1. Total reward; whats it all about?
by Toronto Training and HR
March 2011

2. Contents
3-4 Introduction to Toronto Training and HR
5-8Definitions
9-10Possible outcomes
11-12Critical success factors
13-14Typical content & examples
15-16Drill A
17-18Components of total reward strategy
19-24Implementing total reward strategies
25-26Drivers of engagement in Canada
27-28Avoiding pitfalls
29-30Benefits communication
31-32Recognition and reward appetites
33-35Designing a recognition plan
36-37Drill B
38-43The future of total reward
44-46Dos and Donts
47-48Case study A
49-50Case study B
51-52Conclusion and questions
Page 2

3. Page 3
Introduction

4. Page 4
Introduction to Toronto Training and HR
Toronto Training and HRis a specialist training and human resources consultancy headed by Timothy Holden
10 years in banking
10 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR are:

• Training course design
• 5. Training course delivery

- Reducing costs

• Saving time
• 6. Improving employee engagement & morale
• 7. Services for job seekers