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Traceability Using QAD’s Enterprise Edition
Steve Dombroski – Sr. Manager Industry Solutions, QAD
QAD Midwest User Group
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The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD.
Safe Harbor Statement
QAD Midwest User Group
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• Traceability – Why and when - Traceability in the news- Traceability industry issues
• How QAD addresses these issues- Solutions overview
• Component positioning • Serialized Inventory Management• Item Attributes• Enhanced Quality Management• Lot Trace Workbench
• Example• Summary
Agenda
QAD Midwest User Group
• Media coverage of food issues increasing- Mainstream media now looking for issues
• Traceability builds relationships with consumers- Consumers want to know exact food origin
• Farmers facing legal concerns on quality- Responsibility if issue tracked back
• New regulations impacting the industry- Food Safety Modernization Act (FSMA)- Safe Quality Food Program (SQF)
Traceability Industry Concerns
QAD Midwest User Group
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• Serialization- Track & trace lot ID AND serial ID - License plates for multi-levels- Serial ID stages
• Item attributes and test results- Lot attribute track and trace- Certificate of analysis- E-records / e-signatures
• Enhanced quality- Inspection specifications
- Documented test results
• Lot track and trace- Backward / forward lot traceability
Traceability Product Overview
QAD Midwest User Group
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• Helps minimize contamination incidents
• Assists in resolving issues quickly if incident occurs
• Improves customer service
• Increases inventory accuracy- Reduces inventory costs
• Ability to easily trace materials at multiple levels
Serialization Benefits
QAD Midwest User Group
• A Unique Identification Number
Serialization – Core EE
QAD Midwest User Group
What is License Plate Inventory? • A Unique Identification Number
Serialized Inventory Management
QAD Midwest User Group Meeting
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• Serial Master & History Data independent from lot inventory• Serialized Packaging Hierarchies• Serialization fully integrated with inventory transactions• Support of specific packaging transactions
Label Printing Services• Setup printers for label printing
• Print labels directly from key transactions
• Label design using 3rd party software (label template)
• Label format definitions
• Generate file with fixed and variable data according to label format
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• Ability to maintain information by item characteristics
• Ability to track & trace with item attributes
• Supports the definition of descriptive attributes- Grade
- Country/location of origin
• Supports- Fully definable labels
- Control parameters
• Helps identify lots/sub-lots to ensure food safety
Item Attributes
QAD Midwest User Group
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Item Profile Example
QAD Midwest User Group
Item ProfileParameters
ProfileAttributes
AttributeDetails
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• Framework for controlling product quality • Streamlines inspection for material handling
and shop floor activities- Test specifications• Items and inventory• Items and routing operations
• Quality and test records - Quality orders with test records- Production order test records
Enhanced Quality Product Overview
QAD Midwest User Group
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• Extends quality data to enterprise operations- Can update item lot and sub-lot attribute values- Traceability with attributes - Certificate of Analysis
Product Overview
QAD Midwest User Group
Test Specification
Test SpecificationAttributes
SpecificationDetails
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• Improved quality and conformance to specifications
• Improved supplier quality
• Control of non-conforming materials
• Improved lot traceability
• Improved inspection procedures
Enhanced Quality Key Benefits
QAD Midwest User Group
• Single access point- Backward & Forward tracing- Current inventory and historical data
• Analysis enabled user interface- Flexible and extended list of search criteria- Extended list of relevant information- Trace within a trace- Drill down capabilities- Data extraction- Saved search trails
Lot Trace Workbench
QAD Midwest User Group
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• Provides real-time access to current data• Provides access to historical data • Enables root cause analysis
- Which material was used in production?- What supplier supplied the raw materials?
• Provides report on impacted inventories- How much of affected inventory is still in stock- Where has the material been used- Where have the materials been shipped
Lot Trace Workbench Benefits
QAD Midwest User Group
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• Company description
- Olive Oil producer
- Produce bulk oil
- Produce retail bottles
• Branded and private label
• Business issues
- Fresh olives from multiple growers
- Shelf life issues all inventory levels
- Multiple grades of olives
• Different characteristics determine end products
• Need to track
- Lot number of production batch
- Olive characteristics
- Hierarchical serialization
• Pallet, Case, Supplier batch
Traceability Example
QAD Midwest User Group
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• Serial numbers assigned to multiple product levels• Serial number on pallet and item• Lot number assigned to produced batch of bulk item• Company can see finished product and serialization
Product Serialization
QAD Midwest User Group
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• Customer notifies producer there is an issue with product• Producer invokes the lot trace workbench to begin action• Lot trace workbench can follow complete history of item• Finished product can be traced to lot number
Customer Product Issue
QAD Midwest User Group
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• Process begins by tracking order history• Serialization process activated
- Serial ID of the item is tied to both:• Order Number• Shipper ID
• Quick tracking capability
Order History
QAD Midwest User Group
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• Using serial number and transaction number- All transaction steps can be verified
• Tracing back to produced date and activity
Material Traceability
QAD Midwest User Group
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• Each attribute given unique ID number• Each ID has a description• Each attribute has assigned values• Attributes are user configured
Item Attributes
QAD Midwest User Group
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• Using Lot Trace Workbench transaction data linked back to item lot number
• Order number and quantity shipped tracked• Customer name linked to transaction id
Linking Customer to Lot Number
QAD Midwest User Group
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• Traceability can be performed back WIP item and lot number
• Quantity produced, transaction records and order numbers are available
Producing Batch Information
QAD Midwest User Group
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• Workbench trace follows all ingredients• Testing data can be pulled• Quality tests show a non conforming value• Traceability can match back to each lot affected
Quality Issue Detected
QAD Midwest User Group
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Minimize Effect of Problem
QAD Midwest User Group
• Remaining inventory of contaminated items can be located
• Quantity on hand, location can be determined• Steps can be taken to remove contaminated item
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• Supplier can be notified to inspect their inventory• Contact information of supplier and responsible party
can be traced• Incoming batch numbers traced
Supplier Notification
QAD Midwest User Group
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• Forward trace links all transactions• Beginning of material receipt through shipment of end
items• All steps in between are traced• Item attributes allow for specifying information that
may be valuable in tracing process• As well as the list of forward linked transactions
starting with receipt of this specific inventory record till the end of the finished product shipped to customers, having all the information in one click away:
Forward Trace to Analyze Impact
QAD Midwest User Group
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• Industry issues today dictate:- Improved serialization processes- Improved trace and trace capabilities- Multi level item serialization
• Serialization and Traceability improve- Inventory accuracy- Customer service- Cost reductions
• Quality control integrated into business processes• Lot Trace Workbench is a single access point to
trace all product activity
Summary
QAD Midwest User Group
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• Determine your requirements- Serialization and Traceability- Quality management
• Visit QAD.Com for initial information• Discuss options with your account
manager- Schedule a vision engagement- Meet with QAD vertical management team
• Qscan assessment to determine system needs
Call To Action
QAD Midwest User Group