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D IVISION OF LOCAL GOVERNMENT & SCHOOL ACCOUNTABILITY O FFICE OF THE N EW Y ORK S TATE C OMPTROLLER Report of Examination Period Covered: January 1, 2015 — July 31, 2016 2016M-432 Town of Lake Pleasant Credit Cards Thomas P. DiNapoli
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Page 1: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

Division of LocaL Government & schooL accountabiLity

o f f i c e o f t h e n e w y o r k s t a t e c o m p t r o L L e r

report of ExaminationPeriod Covered:

January 1, 2015 — July 31, 2016

2016M-432

Town of Lake PleasantCredit Cards

thomas p. Dinapoli

Page 2: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

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AUTHORITY LETTER 1

INTRODUCTION 2 Background 2 Objective 2 Scope and Methodology 2 CommentsofLocalOfficialsandCorrectiveAction 2

CREDIT CARDS 4 Recommendations 5

APPENDIX A ResponseFromLocalOfficials 6APPENDIX B AuditMethodologyandStandards 9APPENDIX C HowtoObtainAdditionalCopiesoftheReport 10APPENDIX D LocalRegionalOfficeListing 11

Table of Contents

Page 3: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

11Division of LocaL Government anD schooL accountabiLity

State of New YorkOffice of the State Comptroller

Division of Local Governmentand School Accountability April2017

DearTownOfficials:

A toppriorityof theOfficeof theStateComptroller is tohelp localgovernmentofficialsmanagegovernment resources efficiently and effectively and, by so doing, provide accountability for taxdollarsspenttosupportgovernmentoperations.TheComptrolleroverseesthefiscalaffairsoflocalgovernmentsstatewide,aswellascompliancewithrelevantstatutesandobservanceofgoodbusinesspractices.Thisfiscaloversightisaccomplished,inpart,throughouraudits,whichidentifyopportunitiesforimprovingoperationsandTownBoardgovernance.Auditsalsocanidentifystrategiestoreducecosts and to strengthen controls intended to safeguard local government assets.

Following is a reportofourauditof theTownofLakePleasant, entitledCreditCards.ThisauditwasconductedpursuanttoArticleV,Section1oftheStateConstitutionandtheStateComptroller’sauthorityassetforthinArticle3oftheNewYorkStateGeneralMunicipalLaw.

This audit’s results and recommendations are resources for local government officials to use ineffectivelymanagingoperationsand inmeeting theexpectationsof their constituents. Ifyouhavequestionsaboutthisreport,pleasefeelfreetocontactthelocalregionalofficeforyourcounty,aslistedat the end of this report.

Respectfullysubmitted,

Office of the State ComptrollerDivision of Local Governmentand School Accountability

State of New YorkOffice of the State Comptroller

Page 4: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

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Background

Introduction

Objective

Scope and Methodology

Comments of Local Officials and Corrective Action

The Town of Lake Pleasant (Town) is located in Hamilton County and hasapopulationofapproximately780.TheTownisgovernedbyanelectedfive-memberTownBoard(Board),whichiscomposedoftheTown Supervisor (Supervisor) and four Board members. The Board isresponsibleforthegeneraloversightoftheTown’soperationsandfinances. The Supervisor, as chief fiscal officer, is responsible forthereceipt,disbursementandcustodyofTownmoneys,maintainingaccountingrecords,andprovidingfinancialreportstotheBoard.

The Town provides various services to its residents, includingmaintaining and improving Town roads, snow removal, publicimprovements, cultural activities and general government support.TheTown’s budgeted appropriations for the 2016fiscal yearwereapproximately $2.5 million, funded primarily with real propertytaxes.

The objective of our auditwas to examine theTown’s credit cardpurchases to determine whether the cards were used for appropriate purposes and in compliance with the Town’s policies. Our auditaddressedthefollowingrelatedquestion:

• Did the Board establish adequate internal controls over Town credit cards?

WeexaminedtheTown’screditcardpurchasesfortheperiodJanuary1,2015throughJuly31,2016.

We conducted our audit in accordance with generally accepted governmentauditingstandards(GAGAS).Moreinformationonsuchstandards and the methodology used in performing this audit are includedinAppendixBofthisreport.Unlessotherwiseindicatedinthisreport,samplesfortestingwereselectedbasedonprofessionaljudgment,asitwasnottheintenttoprojecttheresultsontotheentirepopulation.Where applicable, information is presented concerningthe value and/or size of the relevant population and the sample selectedforexamination. The results of our audit and recommendations have been discussed withTownofficials,andtheircomments,whichappearinAppendixA, have been considered in preparing this report. Town officialsgenerally agreedwith our recommendations and have initiated, orindicatedtheyplannedtoinitiate,correctiveaction.

Page 5: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

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The Board has the responsibility to initiate corrective action. Awrittencorrectiveactionplan(CAP)thataddressesthefindingsandrecommendations in this report should be prepared and forwarded to ourofficewithin90days,pursuanttoSection35ofGeneralMunicipalLaw.FormoreinformationonpreparingandfilingyourCAP,pleaserefertoourbrochure,Responding to an OSC Audit Report,whichyoureceived with the draft audit report. We encourage the Town Board to makethisplanavailableforpublicreviewintheTownClerk’soffice.

Page 6: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

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Credit Cards

Because credit cards can be used almost as easily as cash, it iscriticalthatTownofficialsestablisheffectivepoliciesandproceduresgoverningtheuseof thecards.Asoundcreditcardpolicyrequiresofficialstoimplementeffectivecreditcardproceduresbeforemakingcards available to employees. The policy should identify individuals authorizedtoopenaccountsandtheapprovedcreditcardusers,definecreditlimits,describethetypesofpurchasesallowedandspecifytheprior approval and documentation required to support each purchase. Additionally,thenumberofcreditcardsshouldbelimitedtominimizethe risks associated with unauthorized use of the cards and enhance the accountability over the cards. The policy also should address the methods to recover money in the event of improper card use and include procedures over card custody and use to ensure accountability andresponsibility.Adequatecreditcardcontrolshelpensurethatcarduseismonitored,unnecessarycosts(e.g.,financeorlatecharges)areavoided and established purchasing procedures are followed.

TownofficialsdidnotestablishpoliciesandproceduresovertheuseoftheTown’screditcards.TheTownhadatotalof24creditcardsduringourauditperiodwithtotalcreditlimitsexceeding$101,000.The credit limits on the individual cards ranged from $1,000 to$20,000.Fourof thesecreditcardshadcredit limitsof$10,000ormore.Theselargecreditlimitsincreasetheriskofsignificantinvalidpurchases being made and going undetected. Even though Town officialsreviewthecreditcardstatementsonamonthlybasis,anon-Town purchase would have already occurred.

TheTownpaid75creditcardclaimstotaling$41,967duringtheauditperiod.ThenumberofcreditcardsandcreditlimitsareexcessiveincomparisontothenumberofTownemployees,whichis31includingelectedofficialsandeightseasonalpart-timeemployees.Forexample,theHighwaySuperintendenthadacreditcardwithalimitof$20,000.However, his monthly purchases ranged from $2,000 to $4,000,indicating that his credit limit could be lowered.

Nineofficialsandfouremployeeshadatotalof20Towncreditcardsissued to them. The remaining four cards were issued in the name of theTown;onecreditcardisinaBoardmember’spossessionandtheotherthreecardsarekeptintheTownClerk’s(Clerk’s)office.TheClerk was responsible for opening and closing credit card accounts with thebank.However, theClerkandotherofficialswereable toopen store credit card accounts without obtaining approval from the Board. Because the Board did not establish policies and procedures

Page 7: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

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over the Town’s credit cards, officials and employees could opencredit card accounts and make credit card purchases without prior approval.

Wereviewed23creditcardstatementscomprisedof116purchasestotaling $30,935 paid during our audit period.We found 19 creditcardpurchases totaling$1,696werenotsupportedwithreceiptsorother supporting documentation. From our review of the credit card statements, theassociatedclaimsandourconversationswithTownofficials,wewereabletodeterminecertaininformationrelatedtothepurchases(e.g.,vendornames,briefdescriptionofitemspurchased)anddeterminewhatsomeofthepurchaseswerefor(e.g.,gas,food,books).Wefoundthat16ofthe19purchases,totaling$1,443,werefor appropriate Town business. For example, the Town purchased$739worth of books for the library and purchased office suppliestotaling$56.Theremainingthreepurchasestotaling$254weremadefor purposes that were not permissible by statute. These purchases included cups to give to individuals who donated money to the library($193),flowersforanemployeeretiring($35)andpizzaforaretirementluncheon($26).Althoughwewereabletoidentifywhatwaspurchased,withoutreceiptsorothersupportingdocuments,theBoardshouldnothaveapprovedpaymentforthese19purchases. Although we did not find any material discrepancies, the lack ofwritten policies and procedures to govern the use of credit cards,the excessive number of cards and the lack of receipts to supportall credit card purchases increase the risk of the cards not being adequately accounted for and the possibility that cards could be used for unauthorized purchases.

TheBoardshould:

1. Adoptwrittencreditcardpoliciesandprocedures.

2. Limit the number of Town credit cards to a more reasonable numberandreducethecreditlimitstonomorethan$5,000per card.

3. Perform a thorough audit of claims to ensure that the useof credit cards were followed and that the claims packages include appropriate documentation ofwhatwas purchased,theTown’spurposeanddocumentationthatgoodsorserviceswere received by the Town.

4. Ensurethatallcreditcardchargesareactual,necessaryandsupported by itemized receipts.

Recommendations

Page 8: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

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APPENDIX A

RESPONSE FROM TOWN OFFICIALS

TheTownofficials’responsetothisauditcanbefoundonthefollowingpages.

Page 9: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

77Division of LocaL Government anD schooL accountabiLity

Page 10: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

8 Office Of the New YOrk State cOmptrOller8

Page 11: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

99Division of LocaL Government anD schooL accountabiLity

APPENDIX B

AUDIT METHODOLOGY AND STANDARDS

Toachieveourauditobjectiveandobtainvalidevidence,weperformedthefollowingprocedures:

• WeinterviewedtheSupervisor,Clerk,HighwaySuperintendentandtheprincipalaccountclerkto determine if the Board had adopted a credit card policy.

• Wereviewedallclaimsforcreditcardpaymentsforthe2015fiscalyearandtheperiodJanuary1,2016throughJuly31,2016todeterminethetotalnumberandamountofpaymentsmadeforcredit card charges.

• We selected a judgmental sample of the 12 largest dollar amounts of credit card claims paid during2015todetermineiftheBoardrequiresproperdocumentationforuseofcreditcards(receipts and other documentation). We also determined whether the credit card statements are reconciled to receipts prior to payment approval and whether purchases made with credit cards followapplicable laws, statutes,policiesandproceduresandare for legitimateTownpurchases.

• We selected a judgmental sample of three disbursements to credit card companies based on thehighestdollarvalue for theperiodJanuary1,2016 throughJuly31,2016 todetermineif the Board requires proper documentation for use of the credit card (receipts and other documentation). We also determined whether the credit card statement is reconciled to receipts priortopaymentapproval,andthatpurchasesmadewithcreditcardsfollowapplicablelaws,statutes,policiesandproceduresandareforlegitimateTownpurchases.

• Wereviewedallcreditcardpaymentsfor2015andtheperiodJanuary1,2016throughJuly31,2016todeterminewhethertheTownpaidlatefeesorfinancecharges.

WeconductedthisperformanceauditinaccordancewithGAGAS.Thosestandardsrequirethatweplanandperform theaudit toobtainsufficient,appropriateevidence toprovidea reasonablebasisforourfindingsandconclusionsbasedonourauditobjective.Webelievethattheevidenceobtainedprovidesareasonablebasisforourfindingsandconclusionsbasedonourauditobjective.

Page 12: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

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APPENDIX C

HOW TO OBTAIN ADDITIONAL COPIES OF THE REPORT

OfficeoftheStateComptrollerPublicInformationOffice110StateStreet,15thFloorAlbany,NewYork12236(518)474-4015http://www.osc.state.ny.us/localgov/

Toobtaincopiesofthisreport,writeorvisitourwebpage:

Page 13: Town of Lake Pleasant - New York State Comptroller Town of Lake Pleasant (Town) is located in Hamilton County and has a population of approximately 780. The Town is governed by an

1111Division of LocaL Government anD schooL accountabiLity

APPENDIX DOFFICE OF THE STATE COMPTROLLER

DIVISION OF LOCAL GOVERNMENTAND SCHOOL ACCOUNTABILITYAndrewA.SanFilippo,ExecutiveDeputyComptroller

GabrielF.Deyo,DeputyComptrollerTraceyHitchenBoyd,AssistantComptroller

LOCAL REGIONAL OFFICE LISTING

BINGHAMTON REGIONAL OFFICEH.ToddEames,ChiefExaminerOfficeoftheStateComptrollerStateOfficeBuilding,Suite170244 Hawley StreetBinghamton,NewYork13901-4417(607)721-8306Fax(607)721-8313Email:[email protected]

Serving:Broome,Chenango,Cortland,Delaware,Otsego,Schoharie,Sullivan,Tioga,TompkinsCounties

BUFFALO REGIONAL OFFICEJeffreyD.Mazula,ChiefExaminerOfficeoftheStateComptroller295MainStreet,Suite1032Buffalo,NewYork14203-2510(716)847-3647Fax(716)847-3643Email:[email protected]

Serving:Allegany,Cattaraugus,Chautauqua,Erie,Genesee,Niagara,Orleans,WyomingCounties

GLENS FALLS REGIONAL OFFICEJeffreyP.Leonard,ChiefExaminerOfficeoftheStateComptrollerOne Broad Street PlazaGlensFalls,NewYork12801-4396(518)793-0057Fax(518)793-5797Email:[email protected]

Serving:Albany,Clinton,Essex,Franklin,Fulton,Hamilton,Montgomery,Rensselaer,Saratoga,Schenectady,Warren,WashingtonCounties

HAUPPAUGE REGIONAL OFFICEIraMcCracken,ChiefExaminerOfficeoftheStateComptrollerNYSOfficeBuilding,Room3A10250VeteransMemorialHighwayHauppauge,NewYork11788-5533(631)952-6534Fax(631)952-6530Email:[email protected]

Serving:NassauandSuffolkCounties

NEWBURGH REGIONAL OFFICETennehBlamah,ChiefExaminerOfficeoftheStateComptroller33AirportCenterDrive,Suite103NewWindsor,NewYork12553-4725(845)567-0858Fax(845)567-0080Email:[email protected]

Serving:Columbia,Dutchess,Greene,Orange,Putnam,Rockland,Ulster,WestchesterCounties

ROCHESTER REGIONAL OFFICEEdwardV.Grant,Jr.,ChiefExaminerOfficeoftheStateComptrollerThe Powers Building16WestMainStreet,Suite522Rochester,NewYork14614-1608(585)454-2460Fax(585)454-3545Email:[email protected]

Serving:Cayuga,Chemung,Livingston,Monroe,Ontario,Schuyler,Seneca,Steuben,Wayne,YatesCounties

SYRACUSE REGIONAL OFFICERebeccaWilcox,ChiefExaminerOfficeoftheStateComptrollerStateOfficeBuilding,Room409333E.WashingtonStreetSyracuse,NewYork13202-1428(315)428-4192Fax(315)426-2119Email:[email protected]

Serving:Herkimer,Jefferson,Lewis,Madison,Oneida,Onondaga,Oswego,St.LawrenceCounties

STATEWIDE AUDITSAnnC.Singer,ChiefExaminerStateOfficeBuilding,Suite170244 Hawley Street Binghamton,NewYork13901-4417(607)721-8306Fax(607)721-8313


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