AvailabilityPart of the Totalview Workforce Management SuiteLearn more on total-view.com

Business decisionsbased on facts

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Jan Feb March April May June

Wor

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Vacation

Illness

Sick days, vacation and meetings

Staff availability.All in one place

Stated AvailabilityCalendar AvailabilityLocation AvailabilityLocal Phone AvailabilityMobile Phone AvailabilityChat & Video Availability

User’s Skills & Division Contact Information

Staff member’s availability based on

Totalview’s PC Client

Intelligent search and filtering

Totalview’s PC Client

Change availabilityfrom everywhere

*Supports RFID & Proximity Access Cards

Features thatfascinate

Lync Availability stateDouble click to start a conversation

Watch – Popup Reminder when person is available on the phone or changes availability

Send SMS to person or groupCustomer Phone BookHandsfree calls from your PCClick to call from any application

In short

Know who does what, where and when and how can they be reached

Save time finding colleagues. Staff availability in one place

No unnecessary interruptions

Communication comes together. Several communication platforms gathered in one place

Part of a powerful WFM software suiteWorkforce Management

Availability

How can we improve the service to calling customers?

Time

Human ResourcesWho does what, where, when and how can they be reached?

Telephony & Switchboard

What is the company’s time spent on?

Which skills do we have and which do we need?

Employee

Learn more on total-view.com

Easy to deploy andmaintain

Client friendly.Simple and efficient setup

Single server installationNo installation on client PCWorks on Citrix / Terminal ServerRuns on standard Microsoft softwareActive Directory integrationMulti-language supportFull scalability

Software Assurance.Always up-to-date

Windows 8Windows Server 2012SQL Server 2012Exchange 2013Exchange OnlineLotus NotesUnify HiPath v9Unify OpenScape Office 3.50Unify OpenScape Business3CX v12Broadworks r17

Businesses rely on Totalview every day

What customers are saying

Totalview provides us with the informationand statistics that we need

Jákup Andreas Jacobsen, Factory SupervisorFaroe Marine Products

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Totalview is one of the cornerstones in our daily management

Bjarni Wilhelm, Head of DepartmentMinstry of Education, Reseach and Culture

“ “

We can follow our HR strategy and thereby accomplish goals

Petur Petersen, DirectorThe Prime Minister's Office in the Faroe Islands

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In cities and countriesaround the world

Businesses in all sectors trust Totalview

Try Totalview for free on total-view.com

Totalview in short:Business decisions based on facts

Staff Member

Availability

Time

Human Resources

Telephony & Switchboard How can we improve the service to calling customers?

Who does what, where, when and how can they be reached?

What is the company’s time spent on?

Which skills do we have and which do we need?

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