Digital Government 2018

Sponsored by

Conference • Exhibition • Networking

Towards smarter public services

Titanic Belfast • Thursday 8th March 2018

Digital Government 2018Digital disruption is becoming the norm – technology innovation

can revolutionise what we can do. Organisations are moving

more and more of their processes into the digital space, ranging

from back office operations to customer engagement channels

that are migrating increasingly online. Northern Ireland’s public

sector is undergoing a digital evolution.

The digital evolution is accelerating in response to cost pressures, citizen

demand and central government directives. The opportunities presented by

embracing innovative technology and information solutions are huge – being

able to deliver reliable, accessible and transformative government services

to citizens.

As we start 2018, digital platforms are now becoming the standard business

models across many organisations. To keep the pace, we need to assume

digital and move towards innovation. However, assuming this is not without its

challenges. Citizen expectations are high but very often those who would most

benefit are those who are the most digitally excluded. In addition, in order to

be a digital business, public sector organisations need to ensure that this is

embedded into planning, policy and process – not just something confined to

the IT Department. Simply appointing a Chief Digital Officer, with no budget

and no clear mandate, is not digital transformation.

This multi-stream conference will feature a range of expert speakers who will

talk about their digital transformation journey – from improving back-end

processes to cutting edge citizen facing technologies. It will also feature case

studies from organisations that have radically changed how services are

delivered through the creation of innovative digital platforms.

‘…digital enables newtransformation opportunities.We can look at the service from theuser’s perspective and redesign aservice based on need. The mostsuccessful services we havedeveloped have been on thattransformative basis, rather than justenabling existing services.’

Paul Wickens speaking to agendaNi

This is why you need to be at Digital Government 2018

Key themes covered:4 The future of digitising public services4 Making government accessible4 The next evolution of digital government4 Data analytics for better decision making4 The transformative effect of mobile working4 Technology to transform healthcare4 Developing world class IT infrastructure4 What Internet of Thingsmeans for public services4 Best practice case studies in digital delivery from outside Northern Ireland

Who you can expect to meet:

The event will be of interest to senior managers and decision-makers

working across Northern Ireland’s public and private sectors. Not just

for CIOs, it is also for those within organisations in policy-making and

service delivery roles. Delegates will include:

• Chief Executives / Directors / senior managers

• Chief Information Officers / IT Directors

• Local government officers

• Policy makers

• Corporate planners

• Board members of public sector agencies

• Voluntary / community sector leaders / NGOs

• Health / education sector professionals

• Services organisations – IT / telecoms / advisory

Benefits of attending:4 Discuss the digital transformation of

public services4 Hear directly from those responsible

for driving these programmesforward

4 Learn about innovative projectsalready being implemented

4 Network with other professionalsacross the public, private andvoluntary sectors

NetworkingThe conference is structured in such a way to

provide a high level of interaction between speakers

and delegates. There will be plentiful opportunities

for questions as well as discussion in each of the

sessions. In the margins of the event there will also

be ample scope for business development during

the busy networking breaks which take place in our

exhibition area.

08.30 REGISTRATION & MORNING COFFEE

09.00 Chairman’s welcome and introduction: Bill McCluggageManaging Director, Laganview Associates

09.05 Why digital mattersPaul Wickens, Chief Executive, NICS Enterprise Shared Services

KEYNOTE ADDRESSDriving digital innovation: Delivering better services Kevin Cunnington, Director General, Government Digital Service

Releasing Innovation through Digital Government Frank O’Donnell, Head of Public Sector, Microsoft

Towards a digital probation serviceBrian McCutcheon, Head of IT, Probation Board for Northern Ireland

Question & answer session / Panel discussion

10.45 NETWORKING BREAK AND EXHIBITION VIEWING

11.15 How GDPR will affect your organisationIgnatius O’Doherty, Chief Strategy OfficerStrategy Information Assurance and Management, NICS Enterprise Shared Services

Supporting digital innovation to drive growthLorraine Acheson,Manager for Northern Ireland, Innovate UK

Smart Belfast: Supporting InnovationDeborah Colville, Smart Cities Portfolio Manager, Belfast City Council

Transforming the delivery of healthcare through technologyStephen Stewart, Assistant Director, Technology and TelecommunicationsSouth Eastern Health and Social Care Trust

Digital inclusion: Engaging with all citizensColm McQuillan, Director of Housing Services, The Housing Executive

Question & answer session / Panel discussion

13.15 CONFERENCE LUNCH

Conference plenary

Sponsored by

14.00 SESSION 1: INTERNET OF THINGS

Revolutionising healthcare through IoTDr Philip Catherwood, NIBEC ResearchCentre, Ulster University

Emerging trends in IoTSpeaker to be confirmed

Case study: Making Dublin a smart cityJamie Cudden, Smart City ProgramManager, Dublin City Council (invited)

The WiSAR Technology Gateway: Providing solutions with IoT technologyDr Nick Timmons, Director, WiSAR LabLetterkenny Institute of Technology

Questions & answers / Panel discussion

16.00 Conference close

SESSION 2: DATA ANALYTICS

Unlocking the power of data for moreeffective policingGurchand Singh, Head of Analysis Service,An Garda Síochána

Using data to deliver better healthcareDr Brendan O’Brien, Consultant ClinicalInformatics SpecialistHealth and Social Care Board

Data sharing v. data security?Speaker to be confirmed

Informing better decision making with dataanalyticsPeter Devine, Director, Cognitive AnalyticsResearch Lab, Ulster University

Questions & answers / Panel discussion

16.00 Conference close

Sponsorship opportunities…interested in increasing the profile

of your organisation with leaders from

Northern Ireland’s public sector?

…don’t miss the opportunity to

showcase your expertise!There are still a number of sponsorship opportunities available at this conference.For further information on the sponsorship packages remaining and speakingopportunities at the event call Lynda Millar on +44 (0)28 9261 9933.

Parallel sessions

Key themes Plenary: Smarter public servicesThe opening session of the conference will look at how we can deliver smarter public services. Paul Wickens from Enterprise Shared Services will updatedelegates on how digital is transforming the way government delivers services and look to the next phase of transformation. We are also pleased to welcomekeynote speaker Kevin Cunnington, Director General of the Government Digital Service who will share his thoughts and expertise. This session will alsoexplore how GDPR legislation will affect organisations as well as looking at issues such as digital inclusion, mobile working and transforming the delivery ofhealthcare.

Internet of ThingsThe second parallel session will look at the disruptivepotential of the Internet of Things. As well as looking atemerging trends generally in this sector, the session will lookat how IoT is revolutionising healthcare as well as howsmart cities are embracing it to provide better, moreefficient services.

Data analyticsAfter lunch the conference will have two parallel sessions on Data Analytics and Internetof Things. The data session will look at how organisations can unlock data for betterdecision making. It will feature two case studies of organisations that are successfully usinganalytics to deliver better services. We will also have a presentation looking at the crucialissue of security and how we can balance the need for data sharing with data protection.

Sponsored by

Exhibition opportunitiesThere are a limited number of opportunities to become involved with this conference as an exhibitor. This is an excellent way for organisations to

showcase their expertise and raise their profile with a key audience of senior decision makers from across Northern Ireland’s public sector. This

interactive, multi-stream conference provides an excellent opportunity for making contacts and networking. For further information on how your

organisation can benefit, contact Claire Speers on 028 9261 9933 or email claire.speers@agendani.com.

Exhibition space

1 2 3

45

6

1011

12

789

Door Door

Coffee Coffee

Reserved

Reserved

Reserved

Reserved

ReservedReserved

Reserved

Reserved

Reserved

Reserved

Reserved

Reserved

Why digitalmattersPaul WickensChief ExecutiveNICS Enterprise SharedServices

Getting to gripswith GDPRIgnatius O’DohertyChief Strategy OfficerNICS Enterprise SharedServices

TransforminghealthcareStephen StewartAssistant DirectorSouth Eastern Health& Social Care Trust

Delivering betterservicesKevin CunningtonDirector GeneralGovernment Digital Service

Unlocking thepower of dataGurchand SinghHead of Analysis ServiceAn Garda Síochána

Towardssmarterpublicservices

DigitalGovernment2018

Lorraine Acheson is Innovate UK's Manager forNorthern Ireland. Her role is to promote InnovateUK across Northern Ireland, engaging withstrategic stakeholders and providing a linkbetween Innovate UK and Northern Ireland.Innovate UK is the UK's Innovation Agency. It isthe primary mechanism by which UK

Government funds and supports businesses developing scienceand technology innovations that will grow the UK economy.

Dr Philip Catherwood has worked in a range ofR&D industries developing bespoke scientificmeasurement equipment and high-speed opticalcommunications. Dr Catherwood devised theinstallation of NI’s first SIGFOX base-station(Ulster University), which also made Ulster thefirst UK University to operate a base-station. His

technical contribution was acknowledged through twoprestigious Telecommunications recognition awards.

Deborah Colville leads the ‘Smart Belfastprogramme’ and has recently launched theSmart Belfast Innovation Framework. With 36years of experience in local government she hasextensive experience overseeing theimplementation and support of ICT systemswithin BCC and across a range of public sectorbodies in the UK.

Kevin Cunnington became the Director Generalof the Government Digital Service in August2016. He is Head of Function for Digital, Dataand Technology and also a member of theCabinet Office’s Executive Committee. Kevin hasled a variety of large scale, and global, digitaltransformation programmes. He spent his early

career in programming and IT consultancy. More recently hewas the Global Head of Online for Vodafone Group andBusiness Transformation Group Director General at theDepartment for Work and Pensions (DWP).

Dr Áine MacDermott is a Senior Lecturer inCyber Security and Internet of Things (IoT) atLiverpool John Moores University. Academicresearch interests include the Internet of Things,critical infrastructure protection, computernetwork security, collaborative intrusion

detection in interconnected networks, and digital forensics.

Bill McCluggage is Managing Director ofLaganview Associates Ltd. He became the firstCIO for the Irish Government in 2013 and wasCIO for the Northern Ireland Civil Service (2005– 2009). He joined the Cabinet Office in 2009 asdeputy UK Government CIO. While in the

Cabinet Office he was the Executive Director responsible forthe UK Government’s ICT Strategy and was instrumental in thedevelopment of the Government G-Cloud, and was SRO for theIdentity Assurance Programme, now GOV.UK Verify.

Brian McCutcheon is Head of InformationTechnology at the Probation Board for NorthernIreland. His responsibilities also includeInformation Security, the Case ManagementSystem, Business Continuity and TechnicalServices and Support.

Ignatius O’Doherty is Chief Strategy Officer inDepartment of Finance’s Digital Shared Services.He is a digital leader with responsibilities for thedevelopment and implementation of a future ICTStrategy for the NI Civil Service. He leads the DSSInformation Assurance, Cyber Security, Information

Management and Open Data initiatives.

Frank O’Donnell is Microsoft’s Public SectorLead in Ireland where he focuses on supportingkey customers and government stakeholders intheir transformation and change, enabled bytechnology. Frank brings a wide range ofexperience in senior level consulting positions,

most recently with KPMG in Ireland where he was Head ofHealth & Public Sector Consulting. Prior to KPMG, he was aPartner and Ireland Country Head at PA Consulting and SeniorDirector with Scottish Enterprise.

Gurchand Singh is Head of Data Analysis for theGarda Síochána Analysis Service (GSAS). GSASsupports policing in Ireland through theprovision of high quality analysis to assiststrategic and operational policing. The qualityand value of its work was recently recognised in

the Garda Inspectorate Report on Crime Management. Prior toGSAS, Gurchand was Programme Director for Crime and DrugsAnalysis and Research in the Home Office in London.

Dr Nick Timmons is Director and co-founder ofthe WiSAR Lab at Letterkenny Institute ofTechnology. He has 25 years’ experience, 10years in industry as an RF design engineer, and20 years as an academic and researcher. Nicklectures in the School of Engineering atLetterkenny Institute of Technology, supervises

postgraduate research students, and in the WiSAR Lab directsresearch and industry projects in the area of wireless embeddedsystems and the Internet of Things. His research is in the areaof antennas and RF protocols for Wireless Body Area Networkswith over 40 publications.

Paul Wickens is the Chief Executive ofEnterprise Shared Services (ESS) for theNorthern Ireland Civil Service (NICS) and is aDeputy Secretary on the Board of theDepartment of Finance (DoF). ESS providesshared services for ICT, HR, Finance, PropertyManagement and Digital Transformation. ESS

has delivered savings in excess of £170 million and won anumber of significant awards. Paul is responsible for DigitalTransformation being successfully implemented across the NIpublic sector. He is also the lead on Open Data within the publicsector and is the Chief Information Officer (CIO) for the NICS.Paul was awarded a visiting professorship at the UlsterUniversity Business School where he occasionally lectures onchange management and shared services.

Speakers include

Conference location By FootTitanic Belfast is only 2.4km (1.5 miles) away from Belfast City Centre; apleasant 25-30 minute walk.

By CarVehicles approaching Belfast on the M1 or M2 should follow the signs toBelfast City Airport M3, taking the first exit for Titanic Quarter. There are 520secure, underground paid parking spaces available. Parking charges are£1.50 for the first hour and £1 per hour thereafter.

By TrainTranslink operate regular train services from Belfast City Centre and beyond.For up-to-date information on timetables please see www.translink.co.uk.Please disembark at Titanic Quarter Station for Titanic Belfast.

From here there is pedestrian access via a footbridge, please then followsignage to Titanic Belfast. Walking time is approx. 15 mins from station.

By BusTranslink operate Metro Services 26, 26A, 26B, 26C from Belfast City Centre -departing outside the Belfast Welcome Centre to Titanic Belfast. While theAirport Express 600, 600A, 600B services Belfast City Centre, Titanic Belfast andGeorge Best Belfast City Airport. View timetables online for latest information.

Payment options

I enclose a cheque for £___________Payable to ‘bmf Business Services’.

Please invoice me

Please debit my Visa / Mastercard / AMEX

Card number

Delegate details

Name (Mr/Mrs/Miss/Ms/Dr): _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Job title: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Organisation: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Address: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Postcode:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Telephone: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Email: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

I WISH TO: Other ways to book...

Acknowledgement ofregistrationConfirmation of registration will be emailedto all delegates following receipt ofregistration details. If you have not receivedyour acknowledgement within 48 hours of registering, please contact Michelle Davidson atmichelle.davidson@agendani.com to confirmyour booking.

Terms and conditions* For those unable to attend, a substituteparticipant may be sent at any time for noadditional charge. Alternatively forcancellations received in writing, by fax oremail, the following charges will apply:

• More than 14 days before theconference: 25% fee

• Less than 14 days before the conference:100% fee

• Failure to attend: 100% fee.

By emailregistration@agendaNi.com

Onlinewww.agendaNi.com/events

QR code

By telephone+44 (0)28 9261 9933

Name of card holder _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Signature _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Expiry date _______________ Security code _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _(Please provide card billing address if different from company address)

Reserve ______ places at the Digital Government conferenceDelegate fee £245 + VAT @ 20% = £294

Public sector delegate feeDelegate fee £195 + VAT @ 20% = £234

Receive details of sponsorship and exhibition opportunities at the conference

Davidson House, Glenavy Road Business ParkMoira, Northern IrelandBT67 0LTTel: +44 (0)28 9261 9933

Titanic Belfast • Thursday 8th March 2018