Al FalcioneVice President, Product Marketing

TOP EIGHT TECHNOLOGY TRENDS FOR 2013

@alfalcione

1

SocialTouchLocal

Ecosystems

Big DataIdentity

CommunitiesCloud

2

4.5 Billion Social UsersSharing Feeds, Pro!les, Groups, and Files150 Million Daily Customer Conversations about Companies

3

Revolutionary InterfacesTablets, Smartphones, PCs1.7 Billion Touch Devices Shipped in 2012

4

Geo-aware Devices

Locate Your Customers

4 Billion+ Check-ins on Foursquare since 2010

5

450 Billion Business Transactions / Day by 2020 (IDC)

Massive Amounts of Customer Data

Revolutionize the Customer Experience

6

Single Sign-on Across Apps

Seamless & Trusted Data Transfer

Facebook Connect Users 9X More Likely to Share/Recommend

7

Private & Public Communities

Real-time Community Feeds

Share Files, Videos & Instant Updates

8

Apple and Android App Marketplaces

50 Billion+ Apps Downloaded since 2008

Salesforce AppExchange for Business Apps

9

$111 Billion Industry in 2012

18% YOY Growth

Salesforce.com: #1 Cloud Vendor

10

Become A Customer Company: Connect with Your Customers in a Whole New Way

Connected Partners

Connected Employees

Connected Products

Connected Customers

11

Thank you.

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