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Totally Insane Strategies to Triple your Click- Through Rate

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Totally Insane Techniques Guaranteed to 3X Your CTR Copyright 2015 WordStream, Inc. All rights reserved. Larry Kim & Bryan Todd 07.16.2015 LIVE WEBINAR
Transcript

Totally Insane Techniques

Guaranteed to 3X Your CTR

Copyright 2015 WordStream, Inc. All rights reserved.

Larry Kim & Bryan Todd

07.16.2015LIVE WEBINAR

• What’s a good Click-Through Rate?

• Why does CTR matter?

• Review: The Top 1% of PPC Ads

• What makes them tick?

• How can I replicate them?

• What does it all mean?

Today’s Agenda!

@larrykim @perrymarshall

Speaker Introductions

Bryan Todd• Co-Author of The Ultimate Guide to Google Adwords• Provides AdWords & marketing advice & coaching at Perry

Marshall & Associates• "I’m the nicest guy you ever met"

Larry Kim (@larrykim)• Founder of WordStream and #ppckid.

• Been doing PPC & SEO for 10 Years!

• Provider of 20 Minute PPC Work Week

& AdWords Grader

• #1 PPC Expert According to PPC Hero!

@larrykim @perrymarshall

Let’s learn a little about you….

@larrykim @perrymarshall

How Long Have You Been Using AdWords?

a) Less Than 1 Year

b) 1-2 Years

c) 3-5 Years

d) Over 5 Years

Poll Questions

@larrykim @perrymarshall

WordStream Confidential

Warning: Lots of Data Ahead!

@larrykim @perrymarshall

Epiphany #1:The Classic A/B Test is

a Fairy Tale

We changed the:

• Capitalization

• Punctuation

• Etc.

“We got a 2% increase in conversions!!”

The Great PPC Ad Text Otimization Fairy Tale!

@larrykim @perrymarshall

a) Ad A• 32,423 Impressions• 453 clicks (1.4% CTR)• Average Position: 2.8

b) Ad B• 36,223 Impressions• 760 clicks (2.1% CTR)• Average Position: 3.0

Assumptions:

• Both ads were running during the same time period (last 7 days), ads “rotating” evenly on the Google Search Network.

Which Ad Wins?!

WordStream Confidential

• Neither ad is worth declaring a “Winner”.• Not even the 2.1% CTR in the 3.0 Avg. Position.• Why?

Trick Question! Both Ads Suck.

@larrykim @perrymarshall

Forest vs. Trees

What’s a Good CTR?

@larrykim @perrymarshall

Survey Methodology

@larrykim @perrymarshall

Even the “Winning” Ad is a Loser!

@larrykim @perrymarshall

Epiphany #2:What is a Good CTR?

What’s a Good Search CTR? (Account Avg. CTR’s)

@larrykim @perrymarshall

But… Lots of Variance!

@larrykim @perrymarshall

Winners vs. Losers

@larrykim @perrymarshall

Donkey vs. Unicorn Ads

Distribution Point Vs. Expected CTR Comments

Bottom 50% Below Expected CTR Donkeys

Top 15% 2x OK

Top 5% 3x Better

Top 1% 6x Unicorns

@larrykim @perrymarshall

Ad Unicorns?!(6x Expected Click Through Rate!)

What Unicorns (Top 1%)

@larrykim @perrymarshall

Epiphany #3:Why Unicorns Matter(How AdWords Works)

@larrykim @perrymarshall

How Quality Score Impacts Ad Position

@larrykim @perrymarshall

How Quality Score Impacts Actual CPC

@larrykim @perrymarshall

What’s An Average Quality Score? Around 5.1/10

@larrykim @perrymarshall

WordStream Confidential

Quality Score Impacts Impression Share

@larrykim @perrymarshall

WordStream Confidential

QS Impact on Impression Share 2x More Profound on Mobile

Cost Per Conversion is Largely Based on QS

WordStream Confidential

The Impact of Quality Score on Cost Per Conversion

WordStream Confidential

So, Get a HIGH Quality Score

WordStream Confidential

Epiphany #4:How is Quality Score Really Calculated?

WordStream Confidential

QS Based on Your CTR vs. Expected CTR

Epiphany #5Quality Score Cracked. Now What About Those Unicorns?

Hunting Landing Page Unicorns

Does Dynamic Keyword Insertion (DKI) Work?

WordStream Confidential

DKI Works OK But Doesn’t Produce As Many Unicorns

WordStream Confidential

Add Extensions Improve QS and CTR by Around 8%.

WordStream Confidential

Ad Extensions Impact on CTR in a Small but Positive Way

WordStream Confidential

Epiphany #6Four Tips To Write “Unicorn” Ads

WordStream Confidential

1. Keywords with High Commercial Intent

2. Go Nuts With Ad Customizers

Consider doing “Perpetual Sales”

WordStream Confidential

Most Ads Suck (+90%)

WordStream Confidential

Bryan ToddPerry Marshall & Associates

WordStream Confidential

3. Tap into Customer Emotions!

WordStream Confidential

Example

WordStream Confidential

Versus….

4. Remarketing Lists for Search Ads (RLSA)

• Customize Ads To Users

Who Previously Visited Your

Site

• On Average:

– Doubles Click Through

Rates (Raises Quality

Score)

– Cuts CPC’s in Half!!

Epiphany #7A Few Notes on Effort…

Relative Abundance

Name Percentile RelativeAbundance

Vs. ExpectedCTR

Awesome Ads

Top 15% 1:6.7 2X Higher

Super Awesome Ads

Top 5% 1:20 3x Higher

Unicorns Top 1% 1:100 6x Higher!!

WordStream Confidential

Epiphany #8You Need To Test 100 Ads To Find 1 Unicorn

You’re Not Testing as Many Ads as You Think…

Larry Kim (@larrykim)WordStream Confidential

Epiphany #9It’s Not as Hard As You Think

Most Small Businesses are Lazy…

Larry Kim (@larrykim)WordStream Confidential

85% of Impressions Are from 5% of Ads

WordStream Confidential

So You Just Need to Find 1 Unicorn

Epiphany #10A Note on Mobile Ads

• The calls from mobile traffic converted at a 3x higher rate than clicks to a website

• Mobile Ad Testing shouldbe based on call rate, notCTR or Conversion Rates

Calls are Worth More Than Clicks

WordStream Confidential

So By-Pass The Clicks Completely

WordStream Confidential

MobileConversion Funnel

1. Sees Ad

2. Calls Business

3. Lead Captured

No Leaky Landing Page!

Desktop Search Conversion Funnel

1. Sees Ad

2. Clicks On Ad

3. Visits Website Landing Page

4. Lead Captured 3% Average Conversion

Rate!

Golden Rule of Mobile Traffic: “Calls to Businesses are Worth +3x More Than Clicks to Websites”

Click To Call Is A Total Game Changer

WordStream Confidential

Force Mobile Searchers to Call You!

WordStream Confidential

WordStream Confidential

New Mobile Auto Ad Formats More Likely to Inspire Actions

Image Carousel

With Detailed Info

Call or Get Directions

WordStream Confidential

New Mobile Credit Card Ad Formats

Compare Rates Support for Regional Banks

WordStream Confidential

Mobile Ads to Compare and Buy Insurance Online

Expandable

Product Card

Call Local AgentDetailed Reviews

Epiphany #11High CTR & Quality Score is Critical for Display Ads on the Google Display Network

WordStream Confidential

A 0.1% +/- in CTR yields +/- 20% in CPC!

Higher CTR = Lower

CPC

Quality Score Exists on The Google Display Network

WordStream Confidential

67.5% of Display Ads are Actually Text Ads!

Most Display Ads Aren’t Even Image Ads

WordStream Confidential

67.5% of Display Ads are Actually Text Ads!

Use Actual Image Ads instead of Text Ads (duh)

Ad Format on Google Display Network

ClickThrough Rate

Text ads that are formatted as Images

0.23%

True Image ads 0.31%

WordStream Confidential

These Emotions Make People Click on Things

WordStream Confidential

So Make Display Ads Look More Like Content

Epiphany #12High CTR & Quality Score is Critical for Twitter & Facebook Ads, Too.

WordStream Confidential

WordStream Confidential

• Higher post engagement = higher Relevance Score

• Higher Relevance Score = More Impression Share and Lower Cost Per Engagement

“Relevancy Score” in Facebook Ads

WordStream Confidential

“Quality Adjusted Bid” in Twitter Ads

WordStream Confidential

“Quality Adjusted Bid” in Twitter Ads Impacts Cost Per Engagement

1 Point Increase in Engagement Rate = 5% Decrease in Cost Per Engagement

WordStream Confidential

Twitter Ads: 1 Penny Per Retweet? YES

HIGHER ENGAGEMENT RATE= LOWER COST PER ENGAGEMENT

WordStream Confidential

Twitter Ads: Quality Adjusted Bids Impacts Impression Share

Fewer Ad Impressions Every Day!

A Quick Summary

1. Above Average CTR Keyword/Ads = Great Success.

2. Below Average CTR Keyword/Ads = Train Wreck3. Focus on Optimizations that Improve CTR by 3-

5 TIMES (not 3-5%)4. Quality Score / CTR Matters on Google Display

Network, Twitter Ads, Facebook Ads, too.5. Just Say No to Low CTR!

WordStream Confidential

Don’t Settle For Average – Be a Unicorn Among a Sea of Donkeys!

Grade Your CTR & Quality Score with The AdWords Grader!

• A free, instant PPC audit in under a minute!

• Grades your AdWords account performance based on the 8 PPC metrics that really matter

• Compares how you’re doing against other accounts of similar size (monthly spend)

Larry Kim (@larrykim)WordStream Confidential

www.wordstream.com/google-adwords

Are You Interested in….

a.) Getting your AdWords Account Graded by Wordstream?

b.) A Free Trial of Wordstream Advisor

c.) Both

d.) Neither

Poll Question

Bryan Todd (@perrymarshall)

• Author of the most popular AdWords book Co-Author of The Ultimate Guide to Google Adwords

• Provides AdWords & marketing advice & coaching at Perry Marshall & Associates

• "I’m the nicest guy you ever met"

WordStream Confidential


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