Towards a Universal Back OfficeRamesh KrishnanChief Software Architectemovis US
emovis is the leading service delivery andtechnology arm of Abertis in the global marketsfor all electronic tolling and smart mobilitysolutions.
The company is 100% owned by
the world’s leader in highway concessions with morethan 5,200 miles of roads under direct management.
emovis recent facts Active in the U.S. for more than 40 years Two ongoing RUC pilots: OR and WA. Major back office operations in the UK and Ireland. E-ZPass Back office system for RITBA. Large AET deployment in PR. Technology provider for ATI.
About emovis
Emerging Tolling Models
Vehicle Miles
TravelledLow Emissions
Connected Vehicles
Dynamic Pricing
InteropHubs
Truck Tolling
AET
Parking
OperatingSchemes
What is needed:Universal Back Office to
support all these emerging models in parallel
Collecting road tax and/or toll fares via Private and Public Service at the same time
An open platform with APIs to integrate the transportation eco system, mobility-as-a-service, ride sharing, RUC, AET, parking etc.
Innovative business models
The Future of Road Funding- Trends
Road User Charge
Technology Options
In Rhode Island, we just went live with the first ever Truck Only Tolling program in the US; here we needed to support two distinct clients with a single back office: AET for RITBA and Truck Tolling for RIDOT
Convergence between “Pay Per Mile” and Tolling is happeningInnovation On All Fronts: Mobile Apps, Cognitive AI, Natural Language
Understanding, Blockchain, Intelligent Roads, Connected Cars, Autonomous vehicles: emergence of new business models
Rise of Mobility as a Service• Shift from ownership to usage based• Impacts to Infrastructure Managers To Meet New Road User’s Needs
Modern Back Office solutions must be capable of supporting multiple operating schemes.
www.emovis.com l 5Commercial In Confidence
Solution: Flexible Operational Back Office
Commercial Back Office
Operational Back Office
Customer Management Financial Management Enforcement
Domains
Applications
Uses
Tolling Operations
RSE RSE RUC RUC INTEROP INTEROP
The Operational Back Office is the layer between source transaction data (toll transactions, RUC mileage data, interop etc.) and the Commercial Back Office responsible for customer management, financial management and enforcement
The Operational Back Office supports integration with relevant third parties to ingest and process all source transaction data
The Operational Back Office applies business rules and manages transaction qualification before passing to the CBO.
www.emovis.com l 6Commercial In Confidence
OBO Integration
CO
MM
ERC
IAL
BAC
K O
FFIC
EEnterprise
Applications Interactive Web &
Mobile Applications Invoicing and BillingBI / Reporting, Ad
Hoc Analysis O
PER
ATIO
NAL
BAC
K O
FFIC
E
Data StorageGove
rnan
ce
& In
tegr
atio
n
Secu
rity
Ope
ratio
nsVPR Qualification
Base Tariff Calculation
SOU
RC
ES Vehicle Passage Records IOT
RUC Mileage Records
Geo-Location
www.emovis.com l 7Commercial In Confidence
OBO Integration
Operational Back Office: Capabilities
Enterprise Management & Security Empower existing operations the tools to manage the
OBO
Base tariff calculation of certified BITs.
Includes support for Dynamic
Pricing
Business Rule Mgmt.
Data StoreEvent Logging
ReportingImage ArchiveVSR Archive
Review & CertificationEach Billable Item (BIT) processed by the OBO becomes certified
by means of manual review or automation.
Manual review and certification of transactions that cannot be automatically processed.
Generation of a binary fingerprint for each processed BIT
Data Workflow, Lifecycle & Governance
GOVERNANCE & INTEGRATION
IMAGE REVIEW
PRICING CORE
IMAGE FINGERPRINTING
Flexible workflow management that decides whether BITs are qualified via manual or automatic review.
DECISION ENGINE
MILEAGE REPORTING CUSTOMERS
Government/Road infrastructure
ROAD CHARGE
web
CallCommericalBack-office
OBO
WA RUC Solution Overview
emovis is the service provider for the Washington State RUC pilot
9
• No hardware to install• No smartphone app to download• No tracking• Accessible to people without cellphones
Simple And Universal Solution
> Odometer request every 3 months
Odometer Reading Capture – Manual Concepts
No cellphone? No problem!Particpants can report their odometer in several DoL locations in WA
Unlocking Data in the Vehicle –taking a user centric view…. Additional Services offered to participants….
Connected Car Experience – Automated Concept
User Privacy • Ask for user consent• Right for permanent
data deletion
11Toll Road Geofencing & AET
Thank youwww.emovis.com
Towards a Universal Back OfficeSlide Number 2Slide Number 3Innovative business modelsSolution: Flexible Operational Back OfficeOBO IntegrationOBO IntegrationSlide Number 8Slide Number 9Slide Number 10Slide Number 11Slide Number 12