Top Trends From The Trenches · Top Trends From The Trenches Workshop Guide ... What lessons from...

Top Trends From The Trenches

Empowered Leadership For Today’sAPWA Professional

Carole Copeland Thomas, MBA

APWA Handouts

www.apwa.net

www.CaroleCopelandThomas.com

(on or after August 22, 2008)

http://www.TellCarole.com




LeadershipBasics

Seamless LivingSeamless Leadership

Leadership Building Blocks

OlympicLeadership

Michael PhelpsAge 23

8 Gold Medals

Tiffany Ross WilliamsAge 25

400 HurdlesAug 17, 18, 20

Managementvs

Leadership

Mission of Leadership

VisionOf

Leadership

Mission: What Is

Vision:What

Can Be

Empowered Leadership

Fuel/EnergyDevelopmentOn Off Job

Lessons FromThe Flying Finch

Your AltitudeConnection To OthersResolving Problems

Thank You APWA!Richard Coates, III, PEMichael O. GeiselWilliam KappelDiane Linderman, PEKen NerlandWilliam A. Sterling, PE

Thank You APWA!

Karen WilsonKevin ClarkCourtney Thompson

APWA Core Leadership Trends

Human CapitalTechnical & Fiscal Considerations

Community At Large

Human Capital Community At Large

Technical & Fiscal Considerations

Human Capital

Aging WorkforceKnowledge Transfer

Technical - Fiscal

Budgets...Shrinking, Expanding, or FlatSkill Sets...Talent Development

Community At Large

Green PowerGlobal WarmingAll Politics Is LocalInfrastructure

Back At Work...Where Do I Begin?Where do you see yourself in 5 years?Who’s mentoring you?

10 Point Action PlanBe prepared for setbacks...Develop People First...Bill’s RulesSet expectations HIGH

10 Point Action PlanWatch your own bias/stereotypesOpen door dialogue & feedbackYou...the roadblock!!!!

10 Point Action Plan

Positive Affirmations/Self TalkPersonal CareSelf Reflection

10 Point Action PlanReinvention and The Empowered Leader

Thank You APWA!

Karen WilsonKevin ClarkCourtney Thompson

Multicultural Symposium Series

Oct 15-16 2008

Multiyear Initiative

Conferences, Online Community, Webinars, Teleseminars

www.TellCarole.com



Thank You APWA!Richard Coates, III, PEMichael O. GeiselWilliam KappelDiane Linderman, PEKen NerlandWilliam A. Sterling, PE

APWA Handouts

www.apwa.net

www.CaroleCopelandThomas.com

(on or after August 22, 2008)





Your LeadershipBegins Today

Top Trends From The Trenches Workshop Guide Page 1 of 10 --------------------------------------------------------------------------------------------------------------

___________________________________________________________________________________ ©2008 Carole Copeland Thomas • All Rights Reserved

(508) 947-5755 • www.TellCarole.com • [email protected]

___________________________________

Top Trends From The Trenches

Empowered Leadership for Today’s APWA Professional

Sunday August 17, 2008 American Public Works Association

2008 International Public Works Congress and Exposition New Orleans, Louisiana

___________________________________ ___________________________________

CAROLE COPELAND THOMAS, MBA

C.Thomas & Associates 400 W. Cummings Park Suite 1725-154

Woburn, Massachusetts 01801 (508) 947-5755

[email protected] www.TellCarole.com




Empowered Leadership Becoming An Action Driven Professional

1. Seamless Living, Seamless Leadership The goal of every leader should be finding new ways to live a seamless life where your job performance skills and values match your personality and qualities off the job. 2. Leadership Building Blocks Build your leadership on qualities that will last a lifetime.

Exercise What leader do you admire the most? _______________________________________ Name the 3 qualities that you admire most about their leadership style: 1. ________________________________ 2. ________________________________ 3. ________________________________

Notes ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________




The vision and mission of leadership

Leadership means

_______especially going in advance.

It requires one to take charge of the direction of, _____activities,

________ or situations.

Management is the act, manner or practice of

handling, supervising or controlling people, objects, an organization, a situation, an event, or an activity.

vs

Mission Of Leadership

Company

School Organization

You

EXAMPLE:

Carole Copeland Thomas is a Professional Communicator specializing in Global Diversity,

Empowerment, and Leadership Issues.

Vision Of Leadership

Company

School Organization

You

EXAMPLE:

Carole Copeland Thomas will capture the essence of the

human spirit by delivering messages of hope, interconnection, purpose,

courage and faith throughout the world

Leadership may make you unpopular or uncomfortable as OTHERS assess their stake in YOUR mission and vision.

-Carole Copeland Thomas




Elements of Empowerment in a Leadership Environment

Lessons From The Flying Finch

•Your Altitude •Connection To Others •Resolving Problems

Empowerment is the application of enhanced PERSONAL DEVELOPMENT both on and off the job. Empowerment allows an individual to move to the next level of life by using skill building techniques, employing appropriate resources, spiritual enlightenment, and creating a commitment to a _______________ _______________ ________________________.

Read my blog entry on the 2007 Minnesota Bridge Collapse at: http://web.mac.com/tellcarole/Main_Website/Caroles_Blog/Entries/2007/8/3_Minneapolis_Bridge_Lessons%3A_Connections%2C_Courage_%26_Caution.html




APWA CORE LEADERSHIP TRENDS

Human Capital

Aging Workforce Knowledge Transfer

Technical and Fiscal Considerations

Budgets – Shrinking, Expanding, Flat Skill Sets

Community At Large

Green Power All Politics Is Local

Infrastructure




Back At Work: Where Do I Begin?

Reflecting On Your Strategic Leadership Direction

1. Where do you see yourself in five years?

2. What path is ahead of you in the coming years?

3. Are there roadblocks and obstacles getting in the way of your progress?

4. Are you carrying around the baggage of your past that clouds the vision of

your future?

5. What resources are readily available to help you move to the next level of your

life? 6. What’s really holding you back from achieving your dreams?

7. Do you have a vision of your future?

8. What plans are you making to secure your future?

9. Who is currently a part of your support system?

10. Who should be a part of support system?

11. What is your real purpose in life?

12. Are you creating a servant leadership lifestyle for yourself?

13. Who are you mentoring?

14. Who’s mentoring you?

15. What tangible opportunities are waiting for you?

16. Is there balance between your work and family life?

17. What lessons from your past can become the foundation of your future?

18. Are you on target in your career?

19. Are you on target in your personal life?

20. Are you creating a legacy that you can leave for others?

Source: Personal Empowerment by Carole Copeland Thomas




10 point action plan for leadership success

1. Be prepared for setbacks, obstacles & disappointments when leading others. 2. Remember: you’re developing people first, managing second. 3. Set your expectations as high as you can. 4. Watch your own bias, your own stereotypes. 5. Provide an open door for dialogue and feedback. 6. Make sure you’re not the roadblock to THEIR success. 7. Create positive affirmations and watch your self talk. 8. Take care of yourself! Diet, Rest, Exercise. 9. Take time for reflection: meditation/prayer, journaling, creative writing, hobbies, crafts 10. Don’t be afraid to reinvent, update, or redefine your role as an empowered leader. ________________________________________________




Special Thank You To APWA Members

Richard Coates, III, PE Fulton County, Georgia

Michael O. Geisel Chesterfield, MO

William Kappel

Wauwatosa, Wisconsin

Diane Linderman, PE Richmond, Virginia

Ken Nerland

Fresno, California

William A. Sterling, PE Greeley, Colorado




Carole Copeland Thomas

As a radio talk show host, speaker, and facilitator Carole Copeland Thomas moderates the discussions of key issues affecting our global marketplace. She has her pulse on the issues affecting working professionals and consults with industry leaders on a regular basis. From speaking at the Federal Highway Administration, MBTA, Hewlett Packard, Verizon, Cargill, and Monster.com to interviewing experts around the globe, Carole knows how to analyze the dynamics of a changing marketplace. Carole is the voice of personal empowerment and global diversity. She is a keynote speaker, empowerment expert, global diversity professional, leadership consultant, and business coach in C. Thomas & Associates, a business she started in 1987. Ms. Thomas served as an adjunct faculty member for Bentley College for a decade, and has spoken throughout the United States, London, England, Canada, El Salvador, and Australia. She recently co-founded a non-profit international organization with nine other women as a result of a 2005 trip to Kenya. The group returned to Kenya in November 2007 for humanitarian projects and to host their first International Conference in Mombasa, Kenya. Carole served as consultant and diversity audit facilitator at Tufts New England Medical Center. Carole has served as the empowerment and diversity consultant for Mattapan Community Health Center for more than 8 years. Carole is also a regular speaker at the Multicultural Forum hosted by the University of St. Thomas and The Twin Cities Chapter of The National Black MBA Association and the Annual Conference of the National Black MBA Association. She will launch her own Multicultural Symposium Series in partnership with Bentley College in October 2008. Media Expert She is the host of Focus On Empowerment a twice-weekly issues-oriented radio talk show heard on WBNW-1120 AM that simulcasts on www.moneymattersradio.net. Carole served as the 2005 Executive Coach for the Essence Magazine Leadership Summit. Carole has clients across the country, including DePuy Spine, Verizon, Tyco Healthcare, Monster, Yale University, Federal Highway Administration, Bentley College, Cargill, Escuela Panamericana, and Girl Scouts, Patriots Trail Council. Carole is the publisher of the weekly electronic newsletter, Empowerment Today distributed to nearly 4000 subscribers throughout the world. Her business case, The Emanuel Company, was included in the university textbook, Understanding Diversity, published by Harper Collins in 1995. Her essay, "An Open Letter To Dear Friends" published in the anthology, Sisters Together, details the tragic accidental death of her teenage son. Her Black History Calendar for 2000, "Four Mothers With Love" pays tribute to her son and three other young men who were killed accidentally in 1997. Additionally Carole is the creator of several teleclass learning programs and the audio learning program, "Personal Empowerment: Wake Up The Possibilities In Your Life."

Author Her book, Personal Empowerment: How To Turbocharge Your Life On and Off Your Job, was published in 2003.




The Media Calls On Carole Carole has been featured on ABC Radio, CBS-TV, and Fox News-TV. She has also been featured in Black Enterprise Magazine, The New York Times, The Boston Globe, The Boston Herald, The Bay State Banner, and the Milton Times. Carole is a contributor to the USA Today Small Business Panel.

Radio Talk Show Host For three years Carole's Personal Empowerment Tips were heard daily on Boston’s WILD 1090 AM Radio. Her one-hour call in radio talk show, "Focus On Empowerment" was heard every Friday morning on the station. Carole's syndicated radio tips were broadcast in 10 US cities in early 2003, and were sponsored by Marshalls the nationwide off-price retail store. Her radio talk show was re-launched on WBNW-1120-AM-Boston in April 2005. Education and Early Career A native of Detroit, Michigan, Carole is an experienced entrepreneur with awards and achievements in sales, marketing, and management. After graduating with honors in 1975 from Emory University in Atlanta, Carole developed a sales management career with Mary Kay Cosmetics, winning a pink car in 1980. She returned to graduate school in 1983 (on a Martin Luther King, Jr. academic fellowship), and received her MBA degree from Northeastern University in Boston. Continuing on a career path in bank marketing and later The Gillette Company, Carole transitioned into the human service industry and served as the branch sales manager of Exclusive Temporaries. She started her own firm in 1987. Massachusetts State Governance Carole, a three-time state convention delegate, served as a town coordinator in the November 2006 successful election of Deval Patrick, Massachusetts’ first African American governor. Community and Civic Leader Community leadership is Carole's passion. Carole is the chair of the Multicultural Committee of the Greater Boston Convention & Visitors Bureau, and the Bureau's only African American board member. She is Past President of the National Speakers Association-New England Chapter and the past Vice Chair-Programs for the National Black MBA Association. Carole is the Social Action Chair and Past Vice President of the Boston Alumnae Chapter Delta Sigma Theta Sorority, served on the Board of Overseers for Beth Israel Deaconess Medical Center, and is a Commonwealth Advisory board member for Sovereign Bank. Carole is also a member of the National Association of Black Journalists. Church and Family Carole is a trustee and proud member of Bethel AME Church-Boston. She is the mother of three children: Dr Lorna Thomas Farquharson, Psy,D, (son in law Jerome), Michelle, a teacher’s assistant in the Milton (MA) Public School System, and the late Mickarl D. Thomas, Jr. Carole is also the grandmother of one: Julianna Gwendolyn Farquharson. Carole's Personal Motto Empowerment Begins When You Believe In Yourself.

• • •

To learn more about Carole Copeland Thomas, visit her website and PODCAST at www.TellCarole.com

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