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1 Humboldt University Berlin, University of Novi Sad, University of Plovdiv, University of Skopje, University of Belgrade, University of Niš, University of Kragujevac Version: Feb. 06, 2004 (D Feb. 06, 2004) DAAD Project “Joint Course on Software Engineering” Topic 5 Results of the „Analysis and Definition“ phase Parts of this topic use material from the textbook H. Balzert, “Software-Technik”, Vol. 1, 2nd ed., Spektrum Akademischer Verlag, 2001 2 DAAD project „Joint Course on Software Engineering“ © 5. Results of the „Analysis and Definition“ phase a) Overview of results: feasibility study, product definition b) Activities of the planning phase c) The contents of requirements specification - standardization d) An example of a requirements specification
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Page 1: Topic 5 Results of the „Analysis and Definition“ phase · Documents of the phase analysis and definition Feasibility study •glossary • preliminary requirements specification

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Humboldt University Berlin, University of Novi Sad, University of Plovdiv,University of Skopje, University of Belgrade, University of Niš, University of Kragujevac

Version: Feb. 06, 2004 (D Feb. 06, 2004)

DAAD Project“Joint Course on Software Engineering”

Topic 5Results of the „Analysis and Definition“

phase

Parts of this topic use material from the textbook H. Balzert, “Software-Technik”, Vol. 1, 2nd ed., Spektrum Akademischer Verlag, 2001

2DAAD project „Joint Course on Software Engineering“ ©

5. Results of the „Analysis and Definition“ phase

a) Overview of results: feasibility study, product definition

b) Activities of the planning phase

c) The contents of requirements specification -standardization

d) An example of a requirements specification

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Analysisand

Definition

Analysisand

Definition

The classical waterfall model:analysis and definition

DesignDesign

ImplementationImplementation

TestTest

Usage and MaintenanceUsage and

Maintenance

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Goals of the phase ‘analysis and definition’

Analysis of the problem to be solvedDefinition of the requirements of the software product

Description of external behavior of the software system

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Product definition• requirements

specification• product model• user interface• user manual

Definition phase

Analysis andDefinition

Analysis andDefinition

Splitting of the phase ‘analysis and definition’

DesignDesign

ImplementationImplementation

TestTest

Usage and MaintenanceUsage and

Maintenance

Feasibility study• glossary• preliminary require-

ments specification • cost estimation• project plan

Planning phase

Balzert(2001)

Reason for splitting ?

6DAAD project „Joint Course on Software Engineering“ ©

Documents of the phase analysis and definition

Feasibility study• glossary• preliminary requirements

specification• cost estimation• project plan

Product definition• requirements specification

(verbal description)• product model

(suitable basis methods, non-verbal, formalized description)

• user interface (concept or/and prototype)

• user manual(preliminary)

Definition phasePlanning phase

2 subphases, 8 single documents

Topic 6

Topic 27

Topic 10, 13

Topic 25

Topic 26

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Remarks

Result of this phase:• not only one document• but: a set of documents (4 + 4)

Feasibility study can lead to an interruption of the projectFeasibility study: basis of contractProduct definition: basis of designno unified concept of documentsdifferent notations:

product definition = requirements definition= system specification

dependent on project and companyhere: Balzert 2001

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5. Results of the „Analysis and Definition“ phase

a) Overview of results: feasibility study, product definition

b) Activities of the planning phase

c) The contents of requirements specification -standardization

d) An example of a requirements specification

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Planning phase: activities, roles, products

preliminary requirements specification

glossary

cost estimation

project plan

Source: Balzert, vol. 1, p. 60

Templatepreliminary requirements specificationglossary

RepositoryText editor

guidelines of the customer

planning of the product

project leader

customer application specialist

Feasibility study

legend:activity role document (artifact) tool

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Roles: responsibility and cooperation (1)

crcproject plancrccost estimationrccglossaryrccprelim. requirements spec.

Application specialist

Project leader

CustomerActivities

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Example: customer‘s request „Seminar Organization“

A company for advanced training (on-the-job training) needs a computer-based system for the management of its lectures. In particular, it should be possible to administrate seminars and participants, to issue invoices, to answer queries and to create statistics.

fundamental case study of this course

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Glossary

Defines notions to assure a unified terminologyThe glossary will be reused for the user interface, the online help and the user manual.Examples:• Seminar organization: 12 notions• XCTL (control program in physics): 110 notions

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Example of a glossary (excerpt)Glossary

Seminar organizationVersion 1.0

Version Author Date Status Comment——————————————————————————————————————1.0 Balzert 31.07.2000 accepted

ClientAssociate of a company or a private person, who is interested in services, or have booked and participated the seminar.

Client managerResponsible for communication with clients and companies, together with booking and information providing.

CompanyAssociate of a company (contact person) who is responsible for education and further education of company employees and who is informed about services or who sends associates on public presentations, or who books for closed presentations.

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Additional case study: XCTL

Application field: technical application(control program in experimental physics)Real customer: Institute of Physics, HUXCTL: Xray Control• Analysis of crystal structures of semiconductors by

X-rays• Software controls experiments: movement of

samples by motors, supervision of experimantalsequences, recording (logging) and interpretation of measurments (e.g. pictures)

Use in SE lectures: examples of a requirements specification,use case diagram, metrics, reverseengineering

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XCTL –working environment

working place

X-ray topographycamera

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5. Results of the „Analysis and Definition“ phase

a) Overview of results: feasibility studies, product definition

b) Activities of the planning phase

c) The contents of requirements specification -standardization

d) An example of a requirements specification

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Definition phase: activities, roles, products

glossary

defining the product

customer application specialist

projectleader

systemanalyst

preliminary requirements specification

Templaterequirements specification

Product definition

glossary

requirements specification

productmodel

user interface prototype

user manual

Source: Balzert, vol. 1, p. 98

legend :

role

activity model (artifact)

document (artifact)

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Roles: responsibility and cooperation (2)

r

r

c

r

r

Application specialist

c

c

r

c

c

Systemanalyst

ccUser manual

ccGlossary

ccUser-interface prototype

ccProduct model

ccRequirements specifications

Project leader

CustomerActivities

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Example: customer‘s request „Seminar Organization“

A company for advanced training (on-the-job training) needs a computer-based system for the management of its classes. In particular, it should be possible to administrate seminars and participants, to issue invoices, to answer inquiries and to create statistics.

What should be more precisely specified in this example requirements specification before starting the product development?

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Contents of a requirements specification:verbal description of product requirements

(due to Balzert, Pagel/Six, IEEE Standard)

functional (operational) requirements:functionality, data (logical view), user interfacerequirements of application environment:application situation, user profiletechnical requirements:implementation language, operating system, hardwareperformance requirements:efficiency, volume of datavalidity requirements:preparation of tests, in particular of test casesquality requirements:user-friendly, reliable, ...realization requirements:process model, documentation, regulations, deadlines, costs

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requirements specificationfunctional (operative) requirements:functionality, data (logical view), user interfacerequirements of application environment:application situation, user profiletechnical requirements:implementation language, operating system, hardwareperformance requirements:efficiency, volume of datavalidity requirements:preparation of tests, in particular of test casesquality requirements:user-friendly, reliable, ...realization requirements:process model, documentation, regulations, deadlines, costs

Preliminary requirements specification: contents due to Balzert

Preliminary requirements specification

Specification of preliminary requirements:• main functions• main data• general performance• important aspects of the user interface• important quality criteria

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IEEE:template

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Table of Contents: IEEE SRS (1)(Software Requirements Specification)

1 Introduction1.1 Purpose1.2 Scope1.3 Definitions, acronyms and abbreviations1.4 References1.5 Overview

2 Overall description2.1 Product perspective2.2 Product functions2.3 User characteristics2.4 Constraints2.5 Assumptions and dependencies

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Table of Contents : IEEE SRS (2)(Software Requirements Specification)

3 Specific requirements• There are several different organizations of this section

depending on the application area • Independent of the chosen organization this section

should contain the following information:- external interface requirements- functional requirements- performance requirements- design restrictions- quality criteria- other requirements

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5. Results of the „Analysis and Definition“ phase

a) Overview of results: feasibility studies, product definition

b) Activities of the planning phase

c) The contents of requirements specification -standardization

d) An example of a requirements specification

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Example of a requirements specification (excerpt)Requirements specification

Seminar organizationversion 3.0

Version Author Date State Comment—————————————————————————————————————————2.1 Balzert 03/91 accepted2.2 Balzert 10/91 accepted /F115/ added2.3 Balzert 10/95 accepted /F15/, /F125/, /F185/, /D65/ removed,

/F130/, /D10/, /D20/ added,/D30/, /D70/ changed

3.0 Balzert 31.08.00 accepted Extension on the Web

oTRIs Software AG Landgrafenstr. 153 44139 Dortmund

Tel. +49 (0)231 106 15 40 Fax +49 (0)231 106 15 44

EMail [email protected]

starting from version 3.0 new organization: based on use cases

document name

project name

contact information

actual version

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1 Goals The seminars presented by "Teachware" company should be supported by

computers.

1.1 Compulsory criteria • managing seminars.• managing presentations.• managing clients (participants/interested parties).• managing client companies.• managing lecturers.• queries like:

• When will the next X seminar take place?• Which associates participated the seminar X?

1.2 Optional criteria• all compulsory functions (the compulsory criteria) should be accessible through

Internet (Web browser) • hotel and contact person management • statistic evaluation • data security support 1.3 Exclusion criteria• No accounting (book keeping) integrated (the accounting has a copy of invoice

and keeps track of payment and notifies of the paying delay).

functionality in overview: 3 levels

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2 Product UsageThe product is used by client-, company-, lecturer-, seminar- and presentation management of "Teachware" company. Besides that, various queries should be answered.

2.1 Application areaSalesman/administrative application area.

2.2 Target GroupsAssociates of "Teachware" company should be divided into: client manager, seminar manager, presentation custodian. "Teachware" clients: clients and companies can get the information about seminars and presentations on the Internet. They can book using Internet, as well.

Actors

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3 Product Overview

Business process of SemOrg product (overview diagram)

(simple) business process diagram (use-case diagram):

• Naming basicfunctions

• Defining access rights for actors

(simple) business process diagram (use-case diagram):

• Naming basicfunctions

• Defining access rights for actors

Company

Client

Lecturer

SemOrg

Seminar manager

Seminar custodian

from registering to booking acompny’s internal seminar

from question to information

from registration to booking

from canceling to credit note

from canceling to cancel notification

from participation to evaluation

from idea to a new seminar

from choosing to engaging

from scheduling to reservation

Client manager

Informing

Booking

Checking out

Canceling

Booking company

Presenting seminar

Designing seminar

Acquiring lecturer

Planning seminar

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4 Product functions

4.1 Use cases

F10 (PF10)Use case: informing: from question to information Goal: client gets required information or the information material is sent to her/himCategory: primaryPrecondition: -Post condition success: client gets required informationPost condition failure: the required information can not be issuedActors: client manager, client, companyTriggering event: client writes (letter, fax, e-mail) or callsDescription:1. client data retrieval 2. information issue Extension:1. A client data actualization 2. A production of address label

(for sending info-material) Alternatives:1. An inclusion of a new client

structuring schema for the textual description of use cases

use case = sequence of actions

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F20 (PF20)

Use case: booking: from registration to bookingGoal: the registration notification and sending invoice to the client Category: primaryPreconditions: -Post condition success: client is notifiedPost condition failure: notification to clients that the seminar is overbooked, or

does not exist, or a booking for the client is already madeActor: client manager, client, companyTriggering event: client registration is availableDescription: 1. client data retrieval 2. seminar verification 3. booking undertaking4. registration notification and sending invoice 5. sending invoice copy to the accounts department Extension:1. A client data actualisation1. B when client is associate of the company, associated company data are

updated and accessed1. C invoice verification Alternatives:1. A inclusion of a new client 2. A when the seminar is over booked, to point out the alternative one 2. B notification of "false seminar", if the seminar does not exist

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4.2 Lists F70 (PF70)

Participant list: a) per seminar with following data: seminar title, starting date, finishing date, presentation place, lecturers. b) per participant: first name, family name, company, town.

F80 (PF80)

Participant certificate: for every seminar participant with following data: address, title, first name, family name, staring date, finishing date, seminar title, place, overview, conductor

F90 (PF90)

Queries like the following should be allowed:When the next X seminar will be held?Which associates of company Y participated in seminar X?

producing lists: special product functions

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5 Product Data

5.1 Client Data

D10 (PD10) Client data (max. 50 000):Client number, name, address, communication data, date of birth,function, exchange, short information, notices, info material, client since

D20 (PD20) Company data (max. 10 000), when a client is an associate of a company:Company's short name, company name, address, communication data,contact person, section, date of birth, function of contact person, short information, notices, exchange, client since

D21 If a company is in a paying delay, then the following data should be saved:Date of still unpaid invoice, as well as amount

structure of data

size of data

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5.2 Seminar Data

D30 (PD30) seminar data (max. 100 000):seminar number, duration (in days), from, to, daily period split-beginning, daily period split-end, beginning of the first day, end of the last day, seminar place (hotel/company, address, room), cooperation partner, public (yes/no), net price, cancel fee, min. participant rate, max. participant rate, actual participant, carried out (yes/no)

D40 (PD40) Seminar type data (max. 10 000):Short title of seminar, seminar title, purpose, methodic, overview, daily procedure, duration, records, target group, requirements, fee without tax, min. participant rate, max. participant rate

D50 (PD50) Lecturers data (max. 5 000):Lecturer number, name, address, communication data, date of birth, biography, daily allowance, short information, notices, lecturer since.

D60 If a lecturer conducts a seminar, this information should be saved.

5.3 Booking Data…

6. Performance concerning time and amount of data

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7 Quality requirements

XXX

XXXX

XXXXX

XX

XX

X

FunctionalitySuitabilityAccuratenessInteroperabilityComplianceSecurityReliabilityMaturityFault toleranceRecoverabilityUsabilityUnderstandability Learn-abilityOperabilityEfficiencyTime behaviorResource behaviorMaintainabilityAnalyzabilityChangeabilityStability TestabilityPortability…

not importantnormalgoodvery goodProduct quality

ISO 9126

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8 User InterfaceU10 Standard Windows-oriented environment. U20 The web-browser handling is simplified. The available functions are

executed in side-wise frames. In main frames are presented the lists and register masks.

U30 Service interfaces are designed for mouse. U40 ISO 9241-10: 1996 (Ergonomic requirements for office work with

screen machines, part 10: dialog design fundamentals) to be taken into account.

U50 To distinguish the following roles:

F10, F20, F21 (only through Internet) Client, company

F70, F80 (for some presentations only through Internet)

Lecturer

F30, F70, F80 seminar custodian

F22, F23, F40, F50, F60, F90Seminar manager

RightsF10, F20, F21, F90

RoleClient manager

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9 Non-functional requirementsIf a functionality would be used over the Internet, than a secure transmit has to be possible, after a client's wish, especially for roles of client manager, seminar manager, seminar custodian.

10 Technical Product EnvironmentProduct is client/server and Internet-abled.

10.1 SoftwareServer-operating system: Windows NT/98. Client-operating system: Windows NT/98 or Browser.

10.2 HardwareServer: PC. Client: Browser enabled machine with graphic monitor.

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12 Structure of Project Parts

There are three parts planned. First version covers core functionality without Internet, second one covers core functionality expanded with some Internet functionality like booking and booking the company's internal seminar. The third version supports hotel and terminal management.

(without Internet)(without Internet) (without Internet) (without Internet) (without Internet) (without Internet) (without Hotel-management)(without Internet) (without Internet) (without Internet)(without Internet) (without Internet)

Informing: from question to information.Booking: from registration to booking.Presenting seminar: from participation to realization. Designing seminar: from idea to a new seminar. Acquiring lecturer: from choosing to engaging. Planning presentation: from scheduling to reservation.

Participant list Participant certificateQueries Canceling: from canceling to cancel notification.Checking out: from canceling to a credit note.

F10F20F30

F40F50F60

F70F80F90F22F21

SemOrg V1.0 (Core)

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13 SupplementsAccording experience, 5% of all clients are in paying delay.

(with Internet) (with Internet)(with Internet)

(with Internet)(with Internet)(with Internet)(with Internet)(with Internet)(with Internet)

Informing: from question to information.Booking: from registering to booking. Presenting seminar: from participation to realization. Designing seminar: from idea to a new seminar. Participant listParticipant certificateQueriesCanceling: from canceling to cancel notification.Checking out: from canceling to a credit note.Booking company: from registering to booking a

company's internal presentation.

F10F20F30F40F70F80F90F22F21F23

SemOrg V2.0

(with Hotel management)

Booking company: from registering to booking acompany's internal presentation.

F23SemOrg V3.0

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„People always get what they ask for; the only trouble is that they never know, until they get it,what it actually is what they have asked for“

(A. Huxley, in: Leestma, Nyhoff: Modula-2)

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Review

Background:arbitrary SW documents (e. g. requirements specification) have to be equally precise as programs Method (Review):Inspection of the documents by a group of evaluators by static reading the document(remark: 2 – 5 evaluators + author of the document)Process:1. Preparation of the participants2. Review meeting of the group:

sequentially or by points of emphasis

3. Produce a protocol

IEEE Std 1028-1988, Standard for Software Reviews and Audits

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Review Protocol(contents scheme)

Document:Participants:Leader:Protocol:Date, time of the meeting:———————————————————————1. Summary2. Problems of the document

2.1 inaccuracies2.2 errors2.3 missing information

3. Remarks concerning the structure of the document4. Remarks concerning the review meeting

(preparation of the participants, length of the meeting, points of emphasis)

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Requirements specification v3.0 compared with predecessor v2.3

Requirements specification often change because of:Errors, inaccuracies, misunderstandings, …and needs to correct thoseRequirements change (during the project lifetime) Different document structure is needed

Our case study - requirements specification v3.0 introduced:New functionality (web accessibility)Different document structure

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Requirement specification version 2.34. Product functions4.1 Client Management/F 10/ Client registration, editing and deletion (client = participant/interested party) /PF 10//F 15/ Registration, editing and deletion of companies which send their associates to seminars./F 20/ Registration of a client with verification:/F 30/ - if she/he is already registered/F 40/ - if the desired seminar is possible/F 50/ - if the seminar is still free/F 55/ - what is the kind of payment./F 60/ Forwarding of registration notification /PF 20/./F 70/ Client checking out (canceling) with verification /PF 20/:/F 80/ - if she/he was registered at all./F 90/ - if canceling happened more than 4 weeks before seminar.

(−> 100 EUR cancellation fee or substitute participant)./F 100/ - if canceling happened less than 4 weeks before seminar.

(−> charge 100% of charge fee or substitute participant)./F 110/ - if “Teachware” canceled seminar (→ no invoice) /PF 20/./F 115/ Informing the participant in case “Teachware” canceled the seminar./F 120/ Registering, change and deletion of seminar booking /PF 50/./F 125/ A company can book another company’s internal presentation./F 130/ Making address labels for sending advertisements to all clients and companies./F 135/ A circular letter can be send to all clients and companies./F 140/ Accounting department inputs all the delayed payments using a provided function.

v2.3: linear sequence of 40 single functions

v3.0: 9 use cases

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v. 2.3 vs. v. 3.0 (1) 1.1 Compulsory Criteria • managing seminars.• managing presentations.• managing clients

(participants/interested parties).• managing client companies.• managing lecturers.• queries like:

• When will the next X seminar take place?

• Which associates participated the seminar X?

1.2 Optional Criteria• all compulsory functions (the

compulsory criteria) should be accessible through Internet (Web browser)

• hotel and contact person management

• statistic evaluation • data security support

1.1 Compulsory Criteria• Managing seminars• Managing clients

(participants/interested parties)• Issuing and sending invoices• Queries like:

• When will the next X seminar take place?

• Which associates of Y company participated the seminar X?

1.2 Optional Criteria

• Advanced query possibility• Statistics• Support of data backup• Reuse of seminar and client

management

Why not desired anymore?

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v. 2.3 vs. v. 3.0 (2)

F10 (PF10)Use case: informing: from question to

information Goal: client gets required information or the

information material is sent to her/himCategory: primaryPrecondition: -Post condition success: client gets

required informationPost condition failure: the required

information can not be issuedActor: client manager, client, companyTriggering event: client writes (letter, fax,

e-mail) or callsDescription:1. client data retrieval 2. information issue Extension:1. A client data actualization 2. A production of address label (for

sending info-material) Alternatives:1. An inclusion of a new client

/F 10/Client registration, editing and deletion

(client = participant/interested party)/PF 10/

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v. 2.3 vs. v. 3.0 (3)

F20 (PF20)

Use case: booking: from registration to bookingGoal: the registration notification and sending invoice to

the client Category: primaryPreconditions: -Post condition success: client is notifiedPost condition failure: notification of clients that

presentation is overbooked, or does not exist, or a booking for the client is already made

Actor: client manager, client, companyTriggering event: client registration is availableDescription: 1. client data retrieval 2. presentation verification 3. booking undertaking4. registration notification and sending invoice 5. sending invoice copy to the accounts department Extension:1. A client data actualisation1. B when client is associate of the company,

associated company data are updated and accessed

1. C invoice verification Alternatives:1. A inclusion of a new client 2. A when the presentation is over booked, to point

out the alternative one 2. B notification of "false presentation", if the

presentation does not exist

/F 20/ Registration of a client with verification:

/F 30/ - if she/he is already registered/F 40/ - if the desired seminar is possible/F 50/ - if the seminar is still free/F 55/ - what is the kind of payment.

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v. 2.3 vs. v. 3.0 (4)

D10 (PD10) Client data (max. 50 000):Client number, name, address, communication data, date of birth, function, exchange, short information, notices, info material, client since

D20 (PD20) Company data (max. 10 000), when a client is an associate of a company:Company's short name, company name, address, communication data, contact person, section, date of birth, function of contact person, short information, notices, exchange, client since

D21 If a company is in a paying delay, then the following data should be saved:Date of still unpaid invoice, as well as amount

/D 10/ Save the following information about client (interested party/participant): /PD 10/ personal number, name (address, title, first and second name), address (street, house number, land code, postal code, place, phone, fax), date of birth, function, revenue, memo, notes, info-material, client since.

/D 20/ If a client is associate of a company, then save the following information about it: /PD 20/ Company short name, company name, address, phone, fax, name, address, department, date of birth, associate’s position in company, memo, notes, revenue, client since.

/D 30/ If a client or a company is late with payment, then save the following data: date of invoice, which is not yet paid for, and amount of invoice.

50DAAD project „Joint Course on Software Engineering“ ©

v. 2.3 vs. v. 3.0 (5)

Test casesFollowing function sequences are to be

checked: /T 10/ Participants login,

registration, checking out, new login, invoice, payment delay.

/T 20/ Canceling, change./T 30/ Canceling, issuing invoice./T 40/ Entering a seminar

realization, and issuing invoices.

Following data consistencies are to be kept:

/T 50/ The booking is possible to be made only if there is a client entry as well as a seminar presentation entry, and if the seminar presentation is not yet overbooked.

/T 60/ A new seminar presentation can be entered only if the corresponding seminar type is available.

Page 26: Topic 5 Results of the „Analysis and Definition“ phase · Documents of the phase analysis and definition Feasibility study •glossary • preliminary requirements specification

26

51DAAD project „Joint Course on Software Engineering“ ©

XCTL: Requirements specification of theuse case „Manual adjustment“

Task:

Movement of motors to change the position of the sample.

Speciality:

An existing system is being described.

(Reverse engineering)

Requirements specification


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