Date post: | 18-Jan-2017 |
Category: |
Healthcare |
Upload: | healthgram-inc |
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Your HR Departments Key Responsibilities
• Attracting and retaining top talent • Managing the full range of employee benefits• Maintaining robust communication channels
© Healthgram, Inc. 2015
HR professionals face many issues that distract them from their main role,
maintaining a strong workforce.
© Healthgram, Inc. 2015
Our 40 years of experience have shown these to be among the biggest HR
burdens.
© Healthgram, Inc. 2015
The top 5 burdens:
1. Employee communication around consumerism 2. An abundance of data, but no way to use it3. Impersonal employee care4. Easy member issue resolution5. Making sense of the ACA
© Healthgram, Inc. 2015
Employee Communication Around Consumerism
© Healthgram, Inc. 2015
Meeting employees where they are in their knowledge of health care is vital to accurately communicating the plan’s ins and outs.
Employee Communication Around ConsumerismHR can take steps to inform and inspire their employees, from explaining in- and out-of-network providers to communicating the price discrepancies among common medical procedures.
© Healthgram, Inc. 2015
Employees are becoming more engaged in their care, which can have a positive
impact on the bottom line.
© Healthgram, Inc. 2015
An abundance of data, but no way to use it
© Healthgram, Inc. 2015
Data is critical for identifying underlying trends in populations, but data that sits in a spreadsheet doesn’t do anyone any good.
An abundance of data, but no way to use it
Type of Data Collected: • Medical and Rx claims data • Biometrics Lab Data • Health Assessment Information • Clinic Encounter History
© Healthgram, Inc. 2015
As data becomes more available and accessible, employers need to be able to use it to lower costs and improve care.
© Healthgram, Inc. 2015
An abundance of data, but no way to use it
© Healthgram, Inc. 2015
Collecting and using healthcare data helps organizations understand their true causes of cost and employ powerful outreach interventions
Impersonal Employee Care
© Healthgram, Inc. 2015
With industry mergers, many employee’s health care is in the hands of just a few major players—and it’s likely that care is low-touch
Your employees may just be treated like numbers. They deserve to be treated like
individuals.
© Healthgram, Inc. 2015
Impersonal Employee Care
© Healthgram, Inc. 2015
With their questions going unanswered, it’s unclear who is responsible for a member’s care.
An employee-centric plan puts their needs first.
Easy member issue resolutionWhen employees have issues with their benefits or health care providers, it’s natural to turn to HR for help.
© Healthgram, Inc. 2015
Easy member issue resolutionBut, if employees can’t get responses from the plan, HR can’t either, frustrating both your employees and HR team.
© Healthgram, Inc. 2015
Making sense of the ACA
© Healthgram, Inc. 2015
Many of the repercussions of the Affordable Care Act fall on the HR’s shoulder, from the detailed reporting required to the prospect of penalties.
Making sense of the ACAWith regulations constantly changing and often confusing, HR needs an expert partner to: • Know the details of their individual plans • Explain how the ACA affects them• Provide regular compliance updates• Give individual attention from a hands-on client
service team© Healthgram, Inc. 2015
Your HR team needs the right tools to overcome these common obstacles so they can get back to attracting and retaining top
talent.
© Healthgram, Inc. 2015
Read the full blog post
and learn more at healthgram.com/blog