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CONCEPT
Logistics is the art of managing the supply chain and science of managing and controlling the flow of goods, information and other resources between the point of origin and the point of consumption in order to meet customers' requirements. It involves the integration of information, transportation, inventory, warehousing, material handling, and packaging.
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LogisticsLogisticsLogistics
LogisticsLogistics usually refers to the management of:usually refers to the management of:
the movement of materials within the factorythe movement of materials within the factory
the shipment of incoming materials from suppliersthe shipment of incoming materials from suppliers
the shipment of outgoing products to customersthe shipment of outgoing products to customers
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Movement of Materials within FactoriesMovement of Materials within FactoriesMovement of Materials within Factories
Incoming Vehicles
Incoming Incoming VehiclesVehicles
ReceivingDock
ReceivingReceivingDockDock
QualityControlQualityQualityControlControl WarehouseWarehouseWarehouse
Work CenterWork Work CenterCenter
Other Work Centers
Other Work Other Work CentersCenters PackagingPackagingPackaging Finished
GoodsFinishedFinishedGoodsGoods
ShippingShippingShipping ShippingDock
ShippingShippingDockDock
OutgoingVehiclesOutgoingOutgoingVehiclesVehicles
The typical locations from/to which material is moved:The typical locations from/to which material is moved:
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Shipments To and From FactoriesShipments To and From FactoriesShipments To and From Factories
Traffic departmentsTraffic departmentsroutinely examine shipping routinely examine shipping schedules and select:schedules and select:
shipping methodsshipping methods time tablestime tables
ways of expediting deliveriesways of expediting deliveries
Traffic managementTraffic managementis a specialized field requiring is a specialized field requiring technical training.technical training.
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Shipments To and From FactoriesShipments To and From FactoriesShipments To and From Factories
DistributionDistribution, or physical distribution, is the shipment , or physical distribution, is the shipment of finished goods through the distribution system to of finished goods through the distribution system to customers.customers.
A A distribution systemdistribution system is the network of shipping and is the network of shipping and receiving points starting with the factory and ending receiving points starting with the factory and ending with the customers.with the customers.
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Shipments To and From FactoriesShipments To and From FactoriesShipments To and From Factories
Distribution requirements planningDistribution requirements planning (DRP) is the (DRP) is the planning for the replenishment of regional warehouse planning for the replenishment of regional warehouse
inventories.inventories. DRP uses MRPDRP uses MRP-- type logic to translate regional type logic to translate regional requirements into centralrequirements into central--distributiondistribution-- center center
requirements, which are then translated into gross requirements, which are then translated into gross requirements at the factory.requirements at the factory.
Distribution resource planningDistribution resource planning extends DRP so extends DRP so warehouse space, workers, cash, and vehicles are warehouse space, workers, cash, and vehicles are provided in the correct quantities at the correct times.provided in the correct quantities at the correct times.
OBJECTIVES
The geographical repositioning of raw materials, work in process and finished inventories where required at the lowest cost possible.
Maximize over time the ratio of annual revenue (due to the customer service level provided) less the operating costs of the logistics system to the annualized investment in the logistics system.
PRINCIPLES
Responsiveness. Responsiveness is the right support in the right place at the right time. This is the keystone of the logistic principles, for all else becomes irrelevant if the logistic system cannot support the concept of operations of the supported commander.
Simplicity. Simplicity is avoidance of complexity and often fosters efficiency in both the planning and execution of national and theater logistic operations.
Flexibility. Flexibility is the ability to adapt logistic structures and procedures to changing situations, missions, and concepts of operations. Logistics plans and operations must be flexible to achieve both responsiveness and economy.
Contd…
Economy. Economy is the provision of support at the least cost. This element must continually be considered.
Attainability. Attainability (or adequacy) is the ability to provide the minimum essential supplies and services required to begin combat operations. An operation should not begin until minimum essential levels of support are on hand.
Sustainability. Sustainability is a measure of the ability to maintain logistic support to all users throughout the theater for the duration of the operation. This focuses the supporting commander’s attention on long-term objectives and capabilities of the supported forces.
Survivability. Survivability is the capacity of the organization to prevail in the face of potential destruction. Active measures must include a plan for ground defense of logistic installations with provisions for reinforcement and fire support. Passive measures include dispersion, physical protection of personnel and equipment, deception, and limiting the size and capabilities of an installation to what is essential for the mission.
Benefits:
Optimizes operations cost and productivity. Efficient utilization of assets. Facilitating internal business fulfillment
functions. Integrating external channel suppliers. Achieving conformance to performance
requirements.
Conclusion
That part of the supply chain involved with the planning, implementing and controlling of the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements.
MEANING
Transportation is the movement of people and goods from one place to another.
The term is derived from the Latin word trans ("across") and portare ("to carry").
Industries which have the business of providing equipment used in transport of goods or people, actual transport, transport of people or goods and services make up a large broad and important sector of most national economies, and are collectively referred to as transport industries.
COMPEONENTS OF TRANSPORT
Infrastructure includes the transport networks (roads, railways, airways, waterways, canals, pipelines, etc.) that are used, as well as the nodes or terminals (such as airports, railway stations, bus stations and seaports).
The vehicles generally ride on the networks, such as automobiles, buses, trains, aircraft.
The operations deal with the way the vehicles are operated on the network and the procedures set for this purpose including the legal environment (Laws, Codes, Regulations, etc.)
Functions in the domain of logistics manager:
Negotiating rates and routes Selecting routes and carriers Evaluating carrier performance Analyzing transportation cost and services Operating company-owned means of freight and
transportation Filing loss and damage claims Auditing freight bills to ensure that proper charges
were paid to the carrier.
Features:
Air transport has an unmatched origin-destination speed, especially over long distances.
Air service is quite sensitive to mechanical breakdown, weather conditions, and traffic congestion.
Variability ranks air transport as one of the least reliable modes.
Types of Air Services:
Regular domestic truck line carriers All-cargo carriers Local-service airlines Supplemental carriers Air taxis Commuter airlines International carriers
Regular domestic truck line carriers
These operate over the most heavily traveled routes on a regular basis.
These airlines offer cargo-carrying services in addition to their regularly scheduled passenger operations.
All-cargo carriers
These are common carriers of freight only. Service is concentrated at night and rates
average less than 30% those for domestic truck-line carriers.
Local-service airlines
These provide a “ connecting” service with domestic truck line carriers for less populated centers.
They provide both cargo and passenger service.
Supplemental carriers
Also known as charters, supplemental carriers operate as truck line carriers, except that they do not have regular schedules.
Air taxis
These are small air crafts, namely helicopters and small fixed wing aircraft, offering a shuttle service for passengers and cargo between downtown areas and airports.
They often have irregular service.
Commuter airlines
These are local service carriers that “fill in”routes abandoned by truck line carriers.
Rail service – common carrier/ privately owned
A common carrier sells its transportation services to all shippers and it is guided by the economic and safety regulations of the appropriate government agencies.
Private carriers are shipper owned with the usual intent of serving only the owner. No economic regulation is needed.
Special services to the shipper
Movement of bulk commodities such as coal and grain to special cars for refrigerated products and new automobiles which require special equipment.
Expedited service to guarantee arrival within a certain number of hours.
Various stop-off privileges, permitting partial loading and unloading between source and destination points.
Pickup and delivery facilities. Diversion of reconsignment which allows circuitous
routing and changes in the final destination of a shipment while on route.
Features:
Trucking is a transportation service of semifinished and finished products.
Trucking moves freight with smaller average shipment sizes than rail.
Advantages:
Door-to-door service High frequency and availability of service Door-to-door speed and convenience. Shippers can enter into a contractual
agreement to obtain trucking services without incurring the capital expense and administrative problems associated with private ownership of a trucking fleet.
Features:
Water services are provided in all legal forms, and most commodities shipped by water move free of economic regulation.
In addition to unregulated private carriage, liquid cargoes in bulk moving in tank vessels and commodities in bulk such as coal, sand, and gram, which make up over 80 percent of the total annual ton-miles by water, are exempt.
Features:
Water carriers, especially those in foreign service move higher valued commodities in containers on containerized ships to reduce handling time, to affect intermodal transfer, and to reduce loss and damage.
Ranking of various modes of transportation
Characteristics Rail Air Road Water
Cost 2 4 3 1
Speed 2 1 3 4
Dependability 3 2 1 4
Capability 2 4 1 3
Fuel efficiency 2 4 3 1
Loss or damage
4 2 3 1
1: most desirable; 4: least desirable
Advantages & disadvantages of various modes
Mode Advantage Disadvantage
Rail High capacity Loss or damage in transit
Air Speed High cost
Road Speed & low cost Low capacity
water Low cost Poor dependability
Meaning
The use of at least two different modes in a trip from origin to destination.
Intermodal freight transport involves the
transportation of freight in a container or vehicle, using multiple modes of transportation (rail, ship, and truck). Reduced cost versus over the road trucking is the key benefit for intracontinental use.
For instance a shipment in a container may start on a truck in China, travel in a cargo ship over the Pacific Ocean to a port city in the U.S., then travel by train to the East Coast, finally being delivered by a truck.
Components involved in Intermodalism
Intermodal transportation. The movements of passengers or freight from one mode of transport to another, commonly taking place at a terminal specifically designed for such a purpose.
Transmodal transportation. The movements of passengers or freight within the same mode of transport. Although "pure" transmodal transportation rarely exists and an intermodal operation is often required (e.g. ship to dockside to ship), the purpose is to insure continuity within the network.
Intermodal Transportation cost
It implies the consideration of several types of transportation costs for the routing of freight from its origin to its destination, which involves a variety of shipment, transshipment and warehousing activities.
MEANING
A warehouse management system, or a WMS, is a key part of the logistics and primarily aims to control the movement and storage of materials within a warehouse and process the associated transactions, including shipping, receiving, putaway and picking.
The systems also direct and optimize stock putaway based on real-time information.
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WarehousingWarehousingWarehousing
WarehousingWarehousing is the management of materials while is the management of materials while they are in storage.they are in storage.
Warehousing activities include:Warehousing activities include:
StoringStoring
DispersingDispersing
OrderingOrdering
AccountingAccounting
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WarehousingWarehousingWarehousing
Record keeping within warehousing requires a Record keeping within warehousing requires a stock stock recordrecord for each item that is carried in inventories.for each item that is carried in inventories.
The individual item is called a The individual item is called a stockstock--keeping unitkeeping unit(SKU).(SKU).
Stock records are running accounts that show:Stock records are running accounts that show:
OnOn--hand balancehand balance
Receipts and expected receiptsReceipts and expected receipts
Disbursements, promises, and allocationsDisbursements, promises, and allocations
OBJECTIVE
To provide an application to automatically receive inventory,
To process orders, and To handle returns.
Types of Inventories
Raw materials & purchased parts
Partially completed goods called work in progress
Finished-goods inventories
(manufacturing firms) or merchandise (retail stores)
Functions of Inventory
To meet anticipated demand
To smooth production requirements
To protect against stock-outs
To take advantage of order cycles
To hedge against price increases
To take advantage of quantity discounts
Inventory Management
Inventory management, or inventory control, is an attempt to balance inventory needs and requirements with the need to minimize costs resulting from obtaining and holding inventory.
Effective Inventory Management
A system to keep track of inventory
A reliable forecast of demand
Knowledge of lead times
Reasonable estimates of
Holding costs
Ordering costs
Shortage costs
Inventory Counting Systems
Periodic SystemPhysical count of items made at periodic intervals
Perpetual Inventory System System that keeps track of removals from inventory continuously, thus monitoringcurrent levels of each item
Inventory Counting Systems
Two-Bin System - Two containers of inventory; reorder when the first is empty
Universal Bar Code - Bar code printed on a label that hasinformation about the item to which it is attached
0
214800 232087768
ABC Classification System
Classifying inventory according to some measure of importance and allocating control efforts accordingly.
AA - very important
BB - mod. important
CC - least important
Annual $ value of items
AA
BB
CC
High
Low
Few ManyNumber of Items
Meaning
Packaging is a means of ensuring safe and efficient delivery of goods in an appropriate condition for the consumer or customer.
Activities involved in packaging:-
ProtectionContainmentPresentationSecurity
PerformanceConvenienceComplianceEnvironmentalTransport and storageEconomic
InformDistributionSalesServiceGuarantee
Functions of Packaging:
Containment - to contain the contents and securing it so as to prevent movement within the package during transporting.
Protection - to protect the goods from being damaged during handling, storing and transporting. This is critically important for goods that are high in value like microchips, and fragile goods like glass wares. Example of protection are using of bubble wraps, or cushions to prevent damage from knocking.
Apportionment - to reduce the production output in a size and shape desired by the customer.
Unitization - Consolidate smaller packages into a larger package ad palletized/unitized into a single unit for shipping. This can be frequently seen in manufacturing sectors or in the freight forwarding operations as consolidation could help to reduces freight and handling cost.
Convenience - to provide convenience in terms distribution, handling, display, sale, opening, reclosing, use, and reuse. Ultimately for the convenience of the customer.
Communicationprovide information to the customer, through printing information onto the boxes and it can also help to market its products (as seen below)
SecurityThere is also and increase of using packaging to reduce the security risks. Example of such risks is pilferage. It could be done through use seal that prevents resealing of package, meaning once the package is opened, it could not be resealed.
Types of Packaging
Primary packagingContaining the basic product and reaching theconsumer
Secondary packagingTransport packaging designed to contain a numberof primary packages
Tertiary packagingUsed to assemble a volume of primary or morelikely secondary packages.
Conclusion
By placing packaging and handling systems at the centre of supply chains and recognizing that there are major benefits to managing these at the supply chain level by utilizing concepts such as standardization and re-use, packaging and handling costs can be reduced and systems simplified.
Meaning
A unit is a certain quantity or volume chosen as a standard. Several units can be combined to one larger unit (e.g. pallet) or divided into smaller sub-units (e.g. consumer packages).
A unit load combines packages or items into a single "unit" of a few thousand kilograms that can be moved easily with simple equipment. A unit load packs tightly into warehouse racks, containers, trucks, and railcars, yet can be easily broken apart at a distribution point, usually a distribution center, whosaler, retail store, etc.
Benefits:
Most consumer and industrial products move through the supply chain in unitized or unit load form for at least part of their distribution cycle.
Unit loads make handling, storage, and distribution more efficient.
They help reduce handling costs and damage by reducing individual handling.
CONTROL
Monitoring changing conditions with the anticipation that corrective action may be needed to realign actual performance with planned performance.
NEED FOR LOGISTICS CONTROL
It helps to ensure that the goals around which logistics plans were developed are achieve after the plan is put into action.
The dynamics and uncertainties of logistics environment over time can cause deviations from planned process performance.
To keep process performance in line with desired performance objectives .
LOGISTICS CONTROL PROCESS
Corrective action
Monitor comparison by manager, consultant or
computerPerformance
reports
Standards/goals
Process ongoing Supply chain
activities
External & internal forces & changes
Elements of the
control process
Inputs Outputs
SCM activities & customer service levels
Activity cost and customer service
TYPES OF CONTROL SYSTEMS
Open loop control system Closed loop control system Modified control system
OPEN LOOP CONTROL SYSTEM
Corrective action:Adjust supply
Monitor comparison by manager
Reports on cost and service
Service and inventory level
goals
Process Warehouseoperations
Demand
Inputs Outputs
Stock resupply Stock outs and inventory costs
CLOSED LOOP CONTROL SYSTEM
Corrective action:Adjust supply
Decision rule:When L< or= ROP,
Order Q*
Computer report On L
Inventory standards for Q* and ROP
Process Warehouseoperations
Demand, D
Inputs Outputs
Stock resupply, Q Inventory on hand, L
MODIFIED LOOP CONTROL SYSTEM
Corrective action:Stock order on
supplier
Decision rule:When L< or= ROP,
Order Q*
Computer report On L
Inventory standards for Q* and ROP
Process Warehouseoperations
Demand, D
Reports on costs, service, product, promotions,
Production, schedules etc.Manager
Inputs Outputs
Stock resupply, Q Inventory on hand, L,
Stock outs and inventory cots
CONTROL INFORMATION
Total function audit – Evaluation of all personnel, organizational structure and overall network design.
Demand audit – high(new warehouses), small(replanning)
Customer service audit – Checking inventory availability, speed of delivery, order filling speed and accuracy
Logistics costs audit Inventory audit – Checking customer returns,
damaged goods, errors in inventory reports. Freight bill audit – Errors in rate, product description,
weights and routing.
I. AUDITS
II. REGUALR REPORTS
3 key measurement reports Cost-service statement/ profit and loss reports Productivity reports
Logistics cost to sales Activity cost to total logistics cost Logistics cost to industry standard or average Logistics cost to budget Logistics resources budget to actual adjusted for
actual throughput versus forecast activity. Graphic performance charts/ control charts
III. BENCHMARKING TO OTHER FIRMS
Comparing logistics costs Using inventory turnover ratios Ontime delivery statistics Logistics activity costs Comparing customer service
CORRECTIVE ACTION
Minor adjustments – e.g.. Routing, scheduling
Major replanning – e.g.. New warehouse configuration, alterations in order processing procedures, revision of inventory control procedures etc.
Contingency plans – e.g.. Shut down of a warehouse due to fire, transportation labour strikes, drying up of resources of raw materials.
Council of Logistics Management, defines logistics as "that part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services and related information between the point of origin and the point of consumption in order to meet customers' requirements."
Meaning
Communication in logistics is concerned with the supply of information to individuals and aims to optimize it by targeted delivery in accordance with requirements in such a way that that the substantively correct and actually necessary information is available where and when it is needed.
This information should be transformed in line with users’ needs, depending on the communication media and users’ preferences, in order to aid custom processing of it.
The Need:
Effective logistics management requires that the actual status of goods and services be communicated in real-time to the various groups of people involved in the logistics process.
This helps logistics service providers to improve their service by keeping a closer watch on inventory and taking the steps necessary to avoid losing customers.
Objective
The goal of communication in logistics is to optimize the content and format of the information, reduce throughput times and achieve a high degree of parallel processing.
The information can be created and reused in a structured manner all along the value creation chain.
Role of IT:
Communication using satellite technology and sophisticated devices makes it possible for the various players involved in the logistics chain of processes to remain in constant communication with one another and with the end customer.
Technology is playing a key role in communication as well as in other processes in the logistics function and helping logistics firms to attain a competitive advantage.
The various types of technology being implemented in logistics activities include Electronic Data Interchange, artificial intelligence, expert systems, communication technology in the form of satellite and wireless communication, and bar coding and scanning.