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Towards a Universal Back Office - IBTTA · 2018. 7. 24. · Innovative business models. The Future...

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Towards a Universal Back Office Ramesh Krishnan Chief Software Architect emovis US
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  • Towards a Universal Back OfficeRamesh KrishnanChief Software Architectemovis US

  • emovis is the leading service delivery andtechnology arm of Abertis in the global marketsfor all electronic tolling and smart mobilitysolutions.

    The company is 100% owned by

    the world’s leader in highway concessions with morethan 5,200 miles of roads under direct management.

    emovis recent facts Active in the U.S. for more than 40 years Two ongoing RUC pilots: OR and WA. Major back office operations in the UK and Ireland. E-ZPass Back office system for RITBA. Large AET deployment in PR. Technology provider for ATI.

    About emovis

  • Emerging Tolling Models

    Vehicle Miles

    TravelledLow Emissions

    Connected Vehicles

    Dynamic Pricing

    InteropHubs

    Truck Tolling

    AET

    Parking

    OperatingSchemes

    What is needed:Universal Back Office to

    support all these emerging models in parallel

    Collecting road tax and/or toll fares via Private and Public Service at the same time

    An open platform with APIs to integrate the transportation eco system, mobility-as-a-service, ride sharing, RUC, AET, parking etc.

  • Innovative business models

    The Future of Road Funding- Trends

    Road User Charge

    Technology Options

    In Rhode Island, we just went live with the first ever Truck Only Tolling program in the US; here we needed to support two distinct clients with a single back office: AET for RITBA and Truck Tolling for RIDOT

    Convergence between “Pay Per Mile” and Tolling is happeningInnovation On All Fronts: Mobile Apps, Cognitive AI, Natural Language

    Understanding, Blockchain, Intelligent Roads, Connected Cars, Autonomous vehicles: emergence of new business models

    Rise of Mobility as a Service• Shift from ownership to usage based• Impacts to Infrastructure Managers To Meet New Road User’s Needs

    Modern Back Office solutions must be capable of supporting multiple operating schemes.

  • www.emovis.com l 5Commercial In Confidence

    Solution: Flexible Operational Back Office

    Commercial Back Office

    Operational Back Office

    Customer Management Financial Management Enforcement

    Domains

    Applications

    Uses

    Tolling Operations

    RSE RSE RUC RUC INTEROP INTEROP

    The Operational Back Office is the layer between source transaction data (toll transactions, RUC mileage data, interop etc.) and the Commercial Back Office responsible for customer management, financial management and enforcement

    The Operational Back Office supports integration with relevant third parties to ingest and process all source transaction data

    The Operational Back Office applies business rules and manages transaction qualification before passing to the CBO.

  • www.emovis.com l 6Commercial In Confidence

    OBO Integration

    CO

    MM

    ERC

    IAL

    BAC

    K O

    FFIC

    EEnterprise

    Applications Interactive Web &

    Mobile Applications Invoicing and BillingBI / Reporting, Ad

    Hoc Analysis O

    PER

    ATIO

    NAL

    BAC

    K O

    FFIC

    E

    Data StorageGove

    rnan

    ce

    & In

    tegr

    atio

    n

    Secu

    rity

    Ope

    ratio

    nsVPR Qualification

    Base Tariff Calculation

    SOU

    RC

    ES Vehicle Passage Records IOT

    RUC Mileage Records

    Geo-Location

  • www.emovis.com l 7Commercial In Confidence

    OBO Integration

    Operational Back Office: Capabilities

    Enterprise Management & Security Empower existing operations the tools to manage the

    OBO

    Base tariff calculation of certified BITs.

    Includes support for Dynamic

    Pricing

    Business Rule Mgmt.

    Data StoreEvent Logging

    ReportingImage ArchiveVSR Archive

    Review & CertificationEach Billable Item (BIT) processed by the OBO becomes certified

    by means of manual review or automation.

    Manual review and certification of transactions that cannot be automatically processed.

    Generation of a binary fingerprint for each processed BIT

    Data Workflow, Lifecycle & Governance

    GOVERNANCE & INTEGRATION

    IMAGE REVIEW

    PRICING CORE

    IMAGE FINGERPRINTING

    Flexible workflow management that decides whether BITs are qualified via manual or automatic review.

    DECISION ENGINE

  • MILEAGE REPORTING CUSTOMERS

    Government/Road infrastructure

    ROAD CHARGE

    web

    CallCommericalBack-office

    OBO

    WA RUC Solution Overview

    emovis is the service provider for the Washington State RUC pilot

  • 9

    • No hardware to install• No smartphone app to download• No tracking• Accessible to people without cellphones

    Simple And Universal Solution

    > Odometer request every 3 months

    Odometer Reading Capture – Manual Concepts

    No cellphone? No problem!Particpants can report their odometer in several DoL locations in WA

  • Unlocking Data in the Vehicle –taking a user centric view…. Additional Services offered to participants….

    Connected Car Experience – Automated Concept

    User Privacy • Ask for user consent• Right for permanent

    data deletion

  • 11Toll Road Geofencing & AET

  • Thank youwww.emovis.com

    Towards a Universal Back OfficeSlide Number 2Slide Number 3Innovative business modelsSolution: Flexible Operational Back OfficeOBO IntegrationOBO IntegrationSlide Number 8Slide Number 9Slide Number 10Slide Number 11Slide Number 12


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