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Key Ideas/Tools from Yesterday
1. Smart extrapolation method: regression analysis2. Accurate Response3. Managing uncertainty requires shorter lead times, inventory buffers and better forecasting.
The Pyramid of Supply Chain Excellence
Customer Value
Fast, Flexible Operations (Avoid
Uncertainty)
Inventory(Hedge Against
Uncertainty)
Accurate Forecasts (Reduce Uncertainty)
Effective postponement requires matching decouple points with product design.
1. Where do you locate the decouple point in the supply chain?
2. Can you redesign the product to match the decouple point?
Two Alternative Supply Chain Designs
ProductionSystem
RM ProductionSystem
RM FG
Make-to-Order Make-to-Stock
RM = raw material & part inventoriesFG = finished good inventories
Advantages:
Disadvantages:
Two Alternative Supply Chain Designs
ProductionSystem
RM ProductionSystem
RM FG
Make-to-Order Make-to-Stock
RM = raw material & part inventoriesFG = finished good inventories
• Minimizing production and transportation costs
- Finished good inventory availability
- Forecasting
- Product variety
- Product mix stability
• Minimizing supply and demand mismatch costs
- Lead time
- Raw material inventory availability
- Order variability/seasonality/capacity
- Set-up times
Primary Advantage:
Management Challenges:
Postponement is a hybrid approach Example: Assemble-to-Order
WIP Decouple Point
?? ?
?
1 2 3 4 5ComponentProduction
Sub-assembly
FinalAssembly
Retailing
Decouple point: the point at which the system changes from
make-to-stock to make-to-order• Customer name attached to order
• Inventory held to reduce lead time
Locating the decouple point
• Place decouple point after steps with:– Large scale
economies
– Long lead times
– High set-up costs
• Place decouple point before steps with:
– Variety fan-out
– High variable cost content
WIP
1. Isolate the variable functions/features of the product in one (or a few)physical components.
Steps to re-design the product.
2. Minimize the variable cost of the differentiating components of the product.
0 .1 0 .2 0 .3 0 .4 0 .5 0.6 0 .7 0 .8 0 .9
-5%
0
5 %
10%
15%
2 0 %
25%
30 %N =1 0 v a ria n ts o f p ro d u c t
N =2
N = 4
N =8
N = 6
Cost of Differentiating Components as Fraction of Total
Reduction inTotal Inventory
Assumptions: Fill rate = 0.98Review period = 1 weekOrder lead time = 6 weeksCoefficient of variation of demand = 1.0
(includespipeline, cycle,and safetyinventories)
3. Ensure that production/supply-chain precedence requirements allow thedifferentiating elements of the product to be added last.
Inventory-Service Crisis at HP• The Crisis: Inventory Imbalance
– excess inventory in some product options
– shortages in other product options
• Contributing Causes
– many product options due to geography
– long DC replenishment lead time
– highly uncertain market
– inflexible design: difficult to rework one option to make it another
– out of control inventory system
– uncoordinated functional interests; conflicting incentives
Longer Term Alternatives for HPAlternatives:
• Air Shipment
• European factory
• Universal model
• Lower product variety
• Forecasting methods
• Shorter review period
• More inventory
Driver:
• Leadtime
• Leadtime
• Variability
• Variability
• Variability
• Review period
• Fill rate
Effectiveness:
• Too expensive
• Volume?
• Design costs
• Lost revenue?
• Too difficult
• Transport costs
• Right trade-off?
What Happened at HP?
• Deskjet re-designed to be DC-localizable (postponement). Implementation in early 1992.
• Millions of dollars saved from inventory reduction, service improvement, and freight reduction.
• Innovative packaging won patents.• All Vancouver products now DC-localizable
(postponement).• Vancouver as showcase for “Design for
Localization/Postponement” -- Best practices spreads to other HP divisions.
HP Printers: Distributor Customization
Partial FinalAssembly
ComponentAssembly
Add LocalMaterials
WIP
Add LocalMaterials
WIP
Add LocalMaterials
WIP
Factory
US Distribution
Asian Distribution
European Distribution
Full FinalAssembly
ComponentAssembly
Factory
US Distribution
Asian Distribution
European Distribution
Before Postponement
After Postponement
Costs and Benefits of DC Localization
• Stocks of localization materials higher at DCs• Potential freight reduction • Investment to install localization capability at DCs• Quality assurance• Procurement of localization materials• Value of local “manufacturing”• Potential for other products• Customs and duties implications• Green effects
Implementation Issues• R&D resistance
– Product works, why change it?
• DC resistance– Requires new capabilities and objectives
• Additional costs– Product redesign– Increased cost of modular product– DC efficiency vs. plant efficiency– Shipping costs
Lutron: Different Views of Mass Customization
Design ManufactureComponents
Assemble
ManufactureComponents
AssembleWIP
Assemble ReworkManufactureComponents
FG
AssembleManufactureComponents
FG
Special Products
Lighting Panels
Flourescent Ballasts
Standard Products
Apple Powerbook: User Customization
Put your "personal cool" on your PowerBook 1400 Wood: Redwood burl, Corellian Birch burl, Walnut Brushed aluminium and Brushed copper Leather: black, grey boarskin, yellow, red, burgandy Blue denim
We will have BookCovers for other PowerBooks in June!
Benetton: Process Reversal
Knit &Assemble
Spin Dye
DyeSpinKnit &
Assemble
Before Process Reversal
After Process Reversal
Days
WeeksDays
Weeks
Days
Days