Top 20 Most Popular Field Service Management Software

Top Field Service Management (FSM)

Software

The Top 20

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Social -Facebook: 519 -LinkedIn: 127 -Twitter: 206 -Google+: 0 -Klout Score: 23

Users: 61,500

Customers: 8,250

Vendor Size: 200+ employees Capterra Ra8ng: ★★★★★ Installed Star8ng Price: $1995

From Capterra review: “The ease of use coupled with its breadth of features provides our plumbing and hea8ng service company with all that we need to effec8vely run all facets of our opera8on. We can't recommend it highly enough.”

Social -Facebook: 692 -LinkedIn: 7,230 -Twitter: 3,545 -Google+: 146 -Klout Score: 53

Users: 500,000

Customers: 250

Vendor Size: 51-‐200 employees Capterra Ra8ng: ★★★★★ Web based Star8ng Price: $500 per user

From Capterra review: “Our sales team closing ra8on went up 10-‐15% immediately. We contribute this to transparency that creates accountability, and simply to the tools that enable all of us to work more efficiently.”

Vendor Size: 51-‐200 employees Capterra Ra8ng: ★★★★ Web based, Installed, Mobile Star8ng Price: $2895 per user

From Capterra review: “Desco has figured out how to make a stable, well integrated soJware for a fair price and work very hard to keep improving it.”


Users: 45,950

Customers: 6,615

Vendor Size: 51-‐200 employees Capterra Ra8ng: ★★★★★ Web based, Mobile


Users: 23,945

Customers: 5,633

From Capterra review: “The RoutePoint soJware is the perfect way for our company to retrieve any informa8on with a click of a buMon. Any service industry would be able to adapt this soJware to fit their business.”

Vendor Size: 51-‐200 employees Capterra Ra8ng: ★★★★★ Web based, Mobile Star8ng Price: $2000/mo

From Capterra review: “My staff… look forward to FieldOne updates as they bring easier ways to do the work. Everyone's on the same team. Thanks FieldOne you have been instrumental in increasing my business and lifestyle.”


Users: 172,235

Customers: 2,165

Vendor Size: 51-‐200 employees Web based, Installed Star8ng Price: $1000 per user

Social -Facebook: 111 -LinkedIn: 1,019 -Twitter: 242 -Google+: 266 -Klout Score: 31

Users: 355,955

Customers: 600

Vendor Size: 1-‐50 employees Capterra Ra8ng: ★★★★★ Web based Star8ng Price: $25/mo per user

From Capterra review: “We were using another company for the same price and it had poten8al, but just wasn't as established, nor was the soJware itself nearly as current as Mhelpdesk. One of the best "pro's" is that it has so much structure already set up and ready to jump into, but it’s s8ll so customizable!”

Social -Facebook: 2,866 -LinkedIn: 172 -Twitter: 1,531 -Google+: 3 -Klout Score: 52

Users: 15,259

Customers: 3,429

Vendor Size: 51-‐200 employees Web based


Users: 414,508

Customers: 125

Vendor Size: 200+ employees Web based, Installed Star8ng Price: $65/mo per user

Social -Facebook: 6,956 -LinkedIn: 9,566 -Twitter: 5,605 -Google+: 77 -Klout Score: 51

Users: 90,000

Customers: 200

Vendor Size: 1-‐50 employees Capterra Ra8ng: ★★★★★ Web based, Installed Star8ng Price: $139/mo


Users: 18,265

Customers: 2,583

From Capterra review: “I can highly recommend this soJware to any mobile service business or any business that has to schedule work orders. The service from Ayanova is also outstanding. “

Vendor Size: 51-‐200 employees Web based


Users: 13,000

Customers: 2,500

Vendor Size: 1-‐50 employees Capterra Ra8ng: ★★★★★ Web based, Installed

From Capterra review: “I have no idea how we got by before H5SW, no more losing orders, trying to organize services orders, dispatching white boards on our walls. This soJware takes care of everything I need and more.”


Users: 12,400

Customers: 2,420

Vendor Size: 200+ employees Web based

Social -Facebook: 417 -LinkedIn: 5,931 -Twitter: 1,335 -Google+: 33 -Klout Score: 49

Users: 85,000

Customers: 773

Vendor Size: 51-‐200 employees Capterra Ra8ng: ★★★★★ Web based, Mobile Star8ng Price: $70/mo per user

From Capterra review: “We have been using Field Aware for 8 months and are very pleased with the soJware. It is very user friendly and perfect for the field service environment. Constant upgrades/updates are a major plus.”

Social -Facebook: 1,871 -LinkedIn: 1,241 -Twitter: 2,494 -Google+: 49 -Klout Score: 51

Users: 7,952

Customers: 773

Vendor Size: 1-‐50 employees Capterra Ra8ng: ★★★★★ Web based, Mobile Star8ng Price: $49/mo

From Capterra review: “We have used several different scheduling programs and Kickserv offers the easiest, fastest, and most updated program on the market.”


Users: 9,000

Customers: 850

Vendor Size: 1-‐50 employees Installed


Users: 12,000

Customers: 1,200

Vendor Size: 1-‐50 employees Web based Star8ng Price: $47/mo


Users: 6,000

Customers: 1,341

Vendor Size: 1-‐50 employees Capterra Ra8ng: ★★★★★ Installed Star8ng Price: $9999

From Capterra review: “It is extremely complete in the func8onality we needed and it is less than half the cost of its compe8tors.”

Social -Facebook: 1,259 -LinkedIn: 62 -Twitter: 151 -Google+: 50 -Klout Score: 18

Users: 7,800

Customers: 780

Vendor Size: 51-‐200 employees Installed Star8ng Price: $10,000


Users: 3,000

Customers: 1,383

Vendor Size: 51-‐200 employees Web based Star8ng Price: $15,000

Social -Facebook: 154 -LinkedIn: 708 -Twitter: 1,004 -Google+: 50 -Klout Score: 19

Users: 7,376

Customers: 546

THE TOP 5 By Total Customers

Wintac

dESCO

Marathon Data Systems

Mhelpdesk

Greenway

8.25 k

6.62 k

5.63 k

3.43 k

2.58 k

THE TOP 5 By Total Users

ClickSoftware

ServicePower

Astea International

FieldOne

IFS

500 k

415 k

356 k

172 k

90 k

THE TOP 5 By Social Media Followers

IFS ClickSoftware FieldAware Mhelpdesk TOA

5.61 k 3.55 k 2.49 k 1.53 k 1.34 k

IFS Mhelpdesk FieldAware Aptora ClickSoftware 6.96 k 2.87 k 1.87 k 1.26 k 0.69 k

IFS ClickSoftware TOA Technologies FieldAware Astea

9.57 k 7.23k 5.93 k 1.24 k 1.02 k

Technologies

Interna8onal

Date post:	25-May-2015
Category:	Software
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