors to consider when__________?
A. Creating budget decisionsB. Developing the advertising campaignC. Deciding on media and measuring
effectivenessD. Choosing major media typesE. Selecting specific media vehicles
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3. In designing and evaluating an campaign, advertisers develop_________ and _________.
A. Communication strategy, advertising strategy
B. Message strategy, promotions strategyC. Message strategy and creative strategyD. Campaign strategy and promotions
strategyE. Advertising strategy and
communication strategy
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Developing the Advertising Campaign
Message Strategy
Creative Strategy
ADVERTISING CAMPAIGN
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CONCEPT CONCEPT
Developing the Advertising Campaign (3 steps):
MESSAGE GENERATION AND EVALUATIONFree insights are important to avoid using the same appeals and position as others
Conduct market research, prepare a creative brief. This is an elaboration of the
positioning statement
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CREATIVE DEVELOPMENT AND EXECUTIONIt’s not only what the ad’s impact says, but
more important how it says it. TV, print, radio are classified as media form.
TV is acknowledged as the most powerful advertising medium, print media makes dynamic presentation and can be fairly
passive, Radio ads are relatively inexpensive.
SOCIAL RESPONSIBILITY REVIEWAdvertisers must be careful not to offend
general public and ethnic group.Ad agencies must be sure advertising does
not overstep social and legal norms
3. In designing and evaluating an campaign, advertisers develop_________ and _________.
A. Communication strategy, advertising strategy
B. Message strategy, promotions strategyC. Message strategy and creative strategyD. Campaign strategy and promotions
strategyE. Advertising strategy and
communication strategy
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4. The following are factors of a formula to determine sales impact of advertising, except:
A. Share of mind and heartB. Share of expendituresC. Share of voiceD. Share of marketE. Share of partnership
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Formula for Measuring Sales Impact of Advertising
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CONCEPT CONCEPT
4. The following are factors of a formula to determine sales impact of advertising, except:
A. Share of mind and heartB. Share of expendituresC. Share of voiceD. Share of marketE. Share of partnership
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5. Which of the following statement is true?
A. Informative advertising aims to create brand awareness and knowledge of new products or new feature of existing products.
B. Reminder advertising aims to stimulate repeat purchase of products and services.
C. Persuasive advertising aims to create liking, preference, conviction, and purchase of a product or service.
D. Reinforcement Advertising aims to convince current purchasers that they made the right choice.
E. All of the above statements are true
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Advertising objectives can be classified as:
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CONCEPT CONCEPT
Advertising objectives can be classified as: (cont)
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5. Which of the following statement is true?
A. Informative advertising aims to create brand awareness and knowledge of new products or new feature of existing products.
B. Reminder advertising aims to stimulate repeat purchase of products and services.
C. Persuasive advertising aims to create liking, preference, conviction, and purchase of a product or service.
D. Reinforcement Advertising aims to convince current purchasers that they made the right choice.
E. All of the above statements are true
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6. Media planners consider their media type choices based on:
A. Target AudienceB. CostC. Message CharacteristicD. Product CharacteristicE. All of the above
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Media Selection
The media planner must know the capacity of the major advertising media
types to deliver REACH, FREQUENCY and IMPACT.
CONCEPCONCEPTT
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Choosing Among Media Types
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• Radio and TV are the most effective media for reaching
teens
• Media types have different potential for demonstration,
visualization, explanation and
color
•Timelines and information content will
influence media choice
•What counts is cost per thousand
exposures
6. Media planners consider their media type choices based on:
A. Target AudienceB. CostC. Message CharacteristicD. Product CharacteristicE. All of the above
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7. Below are examples of consumer promotions, except:
A. WarrantiesB. Specialty advertisingC. Cash Refund OffersD. Patronage RewardsE. Tie-in Promotions
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Tools of Sales Promotion
CONSUMER PROMOTION
TRADE PROMOTION BUSINESS & SALES-FORCE PROMOTION
• Samples • Price Off • Trade Shows
• Tie-in Promotions
• Advertising & Display Allowances
• Conventions
• Cash Refund Offers
• Free goods • Contest for Sales Reps
• Warranties • Specialty Advertising
• Patronage Rewards
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CONCEPT CONCEPT
7. Below are examples of consumer promotions, except:
A. WarrantiesB. Specialty advertisingC. Cash Refund OffersD. Patronage RewardsE. Tie-in Promotions
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8. The following are events objectives, except:
A. To increase awareness of company or product name
B. To increase direct sales, maximize revenue and improve operational performance
C. To enhance corporate imageD. To entertain key clients or reward key
employeesE. To express commitment to the community
or on social issues
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A number of reasons to sponsor events:
To increase awareness of company or product name – Sponsorship offers sustained exposure brand, a necessary condition to build
brand recognition and brand recall.
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CONCEPT CONCEPT
A number of reasons to sponsor events (cont):
To enhance corporate image – Sponsorship can improve perceptions
that the company is likeable and prestigious.
To entertain key clients or reward key employees – Many events
include lavish hospitality tents and other special services or activities only
for sponsors and the guests. This establish valuable business contacts
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To express commitment to the community or on social issues - Cause-related marketing
sponsors nonprofit organizations and charities.
A number of reasons to sponsor events (cont):
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8. The following are events objectives, except:
A. To increase awareness of company or product name
B. To increase direct sales, maximize revenue and improve operational performance
C. To enhance corporate imageD. To entertain key clients or reward key
employeesE. To create experiences and evoke feelings
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9. Which of the following statement is true:
A. One of the functions of Public Relation is to present news and information about the organization in the most positive light.
B. PR promotes understanding of the organization through external communication
C. Counseling is part of PR functions in advising management of public issues and company positions and image during bad times
D. Only statement A is trueE. Statement A, B and C are true
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5 functions of Public Relations
Press Relations – Presenting news and information about the organization in the most positive light
Product Publicity – Sponsoring efforts to publicize specific products
Corporate Communications – Promoting understanding of the organization through INTERNAL and EXTERNAL communications
Lobbying – Dealing with legislators and government officials to promote or defeat legislation and regulation
Counseling – Advising management about public issues, and company positions and image during GOOD and BAD times.
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CONCEPT CONCEPT
9. Which of the following statement is true:
A. One of the functions of Public Relation is to present news and information about the organization in the most positive light.
B. PR promotes understanding of the organization through external communication
C. Counseling is part of PR functions in advising management of public issues and company positions and image during bad times
D. Only statement A is trueE. Statement A, B and C are true
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10. The following are major decisions in Marketing PR:
A. Establishing objectives, choosing messages & vehicles, implementing the plan and evaluating results
B. Measuring sponsorship activities and Designing the plan and programs
C. Designing sponsorship program, Tracking of related promotions and creating events
D. Selecting consumer promotion tools and sales-force promotion tools
E. Developing, pretesting, implementing and evaluation the advertising and promotions programs
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Major Decisions in Marketing PR
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Can build awareness by placing stories in
the media to bring attention to a
product, service, person or idea
MPR will search for a stories, include
hosting major academic
conventions, inviting experts or celebrity
speakers.
The easiest measure of MPR effectiveness is the number of exposures carried by the media. A better measure is the change in product awareness,
comprehensions or attitude resulting from the MPR campaign
CONCEPT CONCEPT
10. The following are major decisions in Marketing PR:
A. Establishing objectives, choosing messages & vehicles, implementing the plan and evaluating results
B. Measuring sponsorship activities and designing the plan and programs
C. Designing sponsorship program, tracking of related promotions and creating events
D. Selecting consumer promotion tools and sales-force promotion tools
E. Developing, pretesting, implementing and evaluation the advertising and promotions programs
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TOP 10 Learning Questions for
Chapter 18 – Managing Mass Communication
Theresia SitumorangSeptember 16, 2011
www.tualitorphory.blogspot.com